Today I had appointment in Glendale 2, maybe you can check in the system. Owner was so aggressive, without saying even Hi, he just was staring at me. After I explained the issue etc, he did not check anything, he said that I need to change tires for 1000$, I do not need that as mine are fine, I just need service for wheels and he refused because as he said "I can check your issue with tires after I will change them to the new one". I explained one more time that I don't need to change them, they are fully fine, he just took car keys, sat in my car, drove it to the middle of the street and left it there. I asked- "So, you will not provide service because you can only change tires for 950$ and only after you are able to check my car even the battery?" He replied- "Yes" I just wanted to get service, but received this instead. I hope this manager gets some feedbacks as Yelp is full of his behavior. I hope some actions will be taken, I loved it, but after this experience I will not come back. read more

It looks like I'm missing a screw from my last tire rotation ?? Not free anymore unless you bought the tires from them.

Should have read reviews before I went here. Atrocious customer service. I set up an appointment to have the car inspected. I was hoping to be told why the car had trouble accelerating. I walked into the store and the guy at the counter(V. Hakopian) was immediately dismissive. He had no questions for me. I had to volunteer what was wrong with the car. He immediately said if the abs light wasn't on, he couldn't diagnose what was with the car. I continued to speak in spite of him incredulously repeating what I told him. He was borderline antagonistic. I left the car there against my better judgment and went to get breakfast. I came back and when the same guy came to the counter, I couldn't believe what I was hearing: he started rambling about how the engine had broken wires(it doesn't) there's something wrong with the vacuum lines, maybe(he didn't know), maybe I needed new spark plugs( I just had those replaced). This place is a scammer's heaven. He then said I'd have to find the parts I needed at a junk yard, asked me if there are any Mitsubishi dealerships still around. Apparently, I was supposed to source my own parts and know about dealerships! This person had one of the most odious attitudes I've ever encountered in a human being. Just waves of bad vibes coming off him. He made no offer to actually fix anything with my car. It was like he didn't want my business, but he couldn't say that outright. Maybe it's because I'm Black, idk. Whatever it is, this business should be avoided at all costs. Read the other accurate 1 star reviews here. There's a blacked out word on their sign, likely because they were caught misrepresenting their affiliation with a legitimate chain of stores. I don't know if this place is a front for something more nefarious, but there's no way their business is entirely legitimate. "Shady" doesn't begin to cover it. Anywho, there's a great Armenian bakery just steps away I recommend. The lady behind the counter there was a Nice, non-racist Armenian. Papillion International Bakery. Lovely, flavorful food. read more

We are now compelled to contact corporate and seek legal counsel due to a gentleman damaging my door handle, refusing to repair it, and subsequently denying responsibility, despite admitting to the act in numerous text messages and recorded conversations. Unfortunately, the owner was uncooperative, prompting us to pursue legal action. I would advise exercising caution when dealing with this establishment and verifying their tax license information. Our research indicates that they are not affiliated with American Tire Stores. Furthermore, be cautious of their coupon policies, as they may claim affiliation with a company only to later deny it, and recommend unnecessary repairs. It is evident that their business has declined significantly. We are also investigating the certification status of their employees and comparing their hiring practices to those of American Tire Depot, which conducts thorough background checks. We have a positive reputation with the reputable company down the street, but my husband's decision to visit this establishment proved to be a regrettable mistake. Fortunately, we contacted corporate and sought legal advice regarding false advertising and the company's questionable business practices. We tried all weekend. God bless them, and I hope they learned from this as we were kind people, and we tried to negotiate this with etiquette courtesy but most importantly with God's love, they were not willing to comply. It's so funny you have my information. I supposedly spoke to you. You said you're the owner correct we were right in front of your face. Why don't you ask the gentleman who wrote me the messages that we have the phone review data stating he admitted to it . We brought you the invoice you said that your employee didn't do it and you had to speak to him. Let's be real here. read more

American Tire Stores - Glendale - Broken door handle due to an employee not able to turn off the car alarm ! - Tires Near Me - Glendale, California

This is my second time here (came here years ago) Both times was able to walk in and get the work done quickly. Feels like an honest business and didn't try to up sel me on anything - I will say prices are higher everywhere. I definitely grew up with cheap tires and drove them till they were bald... but now I have a family and we're going on a road trip. I need to believe in the work done and the quality of the tires. Maybe I kick them too much (because the old ones all have huge dents in them) but I just kicked these new ones and they seem great. Thank you read more

American Tire Stores - Glendale - Dreaming Of Dubs - Tires Near Me - Glendale, California

Always trust my car with Patric! Trustworthy and reliable! Would recommend them highly.

Wanted to update this review and say I received a call from their corporate today to make things right. They were extremely sorry about the way the worker treated me and offered to put me in contact with a manager of another store for any future needs. He was extremely helpful, friendly, and took my concerns seriously. read more

I used to like this place when this mechanic was there but don't see him anymore. He was very nice & honest. The owner or manager isn't honest, he charge me $50 to put oil filter cover back on. I find out you just need some zip tie, it was very simple job. Should've went back to the mechanic who did sloppy job & didn't tighten the zip tie on the cover. Will never go here again. Lost my business. read more

My tires were worn and I needed them replaced quick before a long drive. I called Patrick and he gave me a good price and finished the job in an hour. Honest shop, great service. I'd come back read more

Here for free tires rotation--received a warm welcome from nice people. No waiting time - they took me at my appt time. I will definitely consider them next time I need tire services. read more

I went for my flat tire and the boss super nice to help me , I really appreciate it and it didn't cost me too much at all.I suggest it to anyone who worries about the tire. read more

Very friendly staff and reasonable prices. They were quickly able to see me and replace all my tires, and also fixed the alignment. They were also the only place that had my tire size in stock; the other places like Costco and PepBoys would have done a special order! Thank you for the same day service. And awesome fish tank in the lobby! read more

DO NOT GO HERE UNDER ANY CIRCUMSTANCES! I went for a routine oil change and my car was acting weird after I left and still reading the error message that I needed to change my oil. I went to another auto shop and they checked my oil and said that there was barely any oil in my car at all and it was still dirty oil and that they never changed my oil. They are scamming people! Do not trust this location! read more

This place is my go-to tire shop. It's close to my house, customer service is great,and they will take care of your car.. Everytime I have problem with my tires, such as tire pressure, nail in my tire and etc they have been always honest to me and they always explain everything to me the problem with my tires.. I think they're very reliable and great at what they are doing.. read more

I've been coming to this place since 2010 for few services until today. I had 2 front fender liners the shop was going to install for $100 labor but then my neighbor where I live knew about my situation and offer me to do it for free about 6 weeks. Today while I was driving I noticed a few pins fell off, you can't be driving around like that or else i could damage the liners while driving, When I told Patrick this he was wondering instead why I didn't show up then I explained my good neighbor doing the labor for free so bc i didn't bring it to him and he couldn't make $100 of me he decided to leave me hanging and didn't care if I drove without clips so my fender liners get damage. After coming to this place for a long time and just bc he couldn't make money of me after i brought so much business for other work this dirty looking rat tells me he is busy to bring it tomorrow but i couldn't wait or else I would damage the liners driving them without clips. Fuck this place if you have a little minor problem and you're a long time customer this jerk Patrick will leave you hanging. Fortunately I found a body shop that did it for free bc it wasn't a big deal to just to put a few clips.stay away from this place bc if you need a tiny favor you're a waste of time for that dirty rat Patrick. Again fuck this place. read more

I tried to get tires at Costco and I would have had to order them online and drive around on the spare for 4 days. I went to American Tires and got 4 new tires the same day installed within an hour. There was one glitch- they almost forgot to secure my spare and I had to ask that they check the spare tire was secured properly in the trunk of the car. read more

Their prices are good. They are fair and honest people who honor their word and you can tell that customer service is important to them. I trust them because of their transparency, fairness and customer service. If I ever have tire needs, I will gladly give them my business. I definitely recommend this business. read more

American Tire Stores - Glendale - Tires Near Me - Glendale, California

No nonsense. Solid service. Competitive tire prices. Chris, Patrick & their team deliver quality every time consistently over the past decade. If I need tires, wheels or alignment this is my spot. I came here many years ago w / what I thought was a big bolt punctured in my tire requiring a patch or tire replacement. They pulled it out & turned out to be a tiny stub barely puncturing the surface. Since then, they have demonstrated honesty & integrity. What more could you want? Add competitive prices & special deals like go cart racing tickets, Legoland tickets & other bonuses when you buy 4 tires, you'd be crazy not to get over here. read more

Dropped in after work to get a flat tire fixed on my Nissan Xterra and the guys and manager were super helpful! Got chatting to their mechanic, he was very knowledgeable and friendly. Absolutely recommend these guys! read more

So I had a giant nail in my tire and 20 bucks later Chris patch and plug my tires in a matter of minutes. If you care about your wheels this is the place to visit. They use a Corghi AM50 Leverless Tire Change which is delicate enough for all your fancy wheels. All of the parts are plastic. Go see Chris or Patrick! read more

Been long over due for this review. Chris is probably thee best in the business. Truly trustworthy and honest people. My entry level enkei wheels were well taken care of. They actually torque wheelnuts to spec and such professionalism. Went above and beyond to program my tpms sensors too. Great pricing and on the spot service. Called me personally to inform me of status updates and when the car was done. Ordered custom spec tires and was able to install same day. Thanks once again Chris! ! read more

American Tire Stores - Glendale - 23 kia ev6 on enkei rpf1 - Tires Near Me - Glendale, California

I would like to congratulate Vahe and Patrick for their outstanding skills. Both always willing to help. So kind and so patient, quick. Wonderful job!!! Hard working !!! Vahe so courteous. Patrick going out of his way to satisfy the customer I highly recommend this place for tire repairs, tire purchase and other. Best prices! read more

This is your new tire spot. Patrick and Chris are very kind, funny and real people who have come through for me repeatedly over the last decade. American Tire Depot is fast, precise, reasonable, and reliable. I've had two M3'S, two Priuses and an i3 in for everything from alignment to tire patches to, most recently, new tires. In my experience, they get the job done quickly, honestly, and at a great price. They have my highest recommendation. read more

This tire shop really helped me out after I found a bolt in my front passenger side tire. Thank you to American Tire Store for all your help and honesty. Stopped at another store on the way here and they really give me the runaround. This tire shop got me in and out fast and fixed my tire for a great price! I definitely recommend. read more

Stay away from this place at all cost. They aren't even an American tire depot. They are American tire stores now and are solely an independent . I had a 36 month warranty on my tires with a certificate they gave me worthless said I never purchased a tire warranty but was never offered. . I recommend American tires (not depot) right down the street they replaced my girlfriend tires no question asked just wanted to know if they were bought from them. As soon as arrived waited about 20 mins cause the only guy Armenian working was doing not only paper work but the actual car related issues himself no other employees just some two dudes who looked like they got picked up from home depot. Dude got mad just because I questioned him. Place is beyond sketchy take it from me an average joe kid. read more

Honestly? I was hesitant when they offered the lowest price and were the most responsive out of the 5+ shops I contacted in the area. Felt like a scam. I arrived quite apprehensive at my appointment time, with a nail in my tire. Always skeptical of car shops taking advantage of car-clueless individuals like me. Somehow I was out in 15 minutes with the tire fixed, replaced and all my other tires fixed too. No hidden fees. Needless to say they went above and beyond my expectations and I will be back. read more

I made an appointment and arrived there on time, but I had to wait because no one was at the desk. I waited for 15 minutes and finally a person came out. He asked my appointment information first, then kept silent for a few minutes so I was confused. I asked what I'm waiting for and he said "oh I'm just finding your appointment in our system". It was weird. Later, he informed me that they have to charge extra $40 because my car requires some parts in order to change tires. They are tiny triangle shaped parts for each wheel and he explained that this is government requirement. I asked why I wasn't informed about it when I requested a quote online and he answered "because they don't know the information of you car like model and year." But I think I did put the information otherwise I was not able to find the tires. I felt the whole experience was a bit sketchy so I would recommend to go with someone who is knowledges with cars in case you try this place. I don't think I will never be able to find those tiny pieces that they installed. read more

I avoid going to this location since my tire is under warranty and this location was listed, yet my service was refused. I let them know that my tire had a nail and I was told that this is a private company, you should go to the other location. I get better service at the Glendale Ave location, so I never bother going to this location due to poor service. read more

This place is becoming my go to "performance" shop, glad it's just a short drive for me. Other tire places did not understand why I wanted to flip my symmetrical tread tires (inside shoulder to outside) or even said it shouldn't be done thinking all tires are asymmetrical. No confusion here, Patrick himself has a track worthy S2000, so he understands the needs of tires that gets hard use (autocrossing for me). He made quick work of my other car's tires using the no touch magic machine I covet... Now I have practically new outside shoulders for the car to chew on for another 6 months! read more

American Tire Stores - Glendale - Tires Near Me - Glendale, California

I am super picky when it comes to car shops, especially not originally being from Los Angeles. But if you are looking for quick service, great customer service and no b.s. this spot is for you. Living in highland park, Glendale is normally my go to area for auto shops. I found this spot through yelp and their amazing reviews. I asked for a quote on yelp and got a response within 12 hours. My quote was not accurate because the tire size I gave was stock and I have rims on my scion. They were straight up about the price they gave me after checking out my tires in person and when I paid, it was EXACTLY that price. What I loved is that I came in at 8am and was out by 9am. Their shop is completely open and you can see them working on your car as you sit in the waiting room. I would suggest messaging or calling ahead for a quote and early mornings are best. I will definitely come back for tires and other services. Extremely professional! read more

I give them 3 stars because they got my tires delivered when promised so 3 and not 1 star but they chipped the wheel around the lug nuts. I get they need to be fast but this is careless. I would have waited longer for a better job. Not sure I'd go there with anything other but regular wheels. read more

I had made an appointment here on Yelp ahead of time. Showed up to where they made my appointment and was completely mugged off. No one was at the desk I was standing there waiting for someone and a man walked in and was very rude and just said "Yes?" and I responded with I'm here for my appointment. And the guy got very rude saying appointment? Do you not see how backed up I am. Are you sure it was here? And I said yes it was here. And he said well you're going to have to wait I am backed up and a appointment doesn't mean I'm going to work on it now it just means you're in line to wait. I wasn't told that when making the appointment so I left. I also don't appreciate someone being rude when I was nothing but nice and did nothing but show up to an appointment I thought I had. So I left. I don't trust the establishment and wouldn't spend a dime there. read more

Came here for an old change and alignment it should have been simple. Next day I went on a long trip up to San Francisco and the oil light turned on. Trusting that they knew how to do a simple oil change I assumed they didn't reset the oil setting (not a big deal) so I took it back since I didn't know how. I took the car back and they reset it. Next day oil light turned on again so I took it back again. They tried a different way to reset it. I suggested maybe the oil cap hadn't been screwed on right or maybe the oil was low. I was told "no it can't be that it's a problem with the computer" ok we'll see if this works. Next day oil light again. This time I suggested to check the oil levels "no it can't be that" "we've already tried everything take it to the dealership to get the computer fixed" I took it to the dealership "your oil was just low but we filled it up no charge to you" It took them like 2 minutes to open the hood and check the dipstick. All because they didn't want to open the hood and check the dipstick. Never coming here again. read more

Let me tell you something guys. Found this place by luck. Needed all four tires changed on my van. I'm so HAPPY I CAME HERE. They took me last minute and the SERVICE WAS AMAZING!! Chris is a class act and shows he loves his job. Big cudos to him. The owners are really lucky to have him. Gave me great recommendations gave me a few options and I chose what I thought was the best for me. Prices and quality are best in the area trust me I checked. Great service, took me last minute which I really appreciate because I understand we all want to go at the end of our shift and it was Saturday to. I arrived at 4:30 pm. Honestly if you need tires this is the place to got to. You will thank me later!!! They also provide those services which I know I will be using later SO CHECK THEM OUT!! read more

It doesn't get any better than this! Patrick provided ROCK STAR service. Great price, fast, no surprises. EXCELLENT quality of service. My car handles BETTER than ever. Exceeded my expectations. Thank you, Patrick! read more

My wife Jennifer and I have always appreciated taking our cars to Chris. We find him to be honest, communicates very well and fair in his pricing. They are always upfront about the condition of the car without immediately trying to up sell you and are usually very fast when it comes to their service. In every instance thus far we find him professional and courteous. We will continue to utilize this auto garage and recommend him to our friends. read more

The size of my car is 335. It's very wide. But they've done a great job fixing my tires and all the staff are great. Of course, I'll use this place next time. Thank you all. read more

American Tire Stores - Glendale - Tires Near Me - Glendale, California

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Went here to get a patch on a flat tire. Wasn't that impressed with the customer service. Was not greeted nor acknowledged after waiting in line for over 10 minutes. I was surprised to see that only one employee was wearing a face mask at the front desk. However the face mask barely covered his mouth and mostly his chin. I would recommend customers not consider this place since you might catch a case of COVID-19. I guess that's why Glendale has one of the highest COVID cases in LA County. read more

American Tire Stores - Glendale - Caution: Super spreader COVID-19 business. - Tires Near Me - Glendale, California

Hate having to write a bad review, as I've been coming here for years and it's always been great. They've blown through some time estimates in the past and I understand some things take longer, this time was way too much not to say something. I called in advance at 9:45a to ask if I could come in for oil change and tire rotation. They say sure, we have room now no reservation needed. I show up 15 minutes later and the lot is full. Sign on front door says masks/distancing required, and everyone working inside was NOT wearing a mask. Customers were masked. I asked when they can take the car and they say come back after 2pm. So I call back at 1:55p and am told they are ready and it will take 30-45 minutes. I get there- still nobody wearing masks. I go elsewhere and hang out for over an hour- they don't call back, so I call them and they say it will be 15-20 minutes more. I get back about 25 minutes later, and the car is still up on the lift. Then as they are charging my card, they tell me my brake pads are low- which any other time, they'd call early on and ask if they can replace. Now I'm going somewhere else to change my brake pads. Please take the masks seriously- it's disconcerting to customers with immune-compromised family. read more

These guys are pretty fake. I drove my high top van into the parking lot to see if it would clear the entrance to their hoist so that I could get a tire rotation and oil change. A mechanic watched me pull in with a look of disgust, his lip was literally curled. I told him exactly what I said above and his facial expression didn't change for a second, he just said a flat , "NO." Another mechanic as I drove out had the same look. I used to have a really nice BMW before I bought this beat up work van. I have never been treated that way pulling in for an oil change in my life - having the van has been a nice detector on which mechanics are completely in it for the money. Which is fine, that's what a job is for! But not at the expense of treating your customers like trash depending on how much money they think you have - come on, you're making the same money off an oil change no matter what car you're performing it on. I don't trust snobby people to have integrity and do good work, glad for my "bs meter" van. read more