I had great customer service from Mandi. One of my friends needed to set up an account and she…read morehelped us out step by step. Mandi was has a great personality very helpful and I would recommend ACE to anyone.

Mandy is super...class customer service...in a world that seems to have devalued compassion and…read moreforgotten how and why it is that the friend in need is a friend indeed. She emulates the kindness that is worthy of admiration. To do so in an environment that can be frequented by the seemingly static public so indignant , impatient and self important enough to stress the wrinkles out of Mother Theresa....well, you get it. I'm impressed. William Shindler Eugene, Oregon

I am looking at all the negative comments on here and most are about the interest. You know the…read moreinterest rates when you signed the paper work. Then slam the company for it. My husband and I have been using them for a long time. We use them mostly for holiday loans and a few cars. Right now a pick up. Yes they are high interest it's up to you to take care of your credit so you don't have to use them. We unfortunately have been the victim of plant closures so our credit went south. I was injured and disabled this time so it went south again. I say we have been using them for 20 years off and on. I have always been treated with respect. I won't let them put me on a auto withdrawal because we have to make late payments sometime. We live pretty much paycheck to paycheck right now. But I will use them again when needed.

I will never ever ever use these guys ever again!!!!!! Went…read moreto trade in my car found out they were charging 30% and the company I was going to try and buy from were dumbfounded we were being charged 30%. The rep was rude to the people I was trying to buy from. These guys dont even rate 1 star Id rather give -10 stars!!

I had to wait forever to get in...felt like the inquisition with all the bs... looking elsewhere…read more... done with that

Never returned phone calls when they said they would, accused us of lying when we provided all…read morenecessary returns and paperwork and we have tier one credit. They are inept and unprofessional, I wouldn't trust them now with an ATM receipt.

They pull your credit even though they say it's like borrowing from a friend and they listen to…read moreyour story. It's crap they don't care they see a number and disqualify you. What a waste of time and they do a hard credit pull too so beware

I've been loaning though this company since 2012. One of the main reason I loan here is it's quick,…read moreeasy, reasonable rates, and at the beginning were able to help me build my credit back up. I will continue to use them for any of my financial needs and will refer anyone I can to use their services.

The damage is done. Your rules caused this do not blame your employees. And keep your fake sympathy.read more

They have been skilled, patient, and kind in helping me navigate the accounts and finances after…read morethe death of our parents. I've been a member for over 30 years and have never been disappointed.

When I bought my car back in December 2019 they didn't pressure me at all. The sales lady was…read moreknowledgeable and answered all my questions. Since I purchased the vehicle a 2015 Chevy Sprint, I've had no problems. The young lady in billing Melissa is an angel. I had to skip a payment this month because of a death in the family. She was so kind and very understanding! I would recommend them to everyone! And I do. Thanks again. Ken L Nunnemaker

I absolutely love this place! I came here March of 2020 to get a new car as our old one wasn't…read moreworking to well and left with such an amazing experience, they really work with you to get a car as I was there literally all day long and they always have an amazing car selection. The mechanics, especially Donnie, go above and beyond to get your car fixed at amazing prices as well! They also only charge 15$ for oil changes if you purchase a vehicle from them! Melissa also works with you on your monthly car payments if you've been affected by Covid-19 and other financial situations in anyway. Would definitely recommend this place to others!

I relocated to Springfield from California in 2017. I was temporarily disabled and living on Social…read moreSecurity. I was not prepared for the cost of starting again. It seemed to be impossible to get a loan and a neighbor recommended CashCo. I continue to be a customer, the rates are affordable and the employees are awesome. Thank you for helping me when I needed it the most.

Terrible service, I could have gotten a loan through them but because of how poor the service was I…read moreleft.