This Marshall's has tons of maxi dresses for Easter. They really did all out. A huge range of nice stuff this April. The workers here are nice too. read more

One of my go to stores for all of my clothes, home accents including rugs, on the go snacks, jellies, jams, and all of my bed, bath and beauty products. Some will be the discontinued ones, like Kate Hudson's Juice Beauty hydrating cocktail serum. But I absolutely love coming across great finds I had no idea about and all at great prices! And yes you can bring your man to this one, cuz they not only have men's clothes and accessories, but they also have men's shoes here. It's hit or miss with the women's shoes, but I always have to walk through my size section just in case. I have come across some crazy low priced well known brands before, and it always feels like hitting the jackpot when that happens! read more

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I purchased joggers for men for my son's birthday. He let me know that he wears a 2xl instead of xl. The tag was still attached and I had my receipt as I had purchased this the day before. The manager said she couldn't return them because they had dog hair on them. I asked her to show me where because I dont own a dog. She pointed out the most ridiculous tiny little speck. I said seriously? I took off the speck and she proceeded to look for another. Mind you the joggers were black and prone to show little specks. She said that I was lucky that she even considered taking these back! What ? Are you kidding me? The pants were purchased the day before, still attached to the hanger and the price tag..and I had my receipt. She was extremely rude. I have never been treated so disrespectfully. read more

Don't usually shop here but came by last week because I heard they had Lego large heads (pumpkin and skeleton storage head buckets) on sale. Got 2 large Lego heads for only $25 plus taxes. Great buy for the kids at home! The line was super long. read more

This is the worst Marshall's store I've ever shopped. The treatment of customers by the associates and management here is completely atrocious. I am appalled at how I was treated and spoken to by the management of this store. The first issue I had was when I was next in line at the checkout. The manager was helping at the checkouts due to the long line. She hit the button that says next and what number checkout to go to - the number at the checkout lit up and was blinking, so I went to the checkout. I was met by the manager shaking her head and arms at me saying in a rude, nasty tone of voice, "WE WILL CALL YOU WHEN WE ARE READY!" She proceeded to take another customer and made me return to the line. It sounded like she was scolding me as if I were a school aged child who cut the line! Unreal! The associates at the checkout area are non-stop talking about customers right in front of the customers in line and during the checkout process; they are speaking mostly in Spanish when they assume you don't know what they are saying - I can understand more than you think I do and I know you are talking about me and others in line and you are not saying very nice things. I made a purchase (over $150 total) of 8 items at this store. When I got home and took my items out of the Marshall's bag, I found only 6 items. I immediately called the store about this and I was placed on hold for 23 minutes, then hung up on. I called again, was placed on hold for about 20 minutes. Then, another person picked up the call and had no idea why I was calling. I explained the issue again and was placed on another hold that ended in another hang up. I contacted the Marshall's customer service through their corporate website. The corporate line sent my call through directly to the store where I ended up speaking with the manager who was extremely rude over the phone and blamed the problem on me! She verified that the missing items from my purchase were at the register and told me that they were in a small bag. When I completed the transaction, the cashier only handed me one large bag! I was never given a small bag! How is this the customers fault? She then said she could send me the missing items and in the same sentence she said they could not ship the items to me! She was contradictory and extremely rude over the phone and repeatedly blamed me for the checker not giving me all of my purchased items. She refused to refund me and told me the only thing I could do was to drive back to the store and pick up the items. She also said the only way I could be refunded was if I drove back to the store. I explained to her that I live over 30 minutes away from this location and I would not be driving all the way back there for a refund of $2.00! I would burn more money in gas driving there! She refused to help me. After this phone call, I called the corporate customer service line again and was issued a refund for the items that conveniently never made it into my bag. All this fussing and arguing with the management was over a whopping $2.00!!!!!!! The corporate customer service line issued me a refund over the phone, which was something the manager lady said could not be done. I have NEVER been treated so horribly as a paying customer in any store! This should never happen to a customer at any business! read more

Marshalls - Two green alien figurines with large black eyes are positioned on a store shelf. One alien is sitting with a bow on its head, wearing a purple dress, and making a peace sign with its hand. The other alien is standing, smiling, and making a peace sign with its fingers. The background includes other decorative items, such as smiling face containers and pumpkins. The setting appears to be inside a retail store, with ceiling tiles and fluorescent lighting visible overhead. - Department Stores Near Me - Costa Mesa, California

I am a loyal customer of Marshalls for the past 25 years. I had the worst experience at this store. I felt that I was treated like criminal when I tried to return items with receipt. The lady from customer service named Gabbi was examining each item like customs officer and was asking me why do I want to return it. I have the right to return things within 30 days! I understand that they will look for any reason trying not to return the items. I had pants with tags attached and receipt and she said I have to return it to the same store I bought it at. Why do I have to go to that store if I don't live there anymore? I also had a brand new phone cover in the box which I was returning because it didn't fit my phone and she said it was used. It hasn't been used and I just tried it on. It was very unpleasant experience and I don't think I want to shop at this store ever again! read more

I was discriminated by a cashier name Shereen. The supervisor brushed off the embarrassment and humiliation. Instead of taking my concerns as an issue she told me not to feel that way. The supervisor did not care about my hurt. I left the store in tears. read more

Many things are available and was able to get tumblers. Only cons of coming here is a long wait in the line. But I enjoyed my shopping read more

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An employee told me a used item could be returned, but the manager, Muhammad Talukder, suddenly decides it "can't" because it's used. He talks over you while you're explaining the situation, acts like a problem doesn't exist just because it's not happening that second, and handles issues like he's trying to rush you out the door. The customer service was sloppy, dismissive, and nowhere near what a store manager should deliver. read more

I never leave much reviews but thought to tell my impressive experience at this Marshalls location because it's well deserved. The cashier was super nice and the manager was super helpful on a return, unlike other locations, like the irvine location, yuck. But this location welcomed me and I would travel further just to shop at this location. They also carry lots of selections compared to other locations. Thank you for a great shopping experience. read more

I just love going to this Marshall's. I always seem to find something that I either need or want or don't need or want but get it anyways! Haha! There's just so much to get here, you can get anything from clothes, beauty supplies, cooking, gifts, baby stuff, electronics, car essentials, bathroom and kitchen essentials, pet stuff, the list goes on. I come here mostly for the holiday clothing, I always find cute holiday outfits that you can't find at the mall and they always have the cutest and most unique Christmas clothes for guys and I always get them for my bf. There are also good options for kitchen essentials and at such an affordable price. I've gotten things for storage and to make everything more neat and organized for my fridge and it really makes a difference. They also have good snacks that you can't find anywhere else at a grocery store. I found dark chocolate gummy bears. They also have so many candles, it's crazy but everything looks so cute and festive. Even their gift section is unbelievable, you're gonna want to get things for yourself for sure. I feel like I come here every other week and seem to find something I just can't live without!!! read more

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Great pricing on shoes. Wonderful service; Staff are always helpful. I found a pair of shoes I liked but there was no price tag. Staff members quickly looked it up for me so I could check out in a timely manner. Can't wait to come back. read more

Marshalls - Department Stores Near Me - Costa Mesa, California

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The service at the Marshall's at south coast plaza in Costa Mesa was horrible I walked in to do a return and the line to purchase was to the end of the store with only 3 cashiers open so I asked the 2 employees standing around talking about their kids and husbands if one of them could help me do the return easy right NOT one of the ladies looked like a manager she said I had to stand in line just to return continued to roll her eyes another employee was putting hanger together as if it couldn't wait they could have all got on the registers till the line got shortened ughhh read more

I went on last Monday , I bought 12 items, but the lady working on #6 , she only gave to me 10 items, only , by the time I got home , I did checking and called right away , I did talking to manager ( his name Christ ) he said he will check his staff and call back , I'm waiting two days , he did not call . BAD SERVICE read more

Cashier (young lady with blonde highlights register 2) was more interested in having a conversation with her coworker (about another coworker returning from a leave of absence-yes I had to hear the whole story) rather than finish the transaction with me. She also did not hand me my purchase since I had the audacity to interrupt her conversation. Very unprofessional, The young lady working the fitting room was very helpfu.. read more

An interesting stop when you wander for some cool products. You might go in for a pair of socks and go out with a cart full of stuffs. That is why Marshalls is known for its "treasure hunter" shopping experience. Store is located in a convenient area, close to South Coast plaza. The store is organized well with fast and many cashiers to help with the traffic. read more

Marshalls - Front | IG: happyfoodieoc - Department Stores Near Me - Costa Mesa, California

They have an OK selection, I come here quite often. I usually prefer to go to TJ Maxx which is next door to the place. The prices are ok, but the lines are super long at times. Don't even try comine here on a weekend or near a holidy. The service isn't all that great, not sure if I would recommend this location. There's better stores. read more

Always can find cute dresses and skirts at this location. But mainly wanted to leave this review for the manager from 7/23/24- he handled a very difficult customer who was yelling at the cash register with grace and respect but also with authority that was very admirable. I made eye contact with a few other people in line and we all were silently gesturing our respect for him. read more

I came in to make a return and ALWAYS I have my receipts emailed to me just in case I lose the physical receipt. This time my email couldn't find the receipt email so I asked if they could just scan my card and see if they can find the purchase history on my card. The stupid cashier lady insisted that they cannot do that because it doesn't work that way. I said I did this at a different store and they did it just fine. So this lady doesn't know what she's talking about. This place doesn't have good customer service thank you and goodbye. Never gonna come back. read more

I've never experienced an issue at this Marshalls location. I was upset and felt discriminated in a way by the way a cashier in the name of Letty, Betty or Nelly. (Tried to find her name in the receipts, but I guess they no longer state them). To begin with, her character had a heavy vibe, not to mention her facial expressions. No smile, or hello like other cashiers next to her greeted all customers. What really boiled my blood and pissed me off was the fact that all the sh!t my family and I were purchasing was carefully examined by her. As if we were stealing. Making it seemed like we fuxking created the price tags for all our items. She literally looked at every item we had, examined our stuff, the proceeded to check the price. Including our CLEARANCE ITEMS. It made us uncomfortable and honestly we felt like we were being treated as f*#king thieves. When clearly there's camareras and enough staff out there to prevent a price tags change, if that was what she was looking for. When we paid in cash, $20s were given to her and she has the audacity to authenticate every bill we handed. When (correct me if I'm wrong, but it's normally done with $100 bills). I'm pretty sure management stays behind the cashiers in case of such discrepancies, but they don't care of customer service as long as their store meet their quota. Because when I asked if something was wrong after she was examining a pair of jeans I had under clearance for $22 she said I'm just checking in a bitchy tone. When nobody does what she did by default. No managers or higher staff seemed to care after I asked her since they were too busy talking and laughing. My grandmother had cashier number 7, the associate greeted her, and did NOT had her sh!t inspected. Which by the way also had clearance items. Her cashier did not authenticate her bills. I understand that the store is "busy" especially in this time of the year and being careful. Management should walk around more, and be aware of how their associates treat customers differently. She should be thankful for customers, our money provides her paychecks. I'm not the type of person that complains or disrespects store associates, but if she isn't going to make ANY customer welcome then WTF is she working there? Either fix your attitude or improve your resume to avert working in retail stores if associates can't keep Marshall's goal expectations ‍ read more

I would give this Marshalls 0 stars if I could (and I love Marshalls and TJ Maxx). I bought a dish rack from this Marshalls and it started rusting after literally 5 days of using it. I have 3 young children under the age of 5 so it took me a few weeks to bring it back in and by the time I brought it back in to return, it had been 32 days. Pauline D (the manager that morning) was unwilling to listen to me and instead kept accusing me of causing the rust (huh?). She told me I needed to clean the dish rack daily so that it wouldn't rust (does anyone do this? if yes, what's the point of a dish rack...just use the dish washer). When I mentioned that it was a defective product, she said it wasn't her problem and that Marshalls could do nothing about it. My sister was with me and was astonished at Pauline D.'s combative nature and the lack of customer service. She refused to exchange the product for us or help us. It was one of the worst customer service experiences I've ever had and I won't be returning to this store ever again. read more

The fact the employees feel the need to argue back after already accepting to pay full price for clearly a faulty item is baffling... being active employee in costumer service myself I know better then to argue and make a scene with the costumer regardless of the fact that they might be wrong... doesn't mean that there isn't a set of decorum that should be followed. read more

Do not come to this store , I had already purchased my items & paid for . As the cashier was bagging she calls the manager. I had bought stuff on clearance and she returns my purchase back to payment option. They do not respect sale items. Worst customer service ever. Do not waste your time shopping at this Marshall's . read more

When I was a kid, the word "Marshalls" used to strike fear in my heart. It meant back to school shopping, which I despised. To be honest, I'm still not a big fan of shopping for clothes. Maybe that's why I like Marshalls. If you are looking for a particular item of clothing, come here first. Case in point: I was looking for a skinny tie (remember those?) for a special occasion. I hit the thrift stores and the other discount clothing stores but my search ended here when I found what I was looking for. Attention men: this Marshalls has a good casual footwear selection. The last time I was looking for sneakers here I had my choice of many designer labels. Now, I just happen to live close to Marshalls' competition. You know how many types of men's sneakers they carry? Zero. They don't have a men's shoe department. Chances are, you'll find something you'll like at Marshalls. Don't forget to check out the Clearance section. I even like the location of this Marshalls. When you're finished shopping you can walk over to Karl Strauss for a pint. Think of it as your reward for having saved some money! If you really hate shopping, go to Karl Strauss first. read more

I really enjoyed shopping at the store today , very clean location and staff are friendly and helpful . I'm looking forward to returning to do more shopping, I also want to thank manager Chris for all the help with shopping ! read more

The five stars is only for the stellar level of customer service from Abraham and Chris H. (Manager). Both employees were very kind, patient, and willing to go above and beyond in providing customer satisfaction. I was accidentally overcharged for an item and unfortunately experienced very rude attitude from a specific employee when requesting for a refund. She even had the audacity to laugh at me. She didn't even get a manager on shift when I asked about the manager. I cannot thank these two men for their attentiveness and apologetic nature. They are the reason why I continue to be a loyal customer at this store. read more

I literally went in and out for a few things. They allow only 129 people in at the time. They have a lady in a sanitation stand counting people. Right up front there were 2 sales associates speaking Spanish complaining about customers (el hombre me dijo que no estaba enferma y que se yo, que se cuanto. La verdad que no me acuerdo bien lo que decía la señora, pero ese tipo de conversaciones no se tiene enfrente de otros clientes, es de mala educación). Also, same girl was lingering by the cash register without social distancing from customers cause she was waiting for her ride. Too many employees were having social hour on the sales floor around customers (in Spanish, I don't need to hear that someone working there was at a party). Conversations that are for the brake room or when the store is close and they are preparing for the next day. Management needs to step it up. Too much play time. read more

Marshalls - Department Stores Near Me - Costa Mesa, California

Do not shop at this Marshall's! They accept racism at their store! Some lady was harassing me and my friend since the parking lot, at the store she was standing infront of my shopping cart not letting me pass. I told my friend omg what is wrong with her, the lady started yelling at us and told us to go get papers and go back to our country, I then didn't tell her anything which mind you that comment was uncalled for because I was born here lol anyways I went to tell the manager which his name is MOHAMID about the situation he said since he didn't hear it that he couldn't do anything about it he told the lady and us to continue shopping, mind you we told him the witness who heard and he disregarded us since the lady is white and we are Mexican American. Worst service ever , felt very uncomfortable so we left and won't ever be shopping here! read more

I love this Marshall's location! I always find what I'm looking for. This location has a variety of selections. Service was fast, even though it was kind of busy. Worth the money! This is my go-to Marshall's location! read more

Found a few things here that I have not seen at TJ's in Costa Mesa. They did have a decent selection of workout gear and that's what I needed. So I guess I would try again here ... we shall see read more

You know why I love this particular location? The brands. You'll find brands like Calvin Klein, Valenti-no, no you won't find Valentino but you will find a wide variety of quality clothes for men at a pretty reasonable price. And compared to other Marshall's, this ones men's section is pretty massive! read more

Marshalls - Sport coats - Department Stores Near Me - Costa Mesa, California

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This Marshalls is nice and organized. The workers take pride in the store and I love that they have a big beauty section right in the front of the store. I would think they have better selection since they're right by South Coast Plaza but it's about the same as the other Marshalls, just better organized. I did find a couple purses that I know I haven't seen at other Marshalls, but other than that it's about the same. read more

Marshall's??? I can't stand any Marshall's I have ever been in..until this one. I had a long and stressful day and the little one and I came in here thinking it was Loehmann's next door. Usually, I associate Marshall's with poor selection, no style, disorganized and even dirty. NOT THIS ONE! Shoe Isle First-4 Stars 1. Michael Kohrs? Wo, cute brown boots for the little one-$25 bucks from 98. 2. Dress Shoes for School (random brand but nice)-$12 bucks 3. Diesel Brand Shoes for me.. $145 original but on clearance wall for $29.99. 4. Heart suit case for the little one which is identical to the $99 suit cases at all the other stores-$49 5. Tons of baking supplies-cupcake stands, cookie press/cutters, pans, etc.. The only thing I did not like were the selection of clothes for the little one or for myself. Great place for shoes and for early Christmas shoppers to pick up some deals. read more

Marshalls - Department Stores Near Me - Costa Mesa, California

I asked my wife to buy me some brief underwear ,she got boxers on accident.I returned them two days later and was told they were no longer in the system? They still had the intact marshals tag on them (unopened and sealed) and yet they refused to allow me to exchange them for briefs. I will no longer buy from marshals ever again. For 12 bucks they lost a customer forever! read more

Maria the office manager has no customer service skills. How is she a manager?! I was asking for a price and she didnt even let me explain what I was asking for she just listened to her non-friendly staff who were gossiping the whole time they were behind the registers and didnt even let me explain. read more

Terrible customer service, rude, inconsiderate and unprofessional. Manager has no customer service skills whatsoever. Never coming back to this store ever again. read more

Because it's the closest one to my house I am forced to choose this Marshalls. I've had multiple problems with them that only being rude but downright pushy. Never helpful, thankful, welcoming or friendly. Literally the worst marshals I've ever been in in my life and I shop at Marshall's all the time. read more

Disgusting customer bathrooms. NOT ok to never scrub the toilets and to expect customers or your employees to use such filthy toilets. Look closely at how disgusting this public restroom is. read more

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Terrible service yesterday my register was nice but there was a mean lady that was interrupting everything she was doing I didn't get to see her name tag but she was around her 50's and Hispanic was also yelling the whole time and had a really bad attitude you have to get rid of people like this that treat coworkers bad and customers from what I understood this lady wasn't even the manager she was just being quidnunc looking at what my cash resister was doing and questioning everything and criticizing read more

I hope that if Yelp has zero stars I'll give Marshall Southcoast zero stars because a woman who is a store manager at this store is so rude and ridiculous. I have a receipt, I'm not open the perfume bottle yet. She didn't let me return my stuff? What is wrong with her? Her voice at that time was so rude. I never saw any store manager like that. read more