Delightful customer service interactions with professional, yet down-to-earth staff, also stellar frame selection. They have the ability to cut lenses in-house, huge plus. It's always nice to be able to support local businesses that deserve it! read more

Super local businesses! Peter and Mary are extremely helpful! I broke my og frame, so calling everywhere to see if that could cut glass same day, I found this wonderful place. While waiting for them to cut lenses Peter gave great recommendations to a Nepalese joint! And then upon returning to pick up my eye ware I saw a pair of sunglasses and they were able to put my prescription in them. I can't wait to come back and try on the sunglasses when they're ready! The whole area is magical. From the pie joint to the eye glass joints! read more

I revisited this place to update my two pairs of glasses -- one for long vision + reading and another for PC monitor + reading. As with my first visit a year ago, Peter once again showed great patience and dedication in handling my complex request, ensuring I was completely satisfied. Mary also helped prepare my insurance form for reimbursement quickly and kindly. When he handed me the glasses, he reminded me, "Please come back anytime if you're not comfortable with the glasses," which truly shows his care and professionalism. The Eyeglasses Express team provided excellent service -- professional, caring, and thorough. Thank you for your patience and outstanding support! read more

I can't express how grateful I am for finding this place, after reading the wonderful reviews, I decided to give them a call at 5:57pm (they closed at 6) I described my issue to the gentleman on the phone and he said he would be kind enough to stay open and wait for me (which he did) I recently added a puppy to my family who's apparent favorite new chew toy are my glasses. Well, I was down to my last pair and they were missing an arm, and I thought I had no hope, I tried everywhere. Last option was to take them here and hope for a miracle.. Peter the gentleman was able to transfer my lens into a similar pair for a very reasonable price and got it all transferred and done within 15 mins. He saved my vision! Can not recommend this place enough, they do same day glasses and have great selection and prices! Please if you're thinking twice, dont! Come in read more

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I broke my eyeglasses and my provider couldn't fix or transfer lenses for me. Peter asked for a few photographs, offered to stay after hours, found f a perfect frame at a discount price and transferred the lenses for free. I highly recommend this business! read more

I stopped in to see if I could get a new frame for some lenses and was impressed by the selection and service! Pricing was extremely reasonable and the work was high quality. Will definitely be back for any eyeglass needs! read more

Total lifesaver for a glasses emergency! I called 10 shops before this one and they all said it'd take 1-2 weeks. On my last hope I called here and Mary said they could do same‑day. She had me drop off my frames and go run some errands, and in under 40 minutes my prescription glasses were ready--so impressive when everywhere else takes weeks! Mary was incredible--so kind, efficient, and genuinely went above and beyond to help me. I loved this place. Even my eye doctor was so impressed she asked for their location, so if that doesn't tell you how awesome they are, I don't know what will. Seriously, go here instead of anywhere else. read more

Needed sunglasses repaired and found this place by chance just by searching for what was nearby. Very kind and responsive local business. The repair took under 10 minutes and was very professional. They also have a pretty wide selection of both glasses and sunglasses, so give this place a try! read more

I brought in my own frames for a new prescription. Peter, and another staff member, were very accommodating, knowledgeable and professional. Their onsite lab was able to make my new lenses within a few hours and the Rx was very accurate. Great products and service comes at a price but well worth it. read more

Peter saved my trip to this beautiful state by getting me a new pair of glasses without having to go through the process of getting an eye exam. He was able to get my prescription from my broken frame. He has great customer service and had my new glasses done in less than an hour! This was the best eyeglass experience I've ever had! If I could give this place 10 stars I would! Thank you Peter!!!! read more

Great service and knowledge even with a 14 year old getting her first glasses. The salesman took his time showing her frames and was able to find what she liked, a very difficult job. He was very friendly to two grandmas and a great aunt. We had a good time with him. read more

I'm very happy with my new frames and lenses ! they were ready the same day! Exclusive designs with a wide range of styles. Great service, quality and they just advise you in the best possible way! will definitely come back and bring my friends | family. thank you again! read more

I had a wonderful time at this shop! The selection was really varied and I felt like I had ample opportunity to go through the range of high end and affordable options. I was mostly prioritizing finding glasses that complemented my face shape, and Peter was so helpful in providing recommendations, one of which I purchased! I highly recommend this shop for specialized care for whatever you're looking for in your first, or new, pair of glasses. It's also located in a very cute plaza with local restaurants, so come hungry! read more

I did not use this service because they don't do eye exams, but the receptionist was informative, professional and kind. They can refer one to eye exam doctors that they work worth and like. Prices are not astronomical and are transparent. I appreciated their help on the phone and they seemed to be trustworthy. read more

I highly recommend this place! I went in to get my sunglasses fixed and the person in the store was so kind and did a great job at fixing my Raybans! I only had to pay $20 for new nose tips, and side pieces. read more

OMG what a great experience! This is how glasses should be sold. They have a huge assortment of glasses, with a full range of prices. I got the best help from Peter. I can't pick out frames for my face and he gave me honest feedback about the group I chose. Since they gave their own lenses they can customize some eyeglasses with different shape lenses. He explained all my choices of lenses, with no pressure to upgrade, which I did because of the benefits. It was a complete enjoyable experience. I totally recommend this small business. COVID precautions. It is a real find with personalized service. Color me happy. read more

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Terrible customer service - unless you are a white male! I purchased an expensive pair of progressive lenses with frames around 12/23. The left eyepiece broke over the weekend after normal wear of only 6-7 months. I went in today, Monday, July 1 around 1p and waited patiently while the young red-headed woman finished a pronged interaction with a young white male, perhaps the wait was 10 minutes. She then fumbled with my glasses and made several unclear comments finally saying it could take a week or more and involve a purchase of new frames. She made a vague reference to a warranty and couldn't explain her reference. She suggested trying to find something onsite for a fix. So, I wait about 10 more minutes. An older white male came in and she flew to his side and began to wait on him. As I approached the front area she asked me to leave my glasses for about a half and hour and come back. I queried as to her practice of not finishing with a customer and beginning a new order. She ignored my remark. She confirmed that she would not be finishing with me but would be taking any and all new customers who came in, bumping them ahead of me for as long as it took to wait on other people. So, I asked her to return my glasses, told her I would go to another optical company, and left. Guess what? I am not a white male. Here is what I've learned about Eyeglasses Express: They sell poor quality products that cannot last more than a few months with normal wear and tear. They will fall all over white males, pushing other customers into unnecessary waits and jumping them ahead of other customers. The sole employee today did not know that this break was not repairable. I went immediately to another optical company and they were able to confirm this at one glance. Eyeglasses Express in Vienna - a waste of customer's time and money. read more

Long story short, I had been dealing with eye strain and headaches for a week or two before I got in to see my eye doctor. Eyes were healthy, my prescription just changed. Easy fix! They even could order new lenses for my existing glasses! Sounds great, except it was going to take over two weeks for the new lenses to arrive! I already was sick of dealing with the eye strain, and started to assume I was just going to have to stick it out for the two weeks. I started to think, surely, the concept of glasses in less time than two weeks is not a thing of the past, surely there must be SOME place that I could still go. After doing some research online, I came to discover Eyeglasses Express. It was starting to become evening on a Saturday, and I assumed everyone would be closed until at least Monday morning. I saw that Eyeglasses Express had their hours listed as 24/7, surely that couldn't be true. The website said to call for appointments outside of the walk-in hours, so I did. Peter was the one who answered the phone and was very friendly. He confirmed my prescription was within the specs they can provide same-day, and we set up an appointment as soon as about an hour. When I arrived, I was very impressed with the selection of frames available. Usually I am pretty picky with styles but there were several options I would have gladly accepted. After settling on which frames I wanted, Peter set to building the glasses immediately, and they were ready in about 30 mins. I tried them on, he adjusted them to my face, and I immediately started feeling better. It would have been miserable if had to wait two more weeks for the lenses from my normal optometrist. I also greatly appreciate and prefer the fact that Eyeglasses Express is a local independent shop as well. At this point, I have no reason to want to get my future eye wear anywhere else, and will definitely be back. read more

This shop went above and beyond for my mom. My mom was visiting from Miami. She noticed that she left her glasses at home when she got to the airport. We called and they were able to direct us to an eye doctor for an exam and then we ordered glasses from them. She had a new pair of fun and new glasses within 45 minutes. Peter was the gentlemen that helped us get it all done. Eyeglasses Express was a lifesaver for us! Highly recommend!!! read more

This store is fantastic. Recently I shopped at one of the chains and was completely dissatisfied, particularly since they don't make glasses in-store any longer. Eyeglasses Express can produce your glasses in an hour or two - I've bought four frames there, and they have been consistently fast and professional. The store also has an excellent selection of frames, and the customer-service folks are helpful. A top-of-the-line retail experience. read more

I found Eyeglasses Express.us online. If you have ever tried to find someone to repair your glasses, at a place you did not purchase them from, then you know how great it was to discover the fantastic and caring team at Eyeglasses Express.us at 519 Maple Ave. West In Vienna, Virginia 22180 They do repairs of all sorts, optometry and optical services. They have a lab on-site so they can examine your eyes, sell you eye glass frames and then make your glasses right then and there...depending on their work load of course. As their website proclaims: Prescription glasses in in minutes! Most importantly, they are open 24/7 and offer after business hours appointments too! No one conducts business like this anymore. They treat you like you're the most important thing they have to take care of, on the day you come in. Please give my friends at Eyeglasses Express.us call when you next need eye glass services. I know I will! Reach out to them at 703-470-8274 K Connor Vienna, VA. read more

Came in to see if they'd be able to repair a brand new pair of sunglass that I sat on and bent :/ Figured it wouldn't hurt to try a place with lots of good reviews and I'm glad I did! Great customer service, honest feedback and a fast repair. Repair itself was free of charge and took about 3 mins. One of the lenses had a scratch from my lap dance and I was given options for a new pair of mirrored polarized lens with an awesome hookup. Couldn't say no In n out in about 20 mins. Def recommend!!! Thank you guys!! read more

great service and value! I came in for a glasses repair and was helped immediately, no problems and great, quick and easy! I additionally browsed their collection of glasses and was surprised to find a good amount of variety and very professional! read more

Had an amazing time coming here! I used to dread shopping for glasses because I could never find stylish and affordable options, but Eyeglasses Express offers exactly that! Mary helped me find the perfect set of frames- a unique vintage German brand from the 80's. They have endless options at this store, from unique brands to brand names to classic sets. They have speedy service and are extremely knowledgeable. I already returned to find a pair of sunglasses- this is the ONLY glasses store I will ever go to. You can't get better than Eyeglasses Express! read more

Wow what a great place. Mary was awesome w some of my broken Ray-Bans. Skilled, efficient, loves her job. It was awesome bc she was quick. Go here to fix your sunglasses (or any glasses)!!! read more

What a pleasant experience. I came in to see if they could create lenses for a pair of vintage eye glasses I recently purchased. Owner was very welcoming and warming. We had a nice conversation then she immediately went to work! She offered me something to drink too. She did an amazing job and I will be coming back. I love and support local businesses and hope you all feel the same! read more

Eyeglasses Express - Store, my glasses - Optometrists Near Me - Vienna, Virginia

I was going to leave this one alone until I got home and saw that they broke my mothers lenses, they tried to pull a fast one on my elderly mother by selling her a discontinued frame, Kaoli Morel's for $345. If you do a quick research you can buy these frames on amazon and other google stores from $39-150. You can buy high end brand names for $260-$340. I was lucky enough to get a refund from this store but until I came home and saw that the lenses were broken off. I was not going to let this slide. They sound like they were going to help you out and then bam they will rob you blind. If they pulled a fast one on my mother, imagine how many other people fell for their trap. read more

Well, it happened again! Playing with my grandsons and my glasses bent! I went directly to Eyeglasses Express since Peter was able to help me the last time I was visiting Virginia. This time Mary helped me right away and she was so sweet and helpful. Fixed my glasses in a minute, gave me a new cleaning clothe and didn't charge me anything. What a great place. You have no idea the panic that sets in when you can't see. It takes me days back home to get an appointment. Time to get that second pair. read more

I loved my experience here. Rita Moncayo was so courteous, knowledgeable and professional. I'd gotten the worse customer service experience that day from My Eye Dr and Vision Works. Those places were unfriendly and incompetent beyond belief. Rita saved the day. I literally walked out with my new glasses in less than forty minutes and it was late in the evening. They have tons of glasses for everyone's style and personality. Thank you, thank you, thank you!!! read more

Eyeglasses Express - My new glasses! Nerdy yet sexy :) - Optometrists Near Me - Vienna, Virginia

5 star experience across the board! I noticed that the nose piece on my glasses was beginning to fall off. I walked into Eyeglasses Express with no appointment, and Mary pleasantly greeted me and was able to fix it in under 3 minutes. The repair was very inexpensive ($15) and I was so happy with the customer service, that I decided to also purchase a backup pair of glasses while I was there. I usually wear contacts so I've avoided purchasing a backup pair, but decided I should finally do it just in case anything happens. I told Mary that I was very picky and hoped they had something similar to what I already owned since I liked what I already had. My frames are probably 15 years old, but Mary immediately found frames that were almost identical, and the next day they were available for pickup. I could not have asked for a better experience. read more

The best glasses shop in the DMV! Patrick is the best! He fixed my glasses quickly and they're working perfectly. His service is very friendly, attentive, and helpful. read more

I visited Eyeglass Express to fix a pair of glasses. I received a very warm and friendly welcome from the staff member. My eyeglasses were fixed in no time. Really fabulous place. Very friendly and inviting atmosphere. Makes you feel right at home. Go there for any of your eyeglass needs. read more

With an eyeglass prescription in hand, I went to see if I could find frames I would love. I had already tried Metro Eyes and My Eye Dr in Vienna. Decent choices but nothing that wowed me. My Apple Map showed another Eyeglass store in the corner of the strip mall where our vet is, so I thought I would stop by. I was very glad I did. The owner was super helpful in helping me pick out these rimless frames that look great and she took great care to ensure they fit my narrow face well. Her son did a rush order on my new specs so I could have them before traveling out of the country. I've been back for an adjustment and they are always super friendly and helpful. This is the kind of local business you want to support. They go above and beyond and have great prices as well. read more

Eyeglass Express is by far, the best place I've ever found to buy eyeglasses. Great and knowledgeable staff, great selection and fair pricing. They also are happy to repair your eyeglasses and have toys to entertain the kids. After wearing eyeglasses my entire life, Eyeglass Express is now my 'go-to' eyeglass store! read more

Far superior than the chain eyeglass retailers. Huge collection of frames to choose but really known for their ability to handle custom requests and do it quickly. No reason to go anywhere else for glasses! read more

I went in to have two pairs of glasses repaired. Peter was very welcoming. He was able to adjust both pairs of glasses for me on the spot. He also gave me great tips on how to clean and maintain the longevity of the glasses. He is very pleasant and knowledgeable. Thank you Peter! We will be back for sure. What a pleasant experience. read more

I am super grateful for this place ! I went to the beach over the weekend and lost my glasses. I was pretty much blind and I had so much anxiety because I wear my glasses full time and I couldn't see a thing. I looked up emergency glasses online and found this place on google and gave them a call. They answered me on Sunday 9/29/2021. I had to get my prescription from a place that was open over the weekend but Rita told me over the phone that once I had that they would be able to do the glasses same day! When I tell you I almost cried I was so happy. I had to work Monday and also pickup my family from the airport on Wednesday. I was so stressed out because I could not see. I got my prescription and I sent it to Rita while she was on the phone with me, I sent it by text, and she told me she could do them same day and to come in. I went in she was super nice super helpful she could tell I was so nervous without my glasses and she told me not to worry and that she would take care of everything. She has a HUGE selection of frames. I picked my frames , she took my measurements and told me it would take about an hour. I walked around with my sister and got a call from Rita after about 40 minutes and she let me know they were ready. I walked out with new glasses on a SUNDAY YALL . Rita thank you so much! If you have an emergency and need glasses same day, this is the place to call! read more

Eyeglasses Express - My new glasses from Eyeglasses Express made same day ! - Optometrists Near Me - Vienna, Virginia

Great place to get your glasses repair. The lady that helped me was very nice and the repair took less than 10 minutes. Definitely recommend this place! read more

I got new glasses in under an hour! I had broken my previous glasses and needed to have them fixed or replaced before work the next day AND I had a concert to attend a couple days later so I was really scared I wouldn't be able to see. But, I went right when they opened and Peter was incredibly helpful and his customer service was amazing! He got my prescription from my previous glasses to make new lenses for the new frames he helped me pick out! I highly, highly recommend this local business read more

My old glasses broke and they fixed them at reasonable price they did a great job in a timely fashion I was satisfied and definitely going back read more