They always have just what I need... they're fast and efficient. I also appreciate their friendly…read moreservice and convenient location.

Some more great service here at batteries plus. I dread the day I come in and Chris G is not on…read moreduty though he assures me everyone that works here super qualified. Five stars all the way guys.!

I loooove this place! First off the best thing they do is clean out the charger port of your phone…read morefor free so it can hold a charger cable well after it gets fuzz and dirt build up after a while! THAT in and of itself makes me love them cause an iPhone repair charges for that. But I've also been replacing the battery in my manual Fossil wristwatch for 16 years and I only paid around $20 once for a lifetime replacement membership for the life of this watch. They are also always very friendly and have other obscure batteries and lightbulbs when you need them.

Call ahead because they don't replace all watch batteries. That's my first observation. The staff…read moreis friendly and they have plenty of other battery related items including key fob batteries and even replacement key fobs. I'll definitely return with I need something they can handle.

Brett was a life saver! Our Trailblazer's battery literally died when my husband pulled into the…read moreparking lot. He was super quick, helpful, and went above and beyond to get us the best deal on a replacement battery. He was able to look up our warranty and get us the replacement with an upgrade charge which saved us a lot of money. We are so grateful and appreciate the high level of service. Definitely recommend this place and will come back with any car battery needs.

So I was referred here by AAA, after they attempted to take care of my situation. I was riding on…read morethe original batteries of my 2018 Dodge 2500. I dealt w/ 3 people upon my arrival, I can't recall their names, but the Grandfather of them all, I believe Terrell (dreads) and the manager. They were all very courteous, professional, knowledgable. Kept me informed, educated me and was a pleasant afternoon on a day I didn't want to get new batteries but had to. These guys are awesome, if you ever need anything in their helm the are top notch. Wish I lived closer to them, 3 hours south I'd refer EVERYONE there for their service, esp when today customer service seems to go waste side. These guys are top notch!

This store sits directly on the feeder of I 35 heading north. I needed an extra key to my 2010…read moreHonda Accord. I learned they do make a lot of replacement key fobs, but not a lot of German or European fobs. If you need a replacement key, it's best to call to see if they actually can cut that key or have in stock. You also need to bring the car so that they can program the new key to it, otherwise they cannot make a fob. Your out of luck if you need a spare for your BMW. The cost of these replacement fobs vary and mine was $140. Some of the things they also have here are golf cart, marine, RV, and car batteries. Duracell seems to be the primary maker of most of their batteries found here. There's also some specialty LEDs and bulbs for sodium high pressure lamps. They also carry phone accessories and battery chargers. Informative photos included.

Today I brought my car to program my fob by Jeff and the young lady Mellisa great customer service…read more. Recommend them 100% Great prices folks come on in. Very professional both thank you guys .

For the store on Brodie Lane: 5 stars. I brought in a 25 year-old toy (with 25 year-old…read morebatteries). The technician carefully removed the little door to the battery compartment, which is extremely small, and then carefully removed the batteries, which were nearly cemented in place. It took several minutes but he got the old batteries out, installed the new ones, and the toy now works like new. Thank you!

Every time I have gone to this location they are so helpful and friendly. It's my "go to" store for…read morebatteries and flashlights.

Lacks good business sense and basic customer service. The Battery Geeks are a small husband and…read morewife team that work out of their home. I rented a battery for a CPAP machine for camping that ran out of juice in a few short hours leaving my boyfriend to gasp in the middle of the night. When I called for a refund, Steve spent a considerable amount of time defending himself and putting everything in writing in a long email to avoid a losing any $$ instead of a simple compromise. He charged us full pop after he got the battery back, claiming to have tested it. Which no one couldn't verify. It's a shame that he spent all that time quibbling over $130 instead of focusing on any kind of customer service. Not someone I would want to do business with again. If the operate this way, they won't be in business much longer anyway.

I bought a new computer from Dell but found out that it had an "integrated" battery (that had not…read morebeen noted at the time of sale nor did their sales people know it). So I would not be able to buy backup batteries from Dell. But what might work was an external battery/power source. This is precisely what The Battery Geeks specialize in. Since this computer was so new on Dell, even Dell was not prepared to answer questions as to Voltage, Amps, plug inner and outer diameters. So I was lucky that Steve had the patience and interest to sleuth this out with me. In the end, we were able to determine that Dell had designed an beautiful computer (the XPS 15 Touch - 9350) that was a serious power suck. He had a $300 external battery but it would be sucked of power within an hour ... and I would need 6 of them to cover the 6 hours of extra battery time I needed. Normally, a high capacity computer battery will cover you for 3 hours and cost you ~$150-$175 each. Sadly, the only solution was to return the computer to Dell. But Steve spent an hour being very helpful and informative. He knew I was looking for a reasonable solution so I could keep this computer. He wasn't able to sell me anything (not his fault) but, the almost-customer service was awesome! He knows his battery solutions!

Avran was so professional, knowledgeable and genuinely kind. He knows his stuff about cars and has…read moresuch great customer service. He kindly answered my questions and helped me figure out what to do with my car. I'm so happy he was there to help me out.

These guys are great. Closest big box auto parts store to me so I've been there a bunch and they're…read morealways happy to help read codes from a car even without a sale. Give them your business!

I took an iPhone to another shop to have it repaired. The issue was the screen separating. Per Dr…read moreGoogle it was a swollen battery, but I'm no expert. I took it in and was told the adhesive gave out from heat. They supposedly repaired it, but the same issue happened within day of the initial "fix". I took it back and was told they didn't have the part I needed and it would take days to receive the parts. It was in fact a swollen battery. The guy there zip tied my phone together and asked me to come back in three days. I noticed some lines that appeared on the edge. He said that was from the battery going out. Strange, but I'm no expert. So I called Batteries Plus to see if they had iPhone batteries. Guess what?! They do! AND they repair iPhones. I took my now zip tied phone (done by other shop) to Batteries plus. Upon arrival I was advised that my phone did have swollen batteries AND my LCD had been cracked. My level of upset was at the top now. The guys there were amazing. They fixed my phone in less than 20min. No fluff. Very reasonably priced. I really wish I knew before I went to that other hack that they repaired iPhones! Hopefully this will help someone else.

If I could give less than 1* I would - car battery purchased less than 1 year and company did not…read morestand behind warranty. Do not buy from Batteries+ - products are cheap crap with shorter life span than when purchased elsewhere. Have had similar experience with auto light bulbs - cheap crap that burn out within a year!!

About 25 years ago, I purchased my first mobile phone. It was a flip phone that displayed the time…read morein a tiny window when it was closed. Of course it was cool and I was too! I was also that guy who no longer needed to wear a timepiece. Fast forward to Spring 2023, and It was time for some home cleaning. I opened up an old box I found in the closet and there were my watches. They truly brought back so many memories when I found them. Each one has a very special meaning from a special period in my life. Over the last month I decided to start wearing my watches again. I took the one that is the most important to me to Batteries Plus, for new life. I was so pleased with the value, friendly service and efficiency that I've taken my other watches in too. Now I wear a timepiece just about every day and I don't have to grab my phone out of my pocket for the time anymore. It really is nice to just turn your wrist over for the time of day. "Everything old becomes new again."

I tried to get 3 keys cut and programmed. After 30 minutes trying to figure out if I could bring my…read moreown uncut keys, he told me yes for an extra $25 fee over their keys....then after 30 more minutes while he tried to find a SKU to scan, he said he couldn't do it. It was a weekend and they can only program keys on M-F. He then proceeded to cut the 3 keys after waiting for 3 hours. It was only $33, but for 3 hours?? Funny because they asked me to review my service 3 times, on the 3rd time I gave them this horrible review....don't ask over and over if the customer doesn't respond!

I sent my 16 inch MacBook Pro to Rossman Repair Group in Mid December, 2025. My laptop had died,…read moreunable to reboot about a week after updating the OS. The Genius Bar at Apple told me it could not be repaired and I would need to replace the Logic Board for $850 or "just buy a new one." A local (Orange County) 3rd party repair shop, after having it for a week, told me it couldn't be repaired. I then went to Reddit for help and suggestions. There were several referrals to Rossmann Repair Group. I contacted them through their online contact form. They immediately messaged with a few more questions and then gave me the necessary details to send my device to them in Austin. I did so - of course, the holidays slowed things down a bit, but by the second week in January, I received word that my lap top had been successfully repaired, losing NONE of my data. Amazing! The cost? A mere $459 which includes shipping back (USPS) to me, signing at delivery. I did have go pay for shipping to get it to them. Totally worth it to me. To insure safe and speedy delivery, signing upon delivery, to them. I paid about $89 for UPS, not including double boxing and bubble wrap. So, in total, I paid $638, for shipping to, repair, shipping back. I didn't lose ANY of my data. I am sooo happy and thankful to Rossmann Repair Group. Thank you!!!

Dealt with Kevin from Rosmann recovery data. He's nasty, rude, unprofessional and bad tempered…read moreindividual who doesn't care about customers. He was dishonest and His attitude shady. I question their 5 star reviews. I do not recommend this business to anyone.