On May 11, I saw my regular eye doctor to get an updated prescription for my glasses. Instead of…read moreupdating my prescription, she referred me to Eye Doctors of Washington because of supposed scarring on my eyes. The earliest appointment I could get was on June 23, almost a month and a half away. To make it worse, although I live in Tysons Corner, I could only get an appointment in their inconvenient (to me) Chevy Chase office instead of their Tysons office. At the appointment, instead of updating my prescription, the doctor prescribed medications for supposed problems that have never been diagnosed before. I now have to go back to that inconvenient office on August 31, which means I'm stuck with my outdated prescription until at least sometime in September -- unless they come up with another excuse to delay things even further. From first doctor appointment, it is going to take at least four months to get glasses with a current prescription. That kind of delay is entirely una.

My appointments and LPI procedure with Dr. Mantravadi and the MAs were great. All were efficient,…read moreknowledgeable, courteous, and had great bedside manner. Ekaterina, their front desk person, said she would not schedule my follow up appointment due to a balance on my account after I had previously asked for an itemized receipt and EOB. I had mentioned I was on my spouse's insurance and needed to follow up since I had been incorrectly billed and was trying to get that sorted out before I made payment since I had every intention in paying my balance. The other front desk person, Mia, overheard and provided me with the information I requested and apologized. I am honestly uncomfortable returning to the office because of this interaction. Ekaterina is unprofessional, displays attitude in conversation and tone and is a poor representation of the practice. Working in healthcare, I am well aware of frustrations with insurance companies and knowledge of social determinants of health, so it is disheartening to encounter other personnel in the field who are poorly versed in competence training and present judgmental, rude, and unprofessional demeanor in the healthcare office setting.

I really used to love this place, thought the doc's were very concerned and compassionate. I know…read morethey are very good but, fast forward 10 years and my OV was very curt and well, lack of any sort of empathy. Seemed like the were more concerned with doing a $1500 laser treatment, that was not covered by insurance then to fix my problem with my insurance. Also, I could not help but notice the number of 1 star reviews on this page for this office. Very disparaging, so I am not going to go back. I ended up booking an appointment with Dr. John Josephson M.D. on a recommended referral from another eye doc.

Julie Leigh has no clue what she's doing. NONE. ZERO. Stay AWAY!…read more I could write a library, but that would be time and energy wasted. I refuse to waste my life on incompetence like that. A word to the wise....

I have been seeing Dr. Weber for about six years. She has performed a corneal transplant and…read morecataract surgery. At every point and in every respect she has been the consummate professional. Friendly, open to questions, and highly successful in her treatment of my eyes. I trust her completely. Everyone in the practice has treated me with courtesy, and been efficient with use of my time. I highly recommend the practice.

I have received excellent care from Dr. Weber and the staff at Mitchell Eye Institute. Dr. Weber…read moreis very caring, while professional and knowledgeable. She has the best bed side manner and helped me to relax , as much as I could before each of my surgeries. I had lens stabilization, due to cataract surgery, not performed by this clinic approximately 14 years prior. Dr. Weber explained what each aspect of the procedure, in detail and a way that I could understand. She was patient and allowed me to ask questions. What I really admired about her is that the visits were not rushed, she actually took the time to wait and answer any and all of my concerns. I highly recommend Dr. Weber and this office. I did have the opportunity to meet Dr. Morin and Dr. Mitchell, they were also very pleasant. The office is very clean, and spacious, but only one bathroom stall.

We have had good experience with dr woo in the past. However the other Dr has horrible demeanor…read more Practice made us wait 2 hours to see dr Gulati. The nurse asked us all of the questions and took detailed notes. The dr came in only to spend more time asking the same questions. When she was explaining the diagnosis I was asking questions. She got super irritated!!! If the practice sees this review, let the dr know her irritation was uncalled for, and she was very rude. Will NOT be scheduling with this dr again. Why be in this profession if you cannot be patient and educate your patients?!?! Do not recommend dr gulati. Do recommend dr woo. Practice overall has long wait times. Nurses and front desk helpful.

The reviews are 100% true--this is a five-star practice. So grateful to the administrative team who…read moreprioritized my husband based on him having some concerning symptoms. He was able to see Dr. Gulati right away, and she was excellent. She was able to diagnose him quickly and fortunately allay his fears about his worrisome symptoms. We are extremely pleased to have found a fantastic practice and will be referring others accordingly!

I have had chronic eye problems since I was a child, so have seen a number of ophthalmologists…read more Dr. Mitchell is the best of all of them and he has been exceptional in my opinion. If not for the care of Dr. Mitchell and his staff, I probably would not be able to see well enough to work any more. As a long term patient, I have been seen by most of the technicians and both Dr. Mitchell and Dr. Morin. My visits have been both routine checkups and emergency visits when I have had problems that needed immediate care. Without fail, they have identified what needed to be done and delivered a treatment plan that worked. At one point, Dr. Mitchell referred me to a specialist for a rare condition with serious health implications. I liked that he knew his limitations and was comfortable sending me to a subject level expert. When I researched the person I was referred to, I was pleased to learn that I was being sent to one of the best in the country! I have always been treated kindly and with respect. The doctors and staff listen to what I say and give thoughtful responses. They are really the best!!!

I wish there were an option to give 6 stars. Or 7. Dr. Mitchell is awesome…read more So 4.5 years ago I had him do my ICLs, which were fantastic because, as someone with vision in the -10 to -11 range in each eye, in addition to dry eyes, I was not a LASIK candidate. Those ICLs made it so that I didn't have to wear glasses anymore, and could see just like everyone else. Hooray! But then about 2 years ago, I had a corneal lesion (don't ask, you NEVER want to have one of those-- SO horribly painful) and that (likely) set off a downhill slide into ... CATARACTS. Yes, a 38 year old developing foggy vision, especially in the left eye, where I'd had the corneal problem. By the time I was 40 (earlier this year), my left eye was completely fogged and useless and my right eye was halfway fogged up. It was like looking through an opaque fogged up shower door all day long. I couldn't see squat. 40 year olds aren't supposed to have cataracts! Grandma and grandpa are! Well, in swoops the gallant Dr. Mitchell to save the day, yet again. During surgery, he pulled out the ICLs and the fogged up natural lenses and gave me crystal clear new lenses and now I'm seeing better (mid-range and distance) than I ever have. EVER. Even with the ICLs. (The reason for that is it's always better vision the fewer lenses there are - so natural + ICL is going to be worse than just natural.) Because I had an astigmatism to fix and they don't make toric multi-focals (and the Dr. says he thinks they wouldn't be that good anyhow because it's trying to do too much), I will always need (pharmacy-bought) reading glasses for the two feet or so in front of me, but sheesh! I can see again! I can read street signs! I can see leaves on the trees instead of just a blob of hazy color! I. Am. Thrilled. Marry me, Dr. Mitchell? :-)

Dr. Osman is a friendly person that puts me at ease whenever I see him. He explain the problem and…read morerecommends a solution in simple terms that I can understand. He performed many procedures including laser treatments. I have great confidence in his expertise and am grateful for preserving my vision at the age of 84.

Dr. Osman is a wonderful doctor. He's funny, listens to his patients, has good work ethics and…read moredoes not recommend procedures that is truly not needed. I highly recommend him. His practice is very busy and the average time you spend in his office will be 1 hr. But it's worth it because he is a very honest and skillful doctor. You are in good hands with him.

Dr. Patel is truly outstanding! She and her staff are highly experienced, professional,…read morecompassionate, friendly, accessible, and responsive. Dr. Patel is absolutely the best in her field, to which I can attest honestly from years of superb diabetes eyecare, as well as recently and perfectly performed cataract surgeries. It's AMAZING to have 20/15 vision in both eyes! Thank you Dr. Patel!

Disappointed to say the least. I arrived on time for my 10:45am appointment, first thing, not even…read morea hello, collection for payment. I haven't even seen anyone yet. I told them I would pay at the end of my visit as my husband had forgotten my healthcare account card, he was going home to pick it up, but they would not let me see anyone, and I was unaware of this, just waiting, after an hour, I asked when I'd be seen, to this the receptionist replied until you pay you won't be able to see anyone. Meanwhile Dr Nisha casually walks in at 11:15 so she wasn't even at the practice. When I finally spoke with her, she could see I was visibly upset, but she didn't care, she told me if I needed to surgically drain my eyelid (chalazion) she wasn't going to do this, apparently her patients can't tell her what to do, or even what they want done. She told me, I should find someone else. What a waste of time. In my opinion she just wants to milk people and create pointless follow ups, no empathy, just a lot of arrogance, don't waste your time. As a healthcare professionals I deeply care about my patients, collecting payment from them is not my priority, their health and wellbeing is.

Outstanding! It took 3 1/2 months to see Dr. Siegel, but it was worth the wait. I was trying to get…read morein due to an eye problem that just came up unexpectedly. He confirmed nothing serious but did find that I was starting at the beginning of macular degeneration, with Drusen forming slowly in the back of my eye. It was good that I saw him, and he will follow me yearly. He came highly recommended by a high school friend who has seen him for a long time. I can't say enough about him or his office staff. Everyone was friendly and super helpful. I highly recommend visiting here if you have eye problems, from simple to complex.

I have enormous gratitude for Dr. Zaver's skills, patience and kindness. He guided me through the…read morecataract surgical process with a benevolent hand, taking time to explain each step, and being responsive when I needed a bit more coaching to understand any point. That sort of guidance helps to build confidence that the surgeon will take the time to get the job done properly - precisely what he did. I've emerged from Dr. Zaver's care with a new appreciation of the world that can be seen through my own eyes! He did a superb job.

I've been seeing Dr. Berinstein here for a couple of years. He was my second opinion and I…read moreappreciated his much more conservative approach vice the catastrophizing I experienced w another physician. Unfortunately, the admin staff here make it so hard. Everyone that works the check in/check out desks is a level 10 miserable wench. I've been here 5 or 6 times now and I have yet to experience an ounce of anything that resembles courtesy, warmth, or kindness. A highlight for sure was when no one bothered to call ahead to let me know that Dr. Bernstein was out (presumably unexpectedly) and then I had to wait 1.5 hrs to see the guy they punted me to... and not a single person apologized. Makes me seriously wonder the practices behind the scenes that result in such miserable staff.

The process of getting through to anyone in the billing department is VERY frustrating! I stayed on…read morehold over 30 min before getting connected. Once connected, I found out there are experiencing issues with some claims. I hope to see resolution soon.

I was nervous about getting LASIK and asked a few simple questions to ease my anxiety and better…read moreunderstand the procedure. However, when my question--about the likelihood of still needing contacts after the surgery--was passed on to Dr. Holzman by his staff, he completely lost his composure. He went on a rant, telling me I had no right to question him, bragging about performing surgery on professional athletes, and claiming he's the best in the area. His response was defensive and dismissive, completely misinterpreting my concerns as an attack on his abilities. Instead of addressing my anxiety, he focused on boasting about his reputation. This was by far the worst healthcare experience I've had, all thanks to Dr. Holzman's unprofessional tirade. Needless to say, I immediately canceled my procedure and will gladly take my money elsewhere.

A warning to those seeking treatment. His team had cleared me for Lasik. I had set aside FSA funds…read more A few days before surgery someone looking at my chart reached out and told me my cornea was too thin for the procedure. Thank God she told me or my eyes would have been permanently damaged. This is after two doctors associated with this group had cleared me for surgery. They suggested PRK instead which is extremely painful and has issues with healing properly. You need better people on your team and control procedures to avoid hurting people.