Omg! Such decisions to make. Once I finally picked what I was going to eat, it was delicious. That staff was courteous and the restaurant was clean. read more

Ono Hawaiian BBQ - Teriyaki chicken on the right, Mac and cheese, rice, veggies and katsu chicken on the left. - Hawaiian Near Me - Avondale, Arizona

I come here with co workers for lunch some Times 2-3 times a week. We order the 23. Last 3 times me and my co workers seems as if they aren't putting no where near the amount of chicken we regularly get. We pay to much and come here to often for them to start short changing us. We're out of here food is good but not gonna take the smaller "new" portions when we pay the same. read more

Getting takeout from here is always a treat! We usually get the Hawaiian BBQ Chicken plate lunch. Pro tip: get the teriyaki sauce! Customer service is always quick and friendly. I've ordered there and the food is usually ready to go within 5 minutes or so. Recently ordered online for pickup and it was ready by the time I got there. Lots of food for the price. Highly recommend! read more

The menu says steamed vegetables"vegetables ". It should say steamed lettuce. One piece of broccoli? Ridiculous! read more

Ono Hawaiian BBQ - The menu says steamed vegetables. It should say steamed lettuce. One piece of broccoli? Ridiculous! - Hawaiian Near Me - Avondale, Arizona

With each visit the quality of food got worse... loads of choices, good sauces, pleasant staff .... But all meats are tough and chewy, the desserts are few and tasteless... crowds become overwhelming when attempting to access food.... area is unorganized, no path through buffet stations... will not return. read more

I ordered a meal for myself and it took 6 minutes from placing my order to receiving my meal. A few moments later my wife decides she also wants to eat here instead of at sandwich shop next door. We order our food at 3:10 pm. We're were helped by Lawrence. Fast forward to 3:31pm and our number still has not been called. Multiple other numbers were called including three people who walking in long after us. My wife went up there to see what the issue was and the Manager (didn't get his name) was too busy on the phone. They never gave an explanation as to why it was taking to long nor an explanation to whether or not, it was being made. They simply gave us a refund like we were bothering them for asking about our food. Also it wasn't even busy like some ONOs I've gone to. 6 minutes from order to receive for mine #185 and never received for order #187. But #190-191-192 etc got theirs fairly quickly. Management = Zero Stars but he gets 10/10 on being a phone jockey (I'm thinking that's his real job and managing ONO is side work) Lawrence = 1 star..... pretty sure this is a reflection of his management team. Overall = throw this location in the trash and start over. read more

Ono Hawaiian BBQ - Order time and who helped us. - Hawaiian Near Me - Avondale, Arizona

Fast friendly service. Come hungry! Macaroni salad was excellent. Sticky rice- perfect! Prices are reasonable. read more

Ono Hawaiian BBQ - Chicken combo and coconut water - Hawaiian Near Me - Avondale, Arizona

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It was busy. The menu was more extensive than I expected & we ordered couple Hawaiian sodas, which I liked to drink when I lived on Oahu. I will agree that portions for some (bbq chicken) were generous as was the katsu part of my kalua pork + katsu combo. I liked the outdoor seating. The lines to order were kind of odd, hard to tell where the lines were/are for. The price was ok $32 + tax. My major complaint - even compared to other plate lunch places not in Hawaii, was a lack of seasoning (salt) in the sauces/ breading on katsu/pork all lacked the flavor they should have - that cost 1 star. I also couldn't give another star because the meat in the deep fried katsu was just sub standard - fatty/grisly. I wanted to love the place, but it was just okay. read more

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Always friendly staff and quick service. Great food as well. The prices have increased quite a bit in recent years, but still worth the trip. read more

Lawerence was AMAZING!! He is a delight very helpful. Service with a smile Food always delish! Excited for the new openings in Goodyear! read more

Best food I've ever had, never misses. Every time I come here I and order the chicken teriyaki plate I feel like I'm in heaven on earth 10/10 would recommend read more

Ono Hawaiian BBQ - Fire food - Hawaiian Near Me - Avondale, Arizona

Order #373 I was skipped and waiting more then I was supposed to and the food portion seemed less then usual. Who ever plates the food should be washing dishes. read more

Food is always great and the service was actually over the top great. The place is always ship shape and clean. It took forever for my food but it was the one that takes longer and I think I was just really hungry! Portion is good and worth a couple meals. read more

The island fire chicken is the bomb!! Just ate here with my in-laws and son. So tasty and hit the spot. Smelt really good and the food was juicy, well done, fresh, and delicious. Ono doesn't disappoint. My son (he's 16) had the chicken katsu with 2 servings of the macaroni salad. He said it was delicious and so much food, it was savory and now he's clapped (sleepy)! Lol! My in-laws had the bbq chicken (teriyaki) and macaroni salad. My dad loves this place. Always a top 10 choice for him. The service was good. These young people can always get more training on greeting customers but the young lady who took our order was patient and kind. It was busy and everyone looked like they were enjoying their time and meal. Inside was ok. Flys were in the windows probably from people coming in and out. Place looked pretty clean. read more

Oh No, it's Hawaiian BBQ! I love this place! Their remodel is dope and their food is great! That Macaroni salad is to die for!

Wow this place was awesome. What to get: the pick 2 entree, comes with a huge portion of meat, white rice, and salad all for ~$12. What a deal! Highly recommend the BBQ beef, BBQ chicken, and chicken terikayi. The food was prepared fast and tasted freshly made. Place was crowded and I can see why. Deducting one star because the katsu chicken we ordered was really undercooked and pink and inedible. They replaced it though, so good customer service which is great to see. Recommend this spot! read more

Ono Hawaiian BBQ - Pick 2 Aloha Plate - BBQ beef and BBQ chicken - Hawaiian Near Me - Avondale, Arizona

Mannn come on. I've been coming in here for years. It's been about a year. Filthy. The floors, the high chairs, the tables. The place feels grimy and gross. Guy at the register today seemed like he didn't want to be bothered and stared at people ordering with a blank look on his face. I'm always pleasant, didn't crack a smile at all. Please put this guy in the back . Got bbq beef, and chicken meals. No cabbage at all with the chicken. The mac salad tastes "off". Time to close this place with all the bad reviews, either that or get a franchise owner and store manager who give a crap. Clearly they don't care at this location. read more

As I am exploring Arizona I wanted to try some thing Hawaiian I wanted to try something Hawaiian. I was in missing the island and found this place. Overall I loved the tasty, especially in the veggies. I have never had broccoli in a dish like this and it was so flavorful. The macaroni and the rice were so good. Overall I will recommend this place! They also have my favorite guava juice which is always a plus when eating Hawaiian BBQ. read more

Ono Hawaiian BBQ - Hawaiian BBQ Mix - Hawaiian Near Me - Avondale, Arizona

The portion of the family size used to be good amount, but second time this past few months the portion of it are getting smaller and smaller. Rice was super thick as well. Someone put extra water on the rice. cleanliness of the restaurant still good but for sure could be better. read more

Great place to eat the food is good and the staff is friendly and they have great peppers skills

I was in town for work and wanted to try this spot out. Let me just say that they are very generous with their proportions! I got the korean ribs with a side of rice and mac salad. The ribs were cooked to perfection and the mac was okay, i would order from here again. read more

Have been a dedicated guest of this location for 5 years and never have I ever been treated with such disregard and disrespect as I was today. I let the server Jazelle know that half my food was missing as I had ordered a teriyaki and Bbq Beef meal, she got real snotty with me, opened the box and said what's wrong with it, I told her I'm missing half my rice and my chicken, she then proceeded to say, I see nothing with it, i asked her if she can fix my order, she then snatched the food slammed it in the trash and was loud trash talking to the kitchen staff about me and then to the other retail girl. After slamming my replacement food on the counter she rolled her eyes and walked away. I don't know what's more disturbing her behavior or the fact that the other employees and customers had to witness her treatment towards me. You need to make this right. read more

Ono Hawaiian BBQ - Receipt for the worse service ever. - Hawaiian Near Me - Avondale, Arizona

This place is a bus go to where you see it. They gave you big portions so you'll always have something leftover or you can share with somebody. The chicken is so tender and the teriyaki sauce is fabulous. If you have a ONO Hawaiian BBQ and haven't tried it yet you're missing out. read more

Ono Hawaiian BBQ - Teriyaki Chicken - Hawaiian Near Me - Avondale, Arizona

Food is good, no complaints about that. The problem is they seem to prioritize on line orders over in person orders. We always seem to wait at least 20 minutes after ordering while we see online orders getting fulfilled ahead of us. The restaurant is filled with people waiting on food while door dad and Uber eats drivers are coming in and out frequently. I don't know if setting up a secondary queue or having someone in the kitchen handling in person orders is the solution but I don't like the idea of having to order ahead just to get my food in a reasonable amount of time. read more

It's always great eating Ono. This was my first time trying their masubi and crab Rangoon's. 10/10 would definitely recommend read more

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Room for improvement by corporate, why are all locations so chaotic? Loud music, seating that is too close to one another and the kitchen is not divided so all sounds come through. Amazing food every time but the actual environment of the restaurant could be greatly improved. read more

Ono Hawaiian BBQ - This is how far the seats are from the couple next to me. - Hawaiian Near Me - Avondale, Arizona

Had to try the Hawaiian bbq mix and we were not surprised by selection. We had rice,mac salad, cabbage and grilled bbq chicken with bbq beef and kalabi short ribs. The meal was filling and could feed two! The restaurant was quick and served us right away. We took our order to go. We got some sauces and headed out the door. We will definitely try this franchise again. read more

-5 stars I ordered delivery by Grubhub Horrible food! Immediate diarrhea! and vomiting! Most Expense food poisoning ... I WANT MY MONEY BACK! All $45.13! read more

I was hungry and wanted to pick up a quick meal. I went to stand in line and and stand in lines but no body seems to noticed the line of 4 to 5 deep. The workers(2 girls) just ignoring us. The customers behind me started to show frustration by shaking their heads. So I had enough I went somewhere else. I wasn't happy. read more

I lovethe food it is soooo good the customer service is awesome I love uno so much I applied

I got the chicken Katsu, always safe to order that here. Service is eh but that's because it's a nationwide chain. Portions good, price good! Service could be better but I never rate places low because of service because people expect too much out of people who make minimum wage. read more

Expecting better ... was disappointed. There aren't many places to get Hawaiian BBQ, and I was curious when I came across Ono BBQ Grill. Especially after reading all the positive reviews. I hate to say it but I was a little disappointed. I was expecting better on my first. Ono serves their meals on Styrofoam platters. The large styrofoam platters come with your entre selection over cabbage, double scoop of rice, and macaroni salad. The portions are very generous enough for two. My chicken was a bit stringy and a little on the fatty side. My lunch companion ordered the combo which mixed three meats, with rice and macaroni salad. All of the food was somewhat bland and to be honest somewhat flavorless. The prices at Ono's are extremely reasonable for the amount of food served. The staff is friendly and, the store is clean. I guess you could do worse in a pinch. read more

This annoying male employee that was hovering whilea female cashier was taking my order needs more tasks to do other than act childish and give this place a bad image. I ordered combo plates requesting an addition "side" of vegetables to my order. Unfortunately, I am well aware and expect this to always be an issue so I, in advance, ask them to charge me for the side of vegetables. Why is it so hard to comprehend that along with my combo I want a side of vegetables. Why does this employee annoying employee have to hover and state over and over that this can't be done. He is so annoying that the female taking the order repeatedly tells him to cut it out and be quiet. Don't know where the supervisor was, but I will be calling this in. I did not want to make an issue of this while I had my family there and awaiting on dinner. Such a shame. Now this is not the first time this young man show these annoying qualities l, I've been in before where he's obnoxious while behind the counter. read more

Ordered the family meal through Doordash and the bag had no teriyaki sauce and no katsu sauce. Also the bag was tipped so the teriyaki chicken juice had spilled all over the bag. Called the store and they said I should have asked for the sauce?!!! The online menu states the store does not make special requests, so how can you ask for any sauce? Very disappointed by Doordash and the ONO Hawaiian restaurant, they didn't seem to care. read more

Ono Hawaiian BBQ - Hawaiian Near Me - Avondale, Arizona

Food is always good, service is decent. The place is always good for a flavorful and filling meal. However, if you are in a rush or want something quick, this is not it as sometimes it can take a while to get your food. read more

Ono means delicious, this place should be called Good Enough. Because that's what it is. Good enough to eat. Service sucked. Jazzelle "took" our order and I literally has to repeat it 5 times. Apparently I mixed her up because I was pronouncing the Hawaiian and Local words right. When our order was up she literally dropped it on the counter. Aloha spirit??? A'ole. So glad when we forgot cash because I would've been out the tip too. Food is edible. Kalua was the end of the batch because it was dry and burnt. Katsu was soso. Mac decent. I think if you're absolutely dying for "local plate lunch" and gotta have it okay. If you're super ono (hungry) for local grinds. Drive the hours to Mo Bettahs. read more

If I could give this zero star I would. Worse service ever . no one there know how to sell a gift card and when I ask to refund me back the money . The cashier girl were giving me a attitude and when I ask her for her name she told me she doesn't have a name with the worst service. I was there for 30 minutes just to get my money back . Seriously they have to call someone just to get my money back . read more

Ono Hawaiian BBQ - Worse service - Hawaiian Near Me - Avondale, Arizona

Chicken Combo is my fav! chicken is always so juicy and man you could never go wrong with the macaroni salad! ugh it's so delicious! the veggies and rice are a plus! And the great thing is I always have leftovers! The portions are great! Definitely get your moneys worth! Service is very nice and helpful if you can't decide what to get! The ambiance is clean and has nice decor very on theme! read more

Usually very busy. I've never had a bad experience but most times it takes quite a while to receive my food. The employees are very nice, but seem like they will cry if someone yells at them sometimes. Kitchen people work hard, and so do the cashiers, I've noticed sometimes I get my order wrong, but they are very kind about making sure it's done correctly. I recommend it. Good BBQ, if you want authentic Hawaiian, I'd go elsewhere though. Definitely fulfills a specific craving, the BBQ beef and Katsu are good. Has its own flavor, the katsu sauce and teriyaki is also super delicious. read more

whole night crew that was closing was loud and obnoxious the entire time i was waiting for my food .. just yelling and cussing to each other playing around across the restaurant.. i walked in at 8:50 pm and stood at the counter until 8:55 when someone turned around and decided to take my order.. to then ask me what time is was and say you're lucky you barley made it you got 5 minutes... anyways not good customer service in my opinion.. they also asked the rest of the customers waiting for their food to move so they could start mopping because they wanted to leave.. mind you it was 9:12 .. they close at 9.. staying somewhat late comes with working in the restaurant industry, maybe find something else to do for a living .. didn't feel welcomed at all. read more