They made a "mistake" with one eye (leaving fragment of old lens behind), which became inflamed and resulted in substantial loss of vision...then tried to charge me to correct their error! Also, their billing process feels like a very sophisticated "three-card monte" game, with numbers appearing and changing...and always increasing beyond the initial quote. I feel like I'll need to hire a forensic accountant to reconcile what they're trying to charge versus what they said the procedures would cost. read more

Not recommended. The wait times are outrageous. I put up with them in the past, however, the last straw came yesterday. I had a 3pm appointment but they called and said due to a cancellation, I could move my appointment up to 2:30pm. I accepted and arrived at there around 2:20pm. I then sat in the waiting room for over an hour! They actually asked me to come early and then made me wait over an hour. Nobody came over to me to apologize for the wait or even warn me there would be one. I told the person at the desk that I was leaving and not coming back. I also told them I wanted a refund of my copay. They better not attempt to charge me for the cancelled appointment. read more

I just finished having cataract surgery in both eyes done by Dr Morin of the Mitchell eye institute. I cannot say enough wonderful things about the care I received from her and from the office. My cataract surgery was life-changing. Dr Morin has excellent bedside manner and laid out my options with no pressure to have me buy more expensive lenses/options. She was so incredibly respectful. During pre-op she kept checking in on me while my eyes were being numbed by the nurse. The staff at this office is excellent and friendly, both at the front desk and the technicians, and I have to do a big shout out to the surgery scheduler Anna! I could not be more thrilled with how I was treated and the outcome. My optician told me this was the only place he recommends, and I can see why. This is an excellent group of doctors, and Dr Morin is caring, professional and knowledgeable. read more

Great staff. Very detail oriented. I feel confident getting my eyes cared for here. On a side note, they are in the middle of a remodel, which is truly enhancing the space and making the waiting room feel more spacious and so much more comfortable. Front desk staff is so friendly and professional. Some appointments can take a bit of time (eye dilations, etc ) and it's nice to see that they provide snacks to keep you going! :) read more

Year after year after year, all three (now) docs and staff -- great service/care. Wonderful routine care, emergency care, visit follow-up. Highly recommended. An plenty great places nearby to eat -- don't miss The Sandwich Shop, bread store next to that, and British pasty shop down the alley. read more

This place is a breath of fresh air, compared to other money grabbing institutions. I've only ever seen Dr Weber, she has always been very caring and knowledgeable, I've always felt in very good hands. She removed two upper eyelid chalazions for me and she managed to work with me, with my busy schedule, for that I'm extremely grateful. All the staff including front desk are friendly. I now have a brilliant eye clinic I can visit if I get any other eye issues, would definitely recommend to others. read more

Dr. Morin's skills are fine (I had very good results with my cataract surgeries), but she is ALWAYS running behind. Way behind. At the time she was to start seeing patients in the Vienna office, she was still in Bethesda. I know emergencies can occur, but this is a regular thing. Rude. read more

When I say that Dr. Mitchell gave me my sight back, I am not exaggerating. Before my ICL procedure I was -7 diopters and needed contacts/glasses to function. Now, I am seeing 20/20! It's absolutely amazing that this is even possible! When I found out I wasn't eligible for LASIK or PRK I was really upset. My ophthalmologist (Dr. Rob Allen) told me about Dr. Mitchell. After meeting Dr. Mitchell I realized that if I was going to have eye surgery (super scary), I would trust only him to do it. He literally revolutionized the ICL surgery. His technique is used by other surgeons across the country. If you are considering ICL and live in the DC area, you have got to go for a consult. It will change your life. read more

Mitchell Eye Institute - Optometrists Near Me - Vienna, Virginia

I have had chronic eye problems since I was a child, so have seen a number of ophthalmologists. Dr. Mitchell is the best of all of them and he has been exceptional in my opinion. If not for the care of Dr. Mitchell and his staff, I probably would not be able to see well enough to work any more. As a long term patient, I have been seen by most of the technicians and both Dr. Mitchell and Dr. Morin. My visits have been both routine checkups and emergency visits when I have had problems that needed immediate care. Without fail, they have identified what needed to be done and delivered a treatment plan that worked. At one point, Dr. Mitchell referred me to a specialist for a rare condition with serious health implications. I liked that he knew his limitations and was comfortable sending me to a subject level expert. When I researched the person I was referred to, I was pleased to learn that I was being sent to one of the best in the country! I have always been treated kindly and with respect. The doctors and staff listen to what I say and give thoughtful responses. They are really the best!!! read more

Excellent doctor. Did great surgery for my eyes. My doctor for years and I trust him with my eyes.

Very unprofessional and rude front desk. They walked in 15 min. late after their patients have been waiting alone in the office. Then they turned away an elderly man telling him someone gave him the wrong appointment and to come back next week! Poor costumer service, I won't be coming back. read more

Had tests completed here on February 27. Supposed to have results in 2 weeks. I finally called after 5 weeks said someone would call, no call. Called again next day computers down someone would call. That was 3 days ago. Hard to believe that someone can't give you a call after over 5 weeks. Dr Mitchell and Dr Morin seem great but not sure where the problem is. read more

Where do I begin? The Mitchell Eye Institute gave me my sight back! I had horrible vision for most of my life before meeting Dr. Mitchell. I couldn't even see a foot in front of me, and was struggling with contacts and dry eyes daily. I was turned away by other doctors for lasik surgery because I did not qualify. I luckily found out about ICL surgery done by Dr. Mitchell and went in for a consultation. Each experience with Dr. Mitchell and his staff has been a delight. I was told everything to expect, and the entire procedure went off perfectly. I have been seeing 20/20 for 3 years now because of this doctors amazing work. Recovery time was quick, and I no longer have to hassle with contacts, dry eyes, and glasses. In response to an earlier review: Yes, Dr. Mitchell does travel between Maryland and Vienna on a set schedule. I'm guessing he does this to reach more people in the DMV area. I understand why, he's in incredible surgeon and doctor! Just speak with the receptionist about schedule. I'm sure you'll find a time that works for you. It is worth it! read more

I had read good reviews about Dr. Mitchell. I went to him after months of eye issues due to a severe form of pink eye. I had high hopes he'd figure out what was wrong with my eyes. Instead, he spent less than 5 minutes with me, didn't do ANY examination of my eyes that an ophthalmologist should do. He just pulled down my lower eyelid, and decided I needed medication (that's incorrect, by the way! ). I was in such shock at his lack of attention and care, and his inability to hear me (ie/ you can't wear contacts, when I'm not?!!), I paid (out of pocket) and went to sit in my car to cry in frustration. A couple of days later, I called his office manager, Sandy, to request a refund because no one should have to pay for a non-examination, it's illegal. Needless to say, never heard from their office again until I followed up. They claimed to have left me a message that the doctor "feels" he did a full exam. He wouldn't offer a refund . Not only am I reporting him to the board, but I don't want anyone else to experience what I did, which is why I'm writing this review. Awful "doctor" and office. Avoid at all costs! read more

I can't tell you how the dr's are at this office because the receptionist is worthless. I called to make an appt in April as a new patient. Told her several times what time I wanted to come in. She scheduled it for the morning. Then told me I can't come the exact day I want because the dr is in Maryland not Vienna. I'll go and pay full price elsewhere...... read more

Dr. Mitchell made my dreams come true! I've worn glasses since I was in the 3rd grade and they were so thick they gave me headaches. I have been saving all my life for corrective surgery and when I found out I wasn't a candidate for LASIK I was heartbroken. When I found out implantable contact lenses (ICL) existed my hope was rekindled and now I can see better than I have ever seen before! Everything is so clear that I randomly stop in the middle of what I'm doing just to gaze at the world around me. I can backpack, do martial arts, scuba dive, wrestle with my 3 year old, and wake up in the morning all without having to worry about my eye wear. Dr. Mitchell was so helpful explaining the procedure, risks and benefits in a way that I could understand. He was super professional and took very good care of me before, during and after surgery. The staff at the center are very personable and polite and willing to assist with any question. I have to travel from a long distance to see Dr Mitchell, but it has been totally worth it! read more