My chrome wheels have erosion inside causing air leaks , and my tire shop no longer fix this…read more Arthur answered my call and was able to take me in within the hour. He is very helpful and understanding. Things were tough after Eaton Fire and he is one of few that truly cared to help out. I was going to only fix the most problematic wheel but he offered to help with wheel with the minor issue as well. His dad Grisha is as amazing, besides cleaning the erosion so my tire won't leak, his workmanship to fix a bent was superb. Highly Recommend!! Precision , high quality, fair price and a business with a heart , i can't ask for more. This is the exact reason why we need to support local business !!

Pros: + They responded quickly to my quote request, even…read moreafter hours. + Technicians were knowledgeable and had my bent wheel fixed in less than an hour, it looks brand new. + Reasonable prices especially for the fast service, and the repair cost around 1/10 of the cost of a new wheel. I would use them again. Cons: - Their store doesn't have the clearest signage but when you enter the line of mechanic businesses at this address they are the first bay on the right.

Super convenient! Found them online after I curbed my rims twice in weeks....after having my car…read morefor 3 years. Anyone who knows me knows thats "the end of the world".....so I had to get rid of them eyesores ASAP. Anyway, they responded to my inquiry right away and provided a quote after I sent some photos. Price was reasonable...$255 for 2 wheels~normally $160 for one. They gave me a mini discount because my second wheel was not too bad. Guy came out and was flexible enough to meet me on some random street near where I was volunteering at. So basically while I volunteered, he fixed my wheels...talk about multitasking lol. When my wheels were done he texted me~maybe took an hour or two? Now let me tell you~my wheels were back to their original look...couldn't even tell where the damage was! They did a great job. Would not hesitate to use them again! Cheap & efficient!

These guys lost any chance at my business right from the jump with their arrogant,…read morecustomer-unfriendly approach. I sent in my photos and details on Monday. It took them 3 full days to get back to me radio silence until Thursday afternoon around 4:45 PM. Then, out of nowhere, they demanded a deposit within 15 minutes (had to pay by 5:00 PM that same day) or I'd lose my appointment slot for Friday. I was stuck in rush-hour traffic in Los Angeles no way I could handle that on the spot without risking everything. You make a potential customer wait 3 full days for a response, then hit them with an impossible 15-minute ultimatum during peak traffic hours? That's not customer service; that's pure arrogance. They used the $50 deposit to lose a customer instead of giving time or more options to pay since I waited 3 full days to even be contacted. You don't build long-term value by treating people like this. You make your money from repeat business and referrals, not one rushed sale that alienates everyone. All this did was guarantee I'll never come back and actively pushed me straight to your competitor, which turned out to be a way better experience. He was responsive, professional, no pressure tactics. All anyone has to do is look on Yelp: the guy who is second with 718 five-star reviews is the one to go to. There's a reason you multiple accounts with reviews: the inconsistency shows. One bad interaction like this costs you a customer forever and now a negative review that future people will see. How you treat people matters just as much as (if not more than) the product or service. This experience screamed "we don't value you until you pay," and it backfired spectacularly. I wouldn't choose this brand even if the work was top-tier. Think hard about pushing rushed deposits on people you've barely spoken to, reviews matter, and this one is loud. 1/5 stars. Steer clear if you value basic respect, reasonable communication, and some flexibility after making customers wait days.

Brought in my 2011 Tacoma TRD Off-Road to get my Volk TE37XT M-Spec 16x8 -20 wheels mounted with…read more285/75/16 BFGoodrich KO3s and an alignment. These guys absolutely nailed it. Mounting aggressive tires on fresh wheels always makes you a little nervous -- especially with a setup like this -- but they handled everything with care and precision. No scratches, clean weights, and the balance is smooth at highway speeds. The alignment is spot on. Truck tracks straight, steering wheel is perfectly centered, and it drives tight without any wander. With Kings on the truck, alignment matters, and they clearly know what they're doing. Professional, detail-oriented, and no shortcuts. If you're running a dialed Tacoma setup and want it done right the first time, this is the place. Will definitely be back.

Purchased two Continental tires for the rear wheels of my BMW 535i…read more Good price and installation was good. My only concern was the wheel balancing for all 4 wheels and the 4 wheel alignment. The free wheel balancing was okay, but the ride was a but bit rough, especially at high speeds. The 4 wheel alignment was also okay because I saw the tech person pull it out of the stall and parked the car. He did not do a test drive. My Bimmer drove okay, but it didn't track. So I wasn't confident that the wheel alignment was properly done. I recently remedied the concerns by having the 4 wheels rebalanced and had a 4 wheel precision alignment done at another shop. Now my Bimmer tracks and rides really smooth... For tires purchase, this place is great.. But for tire services, from my experience, I would recommend to go somewhere else...

Had Alex out to fix some curb rash on two of my wheels. The man is a master of his craft. Straight…read moremagician. Very reasonably priced, too.

Great Use him Rims…read morelook great Fair prices ............................................................................................................................ Great Use him Rims look great Fair prices ............................................................................................................................ Great Use him Rims look great Fair prices ............................................................................................................................ Great Use him Rims look great Fair prices ............................................................................................................................

Mike is a top class XPEL dealer and installer, his attention to detail is top notch and is the only…read moreperson I trust to protect my motorcycles. He recently installed a full XPEL Clear Paint Protection Film to my motorcycle and I could not have asked for a cleaner install. Highly recommend Mike @ Elevated and look forward to getting my next bike protected.

Well, if you're looking for top notch attention to detail amazing artistry in customizing your…read moreride, look no further. I've been going to Elevated Auto Concepts since 2016. This place is owner operated by an awesome human being named Mike. He personally works on and oversees his team on each vehicle he transforms. I live on the westside where there are multiple choices of places to customize cars. No one on the westside does this level of detail. The owner of the best and most respected body shop in West LA, commented to me that he is never seen this level of detail at any other shop on the westside. It is well worth the drive to have your ride customized properly. And I promise you you will pay less than any place on the westside as well. But trust me, it's not about the price, it is about the excellent quality of product and service that you will get at Elevated. This is a 2018 Tesla S. P100D. The work done was full matte PPF, Chrome delete (door handles powder coated FYI), and window tint. Wheels were powder coated. And there was a little paint of the badges as well. Mike is a true artist

Got here at 1215pm fur my 1215pm Appt. After standing at the front desk for 10 minutes someone…read morefinally acknowledged me and asked me to have a seat. So now 15 minutes in and still haven't written it up or asked for my keys. I'm here for a rotation and balance so I don't expect it to take long. I'm on lunch and can't really be here for over an hour. He told me they should be able to get me out by 115. If they can do that , I will be happy. Right now though, I'm not all that happy since it feels like they burned 15 minutes of my time. By 1245 they have called me and measured my tread depth. This is little peeve of mine and it reminds me of a bigger one. No longer am I given the piece of paper that tells me what my tread depth was. What is the point then? If my tires are wearing unevenly, it would be nice to know about it and even better to know which tire. One of them was less than the others. Wearing faster. No idea which one and the receipt is worthless as it doesn't have that info. My bigger peeve is that when I had the tires installed I asked if they could tell me how much brake pad was left. Actually my girl was with the car and I asked her to ask them. She said they told her they can't do that. When I got there she and another customer told me it was due to liability. Now I didn't ask for them to make a judgement call on whether or not the brakes were good or bad or could go X miles. I just literally wanted a estimate measurement. The other customer coukdnt understand why I didn't want to accept the liability excuse and made sweeping statements about the trouble they could in. Let me make this part crystal clear for the sites and for the corporate lawyers. Ask yourself how much money you'll be liable for the day you refuse to tell a customer his brake pads were looking pretty slim, or let's say a couple mm left, and that person ends up dead or killing someone else 3 days later due to not stopping in time or some type of brake failure? They will sue and they will win stating that any reasonable technician would have recognized how dangerously worn the brake pads were and you refused to inform the customer, whether or not it's your business. So if that's policy to not say anything, I'd really rethink that. Seems like the liability is with not telling them. You tell them, you've done what would be reasonable. You refuse and you are opening yourself up to be cast as the next bad guy in court. So easily.They will crucify you. Think about it, corporate lawyer people. That's all I'm going to say on that. My car was done by 115. Guys at this store working in the bays showed a lot of hustle and cooperation. An exemplary crew of technicians. The service writer guys were good once they got to me but they would do well to achnowledge people when they walk in to let them know they are seen and will be helped soon. Can't ask for much better on a free service. Still would be nice to know those tread depths since you took the time to measure and all....

Still my favorite place to go for tires! There are a few places where I enjoy going to, but really…read moredon't want to find myself there too often. This place is one of them. It's been quite awhile since I've been here since I've been driving less and I also purchased a new vehicle, so I haven't had to get any new tires. The management seems to have changed since I didn't see the familiar faces. I have since come here twice in the past two months, unfortunately because I like driving on nails. Parking is a challenge because they're so busy, but I can find parking down the street - it's just a bit of a walk. On my first visit, my tire could not be patched but helped me make an order for the tire with a deposit. I ended up getting it replaced at the dealership because I wanted it done sooner if I could. I informed America's Tire and they refunded me my deposit. On my second visit, my tire could be patched (thankfully!). I was helped quickly and I was in and in 30 minutes. This is the type of service that I have always appreciated. In both cases, I had made an appointment. Shout out to Norman. It was nice seeing you, but I hope I don't have to see you again for another 13,000 miles.

Read the reviews and thought I would give them a try…read more Contacted via text, sent him some quality photos, he quickly gave me a price and then a time. Showed up on time and did a SUPER quality repair on a recent curb kiss on my rim. I cannot tell where he fixed it. HIGHLY RECOMMENDED!

Tesla Service sent over Rafi and Koko to repair a rim that was scuffed and chipped during my tire…read morereplacement. Rafi reached out to confirm the appointment time, and Koko arrived right on schedule. I showed him all the scuffs and chips, and he patiently listened to every concern--super personable and friendly throughout the whole process. In under an hour, he had the rim looking brand new--honestly, it looks even better than my other rims. Thank you for being so understanding, professional, and doing such excellent work.

The guys are fantastic! DC and his crew were very nice and professional. I came in to get my…read moreelderly neighbor tire fixed and because of their excellent customer service, I decided to have them do the front suspension done on my car. They did an awesome job! I will be coming back for any service that I need and I highly recommend them to anyone who needs any kind of tire service. Thank you DC and your crew. Please support small businesses and be kind. Thanks for your time.

I brought a friend to this location this morning we explained about needing a flat repair, they…read moretook a good look at the situation and said yes they can do it!! They did do great quality work on the service provided, the person I took there we'll be coming back here for tires because he had 80% left on tread. And she will be coming back to get her front and alignment because they provide that service also, I did inquire did if they provide Mechanic services and repairs. It was stated yes.. The value on customer service was great and the price for the repair was definitely reasonable. It was very quick service . I 100% will refer anyone I know in the area to go to RTW TIRE AND WHEEL location! Andrew did a great job on customer service .. Thank you sir !

Best tire shop experience I've ever had hands down!…read more I'm from out of town and spent the morning calling around/getting quotes. Almost every place was pushing overpriced, lower-quality tires or quoting me ridiculous prices for decent ones. I was starting to get frustrated until I walked into Ron's Tire Shop. The guys here were a breath of fresh air. They took the time to go over all my options, explained the real differences between brands, and broke down the pricing so everything made sense. No pressure, no upselling just honest advice on what would be the safest and best value for my driving needs. I ended up with excellent tires at a price that was less than the other shops quoted me for lesser brands. Super friendly, knowledgeable, and genuinely helpful team. I'll definitely be back next time I'm in the area. Highly recommend!

Everyone is so attentive and have amazing customer service. If you need new tires, como here and…read moreask for DC. You can even wait at Kulturas restaurant which is across the street.

I brought my car in for a coolant issue that turned into a full radiator, water pump, and…read morethermostat repair not exactly the kind of day anyone hopes for. But Crown City Tire turned a stressful situation into something I could actually breathe through. They immediately offered their complimentary ride service to get me to work and picked me up when the car was done. That alone took a huge weight off my shoulders, especially during the holiday season when life has already felt a little heavy. When I came back to pick up my car, Steven told me, "We did a little extra for your safety." I just stood there and cried. It's rare to feel truly cared for in moments like this, and I'm a firm believer that God works in mysterious ways. Good business still exists and so does the old-school integrity of men making sure women feel safe and supported at the auto shop. I'm beyond grateful for their honesty, kindness, and exceptional service. Crown City Tire has earned a customer for life. Highly recommend! Thanks Steven and Roberto and the entire staff!

I have been going here for years and they have been great until today. AI answers their phones - I…read morehave left 4 message and no one calls back. It is now after 4 and I can't get a hold of anyone to tell me what is going on with my car. I was supposed to leave this afternoon for the weekend but was unable to because of their total lack of responsiveness. This will be my last visit to Crown City.