Icon Nail Spa is located in the Harris Teeter shopping center off Kempsville Rd. I walked in on a…read moreWednesday and was immediately greeted and serviced. The gentleman that did my nails was hospitable and kind. He did a good job on my nails.

Designs are always on point. Great vibe and services are always friendly. Suggest making an…read moreappointment.

Top-tier service in every way! This was my very first visit, and honestly, I don't think I want to…read morerisk going anywhere else again. From the moment I walked in, I felt such genuine warmth and hospitality. The atmosphere was welcoming, joyful, and filled with positive energy. I asked for a full set almond manicure and pedicure, and they delivered exactly what I envisioned with such precision and care. The attention to detail was incredible. My nails came out sooooo perfect! I fell in love with them before she even finished. The craftsmanship, patience, and dedication really showed in her work. You can tell she takes great pride in what she does. I truly wish I could remember her name because she deserves all the recognition! Thank you, Clover, for such an exceptional experience. Your professionalism, kindness, and excellence truly shined. I left feeling pampered, happy, and so grateful. I can't wait to come back!

I used to love this place . I go here for pedicures regularly. It's changed. Staff is okay. Prices…read moreare decent. Sadly, the floors are never clean. They don't clean, sweep, dust, etc. It's unsettling at this point. The chairs are worn and falling apart. I no longer recommend this place to do nails. Too bad because it's in a great location.

You'd never guess what was waiting inside this little shop tucked into a building -- but GPS led me…read moreright to the door. The space is adorable, and as soon as I walked in, I was greeted warmly and my appointment was confirmed. I was there for a gel pedicure, and even though I arrived 15 minutes early, she got me started right away -- no waiting! She offered me water, made sure I was comfortable, and was incredibly attentive throughout. But here's the part that really impressed me: I've had a splinter lodged in the side of my toe for what felt like forever -- through several pedicures at other places, no one ever took care of it. She noticed it, carefully removed it, and honestly, it felt like she worked a little miracle on my foot. I left feeling pampered, polished, and actually fixed -- not just painted over. Highly recommend checking her out if you're looking for great service and real attention to detail! Just ignore my terrible tan lines, the toes looked great.

Victoria was wonderful. This was hands down the best nail experience I have ever had! I am truly…read moresatisfied and VIP nail salon has a repeat customer from me for sure!

I got the WORST pedicure ever about a month ago. I did the paraffin wax, which was nice, but not…read moresure it was worth the price. I tipped but I felt like I shouldn't have. The whole thing was just awkward and the massage was terrible. It was a super quick pedicure for like $55. Like why was it 40 mins for THE MOST EXPENSIVE PEDI they offered?? I got regular polish after getting the paraffin wax, which apparently was a mistake but they didn't tell me that cause they had no idea. The polish was shrinking on my toes and it was just horribly done. It looked awful. I had to walk back in like 10 mins later after my appointment and request for them to redo the polish. DO NOT get reg polish after paraffin. Only gel! I didn't wanna do gel, cause you have to come back for them to take it off. The whole thing was a nightmare and a waste of money. It felt weird and rushed! Save your money and time! Sooo so not worth it. See pics. There was polish "shrinkage" apparently. Ridiculous.

Please do NOT go here…read more I spent almost TWO HOURS just trying to get my toes done, and the experience was beyond frustrating. The technician I had clearly did not know how to properly do the service. My toes were painted terribly, and there was a major language barrier, so she couldn't understand anything I was asking for. I had to sit there while someone else came over and completely redo everything. After wasting all that time, all I got was a quick "sorry" and that was it--no discount, no real apology, nothing to make up for the inconvenience. Completely unprofessional and a huge waste of time and money. I will not be returning.

I did quite a bit of research before booking an appointment and chose Nails by Rose because it…read moreseemed like the best fit for what I was looking for. I'm glad I did. My only criticism isn't actually about the salon itself, but about the online booking system. It appears to be a platform used by many nail salons, and I find it difficult to navigate. Service descriptions are limited, making it hard to know exactly what you're booking, and choosing a technician is largely based on photos without much information about each person's specialties or experience. Once I arrived, however, the experience exceeded my expectations. The live piano player created a relaxing and unique atmosphere that I wasn't expecting and truly appreciated. Rose, the owner, took the time to listen to my concerns and preferences. She thoughtfully communicated them to the nail technician who worked with me, which helped me feel heard and understood. My nail technician was gentle, attentive, and considerate throughout the appointment. Overall, I had a wonderful experience and would return. If the booking platform provided more detailed service descriptions and technician information, it would make an already great experience even better.

The service requested and the service provided were not at all the same. I was told they dont do…read more3d, that they dont have sparkly gel polish, that they couldn't do ombre design and that I had to just pick 1 color. The owner was very rude while delivering these answers to me. Completely out of line, as if my business there wasn't welcomed. Will most definitely never going back. Also, make sure you have cash on hand to tip, because otherwise you cannot tip. For such a large and lavish salon, I was extremely disappointed. ​

Thy and Linda and the gentleman did a nice job on our mani pedis! They appreciated our business and…read moreaccommodated our big walk in party. We were treated like princesses - offered drinks, nice massage chairs, etc. 10% off on our first visit was nice and prices were competitive to begin with. Very friendly. Good central location for me.

I love this nail shop so much. Henry and his staff are super friendly and nice. They offer free…read morebeverages (sprite, coke, water, etc). My nails and toes (gel polish) always lasts a long time for months at a time. And they always say if my nails/toes mess up within 7 days I can come back and they will fix it. Highly recommend checking this spot out! Also they accept walk ins and will have you in and out quickly

The worst place to get your nails and feet done ! People are so rude nasty nasty The place…read morestinks. It's not clean very unprofessional. Don't go to this place it was a mistake for me but never again

Awful, unprofessional and by far, my worst experience ever in a nail salon…read more I was visiting from out of town and this place was close and had decent reviews (all very old but I didn't notice until later) I had fairly long nails with dip powder on them and I just wanted that taken off, cut down a smidge and a gel manicure. Enough to hold me over until I got home. The owner proceeded to remove the dip powder by dipping in acetone quickly and then peeling off the dip powder. I was left with zero length on any nails and then her gel paint job looked like a preschooler did it. The two pictures are what my nails looked like before I went and then afterwards! Stay away!!

Black stylist with blue hair, terrible service! Who comes to work at an UPSCALE SALON with rollers…read morein their hair? Furthermore, what owner allowed this? She was on the phone with her husband and even left to go outside after a heated discussion. If you have a preferred stylist, book with them but if you are booking for a service on FCFS basis, you might end up with her .

Beautiful and new !!! Beauty and Spa central !!! I come here to get my nails done by Nat (IG…read moreNataliaTruong) This place offers a variety of vendors and services range from hair,nails,on site esthetician and makeup artist!!! I love the location right next to the newly built Kroger off Battlefield blvd very convenient for sure If you find yourself in need of these services listed please stop by !!! Overall review 5/5

I've only visited this salon for about four years now after using the services of several other…read moresalons and finding the first visit usually okey but not so good after that. Whether I walking or schedule an appointment, I am always greeted warmly and service impeccable. Kim is my go-to person and I highly recommend this salon for all services they offer.

This place is nice inside, the staff is friendly and they always take you without an…read moreappointment...never any wait. The price is cheap too...$35 for a dip. But it's true - you get what you pay for...I've been here three times and quality is terrible. They also have you stick your hands into a communal gel/acrylic removal containers, which is unsanitary and gross.

The experience, cleanliness, professionalism of the services and staff has kept me coming back for…read more6 years. Amazing work.

I brought my 92 year old mother to get a regular fill for her nails. No gel. The cost was $25 for…read morethe fill. The cost of the cut down was $5. No extravagant shaping. Simple rounding. They tried to charge me $10 additional for "shaping". What?? Ended up just paying the $30......but really? Wil NEVER return. Very sorry, but have to take our business elsewhere.