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    Excel Financial

    5.0 (1 review)
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    Services - Excel Financial

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    Oregon Roads

    Oregon Roads

    5.0
    (11 reviews)

    My husband and I have leased cars for several years. Our former leasing agent always used made…read moreeverything so easy. So when we moved to Oregon we really didn't know if we could have such an effortless and ideal experience. I found Oregon Roads online and read all the reviews. We decided to call them to get a feel of what their service would provide. Joy Rose was exactly what we were looking for. She was professional and understood what what we wanted. Leasing from her went smoothly. We traded in our older vehicle and we got the exact car we wanted in the color we preferred and at the price that matched our budget. Flawless and terrific customer service. We highly recommend this company.

    We've purchased 2 cars through Carey and the team at Oregon Roads and even considered selling one…read moreof our cars through them. Every experience has been so much better than any of the other places around town. While they don't have the service department or the huge lot of vehicles, the process with them is pressure-free and friendly. Also, you don't spend a whole day at the dealership if you buy from them, they know what they're doing and don't waste time going back and forth between buyer and manager or whatever it is the larger places do to drag things along. They also won't push you to buy something you don't need. Every time we've been there, they've waited awhile before approaching us, letting us look at vehicles without feeling like you're going to be accosted by a stereotypical salesperson as soon as you park on the lot. Also, if you're looking for something really specific, they do offer to do the searching for you and will get you the car you're looking for, if you can't find it here right away. I recommend Oregon Roads all the time!

    BMW of Eugene

    BMW of Eugene

    2.6
    (73 reviews)

    Jake is the best! I just moved here from NYC and couldn't get my license plate off of the car. With…read moreno questions asked and zero hesitation Jake came out to help and worked hard to remove this rusted plate and fit my new one on for me! Such a nice gesture and indicative of the service. Will be bringing my bmw there for service in the future!

    We referred this matter to the BBB. Here is BMW's response and below it is our reply…read more ===== MESSAGE FROM THE BUSINESS: Good afternoon Mr. Green, Thank you for taking the time to share your concerns. After carefully reviewing the details of this transaction, our review indicates that the issues referenced in your correspondence were documented and disclosed prior to the sale. The vehicle was sold with approximately 140,000 miles for about $10,000. Prior to delivery, we completed our inspection process, replaced the rear brake pads, and serviced the air conditioning system. During the inspection, we identified that the driver's seat was inoperable. This condition was disclosed and discussed before the sale. Due to the vehicle's age, mileage, and price point, we advised that we would not be repairing the seat. We also offered the option to cancel the transaction if this condition was not acceptable. After being informed of the seat issue, you chose to proceed with the purchase. Following the sale, you requested reimbursement for repairs to the seat. However, this condition had already been disclosed prior to purchase. While we respect your right to share your experience, our position remains that the vehicle was purchased with full disclosure of the seat condition, and any repairs completed afterward were authorized after ownership had transferred to you. Guest Experience Ambassador Swickard Auto Group ===== Our response to BMW Statement of Position, both on June 10, 2026. ===== BMW presents a false and incomplete recounting of events. The list price was $10,500, not $10,000. BMW attempted to increase that during negotiating to more than $11,600. We rejected that and countered with $10,500 (which we paid) provided that: (1) BMW pay all taxes and governmental fees (approximately $500, which we assume it did). The entire sale was conditioned upon mutual approval of a 172 point inspection plan that BMW agreed but failed to provide before closing because "its computer system failed." Apparently remains in failure 2 weeks later since BMW never provided that inspection report to us, but promised (a) it would do so immediately and (b) agreed to make the repairs identified by that inspection as necessary, excluding only the cost of repairing the driver seat, which it declared without evidence to be $3,000. We agreed to take the car elsewhere for the seat repair without affecting the price, but stood firm, as we do now, about BWM's promise to fix the repairs. BMW placed such great reliance on the inspection that it reserved a mutual rescission right if the parties agreed that the cost of repairs was excessive. We did not disagree as to the seat, which Kiefer Mazda repaired for $1,573, half of what BMW tried to extort for us. BMW assured us that it would provide the report and repair the rest of the 172 items for identify which items in its opinion were so extensive as to trigger its rescission right. BMW also repaired the brakes and refilled the cooling gas in the AC system. That is all it did. Not 172 things. BMW never invoked any rescission right (and has negotiated our check), nor has it provided the report that would have allowed it or us to rescind based on the defects it kept hidden from us. The only issue it raised was the seat, something on which we yielded and had repaired in one business day at a dealer a few miles away for half the price BMW demanded. The total cost of repairs Mazda deemed to be essential and made was $4,833.72. That included the seat ($1,573.00), leaving difference of $3,260.72, which it what we seek as reimbursement for what we paid for the 169 inspection items neither objected to nor fixed by BMW. Since BMW did not rescind or repair we had to. BMW owes $3,260.72 based on the agreed deal. BMW has omitted the essence of the dispute. BMW is falsifying what happened to its advantage and to our disadvantage. We are entitled to be reimbursed $3,260.72. If not, BMW will be allowed to defraud us. SUPP. INFO- Parts of texts between (Buyer) & Cameron Lewis (541) 206-4442; Cameron.Lewis@swickard.com (BMW Eugene Salesperson): 2026: Jun 3, 10:29 AM- Jun 3, 11:43 AM regarding the 172 point BMW Inspection report never provided. LARRY GREEN. Good morning Cameron. Thank you so much for your help. We are the car seat being repaired today but the repair shop asked for the completed 172 point checklist so they could compare with their review. Can you please e-mail that to us now so we can give a copy to them? ... CAMERON LEWIS. Hugo will be sending it as soon as he has it. (541) 206-4442 * Jun 3, 10:36 AM LARRY GREEN. Standing by, hopefully in the next 15 minutes. Thank you Jun 3, 10:37 AM LARRY GREEN. Cameron, ... load it up, send it out, now, please. Jun 3, 11:23 AM CAMERON LEWIS. ... I will go talk to Hugo again and give you an update shortly. (541) 206-4442 * Jun 3, 11:31 AM CAMERON LEWIS. Hugo is headed over to parts to get some information so he can get it closed and he can complete the report.

    Excel Financial - autoloanproviders - Updated June 2026

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