Great service very knowledgeable on cars, took care of my maybach 57s suspension work in very short…read moreperiod and returned the car back

Ray is truly the man!! One call and everything got taken care of. Truly professional and friendly…read moreteam. Thank you for everything!

EDIT: I am giving 5 stars ONLY because of the owners response. I did end up taking my business…read moreelsewhere however I truly appreciate the professional and quick response to my feedback. Thank you. (3 stars previously). I came here specifically looking for a USED tire because I'm currently driving on a donut and trying to stay within a budget. I called beforehand asking about getting a tire changed and at no point was I told they only had NEW tires in stock, that there would be a card fee, or how busy things were. I understand I could have specifically asked more detailed questions over the phone, but as a customer I didn't think I needed to clarify whether a used tire shop actually had used tires available. I also didn't know there was an additional fee for paying by card until arriving. What frustrated me most was standing there waiting around for about 30 minutes before finally being told there were no used tires available at all. Even a simple heads up to customers waiting such as "just so everyone knows, we currently only have new tires in stock" would have saved people time, gas, and frustration. The employee wasn't necessarily rude, but the overall experience felt very disorganized and communication was lacking. As a business owner myself, I know communication is what keeps transactions smooth on both sides. Customers may forget to ask certain questions, but businesses should also proactively communicate important information that affects pricing, inventory, and expectations. I ended up leaving frustrated because I drove out specifically for an affordable used tire option and that ultimately was not available.

Great service in repairing a hole in my tire, high quality work, and excellent pricing!read more

Great service as promised finished on time Great price…read moreaffordable Will be taking back my car for sure Thank you

LA has some incredible hits, and among those are the ones you want to avoid -- potholes. Yikes :/…read moremust have been one because arriving to work with a flat is no joke! Luckily, the gents at Best Buy Tire Center had the right fit, price and service and had me out of there in under the hour! A+ to Julio for his communication and attention.

I called the store to ask about tire patch pricing to be pleasantly surprised that they offer them…read morefor free! The associate said I could just drop by, no appointment and luckily for me, he told me they weren't too busy right then (around noon on a Tuesday when I called). Fred was kind and checked me in and it took less than 20 minutes for them to patch my tire. So grateful for great service and for the quick turn around time! Thank you so much, ATS team!

I always come to this location whenever I need an alignment because they have great equipment and…read moreoffer premium service. Special shoutout to Acevedo for taking good care of me. The customer service is top-notch, professional, and reliable. I highly recommend this location to anyone looking for quality tire and alignment service. Keep up the great work!

Best in the business, reliable and fair. I've been taking my car to Gary for 5 years and he is such…read morea nice honest man. I have recommended my family and friends to his shop.

Hi Gary is nice man and helped me. Did it fast and with excellent price. I totally recommend his…read moreshop. Honest and competent and fast...

Never....... have I ever witnessed a squad of Mechs descend upon a group of waiting customers 5…read moremins before opening like I witnessed today. I had an appointment but I could appreciate what they did for those folks who got there super early. They guys don't mess around. Super professional and nice to deal with. Clean lobby and fast service. This has been my 3rd time with this tire shop and they aim to please. I will be back!!

America's tire is fucking back. Let's go!!…read more I decided to come back and this go around was so much better. Met me as soon as I parked. Acknowledged my appointment. Serviced me in a timely manner. Workers were kind and helpful.

I came to Firestone in Glendale to have my valve cover gasket replaced, and I couldn't be happier…read morewith the experience. Erick gave me such a great price that I simply couldn't say no. I had shopped around and received quotes from several other places, and once I told Erick what the competitors were charging, he went above and beyond by beating every price I was given. Not only did he save me money, but he was also courteous, professional, honest, and extremely helpful throughout the entire process. It's clear that he takes pride in his work and in taking care of his customers. Erick and his team have built a solid operation here, and that's exactly why I recommend coming to Firestone in Glendale. Thank you for the kick-ass service, the fair pricing, and for taking great care of me and my vehicle. I'll definitely be back for future service!

Have them print your detailed invoice and read it before paying. Don't just let them email it. If…read moreyou can read every charge before approving the repair, do it. I came in the afternoon and was pressed for time so it was my mistake not to review the quote. They add on items that should already be part of the repair. Other things to keep in mind with this Glendale branch: (1) If you buy tires from Firestone they charge extra for balancing unlike Discount Tire Centers or America's Tire where it is included, so you save money buying tires elsewhere, (2) They do not deduct diagnostic fees when you authorize the repair unlike all other Service Centers even Dealerships, they also don't tell you that beforehand, (3) Firestone will overcharge you for parts. Granted dealerships will do the same but it's just a sleazy practice that no one should be doing. (4) They will not thoroughly explain what's included on the costs. Like I said I should have reviewed the quote in detail. They added hazard protection for the tires without letting me know, which added $125 to my bill. My verdict is go elsewhere. These people will pad your invoice and are dishonest and deceptive. BE FOREWARNED!