This was my first time ordering from Garage, and unfortunately it will likely be my last. I paid $35 for shipping and my order arrived with one item missing and another item in the wrong color. Customer service refunded the missing item, but because their system doesn't allow replacements, I was told I would have to place a brand-new order and pay shipping again if I wanted the correct shirt. While the customer service representative was kind and professional throughout the process, the company's policies left me paying for a mistake that wasn't mine. A refund for the missing item doesn't resolve the fact that I still don't have what I originally ordered, and I don't think customers should have to pay additional shipping costs to correct a fulfillment error. I appreciate the representative's professionalism, but Garage's resolution was 450 reward points and no way to receive the correct item without spending more money. That's disappointing for a company of this size. I hope Garage reevaluates its policies so future customers aren't left in the same situation. read more

KEEP IN MIND, I'm NEVER one to write bad reviews or ever speak ill will of retail workers because I am one too but I cannot just be nonchalant about this matter and lie here and say I had a good experience at this location. Tbh it felt like I was low key getting hate crimed for my gender because I AM A MAN and Garage is solely for females. MIND YOU, I didn't even take a SINGLE STEP inside the fitting room, I was waiting for my bestie outside. Also, KEEP IN MIND, these fitting rooms are exposed like there's no door or barricade that separates the main floor and the fitting rooms. It's entirely exposed and the female sales associate is monitoring it on your left. Also, each fitting room has its own booth and its covered by curtains. Anywho, that's beside the point. MIND YOU, I am just a gay man who was accompanying their female bestie to try on jeans and I was respectfully waiting for her outside. I didn't even take a SINGLE STEP inside, I was waiting for her OUTSIDE but I am near enough. Then, as she came out and she's looking at herself in the mirror and I'm giving her my opinion, I respectfully asked the female sales associate if I can go inside so I can take a proper look at the jeans she's trying on but she ignored me so then I asked again the second time and she still rolled her eyes, didn't acknowledge me and I was ignored. Then, my bestie respectfully asked her if I can step inside as well and that's when she answered and said no. In conclusion, I understand the reason why she said no to me because it's weird for a man to be in a all female fitting room and if it was the other way around, I would've found it weird too but KEEP IN MIND, I work in luxury retail and I know if my bestie and I were at a Nordstrom or a Bloomingdale's or like some luxury boutique, the sales associate wouldn't be as rude as the Garage employee was to me. Though I fully understand the decline of me stepping inside, the sales associate didn't have to have a rude demeanor. Plus, not just her all her other female coworkers didn't have to look at me weird or look me up and down. It's just so unprofessional and not welcoming at all. The only thing I'll shout out is the one female employee who helped my bestie pick the right kind of jeans and to clarify the sizing of their jeans. So, thank you to you. I forgot their name but they were super helpful. read more

I've been to this store countless times with my daughter and we've always found it well stocked with many styles and color options. There's a lovely attendant named Natalia who has helped us the last few visits and I now know to look for her as soon as we walk in. My daughter wanted several items in specific colors tonight, and Natalia knew exactly where everything was. She made great suggestions on sizing for my slender daughter and made it a very easy shopping trip, especially since I no longer have the stamina to browse like a teen. read more

I am never one to write bad Yelp reviews unless I experienced something that actually made me dumbfounded. I purchased a tanktop from Garage with the help of a cashier (she was in a yellow sweat set with a short bob, let's call her yellow bob). She was the only cashier working at this time and our interaction lasted for around a couple minutes because I signed up for a Garage account through her tablet. I asked for my receipt to be emailed to me (which it never was until 10 minutes later). I step outside Garage with this purchase and hear the alarm go off, but am confused to why (I usually think there is a glitch in the system when I hear this lol). Not even 2 minutes after purchasing, I go back into Garage to return my purchase because I found out my sister has the same exact tanktop that she doesn't wear anymore. When I go back in, there is another cashier (blue hoodie) next to yellow bob that ends up helping me. Obviously she looks at me suspiciously when I ask her if I could make a return because 1. I have no emailed receipt and 2. yellow bob forgot to take off the security tag off my tank top. This literally makes me look like I'm trying to return something I stole. Anyway, I explain to blue hoodie about my situation and how I was here literally not even two minutes ago. She asks me who helped me and I point at yellow bob and say "the girl right next to you." Blue hoodie asks yellow bob if she remembers helping me out. Yellow bob has the audacity to say "no" RIGHT IN FRONT OF MY EYES. I was so appalled. You literally helped me TWO MINUTES ago and you're going to lie in front of me to save your face from not taking off the sensor off my tanktop? And to save yourself from getting into trouble when there is absolute NO TROUBLE TO BEGIN WITH? Blue hoodie also asks yellow bob "you didn't hear the alarm go off because of the security tag?" and yellow bob has even more audacity to reply with "no." What do you mean NO?! Blue hoodie apologizes and tells me that they have so many customers that they usually don't remember who they helped. Let me tell you, two minutes is not enough for yellow bob to forget who I am...especially if I stood in front of her for at least five minutes. Thankfully blue hoodie was able to find my email that I signed up with and processed the return (bless her) but I was genuinely DISGUSTED with yellow bob's attitude and behavior towards me. I don't think she realizes how it doesn't make sense for her to lie about an interaction when literally I know what happened and when we could roll back the cameras to see our interactions. Garage employees need to learn how to own up to their mistakes and learn better customer service. The audacity to treat your customers like that is disgusting. read more

Yisett was incredibly kind, professional, and helpful during my visit. I came into the store to return a clothing item due to an issue, and she was very understanding, patient, and ACCOMMODATIVE throughout the process. She made the experience increasingly pleasant. Even though the store was quite busy. All of the employees were so kind and sweet. I truly appreciated the positive experience and would gladly return to this location. read more

Nov 7 @ 6pm Gf asked about a top with her phone and one worker that worked the cashier phoned it in with her ear piece but the girl next to her said they dont have it without checking. But the website said this location had 14 in stock. Asked a different worker (asian girl) and she went to the back and brought back an x small top and explained that the small sizes might still be in the shipment boxes, which makes sense. Really appreciate the help and clarification. read more

Oct 24- Went birthday shopping today and was honestly so excited, but one rude girl completely ruined the vibe. She had a ponytail, black/brown hair, blue jeans, and a striped sweater (night shift at around 7:40pm), and the way she looked at me was pure disgust, nastiest side eyes, like I was there to ask for free clothes or something. I don't know who she thinks she is, but having a job at Garage doesn't make you the "cool girl." Acting stuck-up and looking down on people who shop there doesn't make you better than anyone. You're a worker at Garage, come on, know your place! The smartest, most successful people I know don't even act this way. You can dress cute and still have the ugliest personality. No amount of trendy clothes can cover up being a mean, insecure person. You'll go nowhere in life treating people like they're beneath you. Being nice costs nothing, but clearly, some people weren't raised to know that. Garage, train your employees better please. At least teaching them the basics of customer service and morality would help. read more

I've never felt more uncomfortable shopping in a store. The employees here look at you with pure disgust if you're not a size two. The judgmental stares and attitude. If you don't fit their "aesthetic," you're treated like an inconvenience. To make it worse, the moment you ask a simple question, they act irritated and dismissive, as if helping customers is beneath them. I was so excited to go in here for the first time because of a top j had seen on tik tok. WORST MISTAKE EVER. It's honestly shocking that management allows a store to operate like this. How do you let employees make people feel so small and unwelcome? This place desperately needs a reality check, fashion is supposed to make people feel confident, not ashamed. Stop hiring lazy little spoiled brats who could care less about advancing in customer service. read more

Someone fire that asian girl who worked night shift in October 24th (Garage owners better check this and fire her fr). This btch didn't look at me once when checking me out. She threw the ipad and on the counter at me and told me to input my email. Plus she was taking her sweet a$$ time to scan THREE items. She wasn't paying attention to the fact that she didn't take the security tag off either, which really ticks me off because I live 45 minutes away so I have to waste my time going back JUST to take the stupid thing off. Waste of space. Places like this hire people who have zero ounce of customer service and how you're supposed to treat people. So crazy that big companies like this let this happen. How come they don't care their store has literally 3 stars. DO SOMETHING ABOUT THIS. read more

I always stop by this store and it's either a hit or miss. This time I actually found some really cute tops. This place is a little on the pricier side, but in my opinion. I shop really cheap so pricey to me most likely means cheap to most people! But anyways, found some cute tops and I never feel like trying them on especially when I'm on a time limit and if I'm too lazy so when I got home, I tried them and I was so happy about them. So comfy and surprisingly the material was soft and flexible! read more

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The workers here are genuinely so rude and all of them look like they don't wanna be there. They're unfriendly and unwelcoming and the young female manager covered in tattoos is incredibly condescending. Such a shame because I love Garage clothing but the workers are absolutely not it. I've never had a decent experience when I walk into this store and I think management needs to change the process for who they hire. read more

Terrible service at Garage. Supposedly the "Manager" Joe who deliberately ignored a long line, refused an exchange (within 30 days, with receipt), and embarrassed me in front of a long line. Completely unprofessional and disrespectful. read more

I went in to do a refund on a shirt I got online that came defected with multiple tiny holes. The item was on sale, but it was NOT marked as final sale. I even checked online and initiated doing a refund online, but I was in the area so I decided to go in-store. Boy, I should have just done the refund online. The manager (Joe, I believe) was very unhelpful and had an attitude. He kept interrupting me mid-complaints, claiming that my item was final sale when it is NOT final sale on the website!!! He started being snarky by telling me I should read their return policy, and that all he could do was give me an exchange the day of! He wouldn't even allow me to get store credit, which makes no sense logically. Like I would have to use that store credit sooner or later anyways, so I don't understand why he was adamant that I had to do the exchange today. Nevertheless, a really unaccommodating customer service experience from the store, especially from Joe. I felt like I should have gotten at least an exception for store credit, given the item came defected in the mail and was out of my control. read more

so messy. the girl working the dressing room today 12/26/2025 around 3:17 pm was so rude and made my experience horrible

the workers here are actually very incompetent, like do y'all just hire anyone?? when you walk into the store it feels so odd, the workers are mean and they give off they peaked in high school vibes. I went in this sunday, and all the girls do is just stand around in circles talking to each other. Plus their outfits are very revealing for a work like setting?? like this one asian girl was wearing the shortest grey shirt ever, it looked like just a bra . The girl who checked me out was very nice doe. But overall y'all need to having a team meeting to discuss the behavior of these bratty girls. It feels like a brandy melville in there LMAO. like y'all are just average looking girls please your not models, do the job you were hired to do and stop being mean :). read more

crap service at the overpriced teen clothing store. the girls working are more interested in selfies and slowly folding clothes to burn time. the clothes are hung inside out, tables a mess, music so loud they can't even hear the customers when they ask for info, I'm guessing a C-/D average for these dumb sales girls. can't really call them sales girls because they just walk in circles and don't even offer to help. stay away and save your money. read more

Poor service actually terrible customer service accusing me of wearing the coat I wanted to return. I bushed off what they said were marks it was a 90$ coat and this is just their way of trying not to return anything. Shame on you. Your prices are very high and low quality. Never every spent one penny in your store and I'll tell all my friends that live around here as well as my half a million followers on instagram let alone Facebook and other social media platforms. read more

Service was absolutely terrible. Workers in store did not know what they were doing. My order address was wrong and I called to talk about it over the phone and the worker was so rude raising tone and talking over me. However the clothing items were good selection and quality. read more

The rudest girls work there. This one long haired brunette especially gave me a terrible time. I wasn't greeted and I felt stared at the whole time. I felt so uncomfortable I had to leave. The clothes are cute but I will not be coming back. read more

The Workers here at this location suck and are slow and they take a long time doing stuff

Cute clothes ... too bad girls working the registers could work on customer service smile more and work on their politeness.

this is for brittney and emily :) went to return a shirt that i ordered online, i thought it was in perfect condition it just fit me weird, but a worker named BRITTNEY immediately accused me of "retagging" the item (as if i have the materials to do that???). i said i never removed the tag and had never worn the shirt out. then brittney comes back and is like we can't accept this bc garage would never send items like this with this type of tag. well miss girl they literally did bc why tf would i go out of my way to reinvent a clothing tag like be so fr. then she proceeds to show me some "stains" on the shirt that she accused me of causing like a) i couldn't even see any stains and b) if there WERE stains they were NOT from me bc again i literally tried it on ONCE and i don't even wear foundation... like the item was fr in the condition i received it. i explained that to her and she then claps back by saying "well it also smells worn"??? like omfg stfu what does that even mean and again i only TRIED IT ON for maybe 15 sec??? like idk brittney maybe your clothes smell after you wear them for less than a minute but not me tho ... anyways then EMILY comes out and both of them continue to accuse me of scamming them with a reattached tag which again i don't have time or materials to even do that ?? and then i said they can put me thru a lie detector goddamn bc i swear i never removed the tag and only tried it on. then brittneys like "you just said you never wore it tho" again trying to villainize me and catch me lying or smth ... i was so gagged i had to tell her yeah i never wore it out ... i tried it on when i received it like a normal person ?! omfg like i can even understand if the item wasn't up to store standards to return (imo it was fine tho like nothing was wrong with it?), but either way it was the completely disrespectful and accusatory attitude they had with me acting like i did smth shady and was trying to scam them. like if there's rly a problem with the shirt it's not my fault it was shipped this way to me?? anyways i called the customer service number they gave me to try to resolve this and the representative apologized profusely for their behavior and allowed me to return the item at this store after all that. my condolences to the other people who work at this location and have to deal with emily and brittney. read more

Garage - "stained" "retagged" shirt in question - Women's Clothing Near Me - Irvine, California

I cannot emphasize enough, how much I enjoy going shopping at Garage at Irvine Spectrum with my daughter. This is always a daddy-daughter experience, one which she and I will always remember forever. We come here at least 2-3 times per week. There are so many reasons why we enjoy shopping at Garage, and why specifically at this location. Let me begin with the first reason - the employees. We know them by name now. There is Joby, the quintessential manager and leader, who has incredible empathy, sharp wit, powerful communication skills and strong leadership acumen. Most recently, my daughter lost her gift card for a substantial amount, and Joby was able to resolve the situation in a wonderful manner. Then there is the always wonderful Britney, who literally says hello every single time we walk in, and converses with me when my daughter is trying on clothes in the impeccably clean fitting rooms. Britney's vibrant and pleasant demeanor make us feel welcomed every time. This coupled with Maddie's outstanding zeal and energy, as well as Sophia's pleasantness and efficiency, make our Garage visits incredibly happy. Both Maddie and Sophia speak with me, I partially suspect to make sure that I am not uncomfortable in all girl's store; however, I also believe that they genuinely wish to engage in conversation. I usually quietly stand in one unassuming area of the store, so as not to interrupt anyone, who is either working or shopping; however, consistently, either Maddie or Britney will come up and either speak to me, while I am waiting for my daughter, or to both of us. My daughter engages in dialogue with the team here quite a bit, and feels very confidence in doing so. Britney has commented several times on how my daughter is mature for her age and a great kid - and I completely agree. It is nice to have some positive female role models for my young daughter. Also, I have read some of the other reviews for this location about body shaming, and neither myself or my daughter have felt this way. There has never been any commentary or dialogue, either direct or implied to make us feel otherwise. In addition, the team at this Garage location is so diverse in all of its variety, that I am challenged to find how this could possibly even take place, as the team embodies the demographic of the diverse constituencies it serves. In closing, the clothes are a little too edgy for me, after all, I am a middle-aged conservative father, but they are so fresh and cool, that my teenage daughter can't get enough and her friends at school always positively comment on them. I estimate that I spend approximately $1,500-$2,000 per year at this Garage location. We both look forward to our next visit at Garage Spectrum, which per my calendar, will probably be within the next 24 hours :-) read more

the workers actually don't know how to do their jobs, the girls just stand around in a circle talking the entire time. No greeting when entering the store or asked if needed help, had to get my own dressing room since no one was willing to offer any assistance. Waited at checkout for forever and had to ask to be rung up, they looked terribly annoyed that I interrupted their conversation. Cute clothes though. Highly disappointed in their customer service, they need better employees. read more

Hi, shopped here last Sunday. First time customer here and loved the store. My sales associate Sophia (long dark hair) helped me & she kept showing me clothes that would be good for me to wear to work. She helped bring me sizes in the dressing room, I was so excited to get this kind of service in a small boutique. I ended up buying 6 pairs of pants. Her customer service was top notch, if it wasn't for her I would'nt of purchased so many pairs of pants! I'll definitely be back and hopefully I will get the same type of service. This young lady knows how to help with customer service and is sweet and kind! read more

I have never really had a bad experience here except for this weekend. I had tried some stuff on and when I finished I was waiting patiently because I didn't know where to put the clothes that I didn't want but there were a group of girls that worked there that were just talking and weren't paying attention. Until one finally decided to look over at me when she saw that I started putting the clothes on the rack that they had. Then I asked her if it was fine to just put it there and she said oh ya just leave it there and I was putting them one by one because I was trying to be organized and didn't want to be rude. But she snatched them out of my hand and just started laughing at me. Not sure what was so funny? And then I gave her another shirt that didn't have a hanger and just said "oh" and started laughing again. Not sure if it's because I didn't like anything that I tried on orrr?? Then as I was waking away she was like "that was so awkward" and continued laughing with her other co workers. That made me feel extremely uncomfortable. So rude. I didn't get to catch her name. read more

overheard the workers talking bad about me. she said "that girl got a size small skirt but it doesn't look like it would fit her" then they started laughing. i knew they were body shaming me because i was the only one in the changing room and the skirt she grabbed for me was a small. very unfriendly and kept glaring at me without a smile. hopefully next time they will do better and not body shame they're customers out of their insecurities. she had black hair and a nose piercing and the other girl had brunette hair. read more

While I was checking out the girl who was helping me, sky was very nice but needed help to apply a discount and the Hispanic girl that was wearing a black satin top next to her was super rude and has an attitude when sky asked for help. I also wasn't given a bag to hold what I bought but at least the girl who helped me was nice and tried to help. read more

Went in on 10/2 around 1:30 and the staff working there was amazing! I hope this review finds its way to a manager because I really want to leave them all a compliment. One woman who's name I, unfortunately, did not catch helped me find the right size jeans and try them on and was incredibly friendly and helpful. Thanks again to everyone working that day/time, they were all so friendly and helpful. read more

I love coming into Garage! Everyone is super welcoming and nice! One person that stood out to me was a girl named Sophie in the fitting rooms. She helped me find so many cute clothes and recommended a lot to me! I'm always super stoked to come into this clothing store ! read more

I honestly just tried on like 30 things in this store and everyone was so patient and helpful! I started grabbing clothes and Kate immediately asked me if I wanted a dressing room and took the clothes I had in my hand. Then as I proceeded to grab more clothes she kept bringing them to my dressing room. It was fabulous. Once I started trying things on Kate was complimenting me and asking if I needed different sizes. So happy I went to garage and i'm definitely shopping there again. Thanks Kate!!! read more

i have always loved Garage, until today. the employees were always nice and helpful. today i went in with my sister and a couple minutes after walking in, i sneezed. like a normal person does. i covered my face and faced away from everyone like a normal person would. immediately after an employee (her name is daisy) came up to me very rudely and said that i needed to wear a mask if i wasn't going to cover my nose when i sneezed. i'm sorry for being human and having to sneeze. i don't have COVID and i'm not sick. it was very rude and made my sister and i feel like targets. i don't think i will be spending my money on Garage again. read more

This place is just a rip off of brandy melville but more expensive and less cute. I came in once, and the customer service was fine, the guy was actually very nice, but the actual clothes themselves are nothing special and not worth it in my opinion. read more

This place is so amazing and it's cheap. They are good quality and have all the trendiest clothes. The workers Kyra and Susie were soooo nice!!! Definitely recommend this place and also they neeeed to have one in pacific city in Huntington!! read more

Kyra was so sweet and she helped me so much! She gave me her opinion on clothes I was iffy about and was so helpful she would literally run around the store getting me different sizes and picking things out for me that I would like! She was amazing with her customer service & helped me pick the best 4th of July outfit!! Thank you kyra! read more