This five-star review is not for the Bloomingdale's store itself, nor the Bloomingdale's customer service but for several outstanding individuals at this specific location. After months of unsuccessful calls with customer service and submitting a claim because my stolen card was not blocked after I reported it, Tina and Jenna stepped in to help when they heard I might no longer remain a loyal shopper. Their attention and willingness to resolve the issue made a significant difference. In another situation, an associate incorrectly processed a return as "no proof of purchase," even though I had valid proof. This could have prevented the refund from being credited to my account any time soon. Aaron and Lyndsay took the time to speak with customer service--who had been unhelpful--and worked to correct the issue on their end. Additionally, when another associate told me that the amount from returned gifts could not be placed on store credit because they were purchased with loyalty points, Aaron clarified the policy and ensured that the full amount was issued to me as store credit. I truly appreciate the professionalism and dedication of Tina, Jenna, Aaron, and Lyndsay. Their efforts restored my confidence as a customer. read more

Bloomingdale's is the worst department store. They have the worst return policy. The employees are super rude and everything is really expensive vs other stores with the same product. I purchased something from the Chanel in Bloomingdale's and it was used when I got home so I came to the store to try to return it with no luck. I had to come back three times because the store was always closed. One time I was in the store, but they still couldn't return it cause they told me that the registers already closed right before I got there, even though I was in the store . When I finally was able to return my item, they said I could only get store credit. They sold me a previously used item but wouldn't let return it. Crazy! The employees at every makeup counter here are very snooty and rude. They're not friendly. They don't smile and they seem very entitled or something. It's very odd when we are the customers spending money paying their paychecks. The employees all need to go to hospitality training to learn how to smile and be a good sales associate. I would definitely not recommend Bloomingdale's for your next shopping spree. Unhappy shopping! read more

I ended up making a reservation for Anqi bistro inside Bloomingdales at south coast plaza for my birthday at 5 pm. I did get there early. They do have hours where they open and then closed down and reopen at 5. So I couldn't get in early. So, I was forced to go shopping in Bloomingdales lol. It was on my actual birthday. So I wanted to treat myself always. I ended up looking at the shoes and then, Awet Petros approached me. She was extremely helpful. She kept suggesting what was in, what brands she thought I'd look good in and suggesting sizes. This wonderful sales associate was FAST!!! I'd hand her a shoe and she would come back immediately. I ended up with some Gucci loafers and decided to take myself over to the perfume. Awet Petros, said she could also help me over there. I gave her a few brand names I was looking for, and then she completely surprised me with a few suggestions that I fell in LOVE with I ended up walking away with THREE XERJOFF perfume (they came with beautiful silk scarves as well.) The amazing staff here ended up giving me some samples they thought I'd like. Awet Petros quickly learned what notes I loved and didn't love. One of the samples was the limited edition anniversary XERJOFF. Comes in a beautiful bottle and has gold flakes in it. Unfortunately it wasn't in store. Awet, went above and beyond. I sent her a text and asked if she could order it for me. Which, she did. I came in two days later and put in the order. the staff put together some perfume samples for me and that same day I ended up buying the very first perfume, Awet suggested. Which was - blue talisman ex nihilo extrait This location also has a Louis Vuitton perfume area where you can refill your engraved bottle. I already have a date set where I'm coming in to see the amazing Awet again for that and another one I'm interested in. They also told me about an amazing Creed masterclass that they were hosting on Oct 23rd. (Unfortunately, I was having a procedure that day) If you are in the area and looking for someone to help at Bloomingdales in south coast plaza, Awet is your lady. She's a Libra, lol so she's very detail oriented when it comes to the finer things lol. I've never been happier with an advisor here read more

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My favorite Bloomingdale's. They have everything you need here. Every time I come I find something and a good sale. Great selection of clothing, shoes, house items, etc. Service is always good and the workers are kind. Great place to shop for high-end name brands. read more

Bloomingdale's - Department Stores Near Me - Costa Mesa, California

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I love this Bloomingdales. Such a beautiful and well maintained store. Spotless. Love to check out their shoes department when I'm here. I recently ordered a pair of Hoka sneakers that was on sale. Super excited to find the color I wanted and it was on sale! I patiently waited for my shoes to come as usual to find out a few days later that, unfortunately, it was no longer available! After I paid for it and saw in my own eyes while working with the salesperson in ordering it on line? Not cool. Very disappointed! Ah well, I will continue to find my favorites and order them online in the convenience of my own home, as usual. read more

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i love to spend my time with myself . I live not so far from this place so I'm very often to visit it . I found very lovely persons who working on cosmetics. Now they are offering me good products and discounts. read more

Bloomingdale's - Department Stores Near Me - Costa Mesa, California

There's no Bloomingdale's a great as the store at South Coast Plaza, Costa Mesa, CA equivalent to the flagship NYC store. The quality and selection of clothing specifically is among the best in value. Staff willing and sincerely assist in finding appropiate sizes and styles. Great overall value! read more

Exchanged a watch here -- received incredible service from Ana. Only thing that was tough was getting ahold of the men's jewelery dept -- but once i got ahold of Ana, i knew i was in good hands. Made an appt with her for the following day. Best hour of my life - had so much fun Will continue to come back and work w Ana read more

Bloomingdale's - Department Stores Near Me - Costa Mesa, California

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Review for MCM Specialist Sales Advisor Song Hong I was walking through Bloomingdale's on my way out to the parking lot when a beautiful blue MCM handbag immediately caught my eye. As I stopped to take a closer look, Song came over to help me. From there, the experience just kept getting better. I asked if there were other options, like a backpack that might fit my style better, and Song immediately went above and beyond to research and track one down in the store so I could see it in person. He also gave me thoughtful advice on how I could wear it, how to make the most of it, and even shared details on specials that were happening. What stood out to me most was how genuine he was - it never felt like a sales pitch or pressure. Instead, it felt like talking to a friend who truly cared about making sure I was happy with my decision. Because of that, I felt completely comfortable and confident moving forward with my purchase. Song really made a huge impact on my experience, and I couldn't recommend him more highly. I'll be back! Love these shopping experiences where it's just easy. read more

Today, I was returning an online order of a baby seat for my grandson, who is still too small for a booster. The first floor return desk is located near the escalators and was easily accessible from any floor. I realize that Bloomingdales services high-end customers, but felt welcomed by the staff even for returns. I think I'll start shopping more at this Bloomingdales, as there is so much to do at South Coast Plaza! read more

The one here and in fashion island are horrible alike. You can never find anyone to help your or check out once you've found something. Once you have, get ready to stand in like with 5 other people for 45 minutes. There was one lady running the whole floor. I felt bad for her and tell that she needed more help. Bloomingdales, do better for your employees. Now I know why there's never anyone in here wanting to do business with them as the floors are always so empty. I genuinely don't know how this store is making it. read more

I've never shopped here, and will never return. All the employees seem stuffy. I didn't feel to welcome just because I was wearing shorts and a t-shirt. I didn't know there was a dress code. This whole mall seems that way. Why can't we bring back the old South Coast Plaza. read more

Love the Bloomingdale's store ambiance!Everything is so shiny and beautiful!! Even the store smells so fresh and sweet!!! They have everything you want and need at good prices!!! Best service and quality products!!!! read more

Bloomingdale's - D - Department Stores Near Me - Costa Mesa, California

We came in today to buy a gift for my friend, we met Tiffany Tran She helped us and we got two pieces of beautiful work from Michael Aram. Tiffany had such a amazing customer service and she was very professional, she even helped us to pick the right gifts , she showed us the whole collection before we make up our mind. If you need something from the home department in Bloomingdale's, Tiffany Tran is the person to go to as you will be in great hands. Thank you dear and we can't wait to come and shop with you again . read more

We went in to buy a cologne for our host in Vegas, and the sales associate named Karen approached us. She immediately tried to sell us some odd collagen product, and even after we told her we weren't interested, she kept pushing. We mentioned that we just wanted to look around and smell different colognes, but she literally followed us around the store, being overly aggressive and trying to force a sale. I felt so overwhelmed and pressured that I ended up buying something just to get her to leave us alone. I never write bad reviews, but this experience made me extremely uncomfortable and uneasy. I left feeling unhappy and regretful about my purchase. I'll stick to buying colognes and perfumes from Macy's from now on. I've never felt this terrible after shopping anywhere before. read more

Had an excellent experience shopping at Louis Vuitton inside Bloomingdale's . I was greeted right away and placed on the waiting list . I had to wait 15 minutes mind you it was 1 day before Christmas so that's not bad at all . I had an excellent sales persona that went into detail and features of each handbag. which helped me make the excellent choice . Mind you I'm spending over 3500 for a purse that's the kind of service I expected . I strongly recommend shopping here . read more

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Be aware of an older female employee who tries to trick the customers into getting her commission. Went to Louis Vuitton and purchased a bag. As we were walking out, she approached us and asked me if paid with our Bloomingdale's credit card and we said no, because we do not have one. Decided to apply for one and after we got approved, the lady said, "let's go back to the registry and we can give you points for the Louis Vuitton purse." Sureeeeeee. As we got to the registry there was a huge miscommunication from this employee. She RETURNED the bag and then charged us again on the other card, and she took the other employee's commission. This is just the short story. It was a mess. Our mistake was stopping and giving her the time of day. Insanity. read more

I've never had a bad experience at this Bloomingdale's. Customer service is always top. Notch and people will always come up to me and ask if I need help with something. Especially In jewlery and makeup. This is a decently sized store and they have a lot of of selection to choose from anywhere from clothes to jewelry. They have a huge amount of designer to choose from as well. read more

I love coming here to purchase all my niche fragrances and there is only one person I'll go to and that's Michael-John! He has the most keen sense of smell and knows me better than I know myself. Not only he he been my go to at Bloomingdale's but he has become my friend - I adore him! We have curated an extensive inventory of niche fragrances that I get compliments on every day. He always goes above and beyond to treat me like one of his most important clients and he does this for everyone he works with. He's definitely got a heart of gold and you can't help but have the best day ever around him. There is NOTHING he can't find. He has searched high and low to find things for me I didn't believe I'd ever get my hands on. If you're ever in the area, look for Michael-John and you too can have the best day ever and be the most incredible smelling person in every room. read more

I enjoy shopping here for niche fragrances. I went in to purchase Maison Francis Kurkdjian fragrances to add to my collection this past Saturday and a few weeks back. When I went in a few weeks back the guy at the MFK counter named Zee I believe when I went in to check out the MFK fragrances did not greet me and just stood there watching me which made me feel uncomfortable so I walked away and found Missy to help me and she was nice. No matter what you need to smell the fragrances before purchasing and I have purchased about 4 other bottles from this counter prior and I saw this guy was there also. Fast forward to when I returned back this past Saturday to purchase 2 MFK fragrances that I wanted to add to my collection. Missy took me to the counter and the same guy was there finishing up a sale. He gave the person a mini candle, small box with 2 travel Baccarat 540 fragrances, and other item so I asked Missy if they can give me any nice gifts since i was purchasing 2 fragrances that were pricey. She asked him and he rudely refused right in front of me. She told him I purchased a couple of fragrances prior and he said well you should have given her something before or something along those lines and proceeded to absolutely refuse to give any gifts which made no sense to me and kept saying things to her. He made me feel very uncomfortable and made me feel as if i wasn't good enough to be there or purchase the fragrances and this disgusted me. He stood at the other end of the counter and spoke to his other associates in an asian dialect and never bothered to explain why he refused to give me any gifts and never bothered to apologize for his actions. He felt pressured so he gave a small travel size and I told them he can have it back because I was upset at this point. I wanted to walk away and not purchase but Missy said she was sorry and didnt want to make a scene since she did not want me to notice his behavior, but i was watching him the whole time since he acted like a fool in front of me. I am disappointed to see that I was treated this way and feel that Blooingdales should be thankful to have loyal clients that come into the store and purchase from them. This mans behavior was extremely unprofessional and he should be reprimanded for the way he treated me. I may think twice about driving over an hour to visit this store in the future because the way I was treated by this worker is unacceptable. He was also snarky with the associate and did not want to help her find the fragrance in his cabinets. I was told the department manager would reach out to me and have yet to hear back. read more

Staff here I came across asking for directions going out their parking lot were super nice just like my Nordstrom, Arcadia, CA., friends were. I'll have to check out their Spring/2024 event here soon since they are hosting a Spring Break/2024 sale. I use their parking lot to walk to my one and only French line Fresh Skincare Boutique, CA. I took time to walk through all their Fragrance isles here today on Friday, May/3/24 in Bloomingdale's, Costa Mesa, CA. They carry a Lot more varieties of fragrance sets on brands like Tiffany & Co and Burberry, CA. I was Eying on the Tiffany set. read more

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There is an amazing Vietnamese coffeeshop in this location we really enjoyed it. Also amazing calm atmosphere very nice costumer service not at all pushy a nice collection of amazing artists and designers try it You will enjoy it read more

Love Bloomingdales. The customer service is excellent, especially when I pick up my online order on the first floor. The reps are very nice, helpful and pack my items with care. I love the setup of this Bloomingdales at South Coast Mall, especially the dress section. They are my go-to for a lot of gowns especially for this year's wedding season. Thank you Bloomingdales for having exceptional customer service! read more

Bloomingdale's - Love these Michael Aram napkin rings :) - Department Stores Near Me - Costa Mesa, California

I was just in here today 6/25/25 with my mom and we were looking at jewelry and a very rude, tall blonde lady who works in the jewelry department named Serena was following my mom up and down the aisle acting and looking at here as she were a thief or trying to rob the store. My mom has style, class, compassion, kindness who is beautiful and in her seventies, which no one can believe. Plus she has a limp, she was not carrying a bag or wearing a large coat or had any shopping bags with her. We've been huge loyal customers buying so much and spending so much for over twenty years and this is how we're treated as robbers?! I don't think so. What if we were someone undercover? Or how do they know who I am or who my mom is? Or where we live? Who we know? It makes me disgusted by the treatment my mom especially received by Serena today. No one should ever be followed and for Serena to not even ask my mom if she needed help or if she was looking for something right there goes against customer service 101. Plus everything is in a case locked up. We aren't even treated like this at Swarovski where they have everything on display in the open to look and to try on without any problems. To quote Pretty Woman she made a "Big mistake. HUGE." I hope no one is ever treated or has to endure this type of discrimination. I hope management, a CEO or someone at the very top can get back to us. It was absolutely appalling to watch. We will NEVER go back to this store. We'd gladly go all the way up to the Bloomingdale's up in Los Angeles then have to be put in this type of situation ever again. read more

If you're by the woman's section, look for Emily! Her customer service is excellent. She was more than happy to help us and was very helpful with all the questions we had for her regarding the sunglasses we were looking at. My mother tried on a variety of different pairs of sunglasses, and Emily was more than helpful answering all of her questions and taking the time to take off the security tag, so she can try on the sunglasses without it. We eventually settled on a pair, and she made sure we don't miss out on any points (make sure to sign up for a Bloomingdale's account before purchasing anything to earn points for your next purchase). read more

Bloomingdale's - Department Stores Near Me - Costa Mesa, California

Having a luxury store relatively nearby is the best gift for shoppers. The store atmosphere is very clean and the staff are very friendly.If you spend well according to your circumstances, you will be good and the economy will be revitalized Many foreign shoppers come and spend a lot of money. Thank you. read more

Bloomingdales in Costa Mesa is pretty much the closest Bloomies to where I live. I will travel as far as I have to to shop at Bloomies because I have been a fan of Bloomingdales ever since I can remember. The idea of shopping at a department store has changed quite a bit over the years especially when I can do most of my clothes shopping now online. But if I really want to check out the quality of an item and get a better idea of the scope and size of an item ... could be a handbag or watch or piece of jewelry... I will still patronize this store because I still love the idea of what department stores used to be. I like to reminisce & romanticize its history. read more

Bloomingdale's - Department Stores Near Me - Costa Mesa, California

ABSOLUTELY THE WORST! I had to DRAG a heavy bag of dishware through the store while 11 different obnoxious, rude, condescending "sales" people refused to process my online return. They explicitly state "returns are welcome at any register" but GOOD LUCK! Finally in the bowels of the store at a "customer service" counter with 11 people standing in the corner talking. When I mentioned the abysmal service, "oh, they are all worried more about making their commission." Awful. read more

The girl who works at Valentino counter is so nice and helpful and this nice gentleman Jay Geronimo sold me some lime green balecias that I been wearing . Thank You ! read more

Bloomingdale's - Department Stores Near Me - Costa Mesa, California

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Walked in simply to ask a group of 2 employees where Paradise Dynasty is. They were rude. "Should we tell him where it is?" "He has to buy bedding or we can't tell him". This is not how to treat people. Paradise Dynasty is part of Bloomingdale's. First two employees on the left of Bloomingdale's Bedding section. Rough 6pm. 7/2. I'm not taking your subtle racism bitches. I complained to a manager. He went down to talk to them. I walked over after to see if they would play dumb. Of course, they did. I confirmed it's them and walked away. @bloomingdales I know you don't want to protect subtle racist. I don't think the employees here like their jobs. They should explore different opportunities. Terrible customer service. Why would anyone buy from here? read more

Bloomingdale's - I simply asked 2 Bedding employees where Paradise Dynasty is. "You have to buy bedding or we can't tell you" #subtleracism - Department Stores Near Me - Costa Mesa, California

If I could give a negative one review I would. I spend someone around $70,000 in merchandise on my Am Ex Reserve Credit Card yearly so obviously I am a shopper. On Sunday 8/11/24 my husband and I decided to get our steps in by walking South Coast Plaza. I was dressed casually but Lululemon clothes and my husband was wearing a shirt he should probably donate and shorts. But heck, we weren't going to buy but to walk. This is a lesson in not judging a book by the cover... We own a number of McKenzie Child pieces as well as Baccarat Crystal that we purchased in Paris so when we rounded the Bloomingdales Home area, we decided to look at both inside the store since we were right there. Immediately a salesperson asked if we needed help and I smiled, looked her right in the eye and replied that we were just browsing. She stayed right with us and when we walked from McKenzie Child to the crystal area, she stayed just inches from us. My husband who is MUCH more easy going than I am said "Gees, we are being stalked!!" Indeed we were. We zigged and zagged and she remained inches from us; it was a horrible experience. Because my husband was in shorts or ???? Finally we quickly turned and turned in a circle so we lost her but had that not happened I was going to go directly to the manager. I have never had such an offensive experience in my life. I can assure you I will never shop at this store again. read more

One thing I've learned over the years is there are good Bloomingdale's, and there's the Bloomingdale's at the Beverly Center. When I approached the entrance here and saw a woman on stilts wearing what appeared to be a Little Bo Peep costume, I knew this was a good Bloomingdale's. I appreciated that the associate who helped me was as surprised and delighted as I was about the ALC dress I found for 70% off. Nice fitting rooms as well. read more

Bloomingdale's - This dress was meh, but the brown one hanging behind me was ALC at 70% off! - Department Stores Near Me - Costa Mesa, California

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I like this location but had unfortunate experience last April 30, 2024, Tuesday where the formal long dresses department. There's 6 sales people at the register talking chatting about their life not one ask me if I need help? 20 minutes I was walking back and forth looking at the formal dresses by where the 6 sales associates were talking no one even said Hi or at least acknowledge there's customer? You need to train more your sales and manager in your department. Unprofessional poor/luck of customer service! read more

I had a return to make today and I had the worst customer service by Brian in men's shoes department. He did not want to do it because it would drop his "numbers" He literally said "fuck that" to another co-worker! Right in front of us. This was so uncomfortable and disrespectful. He literally ended up making another sales representative do it! This behavior is unacceptable. Seems to me Brian picks and chooses who to help. Definitely not shopping at Bloomingdale's ever again! To make me feel uncomfortable and mistreated no thank you! read more

Thank you Ivy Ting from Louis Vuitton for making my shopping trip pleasant while I was in my wheelchair. I was nervous at first coming to the store because of mixed reviews from previous customers. I needed a quick Christmas gift and was not ready to get in line to buy at the bigger LV shop downstairs. She helped us select a purse and was really patient. I was in and out within 20 minutes!! read more

Bloomingdale's - Louis Vuitton - Department Stores Near Me - Costa Mesa, California

What an amazing store this is to shop in. It's really too bad that Costa Mesa management believed Brian Woon was capable of representing the brand as a Manager. We had a horrible experience with him this past weekend, where he spoke to us in a patronizing way and clearly non customer experience focused. When we asked to speak with another Manager above, he told us the Manager there was none working today, on a Sunday, but he could give us a card. We pressed this, as we have personal experience working in this environment and knew there was another Manager onsite. When he finally provided another Manager, this one took care of our needs immediately and turned this poor experience into one that Bloomingdales would be proud of. read more

Associate- 72000101 Was EXTREMELY RUDE!!!! I was being nothing but nice to this man and he wanted to have an attitude all because I wanted to return my item. Fire this man and get rid of him! I never want to come here again!!! read more

Great store for domestics one of a kind decorative pieces. Highly recommended this Century City Bloomingdale's.

Highly recommend for shoes, bags, clothes and accessories. Sale items are out as well as hot off the runway items. Sales associates are very responsive and eager to help you find what you are looking for. All the top brands you see online are in store here! read more

Bloomingdale's - shoe selection - Department Stores Near Me - Costa Mesa, California

Just tried to exchange a Sanctuary cardigan purchased online last weekend at Bloomingdale's Southcoast for a larger size and was told they do not exchange merchandise they just return and I could no longer have the discounted price I received. I have been a Blopomingdale's customer for a long time and never had this experience. I will no longer shop at Bloomingdales! Shoppers beware don't purchase anything online and expect the same price! read more