2.63 stars based on the ratings given by the 3 other family members I went with - giving 3 stars because the server was a friendly, and cordial Not a real P.F. Changs experience. They have a new chef, so the taste was different and honestly not as good. Also if you are going there for a certain dish, be prepared as they may not have it as they changed their menu. We ordered dinner portions for lunch but the portions were a lot smaller than expected. Sesame chicken is not even sesame chicken. Egg drop soup had a strong egg smell that is not normally in egg drop soup. Food tasted alright, but did not have that zing that the old chef did. To be frank, you could get the same flavors from Panda Express. read more

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Fast forward 13 years since I've been here. My lady wanted to try their HH, so we slid here after work on a Thursday....there were less than 10 tables occupied and once we were seated, they advised...you have to sit in the bar for the HH specials "umm okay"...so we moved to the bar. The bartender gave us time to browse the menu and took our drink orders...which we both had the zen margaritas. Once she came back, we wanted to sip on our drinks & chat and then we'd order. They have the "chefs feast" advertised at $18.99 per person, family style menu for parties of 2 or more. Maybe we didn't understand it clearly, because we wanted to share 1 chefs feast, which advertised as soup or salad, an appetizer and an entree. We ordered and she then informed us, the appetizer only comes with it if we do 2 chefs feast....huh?! We just did the chefs feast and did a HH appetizer. I can honestly and truly say....the service was cool....she definitely needed more help as the evening went on...the food....below basic....this wasn't worth the prices, the drive and as far as I'm concerned....they need to clarify the advertisement of that chefs feast special. I seriously doubt I'll be back...but then again, it's been 13yrs...so I ain't miss nothing LOL read more

P.F. Chang's - Chinese Near Me - Grapevine, Texas

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Tangela was amazing she's was sooo nice.. ask for her and experience the best treatment ever.. read more

Tried te Sesame Chicken with Fried Rice and it was tasty. The service was excellent and the atmosphere was pleasant. I will definitely return and try other menu items. read more

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Food was timely, service was in point and it was a nice atmosphere. Taste lacked luster. It was nothing to write home about. I've had better tasting food at P.F. Chang. It's a hit or miss chance at getting food that tastes good. Prices were good. I would have paid more for better. I was surprisingly charged a no alcohol tax. The waitress asked the who manager said it was nothing so I crossed it off the receipt and subtracted the tax also known as "nothing" before adding the tip. Disappointed in how it was not handled with me, the patron directly by the manager. read more

Great lunch and service by Grant our server, provided excellent service and our drinks refills without asking. Well manner and polite even boxed our lunch which not many servers do anymore. Appetizer Ribs was spot on, hot and fresh off the bone. Our combo Lo Mein was delicious along with my wife's lobster sauce with white rice. The best was the end of their Asian apple pie with caramel with cinnamon topping on the vanilla ice cream. read more

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This is one of the worse Chinnese food that I have ever taste! Portions are nominal and rice is terrible. Run away from this place... if you want to maitain any good memories of authentic Chinese restaurants read more

I don't know why we don't come more often. We came tonight on a whim because I just had my braces adjusted and my back teeth don't touch right now. I wanted something soft. The potstickers I raved about in my earlier review were seasonal and are now off the menu. Boo! We ordered pork dumplings and they were very good. Next we tried to order the Chang's spicy chicken for two but they don't have that platter anymore. So we ordered it for one and got white rice with a side of lo mein. So yummy. We were seated at a booth at the bar. Catherine waited on us and she was fantastic!! We'll definitely be back. read more

P.F. Chang's - Potstickers. They have cream cheese inside. Interesting. - Chinese Near Me - Grapevine, Texas

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Nasty, dirty restaurant! PF Chang's used to be THE place to go for consistent Chinese influenced food in a nice atmosphere. This location is just not clean! It's harder to see since everything from the lighting to the floors are dark. For years, there are constantly little flies / moths of some sort swarming around the bar area! Imagine sitting down to eat and you see bugs flying around EVERY visit. I let corporate know and asked that they address it. Manager called me, didn't apologize or seem to care & basically made an excuse they'd cleaned everything and that it's an "old building." A lot of restaurants are old but don't have bugs flying around where guests eat! The fact they seem to think this is acceptable tells me I shouldn't eat here again. Very sad because I once loved their food! read more

Disappointed with management's response when I found hair in my takeout order. I ordered the crab wontons and upon opening the takeout container there was a loose hair (roughly 3-4 inches) in the compartment where the sauce is placed. I said "ok no big deal, I can still eat the wontons". After eating one and reaching for another, I noticed ANOTHER hair, but this time the hair was in the actual wonton and sticking out of it around the outside. Gross, but things happen. I called the restaurant simply to alert them so they can check the food out and make sure that any prepped wontons are clear of hairs and to address with staff...but the manager Joe immediately got a bit defensive. Now, don't get me wrong - Joe wasn't rude or aggressive or anything...but his reaction to my report of the hairs was "oh wow that's so crazy cause we follow strict policies and everyone wears aprons/gloves/hair coverings/ponytails for long hair..." I would have expected an immediate apology instead and genuine concern. Joe's reaction made me feel like he thought I was just looking to get a refund - which wasn't even the case and I never even hinted at it. I had to cut Joe off to explain that I wasn't asking for anything and simply wanted him to investigate. Disappointing reaction and think there needs to be a look at how management responds to customer reports. read more

If I could leave zero stars I would. I've never been treated so poorly by a hostess and a manager. We couldn't check into our hotel and had 2 small carry on bags and asked if we could put them aside or on the patio away from everyone and the hostess basically made us feel stupid said absolutely not and the manager was equally as rude. There are way kinder ways to say no - or maybe there was a way we could have tried to find a small place anywhere in that giant restaurant but they turned us away after hours of delays and a terrible traveling day. Manager didn't even give us the time of day and walked away while we were talking to him. Just was a terrible way to be treated and a kind or simple no I'm so sorry would have been ok. You should be ashamed of treating human beings this way. read more

Ok, this is sort of a follow up from my last review of the Arlington location. So my wife and for the second Sunday had PF Changs this time in Grapevine. this time we chose to try lunch to get a better quality of food. We were seated immediately in the bar area, don't why since the restaurant was empty, but ok. the bartender was very attentive but lots of tables for one person? we ordered out usual Shrimp and lobster sauce and orange chicken and shrimp fried dumpling, hot and sour soup. All food, service ambiance were more than acceptable read more

Service was very spotty. I think our waiter was new and needed more training. We never received our appetizer. Drinks went empty and we had to flag down another waitress to get refills. The food varied, some was lukewarm. If it had been hot, it might have been ok. Ambiance was ok but overshadowed by the other issues. Bill was incorrect and and we had to wait a while for the manager (who we never saw) to correct it. read more

Great appetizers. Great service from Gio. Food was served in timely manner and was. Very tasty, Lively ambiance.Chicken Lettuce Wraps, YUM! read more

P.F. Chang's - Inside of the restaurant. - Chinese Near Me - Grapevine, Texas

PF Changs turned Pei Wei in less than 2 years. I hadn't been here in a while and will not be returning. Quality was on par with Chili's or Applebee's. Service was terrible, pretty sad that everytime the waiter, Chris, approaches the table is "I'm sorry". Took quite a time to take drink order and we ordered appetizers, then he asked if we were ready to order mains. I was thinking, great, they'll all come out at once. Soon the apps arrived without plates. Once plates were delivered, our main came out at the same time. We never received any check in except to bring the check and then Chris was extra attentive. Appetizer was good. One entree needed salt, the other was overpowering. read more

For an early Mother's Day dinner, my future mother in law requested P.F. Chang's. I haven't dined at this restaurant in a few year. Probably since they removed by favorite dish from the menu, the double pan fried noodles. For starters, we ordered the chicken lettuce wraps, vegetable spring rolls, and egg drop soups. The chicken lettuce wraps was always a favorite of mine. Luckily, t still tasted the same but the lettuce was smaller than usual. I miss the original sauces the lettuce wraps came with. The vegetable spring rolls were okay. I misread the part where it said they were crispy so I thought they brought eggrolls. The egg drop soup was really good! It was piping hot though, I actually burned my tongue! I topped the soup with wonton chips. My fiancé and I ordered beef with broccoli to share since we ordered a few starters. His parents ordered the sweet and sour chicken and pepper steak. The entrees were surprisingly small. I guess it's a good thing that we ordered several starters. My fiancé and his parents did notice as well that the portion sizes have slimmed since their last visit. The beef with broccoli was good, nothing out of the ordinary, just your basic beef with broccoli dish. I took a bite of the pepper steak and it was good as well. I'm not sure if I'll make a trip back willingly but won't decline an invitation to eat here again. read more

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Kris Pantoja Best Host in Town.. She's fast, n reliable Best Host n waiter there read more

Came in with my husband after work. Food was good . Jon was our sever and was so delightful. Good service is hard to come by. Keep putting smiles on people faces. read more

Chang's used to be so good. You would order their lettuce wraps, they would mix the sauces at the table, etc. Just seems they went generic and it's just not as good as it used to be. Service has always been good. read more

We ordered a pick up order for Sunday night with and appetizerof lettuce wraps, a kids meal orange chicken and a regular sesame chicken. Total cost was $44.56, which was already high but service at pick up was horrible, the ability to fill the order was non-existent and food quality was unedible slop. The kids chicken on the website showed orange chicken as you have seen it, a cup of broccoli and a cup of fruit consisting strawberries and blue berries; what we got was cut up chicken nuggets not cooked in any sauce, a small container of some sauce which I assume was the orange and 2 1/2 wedge quarter slices of orange like go on beer glass side as the fruit. As for the lettuce wraps, they have always been crisp iceberg lettuce with a sesame sauce and we ordered extra lettuce and extra sauce; what we got 4 pieces of romaine lettuce and a cup of peanut butter sauce. Whn we called the manager to complain, he really acted like he did not give a damn, said they had changed the lettuce wraps and they were unedible. We used our own iceberg and own soy sauce. An by the way got charged for extra lettuce, and no senor, no extra lettuce and no extra sauce. As for the main dish, the portion was about half of what I expect when I eat in the restaurant. We ordered extra sauces and guess what no extra sauces. I should have put it all back in the bag and returned it, instead of having to throw away most of it. Will not be eating at this location of PF Changs again and would not recommend it to anyone. SLOP. read more

Used to be a great place with great employees and great food. Unfortunately the level of service and quality of food has fallen off significantly. During our visit tonight, we took a bar table as another couple was leaving. After several minutes, the bartender came over and began clearing the table. My wife apologized for not waiting for the table to be bussed before sitting. The bartender responded by saying that we were supposed to see the hostess to get a table. "At a bar table?" He said curtly "yes" and continued clearing the table. With that, we got up and left. It's a table in the bar. You don't see the hostess to sit in the bar. That being said, there are way too many great places that want your business. There's no reason to go here. read more

Chicken and broccoli was great!! Spring rolls were perfect. Destinee was the best server I have had at any restaurant in a long time- very friendly and cheerful! The manager, Alicia, came over and made sure I was having a great experience- her friendly attitude is contagious! Restaurant was clean and had a very nice ambiance. I HIGHLY recommend this restaurant!! read more

Restaurant is DIRTY! When we sat down at our table, we had to ask for it to be cleaned off! Floors-Dirty! Bathrooms - Dirty! When you walked past the bar area to and from the bathrooms, the floor was dirty behind the bar and smelled of old spilt liquor! Food was ok! If we hadn't had a coupon for a free Lettuce Wrap- (which they charged us 99 cents for more lettuce...without informing us ahead of time), and a gift card we wanted to use, we would of left! When I informed the manager about how dirty his restaurant was, he acted very indifferent! When I told him that I wouldn't be returning....he never apologized or asked for us to try them again! Don't waste your time or your money here!! read more

I come here for the soup. I love their wonton soup among other things. I will make a special trip for the wonton soup. Today we sat at a high top on the bar area. It was pretty busy and it took the waiter a while to come over to get drink wine orders much less acknowledge us. We got our order in and decided to order a lot of small things. Portions are big here and when you want to taste a lot of things, it's tough. We ordered the big bowl of wonton soup, California roll, spicy tempura green beans and a side of fried rice. All very good and tasty. When we are here with larger parties we opt for more dinner type options. The service was ok. It was a busy Saturday night so it was expected. The food was good and for the most part fast. Nothing exceptional about this place but it is consistent. read more

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Got my food and it was cold. Manager was defensive instead of providing customer service. I've been to this location several times and it's horrible compared to others I've been to. read more

First time coming to this location. Food was prepared very quick. The Mongolian beef was amazing. Our server, Cece, was very kind and attentive to our table. I recommend eating here!! read more

P.F. Chang's used to be a reliably "better than average" experience for Chinese inspired food. Sure it was pricier than the local Chinese takeaway, but ambiance, food quality and broader options made it worthwhile. Well, it's been a while since I visited one of these but the one in Grapevine did not meet up to expectations. Menu is limited, expensive and the food was not that good. The (new) chicken teriyaki was essentially chicken nuggets in a sweet sauce with almost no veggies (or flavor). It was also very oily. Likely used a mass produced generic sauce and frozen chicken pieces. Uninspired and overpriced. Service was good, as were the drinks. But we'll not be returning anytime soon! read more

What the heck happened to PF Chang's ? What a let down in me u choices , food quality and flavor. This used to be our twice a month spot. Chilean sea bass gone. Northern style ribs precooked crap with no five spice, and l I've had better lo mein at a Chinese buffet. What a shame... The changes they've made were not good ones. read more

Went in tonight to get a quick to go order because I was in Grapevine. Waste of money and disappointment. My order is half the size of my local place in Roanoke and twice the price.... And I'll let you judge the amount of chicken. I dug for 3 minutes just to make sure I did not miss one. Shameful when we say the restaurant industry is struggling but this is what you get for your money. read more

P.F. Chang's - Chicken Lo Mein - Chinese Near Me - Grapevine, Texas

We were told that we could not sit in a booth in an empty restaurant today for lunch. My husband asked me to marry him 9 years ago in the booth pictured. Lacey the manager told us we had to move. We will never return. read more

P.F. Chang's - Empty dining room - Chinese Near Me - Grapevine, Texas

fried rice tasted frozen, orange chicken tastes like trash and looks like trash. Came here feeling hungry, left feeling hungry. Waiter was nice though! read more

Our server Tangela went above and beyond and took great care of us. The food was delicious as always. We love this location and will definitely be back! read more

Great experience.... Was greeted and seated immediately, within 2 minutes. The waitress came up and introduced yourself and took our drink orders. When asked she made a few recommendations and took our orders. The food came out quickly, was hot and fresh. Lettuce wraps, orange chicken bowl and shrimp fried rice were all flavorful and delicious. Drinks were kept full, waitstaff was attentive. Great experience all around read more

A Chinese restaurant with no green tea! Went there to eat a month ago and then on 30 November and same story, no green tea to drink with my meal. Uh? This is a Chinese restaurant. Manager could buy green tea in any Asian grocery store for the restaurant. Servers don't seem to know why no green tea. Otherwise great food. read more

Paid $23.65 - $2 tip and $1.65 for taxes. Ordered Kung Pao Chicken - just the entree. I don't agree paying over $20 for chicken that looks like it came out of a Tyson frozen chicken bag. I avoided the Pei Wei in Euless because the reviews were tearing them up so I chose P.F. Chang's. Not the best choice and won't be going back. ¯\_(ツ)_/¯ read more

P.F. Chang's is our go to for large family birthday celebrations because the accommodations and service for large parties is excellent especially for our high request family and there is something on the menu we all like. I always order the Oolong Chilean Sea bass and taste everyone else's choice. I have yet to taste anything that was not good. So much food and lots of leftovers if you do not eat family style and share. Today party of 8 with 8 entrees, 3 appetizers, 3 glasses of wine and 1 cocktail our total was 300.00 with a tip. Pricey for everyday but for special occasions totally worth every penny. Shout out to our waiter Tyler for excellent service going above and beyond. Food is actually more like 4 stars but since the service these past 4 years has been so excellent I'm giving them 5 stars. read more

P.F. Chang's - Oolong Chilean Sea Bass - Chinese Near Me - Grapevine, Texas

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Love the gluten free options. Manager approved a gf dessert not on the family feast menu. Literally every single employee we came in contact with from hostess, bus boy, waitress, food runner... all extremely polite and kind. We aren't local, and I was blown away by their kindness to us and one another. read more

This evening we purchased $74.00 worth of food. We ordered Changs Spicy Chicken with brown rice extra spicy plus add extra chicken which cost. Next was the Salt'n'Pepper Prawns with extra green onions and fried rice, rice cost extra. The third meal item was the Singapore Street Noodles, extra spicy with chili-garlic sauce and extra shrimp that was an additional cost. Finally we purchased an appetizer, the pork pot stickers pan fried. We placed the order at 6:14pm and when my husband went to retrieve it, unbeknownst to him they gave him the wrong meal at their curbside pickup. He came home, shed his clothes and showered before jointing the family for dinner. You see my mother lives with us and has asthma and upper respiratory issues and we also have a 7 month year old son so we try to take every precaution we can to not bring the virus home. And if that's not enough we at least hope we've washed it away before we come in contact with those two specifically. We received a call from a manager name VC that was we received the wrong meal. We explained that we were going to call him as soon as we found the number because we didn't want anything from this meal we brought home. He informed us that he had squared the other customers away and would remake our meal plus refund us our money. So my husband returned for a second time and retrieved the food they brought out, came home and went through his process. I'm attaching pictures because they decided to send us home with what they felt we deserved which was burnt salt'n'pepper prawns without the salt and pepper. A barely there box of fried rice, it actually had two table spoons of fried rice inside a large rice box. Pot stickers that were barely seared on one side and jelly like everywhere else. And no chili-garlic sauce just some kind of dipping sauce I'm not familiar with. I will not order from this location again. We have dined inside twice before and the first time they got my order wrong. The second time they brought my husband someone else's meal. So we stopped going there and frequented the Arlington location. However in honor of Take-Out Tuesday we went with the closest location. Big mistake for us because even with a second chance to wow us the service and the food fell flat. Shame on us for not learning our lesson the first two times. read more

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We went here for our 46th anniversary on the 15th of December and the food was great. The service was prompt and the server was courteous and friendly. The manager Ali had the table decorated up very nice with placemats and a vase with yellow roses in it and a card signed by the employees. We felt very special. We ordered dessert but were too full to eat it so we took it home with us and the rest of the meal we couldn't finish. It was enough for dinner a second night plus our dessert. It was a great way to spend our special night and I would highly recommend the restaurant. read more

P.F. Chang's - Chinese Near Me - Grapevine, Texas

Service was great but the food...not so much!!! Lettuce wrap sauce was different and got 5 tiny tiny pieces of lettuce with it. Cannot believe they served it like that. Pad tai was subpar but edible and the kung pao beef was nasty. Oh and the gnats!! Flying around everywhere in the bar. So gross!! read more