Idk where to begin. from the very beginning when you walk in there is an overwhelming and unappetizing smell of sewage. I should have left from there but I thought I'd give it a chance. My husband's ramen was not it. We returned it bc the egg was cold, the noodles were not fully cooked and meat was overcooked. My sushi was okay but it didn't have a full layer of rice around it and was falling apart with each bite. The ambiance has potential but it doesn't feel clean. Especially with the smell. The servers were very sweet and they are aware of the issues in the kitchen. Apparently the chef doesn't take criticism very well. He was going to make us pay half for the ramen "bc he ate some of it". Once he saw us talking to the server, he yelled from the kitchen to remove it from the bill. I honestly felt bad for the servers bc they probably deal with this all day. I left them a large tip for being so kind. This place could really survive if they tried but sounds like the chef doesn't want to. Especially with the location in Southlake I don't think it will last very long. Too bad bc it's a perfect location for Asian cuisine! read more

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This was by far our worst experience here. We've eaten here before and it was good food. We ordered Bulgogi, and a couple of sushi rolls. The Bulgogi was more like soup with chopped beef on top. We ordered the Rainbow Roll and the Big Mac Roll. The sushi on the Rainbow Roll was dry and the portions were not very big, and too much imitation crab. The Big Mac Roll was suppose to be a variation of fish inside of a roll however, each piece of fish was about the size of my thumbnail and it was stuff full of imitation crab, which overpowered the entire roll. We ended up fishing out the sushi in the middle, which was a very much and left the imitation crab alone. Also came with a cucumbers, but it was more like the skin of the cucumber rather than the cucumber itself. Overall, not worth $160 we spent on the meal. We will think twice about coming back to this place. We thought with all the nice restaurants around this would be of the same caliber but they failed. read more

I was craving ramen on a cold day and there are not a lot of ramen options near Southlake. I tried Ozeki and would return there. The lunch special that comes with your choice of a California or spicy tuna roll is a good option. There was a $3 upcharge for wavy noodles, so it's a pricy lunch. The broth itself was fine, very simple. I received 5 star service. read more

Ozeki - Lunch tonkatsu - Sushi Bars Near Me - Southlake, Texas

Trash, unless you like getting upcharged for basic necessities to enjoy a meal. Chicken ramen is 18$, so is pork ramen, but to sub one for the other it's 3$. They don't have spicy ramen, but chili paste would cost 2$ extra. Also, they only put one sliver of meat in your ramen that contains a lingering after taste. Crazy. read more

Ozeki - Garlic ramen - Sushi Bars Near Me - Southlake, Texas

Matcha Mont Blanc was good!!!! Must try. But Be aware, their "Shrimp Tempura" is NOT TEMPURA. It is deep fried shrimp with panko like the korokke. The sushi was decent and not too pricey. The staff is very friendly and professional. read more

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Bad quality food, having diarrhea now right after dinner here. So does my friend. The egg was smelling funny when eating it. Reporting to health department read more

Came here and had a chirashi bowl for dinner with my colleagues, the fish was good and tasted fresh. They wanted to charge me quite a bit more on an already expensive bowl when I simply asked for more salmon than other fish. Which I wasn't pleased about but just ordered the original chirashi. Service was good, it was a bit warm in there but it had a nice view of the surrounding area and vibe. My colleagues ordered the bulgogi bowl and a salad with sashimi and they both liked theirs for the most part. read more

We popped in for some saki and apps while Christmas shopping. So over priced and food is not earning the price tag. I'm not sure the pork in the pork buns was good. It was dry and tasted slightly spoiled. Buns fell apart. The shrimp shumai were your standard steamed shumai and one of the four came looking half eaten. The Bulgogi bowl was fairly good but very sweet so couldn't eat much of it. (We shared it so that helped!) My cucumber salad was $9.00 and I'm pretty sure I was just eating raw cucumber so I asked for a little more vinegar/dressing. The Nigori I ordered was the small and they charged me $24! The full 750ml bottle at total wine is 9.99! My hubs got a $10 can of Sapporo. Yikes!! Won't be going back, but they do have a good location. read more

Tuna sashimi wasn't fresh but definitely from frozen. Every dish that came out was cold.....pan fried gyoza, ramen and boa bun filling. Buns were dried out and fell apart when touched. Waitress was sweet and could tell we weren't happy with the food. Won't be going back read more

I came in on a thursday, was pretty dead. The staff was so kind, very courteous. Ya'll get the ginger salad! So good, maybe go light on the sauce. I got the spider roll which had a generous amount. The drinks are a little pricy but it's Southlake sooo... Come here for good food and drink. read more

We love this spot! Solid 5 stars. Outstanding servers/employees work here! Everything we have ordered here has always been delicious and they only use the freshest, quality ingredients. We have lived in Southlake for just a few months and have been here at least 5 or 6 times. Portions are perfect and their prices are on par with other local spots or less. The hot meals we have had are the chicken teriyaki, Bulgogi, gyoza and and spicy garlic edamame... My husband loves their ramen! The fish is the star at Ozeki and I recommend the Ahi tower and the Yellowtail Heaven both are EXCELLENT! Cucumber salad and the poke are both great too! We always get the same rolls and enjoy them.....their Porche roll and the Spicy tuna roll. They have outside seating when the weather is nice and they allow dogs on the patio - bonus. Great sake (hot and cold) as well as a nice beer and wine selection. Shout out to the waitstaff at Ozeki. Thank you for all you do! Servers play an important role in guest satisfaction and its so refreshing to visit a restaurant with excellent service!!! So nice how you have created rapport with your customers:) read more

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Food was great, super busy so the service was a little slow, but luckily we were in no rush. Staff was very polite though and we'd definitely come back read more

Saddening to write this review since their food was rather tasty the last time I had it a few months ago. I took my partner and mom here in hopes that it would be a better experience this time (as the service was pretty slow even during lunch time). There was only one girl working as both the hostess and food runner that night. We sat down for what was almost an hour, and never even received waters. There was a smell that was also present last time I ate there akin to sewage like you'd smell in a public bathroom. We had to leave and find another place to eat instead. The girl working apologized to us and I know it wasn't her fault. I honestly think this place may shut down within the next year. It's overpriced and many of the items on the menu (food and alcoholic drinks) can be found at better places for much cheaper. Charging $60 for a bottle of sake you can buy for $12-15 at a store is highway robbery. read more

Eel was disgusting. There is no way Koreans cook authentic Japanese food. Karaage chicken was just fried chicken with no taste. As a person from Japan, any food they make is not acceptable. read more

Ozeki - Just take nothing People here really need to go to Japan... - Sushi Bars Near Me - Southlake, Texas

The service was polite, the shrimp tempura to roll was delicious. The shrimp tasted fresh. The ginger dressing salad was good and the green tea was not bitter, even after a long steep. read more

Probably the best ramen I ever had. The best gyoza too. Listen I could try to describe it in words but you will 100% not be disappointed in either of the options I choose. Looking to come back for the lobster ramen for a special occasion. I know they will not disappoint. The gyoza was just the best flavor I ever had. read more

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I've been here before so I'm surprised at the poor service today. To be fair, they appear to be understaffed - I only saw two people working and no hostess. When I walked in and said it was just myself, the gentleman appeared confused and then referred me to the bar, which had no bartender. I was asked what I would like to drink, asked for sparkling water, and was offered the choice of Perrier or club soda from the gun. I chose Perrier and it came in a plastic bottle. I had to open it and pour it myself. About 8 or 9 minutes went by and I realized it seemed as if I had been forgotten, so I dropped a $10 and walked next door to Truluck's where I'm having an amazing dinner. read more

My friends and I went here last night and we were all super disappointed. None of us liked our food, and some parts of our dishes were straight up gross. One of us ordered the teriyaki chicken and it was so rubbery and dry with hardly any flavor. Another ordered ramen which was bland and the pork belly tasted like it came from a freezer. I also ordered a cocktail, Japanese peach I think, and it was so gross I only took two sips. Then when I asked for it to be taken off my bill the waiter became extremely rude and said he couldn't do anything about it. Luckily who I think was the manger came over and was very nice so it got taken off the bill. Overall we were all extremely disappointed. read more

Expensive but just know that coming into Southlake. A bowl of ramen will run you 20.00, a roll is sushi will run over 20.00. We ordered takoyaki to start, California roll, house salad, ahi tuna salad and a salmon roll. The Salmon roll was fresh. The tuna poke salad was way too heavy handed in dressing, order dressing on the side. For this 25.00 dish it would go a long way to add a small scoop of rice etc to make the value of the meal. Service was good. read more

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Good ambiance and food was ok. A bit pricey given the area but it was expected. Decent place to check out once. Kuro Ramen wasn't too bad. Service was decent as well. Recommend to try out once. read more

Ozeki - Kuro Ramen - Sushi Bars Near Me - Southlake, Texas

I needed to run errands in Southlake and it was lunch time. I am happy I picked sushi for lunch. Service was fast, friendly, and efficient. Ahi Towers are one of our favorite things. I was happy to see they had an Ahi Tuna and a Salmon Tower. We got the Ahi one and it was amazing. It had very little rice and I thought the chips they served with it was a nice touch. I like a little crunch with my meal. The White Rose Roll was in the riceless section. It was perfect; fresh and delicious. The house ginger salad was a little larger and more flavorful, with different types of greens, than a typical ginger salad. I really enjoyed it. read more

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Very friendly staff, solid good food. Got a table on a busy Saturday night with very little wait time (unlike nearby restaurants in Southlake town square, which can be a mess). We had the tuna tower, miso soup, cucumber salad, California Dream roll, beef bowl. Each were very tasty and served promptly. I would return for another meal! read more

Ozeki - Tower with Tuna - yum! - Sushi Bars Near Me - Southlake, Texas

The appearance inside and out is very clean and pleasant. The waiter greeted us right away and was super friendly. He did forget to bring our drinks (ice water) and we had to ask a couple of times. The food was fresh and tasted good. The only reason for dropping a star is that the price is a little high for serving size and quality. read more

Ozeki - Karaage Bowl - Sushi Bars Near Me - Southlake, Texas

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I don't usually leave reviews but I feel obligated to. I have never seen so many roaches in a restaurant in my life. They were in the wood seats, on the floor, and on the wall. Don't walk, RUN away from this place. read more

Not the same restaurant I tried 2 years ago. The Ozeki roll - their signature roll was disappointing. Swimming in a super sweet sauce, I couldn't taste the fish. Not what I would have expected or wanted. Service was less than stellar. read more

Ozeki - Ozeki Roll - Sushi Bars Near Me - Southlake, Texas

Service was great, so a shout to Bryce for that. Food overall was OK, nothing special. After that, come here for sky high prices for the food and even more overpriced liquor. I don't expect that they'll even be in business for all of 2024. read more

I've been on the hunt to find the best sushi spot in Southlake. I've concluded that everything available is mid-grade sushi and at staggering LA and NYC prices. Very disappointing, to say the least (not to say there isn't excellent sushi in Dallas, because there is!). We came on a Friday night (during prime time) and it was empty, empty, which didn't add up. We saw 4 stars on Yelp so the void took us aback. So, either some of the folks reviewing don't know what good sushi and ramen tastes like or we got a bad order. Either way, this place is lackluster and very poor value. High end prices with low end atmosphere and food. Starting with the ramen. I lived in Japan and have tried Japanese style ramen throughout the world. As you can see of the photo, the boiled egg was fully boiled and not soft. The broth tasted slightly rancid, which I got over. The noodles were over cooked and the katsu was lukewarm. It was pretty bad, to be frank. First time I didn't finish my entire bowl. The sushi was your typical mid-grade. No real sushi chef at these prices and, as with many Dallas sushi joints, seemingly run by Koreans. The fish was definitely not fresh from the Japanese fish market and rolls were $20-25, at least. The sushi was okay but terrible value for the price. The sushi rice was definitely poorly prepared. We ordered the Red Dragon roll and one other that was no rice. I noticed that Sushi Zen is always packed, even though it's only slightly better mid-grade sushi. So far, Southlake sushi has been disappointing. Notwithstanding, the staff was very friendly and the service was certainly top notch. read more

Ozeki - Tonkotsu Ramen - Sushi Bars Near Me - Southlake, Texas

Very yummy, fresh and authentic taste! Beautifully set up place. There's a bar right when you walk in, in the middle it's like a lovely restaurant with booths and tables, in the back there's a little area for single diners or even groups. The fish was fresh and refreshing and the ramen was delicious! read more

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The worst attention received here, we called at 8:45 to ask what time they closed, on the website It said at 10, the person who answered told us that the kitchen closed at 9:30 and that we should place the order by telephone, we informed him that we were driving from the airport and that we would arrive at 9:20, we placed the order over the phone , we drove for 30 minutes and when we arrived at 9:20 they told us that they cancel The order. Very unprofessional from their side !!!! I do not recommend this place at all read more

Ozeki - Sushi Bars Near Me - Southlake, Texas

I don't usually do a bad review but this time I felt like I really needed too, let me start with this place gave me the worst food poisoning of my life. I don't eat pork and I asked if they can make sure the ramen doesn't touch anything that the pork may touch and they said that is perfectly fine next thing I know I'm having the worst diarrhea of my life and throwing up and that's all from cross contamination, our waitress was very sweet but when she brought me my cup of water there was the longest hair in it and it wasn't mine my because my hair is very short. It was very pretty and aesthetically pleasing but the food messed me up. read more

Ozeki - Sushi Bars Near Me - Southlake, Texas

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The Southlake roll was good and spicy. Ferrari roll was super tasty, good mix. Draft beer was cold!

A very fun japanese experience right in Southlake Town Square. The service staff are very attentive and wonderful to talk to. Atmosphere is great for a date or a nice family meal. The food itself is authentic and tastes pretty darn delicious. We ordered the shrimp tempura, takoyaki, Tonkotsu ramen, and salmon ahi tower. They were all pretty good. The Tonkotsu broth and noodles were great. My only complaint was that the beef was a bit rubbery. The soft shell crab we ordered was perfect. The takoyaki came out and was at an edible temperature, rather the molten lava temperature that usually happens when I order this appetizer elsewhere. Besides the beef everything was done perfectly. Overall we really enjoyed ourselves here and can't wait to come back to try out some other great dishes. read more

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Stopped in for a Friday date night dinner with my GF, and we had high hopes for Ozeki since it was at such a convenient location in Southlake town square. The primary reason that I'm giving them 3 stars is because of the hostess. The hostess mentioned to us that she would be following the list that she made based on when people checked in. We promptly checked in with her and waited. After seeing multiple 2 party couples who checked in later than us get seated, we decided to talk with her. She mentioned that she "forgot" our names on the list, and did not even apologize for the inconvenience. Honestly, I would recommend that Ozeki provides the hostess with better education and training on restaurant etiquette. We got seated at a small table and our waitress was extremely nice, she promptly took our order and the food did take a bit to come out, which is understandable because they are new and still working out the kinks. We ordered the Geso Karaage, salmon tower, and Tonkotsu ramen. It was great that they provided a side of complimentary edamame while we waited for our food. The Geso Karaage (fried squid legs) was not that flavorful and was not crispy enough. I'd recommend staying away from ordering this hot plate and order the salmon tower instead. The salmon tower was presented well and stacked pretty tall. There was a generous portion of spicy salmon and crab meat. It was seasoned well and is a pleasant cold dish. In regards to the ramen, the Tonkotsu ramen fell a bit short of our ramen expectations. The broth was way too salty for us, and the chashu was a bit tough to chew. However, the soft-boiled egg and mushroom did taste fantastic and were flavorful. When we got the bill, they also gave us a $15 off coupon for future use, which was a nice gesture since we came during the soft opening. Overall, Ozeki does have a lot of work to do, especially to compete with all the Japanese ramen chains in DFW. I hope they can improve some items on their menu and have a more diligent and caring hostess. At the moment, in my honest opinion, if you're looking for high quality and tasty ramen at this price point, I'd recommend checking out Hinodeya in Dallas. read more