Great old school opticians who know what they are doing. Not like Lens Crafters who use sales…read morebozos to do the work an optician should be doing. The cost for me is not too much different from chain stores, as I have a complex prescription. I am happy to spend a bit more to get the correct fitting for progressives. My current glasses are the thinnest lenses I have had in a long time despite my high index prescription. They use Hoya lenses which are superior to the ones I have gotten from LC. Marie has been very personable and professional and always gets me a great pair of glasses. They usually have a sale going on ( buy 1 get 50% second pair). Great if you get glasses and sunglasses together.

When someone really takes pride in their work and truly cares about their customers as well, it…read moreshows--and this is definitely the case with Marie and Jimmie of Tysons Corner Opticians. They are friendly, welcoming, and honest, and the office I visited was the nicest optical shop I have ever seen, and I have been wearing eyeglasses for almost 50 years. I had lost faith in my previous opticians' office due to significant staff turnover there over the past few years; the apparent lack of experience of their workers had become highly concerning. Marie and Jimmie, by contrast, have a ton of experience, which is why I was so happy to find them. They are true professionals.

Purchased my glasses online from Glasses.com. LensCrafters has a partnership with them for free…read moreframe adjustments. I walked in and was helped out right away. My glasses kept slipping, but a simple fix by bending the earpiece solved the issue. Quick and proficient service.

You know... I used to go to this location annually for glasses when I lived in McLean. My eye…read moredoctor is right next door and it was convenient. Today, 4/23/26, I went in to waste time before my eye exam and peruse through the selection of new frames. I generally spend $2-3k a year on frames. When I walked in, no one greeted me or even acknowledged I was in the store. That was a first. Generally at this location everyone is friendly and helpful. Both workers were engaged in non-work conversation. My daughter and I overheard them speaking. There was no way they could have missed us. We were the only ones in the store. As we worked our way down trying on various frames, another Caucasian lady barely crossed the threshold into the store when one of the workers broke their conversation, and while walking briskly past us, screamed across the store, ' Ma'am, may I help you??'' I looked at my daughter and remarked to her that we'd been in the store for 5 minutes and no one even acknowledged we were there. I wondered if this was a racial issue. As the worker and the woman made their way closer to where my daughter and I continued to try on frames, the worked said, 'Could you move? I'm trying to show her something.' I said, 'Excuse me??' He responded, ' Move so I can show her something.' I said, ' Are you asking me to step aside??' He just waved his hand at me to move. At that moment, my daughter and I were convinced we were being treated poorly bc we're black. My daughter and I walked to the counter to find a manager bc that type of behavior will not be tolerated. A man walked from behind the glass and said, ' What do you need?' I asked him if he was the manager. He kind of agreed that he was kind of the manager. I explained to him what just happened and told him, and the other worker who had by then walked over, that his behavior was rude, dismissive and disrespectful. The worker half heartedly apologized and the so called manager said he would talk to him. I have no doubt the whole ordeal was forgotten the minute we walked out. I'd like to think LensCrafters is better than this. What I can say is that training is in order. I was absolutely livid and in all likelihood will never step foot in this location again. They absolutely do not deserve my business.

I went here during a very busy afternoon on Saturday, August 29, 2026. The mall was packed and…read moreWarby Parker was doing some solid business as well. I didn't buy anything. I just had a 4-year old (ancient in eyeglasses years btw) pair of Warby Parker wide-sized eyeglasses called the Aubrey that I needed some work done on. I was greeted by a friendly lady whose name, sadly, I did not get despite the fact that she was so cool about bantering and making friendly chit chat. She also wore eyeglasses but other than that I'm sad that I can't be more specific. I told her that I needed some work done on my Aubrey and she proceeded to check me in. I was especially appreciative of her patience while I tried to figure out which one of my many email addresses was associated with the store. So anyway, she checked me in and then I just chilled on one of the benches with my mom for a short wait until Adam fetched me. He was super friendly and also down for chit chatting. I especially appreciated how cool he was with my awkwardly hilarious squinting at him and everyone and everything else while he worked on my eyeglasses -- yeah, my vision is unhinged. Lol. Anyway, this particular Warby Parker store had a great, welcoming vibe. I love the concept of checking in the customers and I love that there are benches where you can relax while waiting. Warby Parker is super modern in the way they do eyeglass retail. Love.

Usually eyeglass stores are like car dealers, where you have to fight them off with a stick - but…read morethe employees at this store didn't even greet us, let alone offer any kind of assistance as my sister & I walked around trying on frames. And the store was basically empty, so they were literally just standing in the middle staring at their phones. I asked one lady a question, and she did answer it. But that was that. Not even a follow-up "do you need anything else?" We left after maybe 15 minutes of looking around, and they didn't even say goodbye. Weird. ‍

Wonderful team here. I needed sunglasses with sentimental value repaired, every person I interacted…read morewith was warm and wonderful. Great experience, highly recommend.

Delightful customer service interactions with professional, yet down-to-earth staff, also stellar…read moreframe selection. They have the ability to cut lenses in-house, huge plus. It's always nice to be able to support local businesses that deserve it!

My first visit to Dr. Kraft's office. Upon entering I was greeted with many "hello's" and smiles…read more Staff was very professional and welcoming. Dr. Kraft is such a caring and kind person, he explained his findings throughout my exam, I had no questions at all. That's how thorough he is!. His office also offers the additional option for the digital retinal scan, Dr. Kraft went over the details of the scans, you can tell he really enjoy's what he does!. Jennifer Z. the retail supervisor spent time with me after my exam, I wanted to use my existing frames and that was fine with her, meaning she wasn't trying a make a sale nor was she pushy in an attempt to deter me from reusing them as had been my experience in the past with my previous Dr's office. All in all, GREAT experience, GREAT staff, Great Doctor!! Thanks you guys!! Sara Miles

I have used Visionworks in Tysons for years. I like Dr Kraft (the OD). That said for the last…read moreseveral years their selection and service has continued to decline. I recently (December 30, 2025) ordered a new pair of glasses through their insurance program as my current set was damaged. They said 2 to 3 weeks. Historically, they would deliver glasses in around a week to 10 days. Have been checking in since January 15 and have been told probably 10 times my glasses would be ready in 3 to 5 days. It is now February 5, 2026, and I was told today that my glasses weren't ordered until January 24 and they likely won't be ready until the week of February 16. The employees are nice but clueless. How can you say an order will be ready in 3 to 5 days for weeks and then tell me on February 5 that the glasses weren't actually ordered until January 24. All while I had spoken with them multiple times and was continually told the 3 to 5 days line? Meanwhile I am running around like a Cyclops with basically one good lens in my glasses. At least I am providing entertainment for my wife. I will be taking my future business elsewhere.

Wonderful service and selection! My go to spot for eyewear!…read more Thanks Michael for assisting us!

Eric is very nice and a professional. They also have a great selection of glasses - some more…read moreunique styles along with all the classic brands etc.

Excellent choices in frames. I have a hard time finding large frames to fit my head but no issues…read morehere. The staff is friendly and competent about what they were talking about. The internet was down on the day I went. They didn't really have a working backup plan to process my order. Wasted like an hour only to have them have to take my info and process it later. I'm easy going so it wasn't too bad for me. Overall a good experience though.

My husband and I were able to get appointments for vision exams with relatively short notice. The…read moredoctor, Dr. Dominic made me feel at ease during the exam and was able to answer my questions and put me at ease.

I have a very strong prescription so there are only so many places I can go for high quality frames…read moreand lenses. I have been going to Georgetown Optician for years, and they never disappoint. They have an exceptional selection of European and US made frames and their lenses are better than any I've ever had before. They are ground to perfection. My experience this past month went above and beyond. They made my glasses and something wasn't quite right aesthetically. The frames and lenses were just fine, but something wasn't right with the way they looked. They allowed me to select another frame, and they are grinding new lenses for me. I'm truly grateful for the exceptional customer experience and the care with which I have been treated. I can't say enough about the people, especially Zei, who has been kind, efficient, and a true asset to their business. They may be on the high end, but they are worth every penny.

Great selection of high end frames, a bit of a attitude with sales staff, lots of locked doors and…read moreropes, and never any discounts. A great place to try on frames and browse....but you can usually find the same item cheaper elsewhere

Unique glasses unlike anywhere else. I confess I first went to Visionworks looking for glasses. I…read morestayed for 3 hours and left without getting anything. I walked into Village Wye Center and found a pair I loved within 10 minutes. I was able to order the lenses in the custom colors I wanted. I got magnetic clip on sunglass lenses for them and a second set of clip on made especially for migraines. After picking up my glasses I walked around for weeks saying randomly to people that I loved my new glasses lol. I still feel this way. Recently I had to change my prescription. They were happy to help me do this, and even fixed a tiny bit of damage I had caused after dropping them. They were ready faster than predicted and they're perfect. I love this store.

Good vibes all around - I came out of Village Eye Center in a state of calm because the staff was…read moreso attentive and caring. Dr. McConarty solved the vision problems I've been having for years. He came highly recommended, and I'm happy I sought him out. What a relief - my new lenses are an upgrade to my quality of life. Jennifer, the general manager, also deserves praise for her patience and sheer determination in finding the perfect frames for my facial profile. Her technical knowledge of the trade is impressive.

I was extremely pleased with my recent annual eye exam with Dr. Celina Hubert. Dr. Hubert was very…read moreprofessional and up-to-date knowledgeable about my history; having been a patient of the Vienna Eyecare Center for 30 years going back to when Drs. Snively and Mitchell ran the practice. She was very engaging with a wonderful bedside manner. I would recommend and refer her professional services to all of my family and friends.

This place is awful. My wife is a customer here (or WAS) and recommended I make an appointment for…read moreone of our younger kids who wants to make the leap to contact lenses. The first sketchy element is that the link my wife kept sending me kept taking me to a google search with an alternate name. It appears that they do business under two different names which is kind of shady. But the big problem is that when you try to schedule an appointment on their website, it asks you to choose three different times. This is really bad because in this area many people have jobs and families and you can't just bank on some random time MAYBE being available. So I tried to call in the morning and nobody answered. I tried to call again in the afternoon after I made the appointment and again nobody answered. This was for an appointment the next day. I got two auto-texts saying "sorry we missed your call" so I replied to the texts saying I have a job and four kids and I can't be left hanging on these appointments, and this is a bad first impression after my wife recommended this place. I get a call back FIVE minutes after that text from a someone sounding like a sorority chick who just got dumped by her boyfriend. Huge attitude immediately. She's like "Those are just APPOINTMENT REQUESTS, SIR! We have ONE appointment at 7:45am tomorrow." Okay, well the appointments I thought I signed up for were 2:15, 2:30, and 2:45. So I calmly asked why the website listed 12 appointments for tomorrow and 18 for the next day if none of those were really available. And she just kept replying to everything I said by getting increasingly loud and obnoxious so I finally said, "well I guess I will go to another practice then," and before I could even say thanks and bye, she hung up on me. After this conversation, a lot of stuff is even weirder as I think about it. If the appointments are "just requests," then why were there "no requests" listed today, "12 requests" tomorrow, and "18 requests" the next day? That's totally nonsensical because if nothing is guaranteed then why list ANY times that are definitely not available??? And if you're going to list some times, why not list them all? Still the worst is just the rudeness. If your instant response to someone texting that you made a bad first impression but TRYING TO RECTIFY THE SITUATION BY SETTING A FIRM APPOINTMENT is to call them back in a haughty tone, then perhaps you should not be employed in customer service. Or, maybe the front desk person was out today and I was called by a doctor. But that just makes things even worse. Anyway, imagine potentially gaining 5 new customers (the rest of my family) and instead losing one (my wife) with just one phone call! Amazing. Anyway btw I got an appointment at MyEyeDr in the Boro same day today and they were actually nice...