Wonderful team here. I needed sunglasses with sentimental value repaired, every person I interacted…read morewith was warm and wonderful. Great experience, highly recommend.

Delightful customer service interactions with professional, yet down-to-earth staff, also stellar…read moreframe selection. They have the ability to cut lenses in-house, huge plus. It's always nice to be able to support local businesses that deserve it!

This place is awful. My wife is a customer here (or WAS) and recommended I make an appointment for…read moreone of our younger kids who wants to make the leap to contact lenses. The first sketchy element is that the link my wife kept sending me kept taking me to a google search with an alternate name. It appears that they do business under two different names which is kind of shady. But the big problem is that when you try to schedule an appointment on their website, it asks you to choose three different times. This is really bad because in this area many people have jobs and families and you can't just bank on some random time MAYBE being available. So I tried to call in the morning and nobody answered. I tried to call again in the afternoon after I made the appointment and again nobody answered. This was for an appointment the next day. I got two auto-texts saying "sorry we missed your call" so I replied to the texts saying I have a job and four kids and I can't be left hanging on these appointments, and this is a bad first impression after my wife recommended this place. I get a call back FIVE minutes after that text from a someone sounding like a sorority chick who just got dumped by her boyfriend. Huge attitude immediately. She's like "Those are just APPOINTMENT REQUESTS, SIR! We have ONE appointment at 7:45am tomorrow." Okay, well the appointments I thought I signed up for were 2:15, 2:30, and 2:45. So I calmly asked why the website listed 12 appointments for tomorrow and 18 for the next day if none of those were really available. And she just kept replying to everything I said by getting increasingly loud and obnoxious so I finally said, "well I guess I will go to another practice then," and before I could even say thanks and bye, she hung up on me. After this conversation, a lot of stuff is even weirder as I think about it. If the appointments are "just requests," then why were there "no requests" listed today, "12 requests" tomorrow, and "18 requests" the next day? That's totally nonsensical because if nothing is guaranteed then why list ANY times that are definitely not available??? And if you're going to list some times, why not list them all? Still the worst is just the rudeness. If your instant response to someone texting that you made a bad first impression but TRYING TO RECTIFY THE SITUATION BY SETTING A FIRM APPOINTMENT is to call them back in a haughty tone, then perhaps you should not be employed in customer service. Or, maybe the front desk person was out today and I was called by a doctor. But that just makes things even worse. Anyway, imagine potentially gaining 5 new customers (the rest of my family) and instead losing one (my wife) with just one phone call! Amazing. Anyway btw I got an appointment at MyEyeDr in the Boro same day today and they were actually nice...

Went for an eye exam. Was told that I could pay $39 extra for an exam that wasn't covered by…read moreinsurance. If I didn't pay for it, "...then we might have to dilate your eyes..." to continue the exam. I didn't appreciate the implication that I "might" require my eyes to be dilated...but that if I paid an extra $39 then I wouldn't. Doubt I'll be going back there. And it's unfortunate because I've been going there for years without this exam. Anything to make more money I guess.

Unique glasses unlike anywhere else. I confess I first went to Visionworks looking for glasses. I…read morestayed for 3 hours and left without getting anything. I walked into Village Wye Center and found a pair I loved within 10 minutes. I was able to order the lenses in the custom colors I wanted. I got magnetic clip on sunglass lenses for them and a second set of clip on made especially for migraines. After picking up my glasses I walked around for weeks saying randomly to people that I loved my new glasses lol. I still feel this way. Recently I had to change my prescription. They were happy to help me do this, and even fixed a tiny bit of damage I had caused after dropping them. They were ready faster than predicted and they're perfect. I love this store.

Good vibes all around - I came out of Village Eye Center in a state of calm because the staff was…read moreso attentive and caring. Dr. McConarty solved the vision problems I've been having for years. He came highly recommended, and I'm happy I sought him out. What a relief - my new lenses are an upgrade to my quality of life. Jennifer, the general manager, also deserves praise for her patience and sheer determination in finding the perfect frames for my facial profile. Her technical knowledge of the trade is impressive.

I had a great experience at Eyewear Gallery. Dr. Dawn is amazing and very friendly. She always…read moretakes the time to answer my questions about my test results and explain what everything means, which I really appreciate. The staff was also helpful and welcoming during my visit. There was a small issue with syncing my previous exam records, so they had to contact support to get it resolved, but they kept me informed and handled it professionally. The email notifications could use some improvement--the scheduling link in the email went to the wrong system--but the scheduling link on the website worked perfectly fine. I didn't buy new frames this time since my prescription didn't change and I'm still happy with my current pair. They do have a wide selection of frames, and while many lean toward the expensive side, the quality looks good and there are plenty of nice options to choose from. Overall, a positive experience and I'll continue coming back.

Dr. Dawn is fantastic. Unfortunately Amy the gatekeeper of the front office is scatterbrained…read more(forgetful). To the point that I will likely switch practices after many years even with the best service and care by Dr. Dawn. The face of the front office must be able to professionally multi task and be sincere. This behavior makes myself and multiple others that I know of leave the practice.

Came here for the first time for my annual eye appointment. I normally went to an eye doctor out in…read moreVienna. From the start, the staff here was exceptional. They greeted me upon entry and checked me in seamlessly. The technician who did my eye screening was very courteous and proficient. Next, Dr. Lim was very precise, professional, personable, and succinct with her explanations of my eye exam. Lastly, David, at the front of the store was very helpful when it came to choosing my new prescription glasses. David took the time to explain certain lenses, my prescription, my insurance coverages, and other questions I had. He was personable, stylish, and professional. If you're looking for a great eye doctor with professional, skilled staff, you will make the right choice coming here.

Dr. Doan is the best. Her expertise, professionalism, and care is unmatched. My vision is terrible…read morebut she has been helping me for years. Highly recommend.

I have been seeing Dr. Weber for about six years. She has performed a corneal transplant and…read morecataract surgery. At every point and in every respect she has been the consummate professional. Friendly, open to questions, and highly successful in her treatment of my eyes. I trust her completely. Everyone in the practice has treated me with courtesy, and been efficient with use of my time. I highly recommend the practice.

I have received excellent care from Dr. Weber and the staff at Mitchell Eye Institute. Dr. Weber…read moreis very caring, while professional and knowledgeable. She has the best bed side manner and helped me to relax , as much as I could before each of my surgeries. I had lens stabilization, due to cataract surgery, not performed by this clinic approximately 14 years prior. Dr. Weber explained what each aspect of the procedure, in detail and a way that I could understand. She was patient and allowed me to ask questions. What I really admired about her is that the visits were not rushed, she actually took the time to wait and answer any and all of my concerns. I highly recommend Dr. Weber and this office. I did have the opportunity to meet Dr. Morin and Dr. Mitchell, they were also very pleasant. The office is very clean, and spacious, but only one bathroom stall.

He is very nice, very patient and treat you the best…read more Reasonable prices. Know him for 2o years.

Friendly personalized accurate service. Fast response, detail oriented, focused on your needs.read more

I have had chronic eye problems since I was a child, so have seen a number of ophthalmologists…read more Dr. Mitchell is the best of all of them and he has been exceptional in my opinion. If not for the care of Dr. Mitchell and his staff, I probably would not be able to see well enough to work any more. As a long term patient, I have been seen by most of the technicians and both Dr. Mitchell and Dr. Morin. My visits have been both routine checkups and emergency visits when I have had problems that needed immediate care. Without fail, they have identified what needed to be done and delivered a treatment plan that worked. At one point, Dr. Mitchell referred me to a specialist for a rare condition with serious health implications. I liked that he knew his limitations and was comfortable sending me to a subject level expert. When I researched the person I was referred to, I was pleased to learn that I was being sent to one of the best in the country! I have always been treated kindly and with respect. The doctors and staff listen to what I say and give thoughtful responses. They are really the best!!!

I wish there were an option to give 6 stars. Or 7. Dr. Mitchell is awesome…read more So 4.5 years ago I had him do my ICLs, which were fantastic because, as someone with vision in the -10 to -11 range in each eye, in addition to dry eyes, I was not a LASIK candidate. Those ICLs made it so that I didn't have to wear glasses anymore, and could see just like everyone else. Hooray! But then about 2 years ago, I had a corneal lesion (don't ask, you NEVER want to have one of those-- SO horribly painful) and that (likely) set off a downhill slide into ... CATARACTS. Yes, a 38 year old developing foggy vision, especially in the left eye, where I'd had the corneal problem. By the time I was 40 (earlier this year), my left eye was completely fogged and useless and my right eye was halfway fogged up. It was like looking through an opaque fogged up shower door all day long. I couldn't see squat. 40 year olds aren't supposed to have cataracts! Grandma and grandpa are! Well, in swoops the gallant Dr. Mitchell to save the day, yet again. During surgery, he pulled out the ICLs and the fogged up natural lenses and gave me crystal clear new lenses and now I'm seeing better (mid-range and distance) than I ever have. EVER. Even with the ICLs. (The reason for that is it's always better vision the fewer lenses there are - so natural + ICL is going to be worse than just natural.) Because I had an astigmatism to fix and they don't make toric multi-focals (and the Dr. says he thinks they wouldn't be that good anyhow because it's trying to do too much), I will always need (pharmacy-bought) reading glasses for the two feet or so in front of me, but sheesh! I can see again! I can read street signs! I can see leaves on the trees instead of just a blob of hazy color! I. Am. Thrilled. Marry me, Dr. Mitchell? :-)

Dr. Chon is a great eye doctor - she is detail-oriented, very thorough, and also takes the time to…read moreget to know you - appointments are never rushed. She has a great sense of humor, and I also love meeting her oh-so-adorable pups! I LOVE LOVE LOVE Galleria Optical's selection of frames - they feature a variety of high-end designers, including Korean brands, and you're guaranteed to find something that will fit perfectly for your face as well. The front staff are super friendly, and they're really fun to work with. Making appointments is a breeze, and they also have a texting option, which is super convenient. Located across from Breeze Bakery, they have plenty of parking. +ask for Dr. Chon! +great selection of frames! +plenty of parking

I've been going to Dr. Chon for 15 years, and even though I've tried other optometrists along the…read moreway when my vision insurance changed, no one matches her expertise. I have severe astigmatism and difficult eyes, and no one can correct my vision like she does. Dr. Chon is not only incredibly knowledgeable, but she's also warm and friendly, making every appointment a pleasant experience. I've never met a doctor or optometrist who doesn't rush through appointments other than Dr. Chon. She genuinely cares about your vision health and always seeks the best approach tailored to your needs. Galleria also has a modern, extensive selection of frames, which makes it easy to find something that suits your style. I highly recommend Galleria in every way!