I have been a Mazda car owner since 1979, and a Mazda South customer since 2013. My experiences of Mazda South's service and customer care have all been exceptional!!! Prompt, professional, efficient, hospitable, friendly and enjoyable. I give them !!! read more

I relocated recently and brought in my Mazda 2025 CX-5 for an oil change. I was greeted right away by friendly staff and "Cujo" the sweet dog behind the counter. I waited inside the lobby and it didn't take long before I received an email with a video of what they'd done. One person was so helpful and so nice, KC. He took the time to explain everything, verified coverage and he was very professional. His wife is a nurse like me and he gave me a hug before I left. During a time when its hard to find excellent customer service, I was so grateful to find them! read more

Have came here for service on my car over the last couple of years. Easy booking online for service appointments. They are normally moderately busy and appointments are a good idea. Upon arrival they are fairly prompt on getting you before you get out of your vehicle. They review what services will be completed and I opt to wait in their lobby. Which is quite nice. They have a back area without a TV, narrow but quiet. Then the main waiting area with the TV, coffee/tea service, water and a few light snacks. Enjoy they text you a video link of the review of the car and recommendations. I needed headlight replaced and talk about some work! They had to take off the wheel well to get to the headlights! And both were replaced. They even sent a video of the old vs new bulb. So much fun! The dealership is always clean and tidy in the service area, waiting area and showroom floor. I also love seeing the beautiful doggie (I believe a doodle mix?) when I come in. Such a sweet doggie. Makes for a nice surprise if you are a dog person. read more

I contacted this dealership multiple times for help with maintenance questions on my 2012 Mazda MX-5 Miata. I sent two messages to the service department regarding maintenance/coolant/radiator service and received no reply. I also contacted the parts department asking about the correct Mazda coolant/radiator fluid and also received no reply. On the contact form, I selected email as my preferred reply method. There was a phone-number field, but it was not required, and the form specifically allowed choosing email or phone for a response. I was not asking for anything complicated or unreasonable. I was trying to confirm the correct maintenance information and parts/fluids for my car so I could handle the service properly. Unfortunately, after multiple attempts through both service and parts, I still have not received a response. That lack of communication is disappointing, especially from a dealership service/parts department where customers are supposed to be able to get accurate manufacturer-specific information. read more

Came to this location, knowing exactly what vehicle I wanted to check out. Mert was quick and efficient and easy-going and I am walking out with keys within an hour. read more

Roger Beasley Mazda South - New ride - Auto Repair Near Me - Austin, Texas

Always professional and very customer service forward. If they have a loaner , you can use until your vehicle is finished.

Bryant Salguero in the South Austin dealership is the man to see. He found exactly what I was looking for and made the process so easy! 10 out of 10 stars for sure!! read more

Great dealership; love the Service team. The only recommendation I have is for the service techs to SLOW down when they are recording the service videos!! read more

I have been using Mazda South service department since 2004 and I have NEVER had a negative experience. I always felt I was getting the best service because I noticed that Mazda South was always investing and updating their service department. read more

John Paul González helped me understand my options and was communicative throughout the process. Also the driver, Ed, was so very kind, giving me rides to and from the dealership while my car was being serviced. read more

DO NOT BUY A USED CAR FROM THIS DEALERSHIP! My daughter purchased a used car from them last year. First, thankfully we had a mechanic check (almost) everything before she purchased it. Things they had checked off as fixed were not in fact fixed, including an oil leak. It took days to get things corrected, and they signed off saying they had put new tires on it. Now, almost a year later, we're told by a tire store that they in fact only put one new tire on the car, and the other 3 are almost bald. They lied about so many things through the whole purchase process, and we will never go back there. read more

If I could ZERO I would. We purchased a 26 CX50 hybrid at Roger Beasley Central and traded in our Mustang GT to do it. I'm leaving this review on South as well because we originally went there before ending up at Central. They earn the 0 award as well. Had $16,xxx in equity in the Mustang. We made it extremely clear multiple times that we wanted to put $6750 of that equity down on the new car and combine it with $3250 in rebates to make it an even $10k. That would leave us with a $9,xxx equity check. Instead these people flipped it around applying the $9,xxx towards the new car leaving us with a far less equity check than we wanted. They even went back and reviewed tape/ audio of us saying what we wanted to do repeatedly. I even have a signed receipt saying we are owed the $9,xxx. To make up for it, Jordan Taylor offered us some all weather floor mats The CX50 had ALL WEATHER FLOORMATS already. So then we started working with Jordan to purchase either a CX30 or Mazda 3 hatchback at a "good deal" to make up some for the CX50 screwing. After going back and forth for a month trying to figure that out, all he could do was get us an approval for 18% . Fast forward to today 7-25-26. We have now purchased not only one, but TWO 26 Mazda 3 hatchbacks at the 2.9% finance rate through MFS. These were purchased in Conroe TX at Gullo Mazda. Buy from Beasley if you want to, but don't trust them any farther than you can throw them. Gullo Mazda 5, Roger 0 read more

Quick and good service and reasonable price . Great Mazda dealership. Pretty satisfied the service.

Amazing customer service from the time I made my appt all the way from the time I picked my car up I was able to get a shuttle to my work the customer service was beyond exceptional. I love the way the service team keeps you informed while working on your vehicle I love my Mazda CX5 and part of that reason is the quality of service I get when taking it for maintenance work. read more

Needed something quick. Got it. Thought I'd be there for an hour. It wasn't half that--and on a busy day too!

Excellent service, bought a brand new 2025 car there. Friendly staff and the waiting area is very nice with snacks and sodas. And it smells so good while waiting read more

The dealership is pretty good. I buy knowing I getting what I pay for. This location has an excellent service team and they've gone above and beyond for me on multiple occasions dealing with maintenance and warranty work. Shout out to John Paul over there. I would recommend Mazda South to anyone. read more

I've received two services here recently - one for oil change and full car check-up, and another for a battery replacement. Very pleased with both services, I like that they send you video updates as they are doing the service so communication is great! They also give you a price breakdown of the recommended service so def appreciate the transparency. The waiting area they have is pretty clean and quiet enough to do some work while waiting. read more

Roger Beasley Mazda South - Auto Repair Near Me - Austin, Texas

Slowest service in town, folks. Come, come waste your life away. Hours and hours and hours for the most basic maintenance. read more

I always get great service at Roger Beasley Mazda South. They go out-of their way to keep my '17 Mazda3 maintained.

My service tech, Alanna, is just the best! Good communication while I'm waiting aAlways takes care of me and my CX-5's - I've leased 4 so far! Highly recommend! read more

Great service, professional, and thorough. Alana was on top of my service, and kept me updated on all that I requested. It took a bit longer than expected, but she offered me a loaner car declined. So she had one of the staff drive me to a local restaurant for lunch, dropped me off, when all was done they came back and picked me up. That's a professional dealership, and pleasant staff! read more

I've been a Mazda South customer for over 12 years. Took my CX5 in for 5000 mile check. My Tech was CK - got progress reports via text msg which was great. He met me at the service desk when I went to check out and we talked about upcoming maintenance that should be done on my next visit. No pressure to do add items to the list, just gave me options for the next visit. He even put my latest inspection sticker on for me! Friendly, professional, made me feel like a valued customer. Definitely appreciated him checking me out... the ladies that have dealt with at the service desk tend to far less engaging - no smile, no welcome to Mazda South how can I help you... little camaraderie with the others behind the counter, to feeling that any of them like the job. read more

This dealership has the friendliest staff, especially Matt in the Service department. I recently went in for an oil change and was quickly greeted by Matt. He explained what would happen and told me when the car would be ready. My car was ready earlier than expected and Matt walked me to my car before handing me the keys. Matt is professional, polite, friendly and knowledgeable. please ask for Matt whenever visiting this dealership, he is awesome! read more

I scheduled several services with my service advisor, Chelsea Hayes-Do. I had asked her to list the services for my 2014 Mazda 5 that she would recommend. I made an online appointment for the services that she recommended. Chelsea met me at the car, reviewed the services, and procured the shuttle to take me home. During the services, the tech noticed a worn transmission mount. Chelsea informed me, and I approved the replacement of the mount. When the services were done, Chelsea got the shuttle to pick me up. Chelsea is what every service advisor should be. Her expertise and skills are the reasons that Mazda South will always service my cars. Thanks, Chelsea. read more

They are very professional and listen to what you need in a car. This is our 3rd Mazda.

I went in for an oil tire rotation, and all that. they did a great job. They told me my car was in great shape and then I had a little problem programming something on my dash, so the lady came out and helped me. I appreciate y'all. read more

I have been a customer at Roger Beasley Mazda for a long time. I went in for service on my CX-5. The service appointment went well and Matt is always very helpful and knowledgeable. read more

I purchased from and have been getting my Titanium Flash Mica Mazda serviced at Beasley locations for some time now. Beasley Service Writers Matt & Chelsea stand out as capable & competent. Love the car, love the service, tired of the color. This review was not requested by a Beasley staff person. read more

Great service from Dominic and the service team. They are always very thorough and explain any issues to me. The waiting area is very clean and comfortable and the staff is polite and friendly. My thanks to them all. read more

This is a warning about purchasing a warranty or any vehicle from Roger Beasley Mazda. I was originally quoted an estimate of $5,000 and all repairs were not covered by the full coverage warranty we purchased through the dealership. Alana, reportedly tried to get the warranty covered but the request was refused. This experience has been horrible and all must be aware of this scam! Plus they charged me a diagnostic fee of $225!! Stay away from this dealership. read more

Roger Beasley Mazda South - Auto Repair Near Me - Austin, Texas

After many years, my Mazda 6 was finally beyond repair. I drove to another car lot and had a terrible experience. That car lot was near Mazda South. So I decided to I pulled up to Mazda South since my previous car was such a great car for so many years. When i got there, I was encountered by someone, I can't remember his name but he was learning the ropes. He went to find a person who could help me & that person was Rudy. Rudy was so patient and kind and concerning for me to find a new car that fit me. He listened to all i wanted and made sure to try to stick to my budget. I chose to go another route with purchasing a car somewhere else but that was not because of Rudy or Mazda South. I would definitely recommend Mazda South to others. read more

Great customer service very professional would refer family and friends keep up the great work

As always, Matt Czarnocki, my service advisor, was great. He always explains every aspect of the service to me including what needs to be done and why. He's the reason I keep coming back for service. read more

I just purchased my 3rd Mazda from this dealership and my entire experience was great! everyone was professional and gave me honest and upfront advice on my purchase. read more

I bought a used vehicle here and it was a very efficient operation. I think I was treated fairly.

Excellent service and teamwork to get me in a newer car!! From the manager, to the salesman, to two trainees everyone was focused on helping me. read more

Roger Beasley Mazda South - 2025 Mazda CX30 2.5 S Preferred - Auto Repair Near Me - Austin, Texas

Efficient, helpful, and clean! I came in for a 15k service and was able to work from the facility. I even did a test drive with Marquez and he was helpful, informative, and not pushy. For the service, they were on time and punctual. read more

Roger Beasley Mazda South - Auto Repair Near Me - Austin, Texas

they always treat me well and take good care of my car. I usually get out earlier than expected.

In Service *****Chelsey & Jimmy were on the ball and always efficient & caring to take care of my vehicle !