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    Neiman Marcus

    3.5 (285 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    I went to NM this afternoon & wanted to purchase the Koh Gen Do 5-Pack Cleansing Cloths Aroma ...Before going to NM, I checked the Website which was showing the item was available @ the Newport Bch location. When I went into the store to purchase, the salesclerk said that they don't have any in stock & they haven't received it for at least a couple of months. In the past I always purchased this through NM. What makes me angry is if NM hasn't received this for a couple of months, why doesn't Neiman Marcus UPDATE their Website. After arriving home, I did find out Amazon & Macy's also carries this....Moving forward, I will purchase through them & not waste time w/Neiman Marcus.

    Sallie R.

    Neiman Marcus is an upscale department store filled with high end stores from Louis Vuitton, Christian Dior, Chanel, YSL, and many more. I'm always feeling bougie when strolling around. I wasn't a big fan of the Louis Vuitton store here because definitely felt the judgement right away. Went to browse for a pair of earrings. A sale associate said to me..." Feel free to try anything on for fun!" Like really? What if I was looking to purchase some earrings? Immediately I walked out due to that remark. They lost my business! The highlight of it all, I mainly wanted to visit the Chanel counter. My client advisor Mindy is the best! She's the only reason why I'm a regular at Neiman Marcus. Her service pulls me in each time and of course I'm always purchasing Chanel products. She enlightened me with her positive vibes plus the knowledge offered. At every transaction, she pops in some good Chanel samples into my bag. Love it! As I proceed to browse around some more, other staff kindly greeted me. Makes up for the service at LV store. At this location, also check out their restaurant on the third floor. Ask for Ben as your server, he will take care of you!

    Elisa G.

    I was looking for a very exclusive perfume that they only have at Neiman Marcus and I found it! It's Baccarat and it's crazy expensive and soooo delicious. I sprayed it on myself and I don't want to shower it off ever! Lol the sales girl is very knowledgeable and explained the brand extensively. She's amazing.

    A very sad plant  Come NM you can do better!
    J S.

    I just finished a delicious and fresh green goddess salad. Good service and nice people. I sat outside and on many tables there were dead plants- so sad!

    Haven't opened her up, but it's the Chanel Vanity bag.

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    1 year ago

    Britain in the contemporary section was a huge huge help for me today. Very thankful for her and her exceptional customer service!

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    Ask the Community - Neiman Marcus

    I read this location has a FashionPhile Designer selling section inside this Neiman Marcus. Has anyone ever sold any designer here? And if so, was the offer they presented you fair for what the item was? Thanks

    The buyouts are all over the place. Example, they offered me $3k but offered my friend $3.2k when I let her take my seasonal Chanel purse in which they then turned around and sold for $4.2k plus tax. I have seen differences in online submissions… Read more

    View All 2 Questions

    Review Highlights - Neiman Marcus

    By the time you get to Chanel boutique, you would have already forgotten the annoying co-worker you wanted to strangle.

    Mentioned in 18 reviews

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