I don't usually leave reviews, but this experience was too ridiculous not to share. The food was below average--bland, greasy, and honestly felt like it had been sitting out for a while. Definitely not worth the price, then after I get called back from one of the ladies who served just to ask why I didn't leave a tip. Seriously That's beyond unprofessional. Tips are earned, not demanded. Maybe focus on improving the food and service instead of chasing down customers for extra cash. read more

I went here for lunch much recently on a week day. Despite being almost empty the service was extremely slow. The menus had a greasy residue and were slightly slimy. The Mongolian beef was actually really good as was the Beef with Broccoli. Overall the food was pretty good but the service and cleanliness could use an overhaul. Hopefully the management can get it together as I really like this place! read more

P.F. Chang's - Mongolian Beef Bowl - Chinese Near Me - Durham, North Carolina

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I eat the honey chicken with white rice. The dish was horrible. It was dry and tasteless. I have eaten at your restaurants several times and was pleased with the food. Your meals are pricey and to experience this unpleasantness is terrible!! I'm not happy! I will not dine here again!! read more

Delicious food and a great ambience at this location. Definitely recommend making a reservation. Service is good and polite but most of the time waiters seem short staffed, and typically takes a while for food to come out, so definitely order an appetizer! We tried the special menu steak dumplings, pan seared, and the presentation using the water to pour and make flames was super cool. read more

P.F. Chang's - Wagyu Steak Dumplings - Chinese Near Me - Durham, North Carolina

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I always assumed PF Chang's was the Olive Garden of Chinese food and guess what? It is. But worse. You could eat at any mall court Chinese place and it would be five stars compared to this and would be paying at least half the price. I had one guy long ago try to sweeten the deal to go out with him saying he'd take me to PF Chang like some kind of baller, but I knew better then and I should have known better now. Out of their dishes, I tried, MaPo tofu, japchae (Korean sweet potato noodles), Sesame chicken and Lo mein. I started with the sesame chicken, thinking that should be a safe bet, but it was soggy, flavorless, but ironically, it was the best of the bunch. After that I tried the MaPo but it tasted pretty much like soy sauce and nothing else. I usually love japchae and make it at home but this again tasted most like soy sauce and maybe some Worcestershire sauce for good measure. Not that it matters if you're not going to eat it, but the portions are small for the price if you do like their food and the setting may make it seem better than it is if you like overworked, stylized Chinese kitsch, which I do so a win there I guess. The moral of the story: trust your gut when it comes to food or men. read more

We just had the best experience! We ordered Mark West Pinot Noir and it was incredible! I absolutely love the atmosphere in this location. Aaron waited on us and he was super personable. The lettuce wraps and the pork ribs are absolutely delicious! The restaurant and the bathrooms were super clean too. read more

P.F. Chang's is good. Is it my favorite food ever? No. They are notorious for their lettuce wraps. Yeah they're good. I'd come back for them. They come on a bed of fried rice noodles and a light sauce. This was a fan favorite at our table. They're famous for a reason. The fried rice was good, chicken and broccoli good, pad Thai good. But it was just good. I'm not mind blown. I will say that I think I'd Come back. I'll explain why. I love that you can share all the plates. I love the ambiance. I love the energy. The service was great. What I'm really coming back for is the desert. AMAZING. We got the fried banana and IT was mind blowing. It was warm and wrapped in a crunchy roll. The ice cream was exceptionally creamy. It was coconut-y and had a light caramel drizzle. The fruit were frozen but not Icey. It was just the right amount of cold. Those who are particular about consistency and temperature know what I'm talking about. I would honestly come back for desert, lettuce wraps and alcohol-free drinks. I added an extra star for desert (10/10) and bc they have gluten free options. There are so many GF options!!! read more

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Our server was so friendly and nice!! The food is always good here - plus they absolutely loaded our table up with rice!!! Yum!

Decided to bring the girls here and we had a joyful time. No wait time and the place was pretty clean. The service was absolutely amazing and so was the food! You get pretty big potions for the price of the food. I got a lunch size and was unable to eat it all. read more

The food is too sweet for my taste buds. I believe the cuisine has been tailored to my American folks which is not necessarily a bad thing. However, as an Asian food enthusiastic the flavors were simply not there. Visited with a friend who already had experience with the restaurant's Boston location. Food itensI Ordered were pad thai noodles w/ chicken, Chang's spicy chicken, wanton soup, hot and sour soup, and NY style cheesecake. Also ordered Twisted whiskey sour in drinks. Only thing I liked was the drink which was really good. Kudos to the bartender. However, had to ask for hot sauce to finish up the sweetened pad thai and some of the Chang's "spicy" chicken. The wanton soup was nothing out of the ordinary and hot and sour soup was ....again....sweeet. Someone used used all the sugar. Last thing that does not irk me particularly, but was out of the ordinary, was that the bill was just slammed on our table without a bill book. Got the McDonald's treatment. First and last time here. read more

P.F. Chang's - Sorry for the crumpled bill, but it came in without a bill holder. - Chinese Near Me - Durham, North Carolina

Had dinner here last night. This is the second time we've come on New Years Eve. The food was very good. But what really made the meal great was our server, Sis. What a doll!!!!! She was wonderful. Very friendly and congenial even after working the entire day, with hours still left on her shift. I struggle to understand all the marginal and poor reviews. We will definitely be back before, and on, New Years 2025. read more

Four of us had Friday night dinner here and we made reservations using Open Table which worked out well. We were seated almost immediately and service was pretty good. We ordered lettuce wraps and fried green beans for appetizers and a red oak beer... which is REALLY GOOD. Main entrees were Mongolian beef, honey chicken, spiced chicken and kung pao shrimp. I really liked the kung pao chicken.. just the right amount of heat! Portions were good but not huge. read more

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If you want a meal that includes chicken from PF Chang's across from Southpoint Mall in Durham, don't expect more than two small pieces of chicken. I got chicken lo mein, and they put just two pieces of overcooked chicken in there. What a waste of money. I'm done with that place. I've never had a good experience there. I will never spend another cent at that place. #pfchangs #ripoff #foodtheives read more

P.F. Chang's - Chicken lo mein with no damn chicken - Chinese Near Me - Durham, North Carolina

This is a good P.F. location. Food has always been good and the staff is good. But I mainly sit at the bar when I'm here. They have a great bar staff. Since COVID I've been getting takeout. The takeout has been good. You pull up call and tell them what spot you are in. They bring the food out. read more

P.F. Chang's - Chinese Near Me - Durham, North Carolina

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We ate at PF CHANGS Southpoint on Sunday and had exceptional customer service from our waitor, JUAN. This young Man was so kind, thoughtful, helpful, knowledgeable and funny!! He is everything you would want from a waitor, and made our dining experience wonderful. Thank you JUAN for being fantastic on our birthday celebration night! We would like to ask for your service area next time we visit in Raleigh... read more

Staff are friendly enough but save your money. Completely forgot my order and no one noticed. After my party had received and consumed their food, the people beside us (who ordered after us) received 2 different rounds of food, I was told kitchen was just backed up because of take out orders. Same table beside us then got additional food that they didn't order, free of charge, before my (full price food) ever appeared. No apology. No concern. PF Changs doesn't need my business because it's attached to a mall but they won't be getting it again. read more

The food is fantastic! Yesterday was my first time going, and I must say that the food is great! I love the Buddha Feast. You definitely get your money's worth. The service is as good as the food. Two thumbs up! read more

went to PF's tonight for my wife's birthday. 1) the table we were led to had not been wiped, was sticky and had crumbs on it in several places. 2) I got the teriyaki chicken. it was missing the peppers and the broccoli and the sauce was overly sweet and salty. we've eaten there before and it seems like the food quality has gone downhill. the service was fine, we'll, other than the dirty table and the incomplete food. read more

So, I'd never been tot this chain before but went there after a group decided to meet up there. I had no expectations, but to start off the menu was not vegetarian friendly. There were two/three options labeled as vegetarian In the entree section. Food : I got a tofu based Buddha's Bowl. The amount of tofu in it was sparse. It tasted eh. Fried rice : solid. Good. Banana spring rolls with coconut pineapple ice cream - easily the best part of my meal. Loved it!! The banana was perfectly ripe and soft with the cooking of the spring roll. Service : not sure if we went on an off day, but our waiter was working with too many tables to be effective. He seemed spread thin and didn't get us what we wanted on time. I had asked for my meal to be spicy but it really lacked any flavor. I had to ask a few times to get chili paste on the side to add. Overall : I might go to get the banana spring roll if I drove by there. Nothing made me feel like I'd go there again. read more

P.F. Chang's - Buddha's Feast - Chinese Near Me - Durham, North Carolina

This is the best appetizer ever... it's new. A filet mignon wonton appetizer! We all loved it! read more

P.F. Chang's - The new filet mignon wontons for appetizer, it's the best!!! - Chinese Near Me - Durham, North Carolina

Food was pretty good. I noticed that there was a task force team in the corner of the restaurant. I guess they are doing a mass training of staff. read more

Sad...they changed the menu a while back and all of my favorites are gone. Egg rolls are good and the egg drop soup is Amazing! The entres lack flavor. The beef was tough and the shrimp were overcooked. I was completely underwhelmed. read more

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Food was good as usual. Ambiance was as expected. But service was AMAZING today and way above average. Arieyana has an outstanding table side manner, extremely thoughtful in anticipating needs so that we never had to ask for anything. She was attentive and went above and beyond with all requests. Need more servers like her because the prices are high, but she made our outing very enjoyable. read more

I was across the street and wanted to change places for food. My friend met me there. Plenty of parking. Even if you have to walk a little, still convenient. You are greeted as soon as you walk in. We got a half booth/ chair thing, they should get a couple more booths. The menu has a lot of options. I got the vegetable spring rolls. They were cooked well! The sauce was excellent. I can't recall if it was sweet chili but paired really well. My friend got the tempura platter. Gave it the thumbs up. The rose that was available that day was decent also, a little pricey though. Taste was ok!...Sapporo was out, so they offered Kirin Ichiban and you know that's always a good beer. It's a cool layout and great decor. I'd go back. read more

P.F. Chang's - Rose - Chinese Near Me - Durham, North Carolina

We came into P.F. Chang's tonight. We waited less than 5 min to be seated. Each of the 4 meals were perfect. My pepper steak was on point. Sisi is an excellent waitress. We will definitely be ba read more

P.F. Chang's - Chinese Near Me - Durham, North Carolina

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My husband and I love Lime & Lemon so much. Food is amazing, the staff are always friendly and helpful. Yesterday we decided to go have dinner there to celebrate a special occasion and our waiter was Edwin T, we could not be happier with his work. They didn't have my favorite dish and he made very assertive recommendations on food and drinks and his friendly personality made our visit very pleasant. We both left the restaurant very happy and with great memories. read more

Great meal! Flavorful, portion size adequate. Nice atmosphere. Server polite and attentive

We had not eaten at P.F. Chang's in a while. We were traveling and stopped to visit friends in Durham and decided on PFC. Overall the food was good but we were shocked at the size of the portions. We ordered the Honey Crisp Chicken and the order had 12 pcs of Chicken. Our other Entree a beef dish was also smaller than we had remembered. In the past there was always plenty of food for the table of 4 to take home leftovers. We also ordered spring rolls and soup along with chicken fried rice. I was a bit put off when I paid the bill with a gift card and a credit card and tipped the waitress 20% of the total bill, not the discounted amount. She got snippy with me saying I didn't tip the full amount with the gift card. Where she was off was I don't tip on the tax. She received a $16 tip on an $80 tab. I really didn't appreciate the comments and the smaller portions. Probably will think twice before patronizing this location again. read more

I haven't been to a P.F. Chang's in over 10 years. I'm in the middle of moving and needed takeout (for the 20th meal in a row!). I was tired of the usual spots, and given it was late Sunday evening my options were limited. I figured I would give P.F. Chang's a shot since it was on my route home. The waitress was professional and directed me where I needed to go to place a take out order. I got the chicken lettuce wrap appetizer and one chicken pad thai to go. This cost $26 without a tip. The wait was reasonable, and I didn't have an issue given I didn't call ahead. When I got home I was disappointed by the portion size of the pad thai entreé. I would say the container was 1/3 full of noodles. They really filled up space with large cuts of green onions and shredded carrots. Nobody, literally nobody, would eat that amount of green onions and let alone when they aren't even chopped into smaller pieces. I ate the carrots because I was still so hungry. Even worse, my "chicken" pad Thai had 4 pieces of chicken total. This is not the place for value. I am sad I paid $26 dollars for green onions. The chicken lettuce wraps also had mushrooms or something in it, giving an unpleasant texture. Womp womp. Now I know why I don't go! read more

P.F. Chang's - Too many green onions, too little pad thai - Chinese Near Me - Durham, North Carolina

I was so nervous to dine here after reading all the bad reviews.... This was to be the dinner stop on our 4 hrs drive from out of state. My family decided we wanted something we were all very familiar with, fast and not too pricey, so we selected PF Chang's. I made a reservation on another app then can to YELP! to check out the menu and read recent reviews. To my delight they had a family meal that offered a variety of items that we had planned on ordering anyway but the more popular orange chicken and another item my niece wanted wasn't included so we decided to just order individual meals. When we got to the restaurant there were barely any cars in the lot. We thought they were closed until I went inside to confirm. They were open... just wasn't busy. I've never seen a PF Chang's that empty. I was really concerned but we decided to continue with the plans for dinner (considering we had been looking at the menu for the last 60 or so miles!) We started with a basic lettuce wraps and fried rice and they were as good as usual so everyone decided to order their usual order. I ordered Mongolian Beef (very expensive $21) and a kung pao Brussels sprouts, which were new to me. Both my items were very good! Freshly made, hot and plentiful. I even had to get a box because I couldn't finish it all. The service was great and the restaurant was clean. From the other reviews we must have caught them on a good night... solid 4 stars no complaints from out experience! read more

I've always been a P.F. Chang's girl, and I'm a sucker for their fried green beans! My man and I were in need of a date night, and I had never been to this location before. The atmosphere is dimly lit and wide open with space, which was really nice to dine in. We also got to sit in a booth-- even last minute! Always a plus. While I love their appetizers and entrees, the wait was unbearable. Our server, Terry, was so kind and attentive, but it seemed as if they were understaffed. That is the only reason I can think of as to why we waited 35 minutes for our appetizers. Although we were annoyed by the wait, the food was up to par as expected. read more

P.F. Chang's - Dinner menu - Chinese Near Me - Durham, North Carolina

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To me the food is outstanding. We really enjoy eating there. The service was good but the taste of the food is number 1 to me.

We went to P F Chang's tonight for dinner. We are done with this restaurant. it took almost 15 minutes for a waiter to come over and that was after we waved him down. hot n sour soup had too much coloring I the soup. They brought out our main dishes just after they brought us the soup, so our entrees sat there getting cold. My shrimp with lobster sauce was too salty. I will go to my local Chines e restaurant. read more

We are normal visitors to PF Chang's in other locations so we can speak to the usual high quality experiences. Our visit to the one in Durham, NC left us hoping we didn't get sick First, the good: The service was friendly and courteous. Erin and Lauren were absolutely fantastic and I give them super kudos for their service. The awful: Undercooked chicken that was not noticed until halfway through the meal. I cook chicken at home all the time and also did so in the food industry myself as a cook in my younger days. Undercooked chicken is inexcusable and shows a lack of attention to detail. It is not only gross, but dangerous to the health of whoever eats it. The manager and the server apologized and that was appreciated. They did remove the impacted dish from our bill, which I feel was the very least that could have been done. At this moment we are waiting to see if there are any sick tummies as a result of this visit, and will address the matter accordingly should that be the case. Our message to the cooks: there is no excuse for sending out undercooked chicken that is sliced, which should be even more noticeable upon proper inspection. read more

P.F. Chang's - Undercooked chicken - notice the pink/clear center - Chinese Near Me - Durham, North Carolina

My family and I came here to celebrate my birthday on a Tuesday. The restaurant did a great job with social distancing, including having all of the staff wear masks, and utilizing a digital menu using a QR code. All the food was delicious, including the appetizers. I had the lettuce wraps, and sesame chicken. My husband had the orange chicken, and my daughter had the pan fried and steamed dumplings. We all enjoyed our food. I wish this was extremely professional and friendly and attentive. I also received a complimentary dessert because it was my birthday. We had a really great experience, and I would definitely recommend this location to anyone. read more

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Third time I have ordered to go and they have messed up my order. One time I had invited company over for dinner and PF Chang forgot to put a couple of my orders in the bag (but had already charged me). I had to excuse myself and leave my guests to drive all the way back to pick up my order which was still in the process of cooking. I was pretty embarrassed for leaving my guests alone. The portions are getting smaller but the price has stayed the same. I used to be a big fan but this location is making it hard for me to ever visit PF Chang again. So a few months later I tried PF Chang again. This time I dined in thinking they will not miss up my order. I was wrong. I had a really bad day and was hoping for some good food and drink. But my order was wrong and my Sangria was terrible. I paid $10+ for. Drink I never even drank half of the glass. And my food was messed up. They tried to fix it and it ended up being worse. It's sad! PFChang used to be of such high quality and great service. But not any more. I paid $45 plus tip just to leave the restaurant in a worse mood than what I went in. I was simply looking for comfort food! read more

My party of 12 had a reservation for 6:30pm for our semi formal dinner. We were late because of traffic and called at 6:15 to inform them. When we arrived at 6:41, we were informed that our table would not be ready for 15 minutes. We got seated at 7:06. My vegetarian friends wanted the veggie spring rolls but they were out. My friends ordered the hot pot of tea and there was only enough to fill one cup of tea and it was cold. Multiple different orders were not correct and I received my entree before one of my appetizers. One of the orders was not hot. Another one of the orders was left on the waitress table instead of being given to one of my friends. One person ordered tofu with their pad Thai and it came with chicken. She is vegetarian. The broccoli in one of the dishes was undercooked. One of my friends ordered a side of brown rice and did not receive it. My friend got a Shirley temple to go and it tasted like unsweetened sparkling water. The waiter was very nice. She was the only pleasant factor in this experience. read more

Got one of their vegetarian friendly tofu meals, food overall was okay, however it only had two tiny pieces of tofu, read more

P.F. Chang's - Chinese Near Me - Durham, North Carolina

I honestly can't say what happened to the quality of this restaurant. But, what we were served was borderline cafeteria food. Hours following the meal, my husband, sister, and brother-in-law became ill. And all I can say about our server is negligent one of the worse dining experiences I have had in years. Needless to say we won't be back. read more

This was my first time here at this restaurant and I wasn't impressed. I ordered the kung pao chicken first off it wasn't spicy at all and it had a burnt flavor to it. I ordered fried rice with it and it tasted like something I'd get at the mall. My sister had the salt and pepper prawns and they were actually pretty good but the rice again wasn't anything special. My brother in law liked his braised short ribs he is the only one at the table who actually cleaned his plate. Appetizers were over cooked but the dumplings were pretty good. Overall this is a hard pass for me, I won't be back. For the price I expected to enjoy my food I was actually looking forward to it but it was a major disappointment. read more

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