Anyone seeking a fantastic Optometrist, Tyson;s Eye Care is the place. Their office is located inside of Tyson's Corner Mall, next Bloomingdales on the lower level. It is literally the first 'store' located on the right side of the mall once exiting Bloomingdales.
Dr. Christopher Son is fabulous and provides top-quality service. I, as well as my entire family, have been his patient for over 15-years. He is friendly, professional and extremely knowledgeable in his expertise. He spends quality time with every patient, never making it seems as though he is rushing to get you out the door. He never cuts corners and has always been able to identify an issue, should one be present. Also, as he performs the exams, he takes the time to explain what he is doing and why it is necessary.
The staff has always been courteous and professional, always ensuring you are seen by the Doctor in the quickest time possible. They are also very helpful, knowledgable and never rush a patient when conducting a contact fitting.
The office (waiting room, exam rooms, etc.) are always maintained and clean. They also provide up-to-date magazines and reading material in the waiting room, which is always organized and clean as well.
He is also wonderful with children (I was a child when I first began seeing Dr. Son), taking extra care to ensure the child is comfortable and not intimidated by the exam equipment. He has a a great and exciting way of explaining the equipment and tests he performs for the children.
The only complaints i have ever had with this practice is; 1. The parking, and 2. The LensCrafters located next door.
1. Parking at Tyson's is "mission impossible" the way it is and with the new additions and construction, only made more confusing. The mall is now HUGE and if parked in the wrong lot, you'll essentially have your cardio done for the day by the time you get to the doctor's office. Anyone going specifically for an eye appointment, park in the Bloomingdales garage. For some reason, which is a good one, I have never had an issue with finding decent parking in this garage. It also has direct access out of the mall and onto Route 7.
2. Although i love Dr. Son, I cannot stand the LensCrafters, located next to the the Eye Center. I have never had a good experience in purchasing frames and having my prescription filled. Every time i have walked into this store I have been ignored (this has even happened when i was the only customer in the store!). On several occasions, I was still not acknowledged or offered assistance but was followed and watched like a hawk as I browsed and tried on different frames. The staff definitely stereotypes as there have also been several occasions in which i asked if i could try on a pair of frames that were locked in a glass case (obviously, the more expensive ones). My request was refused with the tactic of "Oh, I think these (pointing to the cheaper sets of frames) would suit you much better..."
Another issue is wen a staff member does finally sit you down to take your measurements, etc., they are pre-ocuppied by either socializing with other staff members, checking their phones and rushing through your session. There have actually been several times when I have gone to pick up my completed glasses and when I proceeded to try them on, they did not fit due to being measured incorrectly. When I complained, I was told there was nothing they could do about it and if I wanted them to be fixed, I would have to pay for the service. Sorry, but I don't think my head grew 4-inches over one week nor did my eyes, nose or ears change position either.
The only positive of this location is their frame collections.
I have experienced several other unfortunate experiences with this LensCrafters location, which I will save for their own review.
My overall suggestion: Dr. Christopher Son and his staff are great but read more