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    Pacific Collision Center

    4.4 (20 reviews)
    Closed 8:00 am - 5:00 pm
    Updated over 3 months ago

    Get pricing

    Response time

    30 minutes

    Response rate

    100%

    Services - Pacific Collision Center

    Bumper repair

    Collision repair

    Auto customization

    25 More Services

    Dent removal

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

    Auto maintenance

    Oil changes

    Auto wheel alignment

    Auto mirror repair

    Paint and scratches

    Vehicle painting

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto wheel and tire repair

    Auto windows and mirrors repair

    Routine automotive maintenance

    Rear-end damage

    Tire balancing

    Tire installation

    Wheel alignment

    Pacific Collision Center Photos

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    Recommended Reviews - Pacific Collision Center

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    Reviews With Photos

    The damage that needed repair
    Joshua G.

    Just wanted to give a quick 5 star on the quality of work here and the extremely fast turn around time at this place. I dropped my car off on a Monday morning and my car was done literally one week later. Although all I needed was a new lip and bumper respray other places I've been too have either done horrible paint match work or took almost a month to complete. The paint match on my car was excellent and they detailed inside and out of my car before pick up. I am very happy with my service from here and god forbid my M4 needs any more body repair I'm most definitely coming back here for it. Shout out to Sam for taking care of my M4 Comp !

    Picking up and inspecting my beauty in the sun
    Cole S.

    I had THE best experience getting an abrasion on the hood of my BMW M4 fixed. I was heartbroken when I, myself, caused such damage on my black beauty, so I immediately started searching for a bodyshop to go to. Recently having a poor experience locally, I researched and found out that there are only a handful of BMW North America sponsored shops in my immediate area and they hold a seal of legitimacy and plaque from BMW themselves to certify that they are a brach of the actual brand (so legit- if you know BMW, this shop is like Port/VPC level) "collision repair facilities". The nearest to me is at Pacific BMW. Be careful when looking on BMWUSA.com as many shops will show up as "independent certified center", and shops such as Pacific will show up as their own name only. BMW enthusiasts: you want to come here. You can practically eat off of the floor of their facility and it looks like you're at an official BMW factory or something. I inquired about the repair late at night and I had a response in my inbox early the very next morning from the friendly, SO knowledgable, detail-oriented, and efficient Collision Center Manager, Andrew Batenhorst. He immediately was sympathetic to the situation I was in and offered me an appointment quickly! I knew I would feel better as soon as it was there. He always responded as soon as possible to any email or questions I had along the way. He is a stand up gentleman, and his customer service manner is fantastic and inspiring. Leadership's attitude reflects the rest of the staff, and I can tell you that everyone else I had interacted with had also been extremely professional, kind, and accommodating. I was running late to my appointment so the super awesome Jayson checked me and my M4 in. He was super friendly, listened to everything that I was concerned about, even the small details, and documented the work that needed to be done. I left feeling like I was in good hands, and I was. The repair was out of pocket due to it being my own fault (yeah, I dropped a lightbulb on the hood of my baby). :( Anyway, Andrew got me the estimate super quickly and once I gave approval, work started, and I got timely updates every couple of days via text. I read on my estimate that Andrew estimated that my car would be done on 2/9, and look, here we are on 2/9 and she is sitting in my garage looking perfect. What a reliable and awesome dude! Another great upside to using a BMW bodyshop such as Pacific BMW Collision Center is that you get a certificate of authenticity of the repair that confirms it was done under strict BMW guidelines and warrantied as such. How amazing is that? Directly from the manufacturer. Very, very comforting, and their warranty is also great when you read into it. Shout out to the body technician that worked on my vehicle. I find the paintwork to be literally better than factory level. It looks gorgeous and you can't tell that there was ever an abrasion there. The color match is absolutely perfect and since it is a metallic black, it is definitely not easy. I was very specific about certain things and I can tell you that everything was followed to a T. I'm so satisfied with it. I honestly have never seen better work on a vehicle, especially one with lines as intricate as the G82 M4. I also know for a fact that Andrew B was involved in the QC work of my car as well, you can tell that it was looked over with a fine tooth comb. Again, stunning work. The whole process in all in so transparent and easy, and of such high quality, there is no way I would not recommend them to ANYONE! This is going to be my go-to bodyshop from now on, extremely impressive experience and worthy of The Ultimate Driving Machine any day of the week!

    I took my car over here for a front bumper touch up since a car wash chipped my car with a tiny scratch. The car stay with them for a week, and when I went there I had to show them overlook job on the bumper which took almost an hour to buff it and removed dirty on the paint. Now, after a month i decided to wash my car, I am noticing the other side of the bumper that was fine with no issue has a sanding unless a clear coat. How can BmW allow this type of negligence in their service? I am disappointed with this dealership. They never do the job properly.

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    3 months ago

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    Andrew B.

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    Andrew B.

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    Andrew B.

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    Andrew B.

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    3 years ago

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    Andrew B.

    Thank you Cole for the great feedback!

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    2 years ago

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    Andrew B.

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    Andrew B.

    Thank you for the praise!

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    6 years ago

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    5 years ago

    Couldn't be any happier with the finished product. You guys did a fantastic job!. Customer service was exceptional as well.

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    Ask the Community - Pacific Collision Center

    Review Highlights - Pacific Collision Center

    Andrew and his team do a spectacular job from beginning to end, truly running an A+ customer service oriented shop.

    Mentioned in 8 reviews

    Read more highlights

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    Hyperion Collision Center

    (308 reviews)

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    I thihk someone opened a car door into traffic as I heard a loud crashing sound on my right, looked…read moreover, and my passenger side window was smashed. I ordered a used replacement from eBay and after it arrived I looked for a body shop that could install it. After reading glowing reviews, I called Hyperion to ask if hey could schedule the installation, expecting to wait a few days. Instead the guy on the phone said to bring it in at 10:30 the next day. I didn't get there as a tweak in the door itself caused my overhead lights to stay on and drain my battery. I arranged for a friend to take me home, expecting to leave the car for at lrast the afternoon. But manager (I did not get hois name) said it would just be a half hour. He called over a ytechnician and 20 minutes later the car was ready! I had some body damage and the manager quoted me a price apologetically, noting that Lexus Parts are super expensive. I said well, it's a 15 year old car - probably isn't even worth the cost of the repairs. I started to walk away and stopped, turned and said, "Wait, I haven't paid you!" And he said, "no charge". I was dumbfounded and only hope I thanked him emough. Great work, fast, and even complimentary. I'm in awe. Go there!

    Ed was amazing!!! Fixed my trunk so fast within an hour and did me a favor. I'm always paranoid of…read moreauto shops scamming me because I'm a girl and he did not at all. Definitely going back!

    Prime Time Collision Center - Kia red

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    (648 reviews)

    Living in LA is definitely challenging when is comes to avoiding damage to your vehicle…read more Fortunately Prime time collision has been there to help make the process that much easier. I've had my Rogue damaged twice in fender-benders, ( neither was my fault, which made it that much more frustrating) and the team at Prime Time collision had my car looking great again in no time. Couldn't recommend them more!

    I can't say enough good things about Mick and his team at Prime Time Auto body shop. After an…read moreunexpected wreck left me shaken and my car in bad shape, I was overwhelmed and unsure of what to do next. From the moment I walked in, Mick greeted me with genuine kindness, professionalism, and empathy that instantly put me at ease. He took the time to explain everything clearly--what needed to be done, how long it would take, and what to expect with the process. I never once felt like just another customer; Mick treated me like a real person going through a tough time, and that meant the world. The work they did on my car was absolutely top-notch. When I picked it up, it looked better than it did before the accident. Every detail was taken care of with incredible precision and care. You can tell they take pride in their craft. I'm so grateful I found this shop, and even more grateful for Mick's honesty, compassion, and dedication. If you're ever in need of auto body work--whether it's a minor fix or a major repair--this is the place to go. You won't find better people or better service anywhere.

    Crash Champions Collision Repair Atwater Village

    Crash Champions Collision Repair Atwater Village

    (16 reviews)

    Glassell Park

    I would strongly advise against using this collision center…read more I brought my vehicle here twice in July for two separate repair incidents, and both times the work was incomplete and poorly finished. There were unresolved issues left unaddressed, visible overspray, and now--at the very first visit to another shop after getting my car back--it was discovered that multiple parts were never reinstalled at all. This is not a minor oversight. Missing components were only revealed because another professional inspected the vehicle, which raises serious concerns about the quality control and safety of the repairs performed here. They are pleasant and accommodating at first, but unfortunately that does not translate into competent or thorough workmanship. Each visit resulted in additional problems that should never have left the shop unresolved. Under no circumstances should you trust this facility with your vehicle. I am leaving this review publicly until they make this right, and I will be pursuing the matter through small claims court if necessary. If you value proper repairs, attention to detail, and accountability, take your business elsewhere.

    Just an update after my second review…read more Crash Champions did not reach out to me. I already resolved the issue (on my own) as far as the other customer service and workmanship issues, I'm leaving that in the past. We all make decisions and ultimately we are held accountable (or not) for them.

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    When I say the BEST, I mean the BEST. Amazing service, quality, care, and results…read more Took my car in for repair and repaint. They broke everything down for me, sent me updates along the way, and the quality of their work speaks for itself. Thank you for everything!

    I've brought everything here over the years. First off my Challenger, Jeep, Prius, Ranger, BMW,…read moreAudi, Lexus... even a couple boats and some big trucks that haul my heavy work equipment. No matter what I roll in with, they help me like I'm family every single time. Alex, Petter, and Mark... dream team. They don't just fix your car they literally go above and beyond. Where my cars that leave this shop, they look better than when they came from the dealership. Perfect paint, perfect alignment, and they detail, polish, and clean every inch of the vehicle. Inside and out, it feels brand new. And yes body panels are perfectly aligned. I trust them so much that my whole family brings their cars here now. Sister, mom aunt cousins, we love them here. Their business cards are literally on everyone's refrigerator because we recommend them to everyone . Honest work. Fair pricing. Quality that speaks for itself. This is a true 10/10 business and the only body shop I'll ever use. If you want your car taken care of by people who genuinely care and will help you and speak to you through the entire process this is the place. They handle claims professionally, communicate every step of the way, and make the whole process painless. They handle literally everything!

    Pacific Collision Center - bodyshops - Updated May 2026

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