Customer service was decent. Nothing to be overjoyed or disappointed about. When I first walked into the restaurant, though, there was a strong funky smell, almost like a poop smell. I seriously thought about turning around and walking back out. I was hungry, so I decided to stay, and thankfully, the longer I was there, the more the smell seemed to fade. I ordered the sesame chicken with rice and broccoli. The chicken had a nice crunch to it, the rice was flavorful, and the broccoli actually had a lot of flavor as well. The first few bites of chicken tasted a little off to me, but as I continued eating, it seemed to get better. One thing I did like was the presentation of the to-go order. They put everything in a nice little orange handbag-style bag, which I thought was a cool touch. It made the order feel a little more put together than your typical takeout. Overall, the place was decent. The food had some good points, but between the smell when I walked in and the chicken starting off a little questionable, I can't say I was blown away. I may or may not be back. read more

The Wok - Pan Asian Near Me - Southlake, Texas

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The choice to only order soup and dumplings may have been the reason I only rated this restaurant two stars. Service was good don't know about the ambiance but the location was good for where I was running errands that day. I may try it again based on other Yelp reviews. read more

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A Saturday night in from the pool, nothing sounded better than some Chinese food. Via UberEats, the delivery packaging was supreme and gave me high hopes. Everything was just kinda blah..I went with the Orange chicken, doubled the chicken($5 extra), substituted llo mein($2), side of fried rice and 2 chicken egg rolls. Orange chicken lacked orange flavor, nice portion size but I did pay extra for it. I had to douse the rice and lo mein in soy sauce to give them flavor. I didn't taste any chicken innthe egg rolls. Side note, if you want Sweet N Sour sauce with your egg rolls, it's an additional $1.50..I've never heard of that before. Thank goodness, I had soy sauce, sweet n sour and orange sauce at home to make this somewhat good. A 4 is generous but maybe my taste buds were off this night. read more

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Finally had the chance to try this spot. The interior was clean and welcoming. One highlight was the takeout bag they offered; it was really sturdy and felt like a reusable bag. Much better than a paper or plastic bag. They had a sesame and sweet & sour chicken combo that was nice. Not often do I get to try both. The dish itself was on par with other places. The fried dumplings were pretty good, I enjoyed the crunchy crust. Overall it's a decent spot that would satisfy a craving for easy Chinese food. read more

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I'm so disappointed. We found this place about 6 months ago and loved it! The food was made fresh and amazing. Today it was not the same. The batch of chicken I received was tiny pieces that were chewy and had very little meat on them. It was not good. It will most likely be our last time after spending as much as I did for the quality I received. read more

Customer service is non-existent. Employees arrived 10 mins before opening and shooed customers away because they weren't ready. Due to work constraints was unable to wait for the employees to finish cleaning and left for any other restaurant that was willing to open on time. Do not recommend anymore. Don't know what's happened - changed hands? New employees? read more

A bit out of the way. By Duff's Wing's. But very tasty Chinese food! Nothing fancy but very clean with an $8.99 Lunch Special as well! read more

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Spotlessly clean Chinese foods at a walk-up counter, made by friendly Mexican folks, for take-out or dine in. Table service is not available but the dining area is spacious but a bit echoey. Parking is adequate, food quality is excellent as is quantity at a good price. To follow this up, this place is worth driving to for the food. It's hard for me to believe but this could actually be from scratch. If it's not, I'm fooled! read more

The Wok - Orange Chicken with fried rice - Pan Asian Near Me - Southlake, Texas

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This is a very commercial Chinese restaurant but decent. The service was pretty quick. The food was made fresh in a place appeared very clean. read more

Open at 11am, sign was lit up on the front door. Walked in 1102am, ushered away by female moping floor - states won't be open for 20 more minutes. Uh, I'm pretty sure YOU should have showed up earlier and completed mopping the floor PRIOR to your advertised opening time of 11am. Not sure what's happened here, it use to be a wonderful dining spot - something has changed. Went to Mailai Kitchen down the road instead. Good luck. read more

Good value for money spent ... not to mention the very tasty fare. Location is poor but worth the effort.

The girl at the front was super rude. Tried to give it a chance but the service was not good.

We were in Southlake Texas and decided to look for a place to eat. We found The Wok on Google and decided to give it a try. It was 5:25 pm and there were no customers eating inside. We ordered Beef and Broccoli and the Honey Seasame Chicken. The food came to our table within 10min.s and it was fresh and hot. The food was delicious and there was plenty of it. I think next time we will order one entry and a side plate. I would definitely recommend The Wok for a great meal. At the end of dinner I realized that a most of their business was pick up and delivery. read more

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Finally, I found some great Chinese food in the Grapevine/Southlake area. There are a lot of decent and fair Chinese restaurants but few that are really good or better. The Wok has broken that streak for me. I ordered Sesame Chicken, which comes with dark meat chicken, but I substituted that for white meat. That leads me to my only complaint about the place, I had to pay $3.99 to do that on a lunch special that was originally priced at $8.99. The taste and the portion size of my dish I had no complaints about. My service was good, absolutely no complaint there, and my food was freshly prepared and to my table in less than five minutes. I can't wait to come back and try some additional dishes! read more

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Why is it so hard to find good Chinese takeout in DFW? I made the mistake of calling in my order while driving instead of ordering online. On the phone, the guy told me the Szechuan chicken was fried with some vegetables mixed in. So I ordered it along with lo mein, fried rice and chicken egg rolls. As you can see in the picture I provided the dish is like 75 percent vegetables. And they charged $15 bucks for it. The chicken was good but I was told it would be fried and I expected a lot more for the price. The fried rice was super bland, boring and undercooked. As you can see in the picture, it has nothing in it except a tiny bit of egg here and there. The lo mein is decent but needs cabbage or something. It's literally just noodles. Egg rolls were really good though. Overall I don't think there is a much better takeout Chinese place around. Had they given me fried chicken (and more of it) I might give it a 4. In the future, maybe I'll just stick with orange chicken or something read more

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The food was pretty good. I've had better Chinese, but there was nothing really wrong with this lunch at the Wok. They are a little heavy-handed in the crunchy vegetable department. Too much celery carrots bell peppers. At least for my taste. Eggrolls were good. The restaurants is not much to look at : probably 12 tables in here. I may come back someday. read more

Wanted this to be good, we need another choice besides Dragon House for some typical dishes. This was beyond disappointing. The fried rice was just okay, but the chicken in it was overcooked or reheated. The Mongolian chicken was awful and we honestly didn't eat any after the first scoop on our plates. Very dry, the veggies were hard like rocks, the onions and crispy onions were overdone. Sadly we still need some casual choices in this category. I'm sorry, it's one and done for us. read more

Everything we tried was so good! Suggest the sesame chicken, the orange chicken and the crab puffs! Would definitely recommend!

I have been there two times and both entrées that I ordered were very good. The place is clean and the workers are very nice. Large portions. read more

Great service! The food was amazing and made fresh when ordered! Large portions. Random stop for dinner, but will be back for sure!

We are so happy to have discovered this new Asian cuisine restaurant near our home. We ordered and very much enjoyed the sesame chicken, orange peel chicken, and shrimp fried rice. Each dish was delicious with generous servings and fresh ingredients. If you are looking for a simple dining experience, quick service, friendly atmospheres, and good food, this place will exceed your expectations. We will definitely come back and most certainly also order to go. read more

Orange chicken so delicious is my first time in the restaurant services is very nice. And the restaurant is very clean I love the general chicken this restaurant should be recommended to everyone. read more

Food is always great. Portions are very nice and the service is awesome. Food is always piping hot.

Good authentic Chinese food cooked by Mexicans has a lunch deal available everyday. Very clean and quiet. One tv going but it's the news. Food came out fast. read more

Hands down the best and the freshes Chinese food ive ever had always nice and HOT they treat u like family as soon as you walk in womt go no other place portions are big and just amazing I always order the orange chicken spicy level 1 to 10 on spicy i do a 8 and it's perfect with a fried vegetable rice on the side and a order of Kung pao chicken just amazing thank you for the amazing experience everytime im in there see u soon read more

Have only ever done take out but always quick, easy & good food. Weekend go to or simple Chinese fix.

Today was our first time trying out The Wok and we will definitely be back. Our lunch specials came out quickly and were delicious! The portions were generous and the food was flavorful. We had the chicken fried rice and sesame chicken. The restaurant is very clean and service was good. read more