I really wanted to like this place so bad bc it's close to home and my first experience was nice.. but I've been here a total of 4 times now, and I'm sad to say I just cannot justify coming back...
Michelle did my nails the first time, don't have a pic but I got a basic refill nothing crazy. Few weeks later, came back for another refill. Someone else this time, don't remember her name, but paid the same amount I would've for a full set. That hurt a little especially bc the nails were different sizes, shapes, and thicknesses. But I wasn't super upset bc they weren't too noticeable unless you looking fr. But still, due to expense + quality, we have strike 1.
Okay. Next time I came in was 2 separate days for 2 different services, (to accommodate different friends) all in the same week. I had the same gentleman for both services (pedi & soak off + dip). And I'm sorry but even tho he was the same tech it was strike 2 and 3 for me.
First I got a pedicure. I had trimmed one foot's toenails due to a breakage and I couldn't just cut one nail, sue me. But I really wanted them to be trimmed and shaped professionally so I just left it to the one foot. During the service the gentleman did not make much of an effort to get my toenails to match. One foot was round and the other was square and clearly longer even tho I asked for them cut. So I did ask him for them to cut them shorter and rounded out like the other foot and he sort of fixed it.. But when it still wasn't what I wanted I figured maybe it was my fault, I should've cut both feet, plus who's gonna look that hard. I let it go.
Then I come in again a few days later to get my acrylics soaked off and have my natural nails shaped and painted. I brought a reference photo, which I have attached to this. First, he didn't do my cuticles. That's the main reason I get my nails done in the first place. He even asked me, literally asked me, if "I want my cuticles". Maybe I misunderstood? I said "yes I want my cuticles done. Is it not included?" He didn't answer. I should've known then. I should have just gotten my nails soaked off and left.. but nope. I gave it a chance bc like I said, I really wanted this to be my new spot. So he cut my nails down, and I immediately can tell they are uneven. I will say, I am a PERFECTIONIST when it comes to this part. And I've had doubts in the past with other techs and sometimes they prove me wrong. So I gave him the benefit of the doubt. Wrong. He even put my fingers next to each other to measure. And some are still longer than the other on either hand. Yk usually sometimes you get one hand that's longer than the other. No, these are mix matched. And my index finger on both hands?? Way too short compared to the rest of the nails.. I did ask him to make certain ones shorter. It didn't make a difference. After I gave up on having them be even, we move onto shaping and he immediately starts rounding one of my nails. as soon as I realized I stopped him and told him I wanted square. Like the photo. And I apologize to him. I'm still a bit upset at myself about this bc I'm not confrontational, so I'm often apologetic for things I SHOULDN'T be! I showed him what I wanted. I verbally said what I wanted. If he forgot or didn't know he could have asked. But anyways. So he shapes them, not too bad, some are crooked, but Ik I can fix that when I get home, I'm not mad. But then it comes to the little heart designs. I regret so much. I really should've spoken up and just put an end to it. It took him 8 try's on the first nail and really I gave up at that point. I was just riding it out. I'm not meaning to be rude, but clearly he struggled with the heart design and if he didn't feel comfortable he should have said he can't do it or had me wait for someone that could or something. They ARE hearts. I DID ask for hearts. BUT. I wanted them to be placed like the photo. No they are not THAT bad but i am uncomfortable. And sad bc i wanted my cuticles done and spent way too much on these. Like. Please this has been the most disappointing my nails have ever looked and I PAID, my hard earned money for that. And there's no one to blame but me huh.
Please save your money or make sure you get Michelle.. read more