I stopped by with my friends because we saw the huge going out of business sale signs with the 30-60% off the entire store. We peeked in the store but didn't see anything pretty or nice quality that was worth trying on or purchasing. The prices weren't particularly cheap, even with the discount. I noticed the quality was not in alignment with the price tags. I don't mind paying more for dresses as long as the material is nice. It was a miss for us. We walked out empty-handed and disappointed. read more

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I have always loved Francesca's and their sister stores, like the Daisy Shoppe. Francesca's somewhat appeals to a younger market, but there is something to find for everyone. Whoever their buyer and merchandiser are, they do a fantastic job. The store is always well organized by style/color/theme. They are also always having some kind of sale or clearance too. The price points are pretty average for a boutique, and since they have plenty of sales, I think most items are marked pretty reasonably priced. When I walked in today, the staff greeted me right away and asked if I was looking for anything specific. When I told her I was just browsing, she told me to let her know if I needed help and seemed really genuine. I always find the cutesiest dresses and tops at this store. They also carry great jewelry, accessories and gifts! read more

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I love Francesca's because they have such cute clothing and jewelry. It has a boutique feel for a non-boutique store. read more

Fun styles. Lots of great colors of tops, dresses, pants and sweaters. So many accessories and jewelry deals. Even specialty wedding items. Great prices and daily deals. read more

I ran in to this amazing store, looking to see if they had shoes that were comfortable and professional for my girlfriend who was outside waiting due to her hurt feet. After meeting Lulu, I realized how friendly and amazing the people of this store were. They were willing to bring my girlfriend shoes and shirts while she waited in the dressing room. I was so stunned with both her and Samie's hospitality, that I felt like I needed to write this review. I so rarely use yelp, but if I could give more than 5 stars, I would. We received nothing but the best service from these phenomenal employees. Samie and Lulu, I thank you so much, you helped saved my girlfriend and her ability to go to work the next day. read more

Fun shopping! Such a great boutique type store to browse around and find all sorts of hidden treasures and gems. Very kitschy, trendy and unique! Everything from cute "going out" clothing to casual "hanging out" attire all the way down to little nonsense knick knacks and novelty gifts. Lots of really fun jewelry to pair with outfits too. You really can't go wrong when shopping here! You'll find something that you can't resist, whether it is for yourself or a special gift for someone. read more

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Reviews should not only be when you've had a bad experience but also when you've had a great one! In this case my great experience at Francesca's was brought to me by the lovely young lady working the store all by herself, and if I might add a very busy store that particular day, Regina... these five stars are for you!! From the moment my daughter and I walked inside, Regina greeted us with not only a lovely smile (I can tell it was lovely even under her mask) but with a very welcoming personality. She helped us with getting us into a dressing room and made us feel important even as she was dealing with other customers all by herself. I can hear her from inside the dressing room greeting and helping everyone out as if they were the only ones in the store. In the sad times we're living in, where people don't smile or fake smile at you because they have to cus it's their job, I gotta say that finding someone so genuine like Regina was a fresh of breath air! Thank you Regina for making my daughter and I feel very special that afternoon at Francescas. read more

Had to make a yelp account because DAISY is AMAZING!! I went in today very frantic and shopping for a wedding last minute! Daisy welcomed me in quickly helped! I was open to anything and everything! She asked for my side and quickly like a god fairy started pulling dresses and started a fitting room for me with so many options! I tried on the dresses and I loved all of them! I chose 2 dresses, pair of heels, necklace, and a pair of earrings she picked out for me! She was also very great at entertaining my 9 month baby and was even willing to look after her as I tried on the dresses! Thank you so much Daisy! YOUR AMAZING!! Lindsey says Hi! I recommend everyone to stop by and say hi to Daisy! She won't disappoint you!! She's a lifesaver and a gift of god!! -Amy read more

Danielle was SO helpful! She is seriously God's gift to retail! I was looking for a dress for my family Christmas pictures at the beach and she helped me style the perfect outfit! She offered to get me multiple different styles and sizes to try on! I was so thankful for her help. She provided such great customer service and that is hard to find these days! Thanks Danielle :) read more

Francesca's - Dress - Women's Clothing Near Me - Irvine, California

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Almost every time I come in this store, I buy something. I'm a late 20s professional and find that a lot of their clothing is of a cute variety but still good for work. This particular time, I came in for their dress promotion. My arm is injured right now so I can't easily zip myself on my own. The staff were very kind and helped me put on each thing and showed me how it's meant to be worn. The ladies working here are always welcoming and paying good attention to detail. This location has my business! read more

I love the boutique Francesca's. It's a cute little shop filled with everything a girl likes. It has clothes, stationery, beauty products, home decor, and accessories. You need to come in to the store with some money because there's too many cute things to buy. I was walking around the Irvine Spectrum and had to stop by when I saw there was a Francesca's. The store is tiny but it had everything organized and well kept. The staff was super friendly to greet you when you come inside. They answered questions and let you know what items are on sale. You can get anything here to treat yourself or give away to your family and friends. There's a small clearance section in the back next to the cash register counter. You can find items on sale from clothing, home decor, and beauty products. They have a reward system that you can sign up for and get points to get coupons and alerted when things are on sale. Overall, it's a cute little store with knick knacks and clothes. You can also order items online because each store has different items. It's in the Irvine Spectrum so there's parking available for free. read more

Francesca's - The entrance to Francesca's store. - Women's Clothing Near Me - Irvine, California

My sister, cousin, and I went here to look for nice dresses and we ran into your lovely shift lead Rachel! She was adorable and her work ethic was on point! She was closing the whole store by herself on a Wednesday night but was so helpful and considerate of our needs! Truly an amazing worker! read more

These stars are 30% bc of how much I love everything at Francesca's and 70% due to a sales associate named Adriana. So today I'm running around getting things together for my friends wedding shower tomorrow. I'm looking for specific things to finish piecing everything together. I hit a few stores at the Irvine Spectrum and decided last effort to try Francesca's. I only found out they had exactly what I needed because of Adriana. Everything I wanted and needed was addressed and in my hands within five minutes. She was kind, information, attentive, and knew her products. Bam, in and out in 7 minutes, thanks to her. read more

I came in on 10/28/22 and was assisted by the sweetest girl Lulu. I walked in and she was super welcoming. I saw these beautiful hats as I was heading out of the center that drew me in. She told me about the sale going on and I ended up buying a couple of Christmas gifts for sisters in law. She helped me pick out sizes and when there wasn't any in the size I needed, she helped me find alternative selections that would still work for the girls fashion styles. She did let me know before check out that there was a 14 return window for store credit. I will definitely be coming back to shop again. Thanks Lulu read more

Loulou and Lauren were so helpful. I found an outfit at the Irvine location that I really loved but they didn't have my size. Both of them went above and beyond to contact another store to find my size. When that store didn't pick up, they called the next day and then called me back in such a timely manner. Because of them I found one of my favorite outfits. This stores location always has really great sales and quality clothes. Highly recommend! Thank you so much Lauren and Loulou for your help! read more

Cute little store with an array of cute clothes. Quality clothes at a reasonable price. Everything is neatly organized and everyone was very helpful. read more

Francesca's - Women's Clothing Near Me - Irvine, California

I have shopped there so many times! They are so wonderful! I've had the best customer service and I recommend this boutique to anyone! The girls that work there are so sweet and they made me feel so confident in everything I tried on! If you're looking for a cute boutique to shop at I recommend Francesca's! read more

I went to exchange an item that I brought from the sale buy 1 get 1 50%. Since they didnt have that sale anymore I ended up having to buy full price for the item that I wanted to exchange. I am updating the review because I went back a week afterwards and the manager was really nice and took care of it and gave me a refund. Thank you. read more

So I purchased three necklaces and two pairs of earrings while shopping with a friend. When trying to check out, lady behind cash register clearly arguing with someone on her personal cell phone. We tried asking questions while she was on phone to which she states "Ive gotta go, Im at work!" OK... When I get home I realized I was not charged properly for the items, (there was a sign stating buy one , get one at 50% off) . Nope, full price all items, so i decided to return jewelry I didn't love. Today, one month later, I return to Irvine Spectrum to have lunch so I decide to return items with tags on, and receipt. Cashier tells me, bummer but over 14 days so NO RETURN..... I speak with manager (turns out she was person who checked me out, arguing on personal cell and not noticing she did not give me proper discount) She finally agrees to refund only because I loudly complained about my situation. Bottom line: BUYER BEWARE. IF YOU SHOP HERE, KNOW THEY DO NOT ACCEPT RETURNS. BAD BUSINESS. read more

I love Francesca's. And I LOVE this location! This is by far the best Francesca's location IMO. It's the largest one I've been to and therefore has the biggest selection on items. Jewelry selection is great, general clothing is great, and they have a pretty decent sized sales/clearance rack in the back. Every time I enter I am always greeted by the sales associates and if they aren't busy, they normally ask if they can get a fitting room started for me! read more

Francesca's - Women's Clothing Near Me - Irvine, California

I was in a last minute rush for an outfit and Danielle was absolutely amazing in assisting in sizing, color, and style. 10/10 recommend shopping here for great customer service and a warm welcoming environment! read more

A Cute Boutique, chocked full of all type of gift items and kitsche! Jewelry, clothing, accessories, home accessories, cards, and I think a great stocking stuffer place for that greatest time of year, Christmas! read more

I love this place! They always take awesome care of me. When I walk in I'm greeted with a smile, they have really cute clothes as well. I'm obsessed! read more

I visit Francesca's frequently and am always amazed at their unbelievable sales, stunning clothing, and incredible customer service. There are so many cute clothes and good deals, and the people there are so nice. One of the employees, named Daisy, is particularly helpful. Last time I visited Francesca's, I left my friend's favorite sweater. Seeing that this was not a Francesca's sweater, Daisy immediately set it aside. When I called asking if I could come back and pick it up the next day, Daisy already had it set aside for me. What an amazing store, with great deals and even better people! read more

I've been to both this location and the Mainplace Mall location. This particular location is quite a bit bigger and has more stock in different items. Their clothing is a little on the expensive side for what it is but I really like this store for their massive gift (kitschy) selection and jewelry. I've gotten 2 pairs of earrings from here, but that's because I had already gotten an additional 2 pairs the week before at the sister location! They have both dainty and statement items that I feel contains something for everyone! read more

ACCUSATORY. My very first experience at Francesca's was amazing. I even bought two dresses for some weddings I'm going to be attending. They have cute clothes that are lacy and light. The girl named Malaya was super helpful, and actually saved this review from being a complete dud. However, I was going back and forth about returning one dress. So I would tried it on like 3 times in my closet to see if it looked cute. I made my decision to return it. I looked on the return policy and it read "we want you to be delighted with every purchase. If you are not satisfied, we will be happy to issue a refund or exchange as detailed in this policy." So I'm like "okay sweet, they care about their customers." I go in to return my dress: the lady: "anything wrong," Me: "no, I tried it on multiple times and I just didn't like how it looked on me anymore." lady: "you've worn it out?" Me: "oh no, I mean I worn it in my closet trying it on with my different shoes." RUDE lady then has to the audacity to say "you sure? Looks like it's been worn." NO WAY?! Made me furious on the inside; but I didn't want to argue, just wanted my money back with no fuss. She kept continuing to check it in front of me. Felt so embarrassed, and makes me not want to go back. I know you're trying to protect your stores from real shop lifters, but SUPER rude. Not cool lady. You guys can interpret this however you want. What's for sure is that I did not like her attitude. Turns out she's the store manager who's name is Adriana. If you're reading this Adriana, you hurt my feelings. read more

Vanessa, worked at the location in mission Viejo once, and she was so kind and genuine, that it made my whole shopping experience amazing. She went above and beyond with everything. She deserves a promotion 1 (: My last experience at the MV location was not as great, because of that I now go to the Irvine Spectrum to receive that same excellent customer service and shopping experience. Thanks Vanessa!! read more

Danielle thank you! Amazing service, so helpful as we looked at dresses for my daughter, Danielle's suggestions were great and accessories too! This is now my favorite store! We will be back soon! read more

This store is so cute and the deals are great. We bought my daughter a couple great dresses and extras but what really made this cute store the very best for us was the amazing help we got from Danielle. She is so completely sweet and her help and sense of style and ideas were so welcome to us...and just her genuine friendliness and helpfulness were above and beyond. Great store and a great experience! Thanks again, Danielle!!!! read more

I have a newfound love for this store! They have such cute clothes and amazing staff. Vanessa was so helpful and nice. Will definitely be coming back in the future! read more

Why Francesca's? It's a BOUTIQUE, SILKY and TRENDY! STYLE: Casual to nightlife clothing. I love the crazy and non-conformist style at this store. QUALITY: Good comparable to Zara. PRICE: Reasonable. P.S. I've been into good boutique stores lately and this is definitely my favorite one. :) I love their earring selection and sometimes you'll find a rare piece of clothing =D read more

I came in looking for a full outfit head to toe and didn't know where to start!! I was so kindly greeted by the loveliest girl, I think her name was Brianna. She helped me the entire way through. She helped me find multiple options and jewelry and really made me feel so comfortable and confident! This was probably the most incredible shopping experience I have ever had. Consider me a now very loyal customer to Francescas in Irvine! read more

We walked into Francesca's at the South Hill Mall and were greeted with a smile and a friendly hello. SJ found out my daughter was looking for shirts for senior pictures and she instantly asked my daughter what her vision was and started finding things she might like. Service like this is a rarity these days and SJ (Sarah) truly delivered the complete shopping experience. read more

This place saved my day! Mackenzie is the best! I was searching all day for an outfit for my bachelorette party next weekend and everything I put on was terrible. I went into Francesca's and Mackenzie started helping me. She picked one dress and I picked two. I tried on her pick first and it was PERFECT! Then I tried and the two I picked and they were perfect too. They also have really good deals. I walked away with 2 dresses a purse and shoes for $148. I normally shop at Nordstrom so to me that was a BIG savings. Everyone there was so helpful. Especially Mackenzie! read more

I stopped in Francesca's today & was very pleasantly surprised. It was small but very organized & tidy. Such cute, affordable clothes! Lots of accessories as well. The girl that helped me was a a doll. Can't wait to go back & grab more goodies. read more

So disappointing, I found this place online and thought, I'd love to order something but had a question.....So I emailed (through their email system). I waited, No response, so I emailed again. Still no response. I guess this company just doesn't want to make money. What a disappointment! read more

Just walked in on a Sunday at 1:15. We stopped to look at a table of jewelry right by the front door. The one employee behind the counter greeted me by saying, "Ummm, we're actually not open yet." I asked what time they did open, as it is not posted on the window and EVERY other store has been open since noon... She said, "Well I'm counting out my drawer and then I will open." From her tone and attitude, I guess we were not even allowed to look while she counted. Last time in there. read more

I never would've known about this hidden gem, if someone hadn't recommend I check out their jewelry for my wedding. Although I didn't think the jewelry style was wedding-esque, I liked the flowy materials in there and they also had cute random knick-knacks. Prices are reasonable for the quality! read more

I usually go to the one in Santa Ana since it's closer to my house but Irvine had the size and color dress I was looking for. I walked in and Andrea greeted me promptly for a busy Friday night. I told her my name and she pulled out my two dresses on hold from the back. Although she gave me unsolicited advice about how I looked in them, she was actually right. She made similar style suggestions and wasn't pushy with accessories or add ons. I found her very genuine and not fake! Great experience. read more

TERRIBLE CUSTOMER SERVICE!!!!!! If you order online, they will send you a package with missing items and not even apologize for it!