Alex Torres- personal banker He did a good job of helping me…read moreand my mom get her accounts organized. He was thorough and I felt like we got the right accounts for her situation. I am rating Alex not the bank

Wells Fargo....You suck! No really....you do....really bad…read more I banked with these guys for about 5 years. I never really had problems with them when I was in Coos Bay (odd I know)....but since I moved to Eugene and have continued business with them they only showed me how incompetent they can truly be. It all started when my wife had her car broken into and someone stole her purse. In her purse was my debit card to the WF account. For other reasons I'm not going to get into, we were already phasing out WF and transferring our bills to Chase. With that in mind there wasn't a lot of money in the bank, yet it was still open and we would simply deposit money to pay a bill. My wife called me about 30 min after the theft occurred. I instantly called WF customer service and told them what happened. Clearly stated, "PLEASE FREEZE my account....ABSOLUTELY NOTHING should be allowed out of here I don't care who it's too." Customer Service Representative replied with, "OK Mr. W...Your account has been frozen and there will be no transactions from this point out. We will even open you a separate account in the meantime while this all gets straightened out." .......my ass! So the next day I checked my online account just to make sure nothing has happened. WHAT DO YOU KNOW. $125 was taken from our savings. Why was that screwed up? 1st of all....I froze my account. 2nd....We didn't even have money in savings at WF. How can they take money from an account that we don't even have money in? At this point I clearly had to go INTO the branch to get this handled. I dealt with a guy named Steve. At first this guy seemed to know what he was doing. I was in there for about 1 hour, talked with bankers that he needed me to via phone and started a few claims to get charges reversed....OH!! And I had my baby with me at this point too. I guess I better sum this story up somehow.... I ended up going into the branch 3 different times. Same guy handled this each time. He kept telling me he would talk with the branch manager to get it cleared up. THREE MONTHS LATER. I get a notice that I owe WF $125 and it's going on my credit report....WTF!!!! I called down and spoke with Steve and explained how he's been handling this account very unprofessionally. I explained how I now OWE WF money...and nothing has been straightened out. AGAIN...he said he'll get back to me after speaking with his manager. This time I stopped him and said, "NO!" I will call back tomorrow and speak with your manager myself. I did just that..... When I got ahold of the manager, I started off by saying, "im a very polite person who is very positive. But your employee Steve, Is an idiot who doesn't know his job from his ass." I visited the branch one last time to speak with the manager in person. As we talked she had NEVER EVEN HEARD of ANYTHING about this. She was completely clueless about it all. That tells me that Steve was getting overwhelmed with what he was doing and couldn't get the job done, and DID NOT ever talk to his manager about it. The kind lady who was the manager FINALLY got all charges reversed and my name cleared with WF after 3 months. To say the least I have not been back, and I dont trust them with my money for 1 second. Think twice before using Wells Fargo.

I relocated to Springfield from California in 2017. I was temporarily disabled and living on Social…read moreSecurity. I was not prepared for the cost of starting again. It seemed to be impossible to get a loan and a neighbor recommended CashCo. I continue to be a customer, the rates are affordable and the employees are awesome. Thank you for helping me when I needed it the most.

Terrible service, I could have gotten a loan through them but because of how poor the service was I…read moreleft.

I've been loaning though this company since 2012. One of the main reason I loan here is it's quick,…read moreeasy, reasonable rates, and at the beginning were able to help me build my credit back up. I will continue to use them for any of my financial needs and will refer anyone I can to use their services.

They pull your credit even though they say it's like borrowing from a friend and they listen to…read moreyour story. It's crap they don't care they see a number and disqualify you. What a waste of time and they do a hard credit pull too so beware

I have accounts at a number of Eugene/Springfield banks and credit unions, and I have slowly merged…read morethem into Onpoint for their good service. I am a landlord, and I visit the Coburg branch frequently( the rent checks never come at the same time), and what they have done for me is terrific. What happened is I got the dreaded IRS audit letter. I didn't save all my statements over the course of 7 years and I HAD to have every one for this audit. When I made my plight known, and gave them a list of almost 40-50 statements needed RIGHT NOW, they worked overtime to generate them in Portland(thank you Stephanie) and had them in my hands within 48 hours. To say the least they saved my bacon big time. Their good service saved me thousands. So I want to say thank you to Sherry, Ann, Lindsey and Stephanie, all of whom work at the Coburg branch and are very pleasant to deal with. I also have a loan with these folks, and I feel that Sherry's depth of knowledge in this area is impressive. For me I am very happy.

My daughter lives in Portland for college and needed a car, and I am so glad the dealership sent…read moreher application to OnPoint Community Credit Union. Working with Sean Derry was probably the best thing to happen to our family during this process. He truly understood the challenges of me being in Hawaii while trying to get everything handled for her in Oregon. Sean was incredibly communicative, walking us through every step with clarity and patience. His attention to detail and work ethic were so impressive that I even decided to refinance our own vehicle with him. He guided us through both processes seamlessly and with genuine care. I'm forever grateful for Sean and the OnPoint Community team--thank you for making what could have been a stressful experience into such a smooth and positive one!

I hadn't been inside this branch in a few years and recently setup an appointment for a new…read moreaccount. I have to say that the branch remodel is impressive-- it's sleek, modern and still has that "new car" smell (in a good way). The branch manager greeted me right away and the banker I worked with was professional, kind and efficient. BofA has definitely stepped up their game in Eugene, and this is good news for BofA clients who appreciate a pleasant branch visit!

One window open, one long line, 30 minute wait, finally talked with teller, passed the buck, three…read moredifferent employees, all all unorganized, lacking knowledge, after 45 minutes left with still no solution to problem.

Very helpful with helping me set up ACHs and stuff. I have my banker on speed dial. Saves me time…read moreon websites, or at least I learn better how to do some things, but most the time, they just help me out and do the task for me. Very helpful.

Just joined for the advertised savings rate of %3.53%. After my first month, I received $2.67% not…read more3.53%. It's nice to get 2.67% on liquid funds without them locked in a CD, but it would be even nicer to get the advertised rate. What's up Selco? Took a star off for that, make that 2 stars. Yeah I kind of like Selco, a step up from OCCU where I was a customer for 60 years.

We worked with Jill and Kelcie at Cascade for the title and closing of our new home. They were…read morecontracted by Guild Mortgage so we didn't pick them, but I would gladly work with them again. Both Jill and Kelcie were incredibly helpful and friendly and reduced the amount of stress we were under during the closing process. They took care of everything themselves, we just had to sign the paperwork. We went there in-person to sign the closing papers and worked with Jill in her office. Our realtor and mortgage broker came with us. Jill walked us through every single page we signed, explaining what it was for and what it meant for us. She made sure we fully understood everything before we signed. She clearly cared about our experience. She was incredibly warm and friendly and we left feeling excited, not stressed or unsure. I couldn't ask for a better experience! We truly had a dream team for our entire home-buying experience, and it was our first time doing so. I definitely recommend the lovely folks at Cascade for all your title and closing needs.

Terrible from start to finish, Amanda is very unprofessional and ignorant, awful experience, do not…read morerisk your life savings with this institution and especially her