Showed up at 9:50am as a walk-in and the gentleman at the counter greeted me and reached out to his…read more10:30am appointment to see if they could be pushed back so he could service me! I did a soak-off while the he was waiting for his client to respond back and thankfully they agreed to be moved back to 11am (thanks Terrie!) So happy I gave this place a try. There were only 3 techs working when I went in, and even though it was quiet, each tech was with someone and it seemed like a solid team and work environment. My tech, maybe his name is Ky?, he was amazing. Super fun to talk to and easy going, I'm not rlly one to talk but he was asking all the questions and being funny and making me feel right at home. I had a really good experience, plus my nails turned out freaking bomb It was my first gel-x set because I was tired of how thick acrylic sets can be and how the color on them often chips/scratches off. Ky paid such great attention to detail, checking the underside of my nails after polishing them to make sure they were neat all the way around and periodically asking if I was satisfied with how they looked. Could have not had a better experience, I can't wait to come back!!

Icon Nail Spa is located in the Harris Teeter shopping center off Kempsville Rd. I walked in on a…read moreWednesday and was immediately greeted and serviced. The gentleman that did my nails was hospitable and kind. He did a good job on my nails.

Definitely my new trusted nail salon! Didn't have to wait too long and all of the staff were…read moreattentive and kind. They asked questions throughout the manicure and pedicure to make sure the shape, color and filing were just right. We both had a full set and pedicure with gel polish done. Their pedicure was so relaxing and the end product was gorgeous!!! With cute snowflake designs for the holiday :) I took a card with my manicure color noted since I can't have anything out of "regs" for work. Definitely worth every penny at this place. Love it!!!!!

Disgusting, the restroom was trashed and had no toilet paper. When I asked for some the technician…read moresaid "use paper towel and put in trash" ... wait what?? There where multiple techs sitting around doing nothing and the place was gross.

Had an early morning appointment which was honored , timely and 2 weeks later gel x nails and gel…read morepedi still look great!!

They were nice and quick and did an excellent job the few times I have been there! I usually just…read moreget a pedi but they are very thorough but fast and efficient. The color lasts a long time as well!

I have not personally received services here, but my daughter has visited this location for fills…read morewithin the past few months. She enjoys coming here and I have noticed they run a tight ship. They get the customers in and out. I love the system here. I am not sure if they do anything super spectacular, but my daughter is a fan. This location is super convenient especially if you need to get some mall shopping done. Check them out if you are in the area!

This was the worst manicure I have ever gotten and I have been getting maincures for 47 odd years…read more They tried to convince me to do Gel and when I said no, they were very discouraging to me instead of giving me what I asked for and wanted. The manicurist did not go in order of file all nails consistently, and he was too gentle with removing cuticles and did not do a though job of removing all the old cuticles. The manicurist was not straight with the painting and he missed the sides. I actually had to borrow the nail polish and do it myself. Then, the owner came over and did not do much better at all. Really the same quality which was poor. She could not remove all the old paying so I actually had to remove it myself. WHAT AM I PAYING FOOR WHEN I AM DOING THE WORK. The second manicurist said "we don't do that here " referring to taking off the polish. WHAT?!?!? I never heard of such a thing. Poor workmanship from two employees and the same poor attitude to the customer. They clearly wanted it to be done quickly so they could make $ from the next customer. Everyone is in your wallet these days without caring for the quality of work. Believe me, I am not a fussy person but I do like my nail polish put on with some accuracy. Please DO NOT GO HERE. I rarely write reviews but I was so dissatisfied and had to say something.

I did quite a bit of research before booking an appointment and chose Nails by Rose because it…read moreseemed like the best fit for what I was looking for. I'm glad I did. My only criticism isn't actually about the salon itself, but about the online booking system. It appears to be a platform used by many nail salons, and I find it difficult to navigate. Service descriptions are limited, making it hard to know exactly what you're booking, and choosing a technician is largely based on photos without much information about each person's specialties or experience. Once I arrived, however, the experience exceeded my expectations. The live piano player created a relaxing and unique atmosphere that I wasn't expecting and truly appreciated. Rose, the owner, took the time to listen to my concerns and preferences. She thoughtfully communicated them to the nail technician who worked with me, which helped me feel heard and understood. My nail technician was gentle, attentive, and considerate throughout the appointment. Overall, I had a wonderful experience and would return. If the booking platform provided more detailed service descriptions and technician information, it would make an already great experience even better.

The service requested and the service provided were not at all the same. I was told they dont do…read more3d, that they dont have sparkly gel polish, that they couldn't do ombre design and that I had to just pick 1 color. The owner was very rude while delivering these answers to me. Completely out of line, as if my business there wasn't welcomed. Will most definitely never going back. Also, make sure you have cash on hand to tip, because otherwise you cannot tip. For such a large and lavish salon, I was extremely disappointed. ​

First time at this salon and it was a breath of fresh air! I reached out via FB with a booking…read morequestion, got a quick response & was able to be seen the next day. Thy did my nails - natural with builder gel. She was very thorough and talked with me throughout the appt making sure I was okay,everything looked good, etc. I look forward to returning to this salon.

Thy and Linda and the gentleman did a nice job on our mani pedis! They appreciated our business and…read moreaccommodated our big walk in party. We were treated like princesses - offered drinks, nice massage chairs, etc. 10% off on our first visit was nice and prices were competitive to begin with. Very friendly. Good central location for me.

Black stylist with blue hair, terrible service! Who comes to work at an UPSCALE SALON with rollers…read morein their hair? Furthermore, what owner allowed this? She was on the phone with her husband and even left to go outside after a heated discussion. If you have a preferred stylist, book with them but if you are booking for a service on FCFS basis, you might end up with her .

Beautiful and new !!! Beauty and Spa central !!! I come here to get my nails done by Nat (IG…read moreNataliaTruong) This place offers a variety of vendors and services range from hair,nails,on site esthetician and makeup artist!!! I love the location right next to the newly built Kroger off Battlefield blvd very convenient for sure If you find yourself in need of these services listed please stop by !!! Overall review 5/5

I've only visited this salon for about four years now after using the services of several other…read moresalons and finding the first visit usually okey but not so good after that. Whether I walking or schedule an appointment, I am always greeted warmly and service impeccable. Kim is my go-to person and I highly recommend this salon for all services they offer.

This place is nice inside, the staff is friendly and they always take you without an…read moreappointment...never any wait. The price is cheap too...$35 for a dip. But it's true - you get what you pay for...I've been here three times and quality is terrible. They also have you stick your hands into a communal gel/acrylic removal containers, which is unsanitary and gross.

I recommend ONLY NAILS to anyone & everyone! I have been a faithful customer since I discovered…read morethis salon in 2002! I use to do nails, so I know quality work when I see it. Tammy is my fave for my acrylic nails...but everyone there does good work. Dinh (D) does marvelous pedicures! I love the SPA pedicure, since I stand on my feet for long periods of time. THANK YOU Tammy, Kevin, Dinh, Tu and everyone else for making me feel special every 2 weeks!!! ~Natalie~

I've came here before for a fill and had an ok experience but today I Came here strictly for a…read morepedicure since my original place was busy I WILL NEVER COME BACK! witnessed a lady with horrible disgusting toes get the crud filled off her toes and the woman technician with the glasses put the nail file back in the drawer with the crud still on it! Horrified, I asked my nail technician a bald headed guy to pull out new tools for me and I watched honey because I am not the one! He got a whole attitude about it to and smacked his lips. I should have ran TF out that place then but I already waited in water for 20mins so I proceeded with this horrible pedicure. The bald headed guy literally skipped steps in the pedicure that I'm paying an extra 10 dollars for.(Regular pedis are 25 and "Spa pedicures " are 35 dollars.) Then when I called him out on it, he decided to attempt to redo the steps but in a half ass fashion. He barely touched the scrubber on my feet, then while he THOUGHT I wasnt paying attention because I was watching YouTube on my phone and not watching his ass, he decides to tap my cuticle and toes with the cuticle cutter instead of cut it away! Left hella cuticle and ingrown skin like WTF. So when I called him out on it he tells me it's because he didnt want to hurt me and decides to now cut the cuticle off hard as hell and going to close to the normal skin like he wanted to prove a point and make jt hurt!!! I had to yank my foot away and set this fool straight! Only when I became angry he apologizes with an attitude and and started telling me what he was doing every step of the way, like I've never gotten a pedicure before, and asking for permission to do stuff, being mad annoying and condescending. Asking me "ok can I polish the nail now?" "Can I place the sandal on foot now?" Do not insult my intelligence sir.

I don't write many reviews, but this one is well deserved…read more I had a manicure and pedicure with Linda at LV Nails, and it was one of the best experiences I've had at any nail salon. From the moment I sat down, she never made me feel rushed. Instead, she made me feel like I was her only client, taking her time with every step and paying incredible attention to detail. What really stood out were all the thoughtful little touches along the way. Linda was thorough, gentle, and genuinely cared about doing the job right. The level of service and professionalism made me feel valued as a customer, and I left feeling relaxed and refreshed. The biggest surprise was the price. I expected to pay much more for the quality of care I received. The experience honestly felt like something you'd get at an upscale luxury spa, but at very reasonable prices. I've found my new salon. I'll be returning regularly--not because of the pricing, although it's an excellent value--but because of the exceptional care, outstanding customer service, and consistently high-quality work. If you're looking for a salon that truly puts its customers first, I highly recommend LV Nails, and be sure to ask for Linda!

Sonny is the best. she did builder gel for me and they're incredible. She always does everything…read morewith absolute perfection.