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    Marshalls

    2.8 (131 reviews)
    Open 9:30 am - 9:30 pm
    Updated 2 months ago

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    Two green alien figurines with large black eyes are positioned on a store shelf. One alien is sitting with a bow on its head, wearing a purple dress, and making a peace sign with its hand. The other alien is standing, smiling, and making a peace sign with its fingers. The background includes other decorative items, such as smiling face containers and pumpkins. The setting appears to be inside a retail store, with ceiling tiles and fluorescent lighting visible overhead.
    Lizzie B.

    This is the worst Marshall's store I've ever shopped. The treatment of customers by the associates and management here is completely atrocious. I am appalled at how I was treated and spoken to by the management of this store. The first issue I had was when I was next in line at the checkout. The manager was helping at the checkouts due to the long line. She hit the button that says next and what number checkout to go to - the number at the checkout lit up and was blinking, so I went to the checkout. I was met by the manager shaking her head and arms at me saying in a rude, nasty tone of voice, "WE WILL CALL YOU WHEN WE ARE READY!" She proceeded to take another customer and made me return to the line. It sounded like she was scolding me as if I were a school aged child who cut the line! Unreal! The associates at the checkout area are non-stop talking about customers right in front of the customers in line and during the checkout process; they are speaking mostly in Spanish when they assume you don't know what they are saying - I can understand more than you think I do and I know you are talking about me and others in line and you are not saying very nice things. I made a purchase (over $150 total) of 8 items at this store. When I got home and took my items out of the Marshall's bag, I found only 6 items. I immediately called the store about this and I was placed on hold for 23 minutes, then hung up on. I called again, was placed on hold for about 20 minutes. Then, another person picked up the call and had no idea why I was calling. I explained the issue again and was placed on another hold that ended in another hang up. I contacted the Marshall's customer service through their corporate website. The corporate line sent my call through directly to the store where I ended up speaking with the manager who was extremely rude over the phone and blamed the problem on me! She verified that the missing items from my purchase were at the register and told me that they were in a small bag. When I completed the transaction, the cashier only handed me one large bag! I was never given a small bag! How is this the customers fault? She then said she could send me the missing items and in the same sentence she said they could not ship the items to me! She was contradictory and extremely rude over the phone and repeatedly blamed me for the checker not giving me all of my purchased items. She refused to refund me and told me the only thing I could do was to drive back to the store and pick up the items. She also said the only way I could be refunded was if I drove back to the store. I explained to her that I live over 30 minutes away from this location and I would not be driving all the way back there for a refund of $2.00! I would burn more money in gas driving there! She refused to help me. After this phone call, I called the corporate customer service line again and was issued a refund for the items that conveniently never made it into my bag. All this fussing and arguing with the management was over a whopping $2.00!!!!!!! The corporate customer service line issued me a refund over the phone, which was something the manager lady said could not be done. I have NEVER been treated so horribly as a paying customer in any store! This should never happen to a customer at any business!

    The image shows an indoor retail store aisle with a wooden floor section in the center. On the right, there are clothing racks with various children's and adult apparel, including t-shirts and jackets. On the left, tables display home decor items such as vases, artificial plants, and cushions. The ceiling has multiple fluorescent light panels, and the background features signage indicating different sections like 'Boys' and 'Pet.' The store appears spacious and well-organized.
    Andrew W.

    Many things are available and was able to get tumblers. Only cons of coming here is a long wait in the line. But I enjoyed my shopping

    Water bottles and tumblers in multiple colors, including green, white, blue, pink, and peach, are displayed on shelves at Marshalls in Costa Mesa, CA. The bottles feature various designs and branding, with some in boxes and others directly on the shelves. A sign above reads 'stockings? stuff 'em.' The store environment includes a wooden shelf and ceiling lights.
    Trisha V.

    I just love going to this Marshall's. I always seem to find something that I either need or want or don't need or want but get it anyways! Haha! There's just so much to get here, you can get anything from clothes, beauty supplies, cooking, gifts, baby stuff, electronics, car essentials, bathroom and kitchen essentials, pet stuff, the list goes on. I come here mostly for the holiday clothing, I always find cute holiday outfits that you can't find at the mall and they always have the cutest and most unique Christmas clothes for guys and I always get them for my bf. There are also good options for kitchen essentials and at such an affordable price. I've gotten things for storage and to make everything more neat and organized for my fridge and it really makes a difference. They also have good snacks that you can't find anywhere else at a grocery store. I found dark chocolate gummy bears. They also have so many candles, it's crazy but everything looks so cute and festive. Even their gift section is unbelievable, you're gonna want to get things for yourself for sure. I feel like I come here every other week and seem to find something I just can't live without!!!

    Ernest F.

    Great pricing on shoes. Wonderful service; Staff are always helpful. I found a pair of shoes I liked but there was no price tag. Staff members quickly looked it up for me so I could check out in a timely manner. Can't wait to come back.

    Front | IG: happyfoodieoc

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    Review Highlights - Marshalls

    There were fewer people and while the clothing is quite as upscale, I walked out with a pair of Perry Ellis slacks for $25 (were $75...

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    Precious Closet - Áo Dài 02

    Precious Closet

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    I visited Precious Closet on a cousin's recommendation while searching for Vietnamese traditional…read moredress (áo dài). Since it was the tail end of Lunar New Year, the selection wasn't as large as usual, but we still found beautiful áo dài that each of us loved. The store had dresses in every color and style--traditional, two-piece silky sets, and options for men and children of all ages. Sizes ranged from S, M, L to XL and 2XL, and everything we saw was great quality. The neckline and stitching were well made, and I loved the flared sleeves--so much more comfortable than the tight ones I'm used to. One thing I really appreciated is that everything is clearly priced, so there's no need to bargain like in many other Asian shops. It makes the whole shopping experience so much easier and more enjoyable. I highly recommend trying things on because every dress fits differently. There are only three fitting rooms, but each one has heels you can borrow to see your full look with the áo dài--such a thoughtful touch. If you can't find your size, definitely ask one of the helpers; they were all incredibly kind, patient, and attentive. The shop itself is small but truly has everything you need. The owner mentioned that the store is open year-round but only sells traditional dresses during the two months leading up to Lunar New Year. After the holiday, it transitions back into everyday clothing. At checkout, they even give you a small gift, and all your items are packaged neatly in a cute reusable bag--another detail that made the experience feel special. I can't wait to come back in December to get first pick of styles and sizes. Have fun shopping--and Chúc Mừng Năm Mới!

    I went there to buy an ao dai, and although it was busy (which I understand since tet is coming…read moreup), I found the service very unprofessional. I handed them three ao dai to try on, but they kept skipping my name and helping other customers first. This happened three times. Each time I asked, they told me I was next, but then they skipped me again. It felt like they were only prioritizing their Asian clientele. As a Hispanic brown woman, I've never felt so unwelcome in a store before. I ended up going to a different shop near the plaza and received completely different, much better treatment. Based on my experience, I wouldn't recommend wasting your time here.

    Marshalls - deptstores - Updated May 2026

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