Great old school opticians who know what they are doing. Not like Lens Crafters who use sales…read morebozos to do the work an optician should be doing. The cost for me is not too much different from chain stores, as I have a complex prescription. I am happy to spend a bit more to get the correct fitting for progressives. My current glasses are the thinnest lenses I have had in a long time despite my high index prescription. They use Hoya lenses which are superior to the ones I have gotten from LC. Marie has been very personable and professional and always gets me a great pair of glasses. They usually have a sale going on ( buy 1 get 50% second pair). Great if you get glasses and sunglasses together.

When someone really takes pride in their work and truly cares about their customers as well, it…read moreshows--and this is definitely the case with Marie and Jimmie of Tysons Corner Opticians. They are friendly, welcoming, and honest, and the office I visited was the nicest optical shop I have ever seen, and I have been wearing eyeglasses for almost 50 years. I had lost faith in my previous opticians' office due to significant staff turnover there over the past few years; the apparent lack of experience of their workers had become highly concerning. Marie and Jimmie, by contrast, have a ton of experience, which is why I was so happy to find them. They are true professionals.

You know... I used to go to this location annually for glasses when I lived in McLean. My eye…read moredoctor is right next door and it was convenient. Today, 4/23/26, I went in to waste time before my eye exam and peruse through the selection of new frames. I generally spend $2-3k a year on frames. When I walked in, no one greeted me or even acknowledged I was in the store. That was a first. Generally at this location everyone is friendly and helpful. Both workers were engaged in non-work conversation. My daughter and I overheard them speaking. There was no way they could have missed us. We were the only ones in the store. As we worked our way down trying on various frames, another Caucasian lady barely crossed the threshold into the store when one of the workers broke their conversation, and while walking briskly past us, screamed across the store, ' Ma'am, may I help you??'' I looked at my daughter and remarked to her that we'd been in the store for 5 minutes and no one even acknowledged we were there. I wondered if this was a racial issue. As the worker and the woman made their way closer to where my daughter and I continued to try on frames, the worked said, 'Could you move? I'm trying to show her something.' I said, 'Excuse me??' He responded, ' Move so I can show her something.' I said, ' Are you asking me to step aside??' He just waved his hand at me to move. At that moment, my daughter and I were convinced we were being treated poorly bc we're black. My daughter and I walked to the counter to find a manager bc that type of behavior will not be tolerated. A man walked from behind the glass and said, ' What do you need?' I asked him if he was the manager. He kind of agreed that he was kind of the manager. I explained to him what just happened and told him, and the other worker who had by then walked over, that his behavior was rude, dismissive and disrespectful. The worker half heartedly apologized and the so called manager said he would talk to him. I have no doubt the whole ordeal was forgotten the minute we walked out. I'd like to think LensCrafters is better than this. What I can say is that training is in order. I was absolutely livid and in all likelihood will never step foot in this location again. They absolutely do not deserve my business.

i got an agent that pressured me to buy, left me to sip his drink and had no knowledge of sales…read moremanners. I wish I requested Mr Dayvon. Many customers are pleased with Mr. Dayvon.

Usually eyeglass stores are like car dealers, where you have to fight them off with a stick - but…read morethe employees at this store didn't even greet us, let alone offer any kind of assistance as my sister & I walked around trying on frames. And the store was basically empty, so they were literally just standing in the middle staring at their phones. I asked one lady a question, and she did answer it. But that was that. Not even a follow-up "do you need anything else?" We left after maybe 15 minutes of looking around, and they didn't even say goodbye. Weird. ‍

They fix your glasses with such precision. I wear religious head covering and the staff was very…read moreconsiderate and did a great job tightening them, free of charge.

Delightful customer service interactions with professional, yet down-to-earth staff, also stellar…read moreframe selection. They have the ability to cut lenses in-house, huge plus. It's always nice to be able to support local businesses that deserve it!

Super local businesses! Peter and Mary are extremely…read morehelpful! I broke my og frame, so calling everywhere to see if that could cut glass same day, I found this wonderful place. While waiting for them to cut lenses Peter gave great recommendations to a Nepalese joint! And then upon returning to pick up my eye ware I saw a pair of sunglasses and they were able to put my prescription in them. I can't wait to come back and try on the sunglasses when they're ready! The whole area is magical. From the pie joint to the eye glass joints!

I have used Visionworks in Tysons for years. I like Dr Kraft (the OD). That said for the last…read moreseveral years their selection and service has continued to decline. I recently (December 30, 2025) ordered a new pair of glasses through their insurance program as my current set was damaged. They said 2 to 3 weeks. Historically, they would deliver glasses in around a week to 10 days. Have been checking in since January 15 and have been told probably 10 times my glasses would be ready in 3 to 5 days. It is now February 5, 2026, and I was told today that my glasses weren't ordered until January 24 and they likely won't be ready until the week of February 16. The employees are nice but clueless. How can you say an order will be ready in 3 to 5 days for weeks and then tell me on February 5 that the glasses weren't actually ordered until January 24. All while I had spoken with them multiple times and was continually told the 3 to 5 days line? Meanwhile I am running around like a Cyclops with basically one good lens in my glasses. At least I am providing entertainment for my wife. I will be taking my future business elsewhere.

Pretty awful. Ordered a pair of glasses and was told that they would be ready in two weeks. I…read morecalled multiple times and was told by the automated service that they were enroute and would be received in 3-5 days. After waiting that period of time and not hearing anything, I called the store and spoke to someone who told me that they were still being processed and wouldn't be ready for a couple of weeks. They couldn't explain the discrepancy between their system and the automated one. Regardless, had I known about the extended delay (because I actually need them now), I'd have gone elsewhere. Frustrating.

Wonderful service and selection! My go to spot for eyewear!…read more Thanks Michael for assisting us!

Eric is very nice and a professional. They also have a great selection of glasses - some more…read moreunique styles along with all the classic brands etc.

My husband and I were able to get appointments for vision exams with relatively short notice. The…read moredoctor, Dr. Dominic made me feel at ease during the exam and was able to answer my questions and put me at ease.

I am issuing 1 star because there is no "zero" star. But, zero is what I received for an $800…read morecharge. I currently see an ophthalmologist who checks my eyes for thyroid eye disease. I purchased my existing frames from My Eye Doctor. My ophthalmologist did not have an opportunity before the holidays to update my lenses with my new prescription and so I took my new prescription to My Eye Doctor to get my lenses updated. I received new lenses with the wrong prescription. I had trouble seeing to drive and fell on stairs (after a recent surgery with open incisions). I had my ophthalmologist double check the lenses and the prescription was significantly off. She put my old lenses back in the frames and I took the new lenses back to My Eye Doctor. The manager Devon Wilson checked the new lenses and came back with a different reading (still off from the prescription). He then proceeded to tell me they were NOT off and "most lensometers are not accurate." He also stated that he doubts the accuracy of my ophthalmologist's reading. He said they would not issue a refund for lenses that have already been made (even though it took two weeks to get the lenses). I told him I would dispute the $800 charge with my credit card company. He continued to repeat his previous comment -- the new lenses are "the correct prescription" - despite the ophthalmologist's reading and the fact that I WORE the glasses which made me dizzy, unable to see well on stairs, and distorted my peripheral vision while driving. The above facts reflect an absurd, incorrect business decision.

Great selection of high end frames, a bit of a attitude with sales staff, lots of locked doors and…read moreropes, and never any discounts. A great place to try on frames and browse....but you can usually find the same item cheaper elsewhere

The most rude and impolite associate I have ever met . As they they are paid by compatriots to…read moredrive customers away and they are very good at it Please go if you like to be treated like trash

Unique glasses unlike anywhere else. I confess I first went to Visionworks looking for glasses. I…read morestayed for 3 hours and left without getting anything. I walked into Village Wye Center and found a pair I loved within 10 minutes. I was able to order the lenses in the custom colors I wanted. I got magnetic clip on sunglass lenses for them and a second set of clip on made especially for migraines. After picking up my glasses I walked around for weeks saying randomly to people that I loved my new glasses lol. I still feel this way. Recently I had to change my prescription. They were happy to help me do this, and even fixed a tiny bit of damage I had caused after dropping them. They were ready faster than predicted and they're perfect. I love this store.

Good vibes all around - I came out of Village Eye Center in a state of calm because the staff was…read moreso attentive and caring. Dr. McConarty solved the vision problems I've been having for years. He came highly recommended, and I'm happy I sought him out. What a relief - my new lenses are an upgrade to my quality of life. Jennifer, the general manager, also deserves praise for her patience and sheer determination in finding the perfect frames for my facial profile. Her technical knowledge of the trade is impressive.

This place is awful. My wife is a customer here (or WAS) and recommended I make an appointment for…read moreone of our younger kids who wants to make the leap to contact lenses. The first sketchy element is that the link my wife kept sending me kept taking me to a google search with an alternate name. It appears that they do business under two different names which is kind of shady. But the big problem is that when you try to schedule an appointment on their website, it asks you to choose three different times. This is really bad because in this area many people have jobs and families and you can't just bank on some random time MAYBE being available. So I tried to call in the morning and nobody answered. I tried to call again in the afternoon after I made the appointment and again nobody answered. This was for an appointment the next day. I got two auto-texts saying "sorry we missed your call" so I replied to the texts saying I have a job and four kids and I can't be left hanging on these appointments, and this is a bad first impression after my wife recommended this place. I get a call back FIVE minutes after that text from a someone sounding like a sorority chick who just got dumped by her boyfriend. Huge attitude immediately. She's like "Those are just APPOINTMENT REQUESTS, SIR! We have ONE appointment at 7:45am tomorrow." Okay, well the appointments I thought I signed up for were 2:15, 2:30, and 2:45. So I calmly asked why the website listed 12 appointments for tomorrow and 18 for the next day if none of those were really available. And she just kept replying to everything I said by getting increasingly loud and obnoxious so I finally said, "well I guess I will go to another practice then," and before I could even say thanks and bye, she hung up on me. After this conversation, a lot of stuff is even weirder as I think about it. If the appointments are "just requests," then why were there "no requests" listed today, "12 requests" tomorrow, and "18 requests" the next day? That's totally nonsensical because if nothing is guaranteed then why list ANY times that are definitely not available??? And if you're going to list some times, why not list them all? Still the worst is just the rudeness. If your instant response to someone texting that you made a bad first impression but TRYING TO RECTIFY THE SITUATION BY SETTING A FIRM APPOINTMENT is to call them back in a haughty tone, then perhaps you should not be employed in customer service. Or, maybe the front desk person was out today and I was called by a doctor. But that just makes things even worse. Anyway, imagine potentially gaining 5 new customers (the rest of my family) and instead losing one (my wife) with just one phone call! Amazing. Anyway btw I got an appointment at MyEyeDr in the Boro same day today and they were actually nice...

Went for an eye exam. Was told that I could pay $39 extra for an exam that wasn't covered by…read moreinsurance. If I didn't pay for it, "...then we might have to dilate your eyes..." to continue the exam. I didn't appreciate the implication that I "might" require my eyes to be dilated...but that if I paid an extra $39 then I wouldn't. Doubt I'll be going back there. And it's unfortunate because I've been going there for years without this exam. Anything to make more money I guess.