We've been a customer of Herstine's since 2014 when we had our 1st home. We moved 20 miles away and we brought them with us. We've referred them to anyone that we talk to who is having any issues because we're so happy with the results. We have kids and pets so what they use is safe. We had ant problems when we moved into our two houses and since those move-in days we've never had an ant problem again. We've had random things come up like wasp nests and they're responsive and quick at helping us out. I can't believe it's taken me 11 years to leave them a review. Thanks, Brian and Katherine for being so amazing! read more

I can't believe I haven't reviewed Herstine's yet! I LOVE Brian and Katherine!! They have serviced our last two homes and have been with us for at least 8 years now. Their company is old-school, service-first based. They have bent over backwards to help be sure our home is critter free! read more

My husband and I have used Herstine's for multiple pests we have had in the last couple of years- we are always so pleased with Brian and Katherine. They have helped us get rid of rats, ants, and most recently, mice. They are so professional, prompt, and very reasonable. We always have a positive experience with this fantastic family owned business. If you are looking for the best exterminators in the OC, look no further! read more

They responded promptly and worked efficiently on the task. We had an ant issue that required professional assistance, and they provided us with valuable information as well. We would certainly recommend their services. read more

We love Herstine's! They are friendly, responsive, professional and do an amazing job! Katherine has helped me so much and she is so fast. When the neighbor's Ants invaded our house she got rid of them ASAP. She also has gotten the rats out of our yard, due to neighbors attracting them with "do it yourself" rat bait. They are INCREDIBLE and you will not be disappointed. We have been using them for over 3 years now!! Highly recommend read more

Professional, personable, and reliable. Those thee words are the best way I can describe this company. They were recommended by someone in my neighborhood and I'm super grateful. read more

Catherine was such a pleasure to speak to over the phone. She explained very clearly what each treatment would look like, what chemicals they would use, and what we would need to do. She immediately gave me the confidence I needed to hire this small Husband/Wife company to come and inspect my home. We've had roach and flea problems for awhile, and since they affected my cats terribly, I'm looking for treatment and prevention. Catherine was able to reassure all my requests and make sure it was doable. Considering the amazing price and awesome customer service, I cannot wait to begin treatment and update my review further. read more

Quick response, answered all my questions and very informative. The work is done by the owners of the business who take pride in the work. You can feel at ease that they will do the best job possible. read more

They have been great and I have their ongoing maintenance plan. Very responsive, spend the time to answer my questions, and have done a great job with the house, both for periodic quarterly spraying and checking for any rodents. Small, local business and excellent. read more

Brian and Catherine are very nice, professional and reliable. They have been very good about eradicating my rat problem! Their prices are reasonable and they have expertise in all aspects of pest removal! I'm so glad I found them read more

Professional, Personable, and Reliable!! I have used them on three occasions. Bedbugs, Bees, and critters in a wall. Every time they were ON TIME and issues were solved. I recommend without reservation. read more

Responded and were out in one day! We had a severe ant problem and it was taken care of. No ants in sight anywhere now!!!!! Highly recommended! They will be our go to pest people from now on! read more

I inquired on Yelp to multiple businesses and this one replies the fastest and on time. I was very worried since the noise was very loud above the ceiling and at one point, I even thought major damage could have been done. They're very attentive. Came back weekly to check on traps, even agreed to extend the trapping time due to minor concerns. Very thoroughly. Definitely recommend. Now I can sleep in peace read more

I work in pest control but I am a tenant and was given the opportunity for rodent and roach control by this firm from our landlord. We moved in less then a month ago and discovered the joy of both of these pests living their best lives in our garage. Of course I am hesitant and expecting the worst because I am BIASED about my own firm but let me tell you - Herstine's is lovely. Forgive my spelling if it's wrong- I didn't check his card but Brian showed up ON THE DOT to the time he said he'd arrive and immediately got to work and explained thoroughly his background and provided me with the trust I clearly needed as a representative of this industry too. He set traps and bait stations and will be back in a week to check them. He identified the entry ways and placed steel wool in the holes. His wife, that's right a woman in the field (!) Katherine (forgive me for incorrect spelling there too) serviced the exterior of our duplex almost two weeks ago and even without us providing access to the inside of the garage (oops) she did a great job because all the critters we've seen after are dead! Cheers to this couple making great things happen for happy clients. See you in a few days! read more

I had a huge ant problem in my house. I tried all kinds of ant baits, sprays, natural remedies, etc... and nothing worked. I contacted Hertstine's pest solutions and they came quickly. For less than $200, they took care of my ant problem. It's been over a month and I have not seen one single ant. THANK YOU! read more

Family owned and run, this small business is the best for pest control. Reliable, professional, and environmentally caring in their solutions for pest control. read more

Herstine's did a very good job for us. We had a roach problem and they came quickly and efficiently took care of our problem. The materials used were safe for our 15 month old toddler and 15 year old dog. It's a family owned business with the nicest owners and staff around. Also, the price was very reasonable. read more

My wife and I have Herstine's treating our house on a regular basis. Since doing so, the amount of interior pests we've seen has dropped to zero. They are always on time, and they take care of matters quickly and efficiently. If they tell you they're going to be at your house at 1130am, they will be there at 1130am. They will be there at 1130am. They do not force "windows" on you as all of the other firms will, in my experience (e.g. no "We will arrive between 8am and 5pm"). As far as pest control goes, don't even bother speaking with the rest. This is your team. read more

My family hired them in 2021-06-07. Cost $200 with a 30-day warranty. In 2021-07-15, we saw another big cockroach crawling out from underneath our stove. Even though their warranty already expired by 8 days, they graciously agreed to come re-treat our kitchen. read more

Know their craft. Excellent service and reasonable. If you need extra treatment they are quick to respond. Highly recommended. Price very reasonable. read more

We called Herstine's Pest Control because they are local and were recommended to us. We had a major ant problem. They fit us into their schedule promptly and they were going to be on-time but called us to offer to come early and we gratefully accepted. They listened carefully to our problem and offered comprehensive solutions. Their price was reasonable, under $200. They told us to call them back if we still saw activity after a certain amount of days. We saw activity and didn't want to wait as they asked and so we called and they came back early and did another treatment. The problem was totally eliminated. They work together, husband and wife and are pleasant, professional, extremely knowledgeable about their business and the products they use. We could not have been happier with them and their service. We highly recommend them. read more

Great husband and wife team! It's good to know there are small reliable business' out there! Being a small business owner myself, I like to support other small businesses. The customer service is outstanding. We had a rat problem due to our neighbor clearing his shrubs. We didn't realize how big the problem was...5 rats later we're glad we called them! Thank you!!!! read more

Love my pest control peeps, super honest reliable and friendly! No bugs have a chance in and around my home.

Had my house sprayed for fleas. Was told that I would need to give time for all of the fleas to die off. When I called after a month and a half of still having issues, I was told there was going to be "a charge" for them to come out again. The issue was never eradicated by their initial treatment and now they want me to pay again? If I'm going to put out more money, I'll find a different company that will get the job done right the 1st time. read more

They're always precise on their work and got rid of the rat problem outside! If there are ants and they're out of control herstines will come out and spray again for free. Great job guys! read more

It's rare to find somebody these days who is truly in the business of customer service, not just making money. I really can't say enough about how great of an experience we had with Brian regarding an ant problem. He was so knowledgeable of pests in general and the specific chemicals he uses to remove them, and he took the time to explain these things to us so we could learn also. The price was $100 to bait for ants, which was a great price after making a few calls elsewhere, and the service was top notch! If you are having a pest problem he is the guy to call! read more

Great husband and wife team. They don't over charge you and have honest and great service. Would recommend to our friends and neighbors. Turns out we did not have rats in the attic anymore, but they are going to clean the old droppings and dust the attic. Sealed up any openings rats could get in from. In case I didn't mention this before, fair and reasonable pricing. read more

As good as it gets. Brian and his wife own the company and do all the work themselves. We had rats in the attic. Brian is so knowledgeable and loves his job. He rid our attic of the critters and his follow up is excellent. A really great guy running literally a Mom and Pop company with personal and attentive service that you will never find with the big corp companies. Have pests to get rid of call Herstine's Pest Solutions. Call HPS!!! read more

Catherine & Brian are a wonderful team! Nice husband & wife team that are so honest & knowledgeable. I have a rental property in the city of Orange that my tenants were complaining of rats & fleas. They both inspected my home & gave me a bid. I was going to get more bids but they were so knowledgeable & I didn't feel like they were pressuring me or trying to swindle me to do more work that was necessary. So I went ahead & just hired them ASAP. They even told me that I didn't have a flea problem & that I didnt need to do the work. Most companies would totally try to up-sell & use scare tactics to make you pay for the service. Not them! I wanted to give my tenants peace of mind so I did the exclusionary work to cover any areas that the rats were coming in through the house, the rat traps for 30 days & the flea treatment around the house & inside the house. Rats gone! They even caught a big one in the attic. I highly recommend this great family owned company to everyone who has rats or flea issues. You won't regret it. I will totally hire them again & again. Thank you Catherine & Bri!!! read more

Brian has definitely earned my business for good. He not only is very polite, he arrived on time and was very thorough. He is very knowledgeable about multiple ways to attack the problem, so he SOLVED my problem. HIGHLY Recommend Brian Herstine, you won't regret it! Great pricing and even better customer service and attention. read more

Herstine's took care of my bees problem which was quite severe. They did 2 follow ups since the colony was huge. More than a month later another swarm appeared and Chistine & Brian came in immediately to assess. I totally recommend their services read more

Great guy great service he provides knowledge and results, talk is cheap ! When your dealing with a roach infestation you want results not excuses like my previous pest company I Fired!!! Herstine the man to call !! Being a retired Navy man myself (20yrs) I thought I give him a chance and like true Navy man he came out shining!!!! Glad he still believes in the Navy code of Conduct : Be honest and truthful in my dealings within and outside the Department ofthe Navy.Great job Sailor !!!! read more

Very good people to work with. Clearly explains everything and delivers on their promise. Always on time. Catherine is wonderful to deal with. read more

Everything you read here is true & correct. $175 initial visit to kill ants. 30 day guarantee & time frame to decide upon quarterly service or not. Quarterly service $90/quarter. All of which is standard for the industry. Local non corporate company. Nice folks that do what they say. Very patient to answer all questions. Reliable (that's rare nowadays). read more

Unbelievable service! Fixed problem, super knowledgable, friendly, affordable....what a relief to have such a great team help us with rodent in attic and fly problem in house due to dead rodent (so gross i know!). I was in a panic. Husband works out of town and I needed help. So glad my friend referred me to Herstine's! They were great the whole experience from call I made to the call I received as follow up to make sure all was good and I didn't miss warranty window in case problem wasn't resolved. Top of the line service! read more

This is a great husband & wife team, they explain everything in detail on what was preformed. Great prices, Very nice

Catherine and Brian are amazing! I called and made an appointment for next week to treat ants. Then I came home to find what looked to be thousands of ants in the house. Next week seemed so far away last night. So, I called Catherine this morning and told her about the ants in the house. She squeezed me in to their already busy schedule. They arrived right on time - who does that any more? They first explained to me what they were going to do and what products they were using. Then they went about their work. Carefully and efficiently. We have indoor cats so it is very important to use pet friendly products indoors. Catherine explained to me the product she was using was very toxic to ants in even the small amounts she applied to small gaps and behind plugs. She also explained that the cats wouldn't even know it was on a baseboard because it has no odor and if they were to lick it, the amount would be so small it wouldn't effect them. Toxic to ants but not toxic to cats in the very small doses she was applying. One of my cats has already "inspected" an area of application and walked away without licking it. I can't thank Catherine and Brian enough. I am so glad I called them. You won't regret using Herstine's! In fact, you will want to sing their praises - especially if you have ever dealt with another pest control company. Catherine and Brian are my pest control folks now! read more

We had rats in our attic. Found Herstine's Pest Solutions on Yelp and wanted to work with a local company so I gave them a call. Brian and his wife came out to my house to meet with me on my first available date (a Thursday). Brian set traps, sealed up entry points into the house, walked me through the process and patiently explained all of the details including to give him a call if we heard traps go off or started to notice an odor so that he could clear the traps. On Saturday afternoon around 5 pm I returned home to a smell in the house. I called Brian, left a message and he returned my call within 10 minutes and asked if he could stop by in about 30 minutes. On a Saturday! I was impressed as I thought that we were going to be stuck with a smell in the house through the weekend. Talk about service! I'm impressed and will recommend Herstine's Pest Solutions to anyone in need of services. read more

Hersteines pest solutions have been a 5 star company for us! I love how they attend to us so quickly!! They have the best customer service ever and follow up! Thank you guys for doing such a great job! So costly reasonable as well!! read more

So glad I found Herstine's. I had just fired my previous pest control company which was providing quarterly service. Apparently our pest problem is somewhat unusual and the old guys did nothing to help me out, nor did they seem at all interested in their job. So I called Herstine's. They (husband/wife) showed up early, very professional and took the time out to explain things to me. Not only that, you can really tell that Brian is so into the bugs! It's great! His love for his profession shows, and I appreciate that as a customer. Thanks guys! We already signed up for quarterly service! read more