I have not personally received services here, but my daughter has visited this location for fills within the past few months. She enjoys coming here and I have noticed they run a tight ship. They get the customers in and out. I love the system here. I am not sure if they do anything super spectacular, but my daughter is a fan. This location is super convenient especially if you need to get some mall shopping done. Check them out if you are in the area! read more

Wonder Nails - Nail Salons Near Me - Chesapeake, Virginia

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Supervisor was incredibly rude. Has no customer service whatsoever. The interaction was unpleasant

I got the WORST pedicure ever about a month ago. I did the paraffin wax, which was nice, but not sure it was worth the price. I tipped but I felt like I shouldn't have. The whole thing was just awkward and the massage was terrible. It was a super quick pedicure for like $55. Like why was it 40 mins for THE MOST EXPENSIVE PEDI they offered?? I got regular polish after getting the paraffin wax, which apparently was a mistake but they didn't tell me that cause they had no idea. The polish was shrinking on my toes and it was just horribly done. It looked awful. I had to walk back in like 10 mins later after my appointment and request for them to redo the polish. DO NOT get reg polish after paraffin. Only gel! I didn't wanna do gel, cause you have to come back for them to take it off. The whole thing was a nightmare and a waste of money. It felt weird and rushed! Save your money and time! Sooo so not worth it. See pics. There was polish "shrinkage" apparently. Ridiculous. read more

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Lisa did my pedicure and Tina did my nails, and the experience was truly exceptional. Even on Christmas Eve, they were professional, efficient, and delivered outstanding results without making me feel rushed. I haven't been able to treat myself in over a decade due to working long hours as an armed officer at multiple locations while also being a full-time mom, so this experience meant more than they may realize. The level of care, attention to detail, and quality of service were unmatched. I highly recommend this location to anyone looking for excellence and genuine care. read more

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Please do NOT go here. I spent almost TWO HOURS just trying to get my toes done, and the experience was beyond frustrating. The technician I had clearly did not know how to properly do the service. My toes were painted terribly, and there was a major language barrier, so she couldn't understand anything I was asking for. I had to sit there while someone else came over and completely redo everything. After wasting all that time, all I got was a quick "sorry" and that was it--no discount, no real apology, nothing to make up for the inconvenience. Completely unprofessional and a huge waste of time and money. I will not be returning. read more

They were rude. Don't get me wrong I'm definitely a New Yorker and can take a good jest. However, getting nails done shouldn't be an adversarial experience. From going to wash my hands and staff practically nearly running me over with their lack of personal space or respect for customer service. This theory continued when the nail tech refused to cut my nails down to my desired length then proceeded to argue me down loudly as to why he is incapable of cutting my nails as if it some battle showdown. Then I went back for a repair and the owner I assume, told me to come back at 3. It was 9 am. If you're in town I definitely recommend Nails Love. The decor, the vibe and the attitudes were a lot more positive. Wonder nail is located in what looks like an abandoned mall. On a Saturday it looked like a ghost town so you'd think they'd be practicing better customer service. Nails love not only did the repair, they did a whole fresh set thankfully. Also their parking lot and surrounding businesses are booming per usual on a Saturday . Also additional examples of poor customer service at Wonder Nails: The tech was going to rip my previous acrylic nails off savagely using an acrylic nail before I asked him not to due to it clearly being painful. I had to show him how to compare the fingers on both hands to ensure they're the same length as they were mis shapen and one fingernail towered over the next. Typically I'll always need to update my nails after I leave the salon but one shouldn't have to if a service is being paid for and they try to add charges such as $20 to rip someone's nails off like a beast? No thanks read more

Nails turned out perfect and exactly what I asked for. I finally found a perfect nail salon! read more

Wonder Nails - Nails - Nail Salons Near Me - Chesapeake, Virginia

Personally I go to one person , when I go in Kenny!( he is in the front row) I never ever had a bad experience with him. I went to another salon & I regretted it. basically cheating on my nail tech, went back to him asap & he fixed them. He always makes sure I am ok with how he has done them & if there isn't something I don't like , & I voice my opinion, he will fix it with no problem. Been going to him for about a year now. & love my nails everytime I leave. ! read more

Twice now I have been to this location and the one gentleman in the front row the last station on left has been so rude. His attitude is super uncalled. If you hate your job that much maybe you should find a new one. I'm sure he has lost a lot of business for you guys. I've never meet someone so rude so for no reasons. In a womanly dominated customer base u would think you be more polite. This place isn't cheap either so the amount I usually spend should equal good quality service. read more

This is my second time coming to this establishment and receiving subpar service for the price I paid. I only came here because my toes needed TLC and my nail tech is temporarily not doing pedicures at the moment. I should've just went elsewhere. I supposedly received the milk & honey pedicure, (one of the most expensive pedicures and what the pedicurist suggested I should get), but instead I got what seemed like a below basic spa pedicure. The woman that serviced me was rude, rushing (it wasn't even that crowded) and rough! The first issue was when I was reading the menu and, after telling her what I wanted, she snatched it away from me. Also, the chairs are EXTREMELY uncomfortable and worn out . The second issue was how careless she was when she cut my nails down and half-filed them. She was literally filing my TOE (not the nail, THE TOE SKIN), several times. The third issue was the way she painted my nails (MESSY AND RUSHED), and how she, repeatedly, set the UV light ON my toes! At this point, I can't tell if the polish on my big toe is lifted or a piece of my nail is split. Not to mention, I wasn't asked if I wanted gel or just regular polish. She just brought the gel out and, at this point, I was not in the mood to fuss. I just wanted this experience to be over and to leave. And the fourth and final issue: the way my pedicure was executed. I, honestly, don't think I would've gotten the "whole," milk & honey treatment if I didn't pick up the menu and started reading it when she started applying the polish. Maybe I'm tripping, but isn't the polish supposed to be last? AFTER the pedicure itself, ya know after the hot towels and lotion is applied or do they just not do that at Wonder Nails? Have the other nail salons been spoiling me and I'm being mislead?? And I STILL HAVE DRY SKIN ON MY HEELS! All in all, this is not $52 worth of work. More like $15. Save your time and money and just go elsewhere. Smh. Oh, and they don't practice 6 ft. COVID guidelines. I was sat right next to another customer, (when there was room to space us out), and those chairs are definitely NOT at least 6 ft. apart. read more

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I went to this nail salon yesterday and got the most expensive pedicure and hoping to get my toe nails polish looking nice and pretty but they look horrible and bumpy and there's bubbles and I called them that I'm not happy with the results and they said I can come back and they'll fix it So I went back today and the pedicure lady, She just put the top coat So she doesn't fix them at all So disappointed read more

Wonder Nails - Nail Salons Near Me - Chesapeake, Virginia

I asked for simple nail set and this place was very rude. They did not have regular straight nails only curved and was asked to leave because they didn't understand what I asked for after waiting 45 minutes and asked for cat eye when I walked in the door. Was told to go to another nail salon read more

The woman at the counter was rude and nasty. I went in a week ago for a polish change no designs, no manicure, no acrylic, just gel polish, which cost $50 on my naturally long nails. I broke one nail yesterday and went today to have a tip placed on it. When I arrived there were at least 5 techs at their workstations and only 1 customer being served. The woman at the counter told me they don't have that color, so I need to do a polish change too. I told her I just want a repair and told her what color it was. She then told me to go where my nails were done. I told her they were done here and pointed out the tech who did them. She then tells me it will be 40mins. Please note the salon was nearly empty. Needless to say, I will not be getting my nails done there today or any other day. This salon is already outrageously over priced for average work, but the hours are convenient, so I go when my salon is closed. Either way bad customer service with mediocre work is a horrible combination. read more

I recommend going on an odd day during the week. They are super busy on the weekends. Prices are pretty affordable, cheaper than other nail shops. Workers are diverse & friendly. Front desk lady can be nasty actin sometimes. I mainly just get my feet and eyebrows done. When I get my eyebrows done I always tell them to just shape them up so they won't make my eyebrows thin. Spa chairs are really comfortable. Not a bad nail shop to go to read more

Wonder Nails - Nail Salons Near Me - Chesapeake, Virginia

This was mine and my sisters first time coming here. The place was nice and clean. The wait was about a hour so they took my phone number and called when they were ready for us which was nice since the location is in a mall. Once called we sat for our pedicure which were great. Then my sister went to get her natural nail painted with gel polish she wanted someone what of a design and the nail tech told her it would be easier to just do one color. I got a full set with white tips the shape or the nail was fine but the white tips were not painted well at all. The oval it's slanted to the left and just look bad. The nail tech didn't give me a chance to look at the tips before she was finish. Very disappointed cause it cost us over $200 and the detail are not worth that to me. Will not be returning. read more

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I had my nails done on Tuesday April 27th and my nails looked like this 1 week later. They chipped and 2 of them split and broke off. I have dipped nails and have never jad them do these. I do not recommend this place! read more

Wonder Nails - Nails not done properly - Nail Salons Near Me - Chesapeake, Virginia

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Absolutely a HORRIBLE experience!! I strongly suggest before going to this nail salon that you read there reviews. I'm away from home and decided to treat myself to mani/pedi. I stopped here based on convenience. One of my worst decisions for the day! I shared that I wanted the basic combo package of the mani/pedi. The older lady who waited on me told me "no, get the deluxe one." I reiterated that I wanted the basic combo. As she begin to proceed and it took her only 3 minutes to do the pedicure. After seeing the results of her hasty actions, I declined proceeding with the manicure. I shared my disapproval with the management and they apologized. The manager stated she saw what was done, but that they were extremely busy. Horrible experience. Horrible service. I paid only because I didn't feel like being argumentative. read more

Wonder Nails - Horrible pedicure - Nail Salons Near Me - Chesapeake, Virginia

Son is my favorite. Great customer service. Excellent with long nails!!!!! I love this place

I was very skeptical in the beginning, they are very welcoming and kind. I was paired with Jessica and she did exactly what I showed her!! She is a bit rough but it's not terrible. No cuts or soreness after! read more

Wonder Nails - Nail Salons Near Me - Chesapeake, Virginia

Natalie and her husband are true professionals. Call ahead to get an appointment and don't be disappointed because they are worth the wait. Natalie is my girl and I love her sweet, kind personality. She's a perfectionist when it comes to having your nails look great. She's a true artist With a keen eye for great designs. I've been with Her for longer than anyone else. Which says a lot bc I'm very picky. Pay her in cash and she gives you a discount! The salon is beautiful and immaculately clean. Staff are very attentive and prompt to begin their service. Alice makes you feel right at home. Go see them you won't regret it. read more

I always get my nails done in this salon. I love Natalie. Her schedule is very busy but it's worth the wait to get on her schedule. She is very nice, approachable and will take care of you to the fullest! Whatever you ask for, she is on it! She will even suggests a few designs here and there but will do whatever you ask for. I've always recieved great compliments with my nails especially if i get those Special design ones done on me. Price range is definitely ok and will definitely recommend this salon to others. read more

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I went to this nail salon Saturday afternoon for a GEL manicure. 2 hours after arriving home my polished started lifting and bunching. Gel manicures are supposed to last 2 WEEKS mines did not make it 12 hours. I told myself no worries I'll just return to the salon Sunday morning to get my nails fixed. I spoke to the lady at the front desk and and she told me she would only fix the 3 that looked really bad. I advised her that other nails are also bubbling and that would mean I would need to come back now a third time. She told me yes come to back when they mess up more. I have never in my life heard of such nonsense. Im from NY and if you return to the salon for any issues when it's just a simple GEL manicure. They take off all the polish and do again. Needless to say I didn't get the 3 nails fixed. And I'll never return here again or refer any of my family and friends. A salon that services anything no matter what should have better customer service. If your clients are unhappy you fix it and make it right. Shame on you Wonder Nails ! read more

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Under new management by David and Natalie!!!! Ive been getting my nails done by david for a couple years now and they always look flawless and last a long time! He always knows what to do and i always come to him never knowing what i want and he never disappoints! So happy for him and his wife! i always get compliments on my nails and they are always to long for my job but b/c they are so cute no one every says anything (haha ). read more

Wonder Nails - Nail Salons Near Me - Chesapeake, Virginia

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Honestly hurts to even give them one star. So many issues with this place. Unbelievably UNFRIENDLY and rude staff. EXPENSIVE. Dishonest about prices. Unreasonable prices - $45 for a KIDS mani-pedi when online says $25. Super grumpy about working with kids. Adult pedicure lasted maybe 7 minutes maximum and they are upset when they can't upsell you to gel polish. Really REALLY unpleasant experience. Seriously don't understand how they have so many good reviews. Must be the staff and their family giving stars. For an accurate review of this place, read the FACEBOOK reviews. read more

The tech was rude and my feet were lotion up but were not scraped good. Wont go there again. Three day later my cuticles look like trash it like she messed them up so I have to come back. The polish use isn't for natural nails so it started piling just a all around bad experience. LESSON LEARNED NEVER AGAIN. read more

Messed up my sisters full set. Made her nails all bumpy feeling and all uneven. Also left nail polish all over her nails. I told the. We have a photo shoot and this is what we get. They refuse to give my money back. read more

Wonder Nails - Terrible service - Nail Salons Near Me - Chesapeake, Virginia

I had an appointment for a basic full set, no design, no add ons. The set came out the way I wanted but Antonette charged me $75. this is outrageous for a basic medium length full set. I am pleased with my nails but I will not be coming back to work with Antonette. I usually go to Jessica & have never had any problems like this. read more

I paid for a spa pedicure. It was just the same as a normal pedicure, maybe. I was charged 54 and I tipped up to 62 (8 bucks). I left with still so much dead skin on my feet, none of my toenails painted well (each toe had gaps on left and right sides without polish) and the top coat was basically non-existent. It was rushed and just horrible. Overpriced and I'll never go back. They're insane to charge that much for horrible services. read more

This nail salon has a pretty good rep and their work is pretty good as well. I've seen it and experienced it for myself BUT Every. Single. Time. I come to this nail salon, the receptionist, which is the owners mom I believe? Is so rude. She's super unprofessional, and talks about the clients and even the coworkers in another different language. I personally got a gel manicure, and this really nice lady did my nails (and did a wonderful job) and the older lady (receptionist) got upset with her and basically called her an idiot in a different language because she didn't say the right price.. even though the receptionist corrected her. I obviously understand why this would be upsetting for the business but this is no way to treat anyone... 1. I think it's rude to talk crap about other people in general especially if it's nothing nice. 2. People already think nail technicians talk about their customers already especially when they're talking in a different language, and if you want to know if it's true, the truth is... most of the time they do. read more

They were unprofessional. I asked for a Gel Pedicare & they gave me an subpar semi non effort less than mediocre service. My friend & i asked if they had time to take 2 more ppl as walk-ins they said yes. They didn't file our nails down, they didn't cut our nails or cut our cuticles. And the polish was crap. DO NOT GO THERE AT ALL TGEY ARE HORRIBLE!!! read more

I spent $85 to get a Mango Pedicure and dip powder. I wanted to get a full set with dip powder (SNS) and was told that it would be $40. She didn't add nails b/c she seemed confused with the request, but then changed me $45 for dip powder over my own nails. I I came to this shop because I have used David and Natalie in the past. Very disappointed. Won't be coming back as Natalie/David are not accepting any additional clients at this time And customer service was non-existent. She spent most of my time with her talking to her co-worker and their client. Never offered any water and when my pedicure was done she told me to go to the front, I sat there for 10 mins while she talked and joked around before she turned on the fan to dry my nails read more

Wonder Nails - Dip powder done horribly wrong - Nail Salons Near Me - Chesapeake, Virginia

Worst pedicure I've ever had. I had an older lady do my pedicure and she kept trying to upsell me on the pedicure service. After I repeatedly insisted that I did not want the more expensive pedicure she tried to talk me into, she rushed through the rest. The entire pedicure took her 15 minutes. These are the pictures to prove it. read more

Wonder Nails - Nail Salons Near Me - Chesapeake, Virginia

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The Manger was very rude. I don't think they like people of color. Had to trun 2×. My nails looked like it was polished by a 4 year old. When I came back the second time the Manger talked to me like I was kid. She was very lucky I wasn't the person I used to be. I'm from Chicago. Where was she from???. I don't like it when they speak their language, I think they are . I think they are talking about Customers. Please press 1 for English. Needless to say the second time was even worse. read more

I was extremely disappointed and frustrated at my experience here. There service all around was terrible, and the nails were poorly done. The woman doing my nails made comments while doing them if I asked for her to fix anything, and was on her phone half the time. I've been to many nail spas, but this was by far the worst. My manicure was not even worth a penny, if I didn't understand the hardships of working for tips, I wouldn't have even tipped them. Overall a - read more

Wonder Nails - The sides of some nails, if not so overdone it went on the skin, was underdone and didn't fully cover my nail - Nail Salons Near Me - Chesapeake, Virginia

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If I could give this place 0.5 stars I would. I would first like to start off and say the ONLY REASON I would even give it 0.5 stars is because of the color on my fingernails. That was the ONLY thing I can say good about this place. When I first walked in I was initially greeted and asked to sit in a spa chair. Keep in mind this is my FIRST AND NOW LAST time going. As soon as I sat down the lady pulls out a drill to remove my gel off my toes!!! Huge red flag!!! I should've already know to run out of the salon right away. I had to ask the lady 3 times to NOT use the drill on my nails. It was almost an arguing war. She tried to convince me each time that it is what she needed to do. I had to get up and walk out. Livid! Do not come here!!! read more

I'm really not that extra of a person, so I am very simple to get along with. I asked for coffin but got more of a square look, I work a lot with my hands so it doesn't really bother me just wish I got what I asked for. I love the color, they have pretty limited choices of colors for regular so it was eh to me. Didn't get the color nor the desired shape. But I'll live, the hype is really David and Natalie. So I guess I have to hop in a month plus waiting list for them. I'll come back for my regular boring stuff, but for the high quality fancy stuff I gotta try David or Natalie. I'll be back, it's was alright over all. read more

Wonder Nails - Nail Salons Near Me - Chesapeake, Virginia

Wonder Nails is one of the first nail salons I've ever thought deserves 5 stars! I've been here a couple times and have always had a wonderful experience. The techs are friendly and knowledgeable. They take their time and do things correctly. For example, Vinny used a tiny brush and acetone to clean up the edges of my nails each time he put on a new coat of gel. He also kept noticing uneven edges or residue even as I had moved on to my pedicure and kept touching them up. My nails were PERFECT as a result of his attention to detail! My pedicure was just as detailed and my feet were actually smooth in the end They have tons of chairs for manis and pedis and they pretty much know how to do everything (dip nails, gel, acrylic, nail art, etc.) Although they are a bit pricey, it's comparable to other salons and worth every penny! I highly recommend. read more

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Before today, I had never been to this nail salon before, but I had a gift certificate that I had been saving for the perfect time for a mani/pedi. Unfortunately, it was very disappointing. I started with the pedicure and the tech was not friendly and did not make me feel welcome at all. I get it, some people aren't social and language barriers can be difficult; however, a simple "hello" would've been better than nothing. She rushed through my pedicure. Start to finish, it took her 15 minutes. Anyone who's had a pedicure before knows that 15 minutes is not enough time to provide a thorough pedicure. Low and behold, it turned out terrible. My toe nails are jagged and there is excess polish everywhere (pictured below). Next was the gel manicure. Again, no interaction from the tech (different tech than the pedi tech) whatsoever. And again, very rushed. So rushed that it seemed like there was no way for the gel polish to cure. And that's exactly what happened. There were streaks and bubbles all over my nails when I left. So I went back inside and brought it to the attention of the receptionist. She looked at my nails and didn't say anything to me. She said something to a different tech and had me sit down on that tech's chair (this tech was absolutely wonderful--didn't catch her name, but she was very friendly and talked to me the whole time). She was told to buff the top coat and do another coat/top coat. She did her best to fix my nails, but the top coat still didn't cure all the way. I didn't have the heart to argue, especially since the 3rd tech was made to fix someone else's mistake. It was not her fault at all that they still turned out not great. Needless to say, I was very disappointed and I will be going to another salon tomorrow to have my nails and toes fixed. read more

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I'm super disappointed today. I got my nails done from here like I normally do. I had a different guy do my nails today and they are horrible. I was cut multiple time when he was filing them. Then he kept putting pressure on the exact area he accidentally cut. I mentioned that he cut me on three different fingers and didn't even acknowledge the fact that he cut my fingers and I paid 50$ for them to legit cut my fingers. I'm really upset and kind of pissed off at this point. Didn't even apologize for cutting my f read more

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The guy who did my nails. I believe his name was Kenny. I showed him the nail color I wanted from a picture and was having trouble finding them he just sat with his arms crossed and looked at me he didn't offer to help pick out my nails. He was rushing me for sure and was more worried about eating then providing me good customer service. Terrible service but he did an ok job with my nails. Only going back if I can go to David or his wife who are the managers. read more