Thank you to Daniel from HomeShield who arrived on time, was professional, and did a beautiful job…read morerepairing infected wood around the outside of the house. He made it look like new again. 5 stars and big smiles. Alek was very helpful in explaining the process of having my house fumigated. He is always on time, professional and willing to answer any questions or concerns.

This review is for Nikolaus the technician who came to our home to inspect and quote the price for…read morefumigation and miscellaneous treatments. He did a great job looking for termites infestation and explaining the different types of drywood termites vs subterranean. He also sent us videos explaining how to prepare for fumigation and discussed the different local treatment options and wood repair. Overall, he did a good job educating us in an area we were unfamiliar with. Unfortunately, the total quote was a bit too much for our tight budget. We went with another vendor but would consider Homeshield for future use since they seem like a good quality service.

Premier Pest Services has been fantastic to work with. We have them treat our home inside and out…read moreevery quarter, and the entire process is always smooth and stress‑free. Our main concern is ants and spiders. Scheduling is quick and easy, and their pricing is very competitive for the level of service they provide. Adrian is the technician who visits our home, and he's consistently kind, professional, and incredibly thorough. He always puts on shoe covers when entering our shoe‑free home, which we really appreciate. Outside, he takes extra care to sweep away spider webs and remove any buildup around the house before treating, those small details make a big difference. It's clear he takes pride in his work, and the results show. Highly recommend Premier Pest Services if you want reliable, professional, and hassle‑free pest control

I used Vincent's pest control service for several years, starting back when he was with HomeTeam…read morePest Defense. When HomeTeam stopped servicing our area, he started Premier Pest Services West and asked me to continue as his customer. In the beginning, the service was good. My regular service included spraying the perimeter, entry points, garage, walkways, and bushes, removing cobwebs, removing reachable wasp nests, and treating the in-wall Taexx system. Because of that, I trusted him and recommended him to other homeowners in our community. Over time, I started hearing concerns from other homeowners that the service quality had gone down. I did not want to assume anything, so I checked my own camera footage. What I saw was disappointing. On multiple visits, the technician appeared to be on the property for only about 3 minutes. The service did not appear to include the same work we were paying for, including cobweb removal and a full perimeter treatment. In the footage and photos I reviewed, the Taexx cover did not appear to be opened. Instead, it appeared the technician sprayed around and over the closed cover. Several homeowners also complained after reviewing their own camera footage. After those complaints, Premier Pest Services West returned to re-service some of the homes, which added to my concern that the original visits were not being completed as expected. Treating the Taexx system was part of the service we expected, so I later contacted HomeTeam Pest Defense to ask about the system. I was told that former employees were required to return their Taexx keys, and that properly treating the system requires opening the cover with a proprietary key and using the proper equipment to treat the individual lines inside the wall system. Spraying the closed cover is not the same as treating the system. I gave Premier Pest Services West the benefit of the doubt at first, but the same issue happened again. After that, I and other homeowners tried calling and texting several times, but we did not receive a response. Based on my experience, my camera footage, the photos and footage I reviewed from other homeowners, my follow-up with HomeTeam, the repeated visits that appeared incomplete, and the lack of response, I lost confidence in the service and canceled. I would not recommend Premier Pest Services West based on the service we received.

Im catching up on my reviews today so sorry for late review. Lets start off by saying they priced…read moreeverything in accuracy and there was absolutly no hidden fees. The guy in the corner helped me so good. I found eight rats in my downstairs cabniet and two in my wifes room. Called them out and they made it 3 minutes. They wanted to charge me less than i wanted how often is that? Seriously call them amazing. Got pricing over the phone unlike Anon Y, so not sure how accurate his review is.

After posting my review the company reached out to me almost immediately. They sent someone out to…read moreinspect and of course noted the rodent activity. He identified additional possible entry points that he attributed to wood rot and wood swelling due to the rain. Two gentleman came out and did quite a bit of additional sealing for free a couple days later. They did a great job and even set two traps in the attic. I appreciate the responsiveness of the company. They did make the effort to make it right. I wasn't expecting them to do what was done and had asked the workers if they were sure they were supposed to be doing it at no charge.

The crew at The Termite Guy are fantastic. Steven in particular has gone above and beyond what any…read moreother Termite Co. will do on several occasions. I highly recommend this firm as reliable and most importantly for the Agents and Consumers they service The Termite Guy is cost sensitive and efficient. Don't risk it, go with a long standing Company. Shaun Hurley, Associate Broker Coldwell Banker Realty.

Love The Termite Guy Team! Nikki was soooo super quick to…read morerespond and get us an apptmnt. We have attempted two other termite business and one didn't even respond and another responded but Nikki was super friendly and thoroughly explain how it works and the process so I alrdy trusted her and her team right away because of the direct and quality customer service. The team sent out Dave L - he is Amazing. He knew exactly what was the issue at hand and did not add unnecessary work to our situation with termite at home. He was honest about the quote and upfront about the estimate cost and was very accurate. Friendly and Fast service all around. We were able to quickly schedule the Treatment team to come out and they were The Nicest people and again took the time to explain the situation at hand and cleaned up after the process very thoroughly. Our experience with The Termite Guy was awesome! No need to look elsewhere!

I have used Saddleback Termite three separate times for issues in my eaves and on my back patio…read morepergola. Each time, I chose spot treatments in lieu of tenting to avoid the disruption, and they handled everything efficiently and effectively. Their pricing is competitive, and the work has been great. Every interaction I've had with the owners, office staff, or technicians has been professional, knowledgeable, and straightforward. I am very happy I decided to work with them.

Saddleback is a great and professional company to work with!…read more The founder Kevin came to my home, and inspected the specimens I found which confirmed to be dry wood termites. He spent enough time to answer all of my questions, from how the fumigation works, to how long the warranty will be, to what if some of the roof tiles are broken during tenting. He is also very honest to tell me he would use a subcontractor to do the work. Before and after the fumigation, Melissa and Jestine handled the detailed communications with me in a perfect manner. I hope you never have to deal with the termite problem. But if you do, I will highly recommend Saddleback to you.

Called Rodent Free because I had a rat in my garage. I knew where it was and I could see it. They…read moretold me over the phone how to trap it and it worked. These guys are the best!

Rodent Free is hands down the best company I have ever used for any type of work at my house over…read morethe last 27 years. I bought a fixer upper house in 1999 and have used many companies, workers, and a couple of contractors to work on my home. Rodent Free has been very thorough in eliminating the rats from my attic. The price is beyond reasonable. I got estimates from several companies prior to contacting Rodent Free. Rodent Free was several thousand less than the previous estimates. Their follow up has been great and the people who work there have been very accommodating and professional. i can't recommend them highly enough. If there were 10 stars available, they'd get that from me.

Great communication through Yelp projects with prices quoted upfront!…read more A little slow and confusing communication afterwards through phone with trying to set up a day for them to come out, but once we got a hold of them, everything went smoothly. I'll definitely be using them again in the future.

I've used Preferred Pest Control for several years but something has changed. Not sure if it's the…read moreproduct or the technicians refusing to do the job as requested at time of booking. The last tech told me I didn't pay enough to have my crawl space treated although I ordered that service when I made the appointment. He arrived without the proper equipment and never attempted to fix the problem. My bugs have not been controlled and I've already had them out twice this year. Currently searching for a new provider.

This was my first time using Cura and I had a good experience with their team. Cade actually was in…read moremy neighborhood and offered their services to me. I told him my wife and I was looking for pest control options but we just moved in and that was on the back burner. He was understanding and told us that since his guys were already around the area, they would be able to give us a good deal. He talked to us about their services, what they can and cannot do. He was honest about the whole process, explained everything, and answered all of our questions. It was a no brainer to just do it now and tackle the problem before it gets out of hand, especially with the reasonable price he was giving us. Scheduling was quick and easy and he was able to have a tech to come out within the next hour. Mark, the technician, communicated with me immediately and kept me updated about this ETA. When he arrived, he explained what he was going to do and got to work. He was fast and efficient, no complaints. Super smooth process. I would recommend them and I will be using them again!

Great Experience!…read more They were incredibly easy to work with from start to finish. I received the estimate right away, and everything was priced fairly with no surprises. When they came out to do the job, they were clean, respectful of the space, and very professional. They were honest throughout the process and took the time to explain everything so I understood exactly what was being done. Overall, a smooth and stress‑free experience. Highly recommend!

We've been a customer of Herstine's since 2014 when we had our 1st home. We moved 20 miles away and…read morewe brought them with us. We've referred them to anyone that we talk to who is having any issues because we're so happy with the results. We have kids and pets so what they use is safe. We had ant problems when we moved into our two houses and since those move-in days we've never had an ant problem again. We've had random things come up like wasp nests and they're responsive and quick at helping us out. I can't believe it's taken me 11 years to leave them a review. Thanks, Brian and Katherine for being so amazing!

I can't believe I haven't reviewed Herstine's yet! I LOVE Brian and Katherine!! They have serviced…read moreour last two homes and have been with us for at least 8 years now. Their company is old-school, service-first based. They have bent over backwards to help be sure our home is critter free!

This firm is very prompt, professional, thorough and dependable. Quinn, in particular, is a very…read moreconscientious technician. He does excellent work and reaches all obvious and unsuspected areas around the home. I highly recommend this service.

HORRIBLE CUSTOMER SERVICE and EVEN WORSE COMMUNICATION and no matter how many times I've called,…read moreleft call backs via their website - or even left a message with their own staff for a call back.. nothing for over a week. I've had service with this company for over a year now and in the beginning it went well - communication was still not best. I would never receive a reminder of treatment dates, and they were well aware of the need for my dogs to be brought into the house for services. An example: 11/25 original date, had to reschedule. Called phone number on website, multiple times x 1 week various hours left messages for call back and nothing. I even left multiple messages via their webpage for a call back - crickets! Finally with a woman who would not give me her name stated she never got any of the messages, no voicemails or any of my husband's calls or messages. Informed her this has happened numerous times and still continues, no empathy, no nothing. All I ask if for COMMUNICATION! Someone showed up the following week WITHOUT NOTIFICATION (mind you there is a note we have pets they need to be locked up and gate to be unlocked) they provided service for the front yard, and we asked the guy to put us down for Friday - he said okay. Friday came and gone ( they saw a note in their system but didn't bother to notify us that services could not be provided that day) once again NO-ONE COMMUNICATED! Spoke with Olga who confirmed an appointment 12/9 Which we were able to FINALLY get the backyard done. Husband and I said we'd give them a go one more time since they had mentioned they moved and changed numbers but still communication is key! There has been a note that we have pets and need communication via text for the date and time frame, we get quarterly service. Next date was 3/19 from 3-4pm. Received a text from their number on 3/10 stating our service will be on 3/19 between 3-4pm and there is a number to call if needing to be rescheduled. 3/19 and it's past the window. We call the number the woman go refuses to give me her name says our service is set for 3/23. I give her the phone number and ask why does this keep happening? She said I don't know. It's been one a YEAR and you still couldn't make it any better? Still HORRIBLE COMMUNICATION. Cancelled service.