The girls working the fitting room area tonight around 6pm ish were SOOOOOO SO nice like wtf they…read morewere all so sweet. I asked for a sweater in a smaller size and one of them brought out an alternative option in my size which I loved even more and ended up purchasing :) It was really mellow for a Friday night -- I think because of the rain? Anyway pls let the girls know I love and appreciate them so much!

The store is stunning and nostalgic for someone that grew up in the Y2K era! I do love the…read moreselection, I feel like I'm stepping into a Square Enix game with the style selection. That being said, I am kind of put off by the staff that I've encountered on two trips. As I was checking out yesterday, I asked if edikted had an app or an email listing in hopes of maybe getting a coupon. The clerk turned towards I would assume to someone who was in higher authority and he shook his head no. As I started my way home, I happened to look it up and they do in fact have an app that offers a welcome coupon that you can stack. I thought that was incredibly misleading on his part. I absolutely am in love with the pants I got, but I ended up buying them online. Even with my coupon, it ended up being $10 cheaper than in store. I had to make a whole other separate trip to return my first pair. This could have all been avoided if you were clear about the app. There is a possibility that they weren't aware, but I find that hard to believe if you're in higher authority you wouldn't know. I work in customer service and totally get being overwhelmed. But this felt strange. Not particularly good vibes that would make me want to shop here again.

I've been to this store a few times with my daughter, and she really enjoys coming here because the…read moreclothes are cute and trendy. The store itself is on the smaller side, and it can feel a bit messy. The shelves and tables aren't very organized, so sometimes it takes a while to go through everything. The biggest issue for me is the customer service. There are a few employees who seem friendly, but most of the time, the staff don't come off as very welcoming or helpful. It can feel a bit uncomfortable, like you're being watched or judged, which makes the whole shopping experience less enjoyable. That being said, the clothing quality is pretty decent, and there are definitely some cute pieces if you take the time to look. I mostly come back because my daughter likes it, otherwise I'd probably just shop online or look for other stores with friendlier service to avoid the in store experience.

Absolutely horrible customer service, I come in here with my gf and we're always treated so badly…read more The staff at this store is so stuck up and rude. They act like you're bothering them just by walking in. It's as if they think they're better than you just because they work here. It ruins the shopping experience and is the main reason why we didn't buy anything despite finding so much of the clothes appealing. Really gross behavior and won't be shopping here anymore.

My 2900th review goes to Fashionphile at the Irvine Spectrum. I had a wonderful experience here on…read moreThursday, 7/24/25. Lauren helped me and was extremely sweet and patient. I looked at so many Louis Vuitton bags and Chanel's and we talked about the history of Birken bags. She's very knowledgeable and has great insight about the industry. I was deciding between a few LV bags and wanted a smaller understated purse. They have a 14 day return policy in case I want to swap it for something else. I really appreciated having time to make a decision and she made me feel comfortable and not pressured. If you're going to buy a purse, I would highly recommend coming to see Lauren so she can guide you on the best choice for your personal fashion needs. :) A+++

Too expensive and too old i could buy brand new one for the same price not friendly at allread more

I stopped by with my friends because we saw the huge going out of business sale signs with the…read more30-60% off the entire store. We peeked in the store but didn't see anything pretty or nice quality that was worth trying on or purchasing. The prices weren't particularly cheap, even with the discount. I noticed the quality was not in alignment with the price tags. I don't mind paying more for dresses as long as the material is nice. It was a miss for us. We walked out empty-handed and disappointed.

I have always loved Francesca's and their sister stores, like the Daisy Shoppe. Francesca's…read moresomewhat appeals to a younger market, but there is something to find for everyone. Whoever their buyer and merchandiser are, they do a fantastic job. The store is always well organized by style/color/theme. They are also always having some kind of sale or clearance too. The price points are pretty average for a boutique, and since they have plenty of sales, I think most items are marked pretty reasonably priced. When I walked in today, the staff greeted me right away and asked if I was looking for anything specific. When I told her I was just browsing, she told me to let her know if I needed help and seemed really genuine. I always find the cutesiest dresses and tops at this store. They also carry great jewelry, accessories and gifts!

I've been to this store countless times with my daughter and we've always found it well stocked…read morewith many styles and color options. There's a lovely attendant named Natalia who has helped us the last few visits and I now know to look for her as soon as we walk in. My daughter wanted several items in specific colors tonight, and Natalia knew exactly where everything was. She made great suggestions on sizing for my slender daughter and made it a very easy shopping trip, especially since I no longer have the stamina to browse like a teen.

KEEP IN MIND, I'm NEVER one to write bad reviews or ever speak ill will of retail workers because I…read moream one too but I cannot just be nonchalant about this matter and lie here and say I had a good experience at this location. Tbh it felt like I was low key getting hate crimed for my gender because I AM A MAN and Garage is solely for females. MIND YOU, I didn't even take a SINGLE STEP inside the fitting room, I was waiting for my bestie outside. Also, KEEP IN MIND, these fitting rooms are exposed like there's no door or barricade that separates the main floor and the fitting rooms. It's entirely exposed and the female sales associate is monitoring it on your left. Also, each fitting room has its own booth and its covered by curtains. Anywho, that's beside the point. MIND YOU, I am just a gay man who was accompanying their female bestie to try on jeans and I was respectfully waiting for her outside. I didn't even take a SINGLE STEP inside, I was waiting for her OUTSIDE but I am near enough. Then, as she came out and she's looking at herself in the mirror and I'm giving her my opinion, I respectfully asked the female sales associate if I can go inside so I can take a proper look at the jeans she's trying on but she ignored me so then I asked again the second time and she still rolled her eyes, didn't acknowledge me and I was ignored. Then, my bestie respectfully asked her if I can step inside as well and that's when she answered and said no. In conclusion, I understand the reason why she said no to me because it's weird for a man to be in a all female fitting room and if it was the other way around, I would've found it weird too but KEEP IN MIND, I work in luxury retail and I know if my bestie and I were at a Nordstrom or a Bloomingdale's or like some luxury boutique, the sales associate wouldn't be as rude as the Garage employee was to me. Though I fully understand the decline of me stepping inside, the sales associate didn't have to have a rude demeanor. Plus, not just her all her other female coworkers didn't have to look at me weird or look me up and down. It's just so unprofessional and not welcoming at all. The only thing I'll shout out is the one female employee who helped my bestie pick the right kind of jeans and to clarify the sizing of their jeans. So, thank you to you. I forgot their name but they were super helpful.

This review is long overdue! We visited Windsor about three weeks ago while looking for a dress for…read moremy daughter's 8th-grade Coachella-themed dance. After having no luck elsewhere, we stopped into Windsor and were happy to find a great variety of dresses. From the moment we walked in, we received excellent customer service. The staff greeted us warmly and asked what we were looking for. I couldn't quite catch the associate's name--it may have been Hailey or Bailey--but she was amazing. She helped pair a cute belt with my daughter's dress and even gave us great ideas to complete her Coachella-themed outfit. Thank you for going above and beyond and making our shopping experience so enjoyable. We truly appreciate the outstanding customer service and will definitely be back!

I have shopped at Windsor for 15 years. It's always my go to spot and swear it has enhanced so much…read moreover the years. I have a huge shoutout to Tanya and Bailey helping me the other day. They literally made my entire week! They are that top notch customer service that you just don't come across often anymore. They deserve raises, a vacation, a promotion; something!! Thank you ladies so much and thank you for reminding me why I love this store and you will absolutely be seeing me soon.

Gray is super nice!! She's rang me up 2-3 times now and it's always a pleasure to chat with her :))…read more The blonde employee running the fitting rooms was also very kind and helpful!! It's a pretty mellow store on weekday afternoons -- I was asked 1x if I needed help finding anything, otherwise the girls will leave you be unless you go to ask them a question. I've honestly never run into poor customer service here

Great service. I love the aesthetic of this store as well! Very chic and stylish! Great variety of…read morestyles and clothes too!

Went shopping with my friends and got a really great deal on a jacket. Regular price was $89.99, I…read morepaid $24.99. I didn't need another black jacket, but of course i couldn't resist a good deal! If you have patience, their clearance racks have some deals worth checking out, so make your way to the back of the store! Like most stores in Southern California, they charge for bags, so be prepared to pay or bring your own bag.

Yuri was so AMAZING! She's so sweet, helpful, and kind. She remembered me from last time and that…read moredefinitely made my experience shopping here so special! You wouldn't think you would get that kind of treatment at a retail store so that stood out to me and now I'll be coming back all the time to shop.