Honestly, I was a little nervous at first but this whole process was so easy. My eyes were a bit…read moreuncomfy immediately after the procedure but the team here is great and I was in and out in a short amount of time. It hasn't even been 24 hours yet and my vision is so clear. I'm experiencing very minimal discomfort and I feel fully ready to take on the world. Thank you! The place is clean, too, and the process is quick! Be sure to ask about additional discounts when you go in for your consultation!

Very disappointing experience overall. I was scheduled for surgery on Monday, but only two hours…read morebefore the procedure I received a call saying the doctor determined my corneas were too thin. What's concerning is that this only happened after I specifically asked them to review my scans again. Had I not pushed for a second review, I genuinely worry they may have proceeded with surgery despite the risks. I also requested a direct explanation from the doctor and never received one. Instead, I had to repeatedly call the office just to get basic answers and speak with someone knowledgeable. My impression is that the process felt far more focused on moving patients through surgery than on patient safety and communication. I would strongly encourage anyone considering a procedure here to ask detailed questions, seek a second opinion, and carefully review whether they are truly a good candidate before moving forward. I also felt the recovery expectations were presented in a way that understated how difficult and lengthy recovery can actually be.

I loved my experience with LASIK Plus. Dr. Wills is wonderful - professional, compassionate and…read moreseasoned. I felt comfortable with him as soon as I walked into the room. The procedure was not painful for me - and when I got up I could read the time. Amazing! I took the sleep aid as directed and woke up from my nap feeling good. I could see clearly, read messages on my phone and even work a bit. Dr. Wills called to check on me that evening and personally booked a follow up appointment for the next day. The staff is very professional. Overall best money spent. Wish I had done this sooner.

Lasik is One of the best things I have done in my life I highly recommend this place they are…read moreprofessional and know their business

"I want to share my appreciation for a small job that was done efficiently, with care and a smile…read moreby Mr. Tommy Maunakea of Northern Virginia Doctors of Optometry -Falls Church location. After losing my main pair of glasses this morning (April 25, 2026), I was in desperate need of help with an old backup pair that had a missing screw. Mr. Tommy was incredibly diligent; he found a comparable screw and efficiently reattached the temple arm. I'm so grateful for his help--highly recommend this location!" Exceptional service when I needed it most!"

Came here for the first time for my annual eye appointment. I normally went to an eye doctor out in…read moreVienna. From the start, the staff here was exceptional. They greeted me upon entry and checked me in seamlessly. The technician who did my eye screening was very courteous and proficient. Next, Dr. Lim was very precise, professional, personable, and succinct with her explanations of my eye exam. Lastly, David, at the front of the store was very helpful when it came to choosing my new prescription glasses. David took the time to explain certain lenses, my prescription, my insurance coverages, and other questions I had. He was personable, stylish, and professional. If you're looking for a great eye doctor with professional, skilled staff, you will make the right choice coming here.

We saw Dr. Seidman at the Falls Church location, to determine if my son needed glasses. What an…read moreincredibly patient doctor and nice, polite staff. My son is a bit afraid of doctors but Dr. Seidman put him at ease. He came up with various ideas to give my son a visual test and also spent extra time with all of us explaining the results. We were able to fit him for glasses that day. We all enjoyed our visit and will come back for annual check ups.

I've been waiting for over an hour past my appt time to see a doctor. I have no choice but to…read morestick it out but I don't understand how this is at all acceptable.

What an absolutely Great Decision and Experience-with an…read more Awesome outcome! - My daughter found Dr. Brusco via an Instagram post by her high school friend. and selected Dr. Brusco, had such a successful outcome with only 1 day of downtime. - I was cautiously intrigued and scheduled a consultation, determined to only have one eye done at a time. - I received an EXTREMELY comprehensive exam. Salma answered all of my questions and concerns, while explaining the procedure. - I met with Dr. Brusco w- hich was very comforting - This is what he does - His specialty. Initially skeptical to have both eyes done at once, I surprised myself and made an educated/informed logical decision to have both eyes done the same day! They were simply so very informative, fact based with state of the art equipment. It was shockingly painless! Dr. Brusco personally contacts you the following day (that impressed me!) to follow-up. -- I can Now see without contacts, glasses or reading glasses - no more packing spare contacts for travel or sleeping in contacts -MISSION SUCCESS!! Dr. Brusco is a TRULY EXPERIENCED EXPERT and each team member Salma, Caitlynn and Amanda made everything easy and stress-free...Best Decision ever! (A;though I would have appreciated more time in waiting room reading the interesting Harvard Magazines :)

I've not yet had my lens exchange but I do want to take a minute for Dr. Brusco. At least in the…read moreDMV, you aren't going to find a surgeon who more clearly cares about his work and your outcome. When I met with him, I got a cell phone number to text if I had questions. I have put a substantial amount of research into this decision and I had a bunch of question. I posed questions to him on a Friday night not because I expected him to respond before Monday but just so I didn't forget to ask. Those questions were answered on Friday. I asked my second set of questions on a Saturday a few weeks later based on additional research and they were answered right away. That time, I told him explicitly that he shouldn't respond before Monday but he did anyway. If you are considering refractive eye surgery do yourself a favor and just consult with Dr. Brusco.

Wonderful experience!…read more Dr Lamothe was super patient with me and explained the why behind everything he was doing. I had a redness problem that another eye dr had dismissed as no biggie and Dr Lamothe let me know it was a gland issue and got me a prescription and other remedies to help relieve it. I'll be back!!

I've gone here before (good exp w Lamothe) but haven't had eye exam in at least two yrs . I called…read moreto make an appt and spoke w the office mgr/ receptionist. He had a flat affect and set a negative stage. I said I prob need more than a routine eye exam but was happy to start w that. He lmk that a dry eye test isn't covered by ins (which is fine) and not to expect that I could do both in one visit (also fine). He then said, the appt will be 15 min tops, so it's not a time to ask questions. I said, of course I want to be able to ask a couple questions, espec bc of eye irritation lately. He said, "I see your insurance is (x) and that only pays us like $60 per visit. We can't give patients longer than 15, we'd go out of business" (!) I couldn't believe it. The rudeness and the gall of mentioning my coverage resulted in poor profit for them. I suggested he NOT say those things to new or returning patients and he said he was trying to manage expectations, that patients "always complain" they want to be seen longer but it's not doable. Talk about poor patient relations/ customer service. I realize what the medical system is up against w insurance is rough, but never has a public-facing clinic employee been so dissuading about the care their provider provides. I can't NOT recommend this place enough; take your business to an office that will value it.

I was nervous about getting LASIK and asked a few simple questions to ease my anxiety and better…read moreunderstand the procedure. However, when my question--about the likelihood of still needing contacts after the surgery--was passed on to Dr. Holzman by his staff, he completely lost his composure. He went on a rant, telling me I had no right to question him, bragging about performing surgery on professional athletes, and claiming he's the best in the area. His response was defensive and dismissive, completely misinterpreting my concerns as an attack on his abilities. Instead of addressing my anxiety, he focused on boasting about his reputation. This was by far the worst healthcare experience I've had, all thanks to Dr. Holzman's unprofessional tirade. Needless to say, I immediately canceled my procedure and will gladly take my money elsewhere.

A warning to those seeking treatment. His team had cleared me for Lasik. I had set aside FSA funds…read more A few days before surgery someone looking at my chart reached out and told me my cornea was too thin for the procedure. Thank God she told me or my eyes would have been permanently damaged. This is after two doctors associated with this group had cleared me for surgery. They suggested PRK instead which is extremely painful and has issues with healing properly. You need better people on your team and control procedures to avoid hurting people.

Exceptional service with associates that are friendly, caring, and willing to spend as much time…read morewith you as you need to choose that perfect eyewear frame. Thank you, Tiana, as always, you made my recent visit a real pleasure!

I've been going to this practice for 10 years, and my husband has been receiving care for 5 years…read more Unfortunately we are leaving the practice due to customer service around a billing issue. We believe a visit for an annual exam was incorrectly billed to our medical insurance, not our vision insurance, resulting in a larger co-share for us. We called the office without any resolution, and wrote a letter asking that they resubmit this correctly, or we would be leaving the practice. They haven't called nor resolved the billing issue - and seem okay losing a long-timer client (10 years), and a longish-time client (5 years). I thought I would write this review since on my last visit, before I had even seen Dr Kraft, one of the techs asked me to write a review on some platform (maybe this one).

Best experience ever!! so glad i took the leap!! the staff is ama as well. thank you!!read more

I cannot rave about LASIK plus Columbia enough!! They provided top tier service to me from the…read moremoment I walked in for a consultation. The staff is friendly and professional. They really know their jobs. No question that I asked went unanswered. The doctors are so kind and patient. I didn't feel rushed. I didn't feel like I was just another patient. They explained every step to me and calmed my fears (and believe me I had MANY). You are in good hands here.

Well this is the second visit that I've brought my wife too forgot to check in for the first…read moreconsultation with Dr Witten. During the first visit he is very thorough in explaining how everything is done and if he thinks your a candidate for the procedure. Well the procedure took just over 22 min for both eyes longer for the right eye Dr W put in a different lens(they call it a rain drop don't know why it's not a drop it's a lens with your prescription in it) in this eye. She came home rested for a few hours eat dinner did her drops now back for some rest. She has to return tomorrow to have the contacts removed. I was able to watch ch the whole procedure being done they have a monitor hung up on the wall that is really to far away it needs to be moved closer to the door there is a small wall that the monitor will fit perfectly on for people to get a better view.

Procedure performed on the wrong eye.I had my first LASIK procedure with Dr. Mark Whitten in 2005…read morefor vision correction. Naturally, about 15 years later, I needed another correction and returned to Dr. Whitten for a consultation. During that visit, he recommended monovision, given my age at the time (late 40s). He explained that this approach would allow me to balance both near- and far-sighted vision without needing reading glasses, which many people begin using in their 50s. However, after the procedure I immediately noticed difficulty seeing clearly. Over the following year, I continued to struggle with my vision--particularly problematic in my work as a professional photographer--and sought evaluations from multiple optometrists and ophthalmologists. I then discovered that the LASIK procedure had been performed on the wrong eye. When I returned to see Dr. Whitten, I learned that neither he nor his staff had ever determined my dominant eye prior to surgery. In fact, my old patient notes from 2020 confirm that no such test was performed. Despite this, no apology was offered for the mistake. During that visit, I was seen by John Rogers, a technician and former Senior Surgical Consultant at TLC Vision. His background includes attending Computer Tech of Pittsburgh, but he has no formal education or degree in optometry or ophthalmology. He suggested inappropriate options such as cataract surgery (for which I am not a candidate) and during the same visit Dr. Whitten suggested undergoing yet another LASIK procedure (a third) to correct the issue or resorting to contact lenses--the very reason I had LASIK in the first place. This experience left me with the strong impression that the practice prioritizes business and profit over genuine patient care and vision correction. I regret not doing more thorough research before returning for a second procedure, as I have since learned of multiple malpractice lawsuits filed against Dr. Whitten, including Jamie Domeier vs. Mark Whitten, David Cantalupo vs. Mark Whitten, and Liesl Nichols vs. Mark Whitten. I also couldn't help but notice the promotional posters displayed across his offices, highlighting his LASIK surgery on Tiger Woods in 1999 as a marketing tool to brand himself as a "celebrity" doctor. Unfortunately, beyond the image, his apparent lack of attention and care for patients has led to a troubling number of lawsuits.