I've been seeing Dr. Berinstein here for a couple of years. He was my second opinion and I…read moreappreciated his much more conservative approach vice the catastrophizing I experienced w another physician. Unfortunately, the admin staff here make it so hard. Everyone that works the check in/check out desks is a level 10 miserable wench. I've been here 5 or 6 times now and I have yet to experience an ounce of anything that resembles courtesy, warmth, or kindness. A highlight for sure was when no one bothered to call ahead to let me know that Dr. Bernstein was out (presumably unexpectedly) and then I had to wait 1.5 hrs to see the guy they punted me to... and not a single person apologized. Makes me seriously wonder the practices behind the scenes that result in such miserable staff.

The process of getting through to anyone in the billing department is VERY frustrating! I stayed on…read morehold over 30 min before getting connected. Once connected, I found out there are experiencing issues with some claims. I hope to see resolution soon.

On May 11, I saw my regular eye doctor to get an updated prescription for my glasses. Instead of…read moreupdating my prescription, she referred me to Eye Doctors of Washington because of supposed scarring on my eyes. The earliest appointment I could get was on June 23, almost a month and a half away. To make it worse, although I live in Tysons Corner, I could only get an appointment in their inconvenient (to me) Chevy Chase office instead of their Tysons office. At the appointment, instead of updating my prescription, the doctor prescribed medications for supposed problems that have never been diagnosed before. I now have to go back to that inconvenient office on August 31, which means I'm stuck with my outdated prescription until at least sometime in September -- unless they come up with another excuse to delay things even further. From first doctor appointment, it is going to take at least four months to get glasses with a current prescription. That kind of delay is entirely una.

My appointments and LPI procedure with Dr. Mantravadi and the MAs were great. All were efficient,…read moreknowledgeable, courteous, and had great bedside manner. Ekaterina, their front desk person, said she would not schedule my follow up appointment due to a balance on my account after I had previously asked for an itemized receipt and EOB. I had mentioned I was on my spouse's insurance and needed to follow up since I had been incorrectly billed and was trying to get that sorted out before I made payment since I had every intention in paying my balance. The other front desk person, Mia, overheard and provided me with the information I requested and apologized. I am honestly uncomfortable returning to the office because of this interaction. Ekaterina is unprofessional, displays attitude in conversation and tone and is a poor representation of the practice. Working in healthcare, I am well aware of frustrations with insurance companies and knowledge of social determinants of health, so it is disheartening to encounter other personnel in the field who are poorly versed in competence training and present judgmental, rude, and unprofessional demeanor in the healthcare office setting.

They have the most caring and knowledgeable doctor there her name is Dawn Williams. She is…read morefantastic. If you have to go there make sure you ask for her. She is so so sweet. One of the best.

I purchased a pair of Vera Wang eyeglasses here in the summer of 2025. They broke (not through any…read morenormal wear and tear) in April 2026. The person at the eyeglasses counter examined the glasses and said that she would speak to the practice manager about replacing them, possibly getting the manufacturer to replace the frames for free. I've called four times to see where we are with this. The eyeglasses person now no longer works there, and every person who talks to me says they will check with the practice manager and get back to me. Never happens. I had thought I could shame them into doing the right thing but now I see that this behavior, treating their customers like dirt, is how they do business. I will call this one a loss and move on.

I really used to love this place, thought the doc's were very concerned and compassionate. I know…read morethey are very good but, fast forward 10 years and my OV was very curt and well, lack of any sort of empathy. Seemed like the were more concerned with doing a $1500 laser treatment, that was not covered by insurance then to fix my problem with my insurance. Also, I could not help but notice the number of 1 star reviews on this page for this office. Very disparaging, so I am not going to go back. I ended up booking an appointment with Dr. John Josephson M.D. on a recommended referral from another eye doc.

Julie Leigh has no clue what she's doing. NONE. ZERO. Stay AWAY!…read more I could write a library, but that would be time and energy wasted. I refuse to waste my life on incompetence like that. A word to the wise....

Outstanding! It took 3 1/2 months to see Dr. Siegel, but it was worth the wait. I was trying to get…read morein due to an eye problem that just came up unexpectedly. He confirmed nothing serious but did find that I was starting at the beginning of macular degeneration, with Drusen forming slowly in the back of my eye. It was good that I saw him, and he will follow me yearly. He came highly recommended by a high school friend who has seen him for a long time. I can't say enough about him or his office staff. Everyone was friendly and super helpful. I highly recommend visiting here if you have eye problems, from simple to complex.

I have enormous gratitude for Dr. Zaver's skills, patience and kindness. He guided me through the…read morecataract surgical process with a benevolent hand, taking time to explain each step, and being responsive when I needed a bit more coaching to understand any point. That sort of guidance helps to build confidence that the surgeon will take the time to get the job done properly - precisely what he did. I've emerged from Dr. Zaver's care with a new appreciation of the world that can be seen through my own eyes! He did a superb job.

I loved my experience with LASIK Plus. Dr. Wills is wonderful - professional, compassionate and…read moreseasoned. I felt comfortable with him as soon as I walked into the room. The procedure was not painful for me - and when I got up I could read the time. Amazing! I took the sleep aid as directed and woke up from my nap feeling good. I could see clearly, read messages on my phone and even work a bit. Dr. Wills called to check on me that evening and personally booked a follow up appointment for the next day. The staff is very professional. Overall best money spent. Wish I had done this sooner.

Lasik is One of the best things I have done in my life I highly recommend this place they are…read moreprofessional and know their business

I have been seeing Dr. Weber for about six years. She has performed a corneal transplant and…read morecataract surgery. At every point and in every respect she has been the consummate professional. Friendly, open to questions, and highly successful in her treatment of my eyes. I trust her completely. Everyone in the practice has treated me with courtesy, and been efficient with use of my time. I highly recommend the practice.

I have received excellent care from Dr. Weber and the staff at Mitchell Eye Institute. Dr. Weber…read moreis very caring, while professional and knowledgeable. She has the best bed side manner and helped me to relax , as much as I could before each of my surgeries. I had lens stabilization, due to cataract surgery, not performed by this clinic approximately 14 years prior. Dr. Weber explained what each aspect of the procedure, in detail and a way that I could understand. She was patient and allowed me to ask questions. What I really admired about her is that the visits were not rushed, she actually took the time to wait and answer any and all of my concerns. I highly recommend Dr. Weber and this office. I did have the opportunity to meet Dr. Morin and Dr. Mitchell, they were also very pleasant. The office is very clean, and spacious, but only one bathroom stall.