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    Oregon Roads

    5.0 (11 reviews)
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    2 years ago

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    4 years ago

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    8 years ago

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    5 years ago

    They were fantastic. Very kind and respectful. My moms cadi is in great condition and she loves it. Many thanks~

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    9 years ago

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    Ask the Community - Oregon Roads

    Review Highlights - Oregon Roads

    My family recently purchased a car from Joy at Oregon Roads.

    Mentioned in 3 reviews

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    BMW of Eugene

    BMW of Eugene

    (73 reviews)

    Bought two cars from this dealership. I assumed that gave me some amount of special treatment. It…read moredid not. Communication is awful at best. You respond to text message to a number that no one checks. Or if some did, someone did not care enough to respond. I was never called back with their offer. I tried to reach them and was told they were too busy but will get back to me that evening. They never did. I ended driving to Portland and buying the same car for less money and a whole lot less hassle.

    I live 4 hrs from this dealership so I called and spoke with them. I already had my own financing…read morewith the bank so they didn't have to worry about any of that. They gave me a rough estimate on what they would give me on my trade but said they needed to see the truck. Ok that's fair. First issue was they would never call me back. Their communication is horrible at best. I never really spoke with the same person twice. They told me the vehicle would be ready to look at one day. It wasn't. I had already taken a day off work to go look at it. Luckily I had called the day before to confirm it would be ready. Again. I had to call them. When I finally made it to the dealership they met me in the parking lot and wanted me to just come in and sign the paperwork for the truck. Uh no. We hadn't agreed on price of new vehicle, trade etc. I took the new vehicle for a test drive while they looked at my trade. Ultimately they declined to work with me on the trade or price of new vehicle. They knew they had me because of the distance I drove. They completely took advantage of that. I almost left on the principal alone but I wanted this specific vehicle. Then I went and met with Megan in finance. That was the worst part of this whole expierence. She had a super short attitude like I was inconveniencing her the whole time. Would not explain things and was short of rude the whole time. Zero customer service at this place. I saw all the reviews before hand but still made the mistake of going in. I knew better. Do yourself a favor and stay away. Only giving it two stars because I got a complimentary bottle of water while I waited and the young lady they had go on the test ride with me and hang out with me while I waited on funding and what not was very friendly and personable.

    Oregon Roads - car_dealers - Updated September 2026

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