This time, the wait time for my car maintenance was acceptable. It took about 1 hour and 40 minutes to complete the service, which was reasonable. I also received a video explaining the inspection results and the condition of the car. The service staff were friendly and helpful. Overall, I had a good experience this time. read more

Purchased a Mazda with their internet sales team yesterday. Can't say enough great things about the dealership and everyone I dealt with. Dustin Walton responded to all of my questions succinctly and transparently. Zero hard pressure sales. Just info ... and provided faster than I could have imagined. No push to get me into to see the sales team. Just great info and the most competitive prices and largest selection I found in Texas. I knew the cost and the breakdown, had the window stickers for the two cars I was deciding between, and was ready to drive the hour to Austin to check them out and decide. I left the house having researched the vehicles and confident that their quoted offers were the best I had seen to date. Got to the dealership and everyone was super friendly and helpful. Jake Hudson helped us out with the vehicles. No hard pressure sales techniques. No attempts to upsell. Just gave me the information I needed to make the best decision for us. I already knew the cost and what was on the vehicle ... so when I made my decision. Paperwork was straight forward and Mike Escalante, the finance manager, put together our paperwork. He was great to work with. Once he knew what we cared about and what we didn't ... he answered our questions and made several suggestions that were huge benefits for us. He owned the same vehicle we were purchasing, so he was very helpful and also gave his personal insight as an owner. I have bought numerous vehicles over the years. I usually do internet research and prefer to negotiate the specifics of the deal before I get to the dealership. Some places try and get you in ... and then try and figure out how to add in the costs to maximize the dealer profit to your detriment. Many try and get you into the dealership and then play the game where the salesman goes back and forth to the manager while you just sit and wait. This was, by far, the easiest and most pleasant car buying experience I have ever had. In the past, it took months of negotiations with multiple dealerships to get to a good deal. Because of Mazda's approach ... and the professionalism and approach of their folks, I was able to get everything I needed within 1/2 day and the vehicle was purchased by that evening. This is a great dealership with a great vehicles ... highly recommend them! read more

I relocated recently and brought in my Mazda 2025 CX-5 for an oil change. I was greeted right away by friendly staff and "Cujo" the sweet dog behind the counter. I waited inside the lobby and it didn't take long before I received an email with a video of what they'd done. One person was so helpful and so nice, KC. He took the time to explain everything, verified coverage and he was very professional. His wife is a nurse like me and he gave me a hug before I left. During a time when its hard to find excellent customer service, I was so grateful to find them! read more

Have came here for service on my car over the last couple of years. Easy booking online for service appointments. They are normally moderately busy and appointments are a good idea. Upon arrival they are fairly prompt on getting you before you get out of your vehicle. They review what services will be completed and I opt to wait in their lobby. Which is quite nice. They have a back area without a TV, narrow but quiet. Then the main waiting area with the TV, coffee/tea service, water and a few light snacks. Enjoy they text you a video link of the review of the car and recommendations. I needed headlight replaced and talk about some work! They had to take off the wheel well to get to the headlights! And both were replaced. They even sent a video of the old vs new bulb. So much fun! The dealership is always clean and tidy in the service area, waiting area and showroom floor. I also love seeing the beautiful doggie (I believe a doodle mix?) when I come in. Such a sweet doggie. Makes for a nice surprise if you are a dog person. read more

Chelsea always takes care of my service needs and is always awesome, love the store, definitely recommend taking your Mazda. It's nice, clean and I love the that always comes and says hi. Thank you Chelsea for the great service you provide. read more

CHELSEA is the best service representative i Austin. She meets me at my car, knows what services I need, a d gets the car to the techs. She ensures that services are completed correctly and promptly. I won't go anywhere else! read more

They do a great job and send you a video of their work and diagnosis while they work on your car.

Love the service appointment system. Quick and efficient service. But please slow down the recording of the videos that the technician makes while performing the inspection of the vehicle, speak slowly and more clearly, or the videos are useless. Awesome waiting area with snacks. read more

My last visit to Mazda south was in creditable. As ms. Fisher the service rep. Was super nice and very sweet if I may say. She took my car did all she needed to do to make feel right @ home. She makes looks forward of purchasing my next Mazda. I would like to ms. Fisher rocks @ Mazda south. She told where my truck would be after they was done. She even offered to walk me to my truck which she did. She made feel very welcome. Thx. U Mazda south and ms. Fisher for all yall hard work. Thx u read more

I drove all the way from Houston after work about 3.5 hours to get my new car, and honestly, it was completely worth the trip! I called ahead and they were kind enough to schedule an appointment and hold the car for me, which I really appreciated. The deal was too good to pass up for a slightly used 2026 Mazda CX-50 Meridian. Rickywas my salesman at Mazda South/Roger Beasley, and he was wonderful to work with. He was friendly, welcoming, and answered all of my questions without ever making me feel rushed or pressured. A special thank you to Mike, who was absolutely incredible! He went above and beyond to help me finish the purchase and made sure everything was taken care of. He was patient, attentive, and so helpful throughout the closing process. He really made an already great experience even better, and I truly appreciate how much effort he put into making sure everything went smoothly. The long drive from Houston was definitely worth it, and I'm so happy with my CX-50! Ricky and Mike made the whole experience easy, pleasant, and stress-free. I would definitely recommend this dealership to anyone looking for a car! read more

Roger Beasley Mazda South - Car - Auto Repair Near Me - Austin, Texas

I had a great experience with the team at Mazda South! everyone was great and kind! Bryant was super helpfu! I would def recommend this location! read more

Chelsea Hayes is an excellent service advisor. Will only recommend the work that is needed and not try to rack up and unnecessary large bill. Video of the vehicle inspection is excellent. read more

Overall great experience, fast and friendly. Very professional. Smooth stress free buying process!! A big thanks to Miracle for great service and very knowledgeable!!! read more

Came to this location, knowing exactly what vehicle I wanted to check out. Mert was quick and efficient and easy-going and I am walking out with keys within an hour. read more

Roger Beasley Mazda South - New ride - Auto Repair Near Me - Austin, Texas

I was sold a 2023 CX-9 in May/June 2025. We bought the extended bumper to bumper warranty. Fast forward 15 months later: Rear liftgate stopped working and won't close. They are trying to tell me that warranty won't cover it and it'll cost $3,000. They also said I need a ton of other work that I know I don't need. I'll NEVER get another car from here. read more

Alanna Fisher is my go to automotive repair advisor. She understands my priorities and is honest with me about necessary repairs and pricing. She's always my go to there. read more

Matt is always great! He communicates very well - quick and detailed. Also, I wanted to acknowledge Chelsea. Back in April we had a battery that needed to be replaced under warranty. Unfortunately, they close at 4:00 on Saturdays. We rushed to get there. We ended up getting there right at 4:00 or maybe a minute later. I called earlier so she was expecting us and they got the battery replaced in no time. I really appreciate the help especially at closing on a weekend! read more

They were able to get to my vehicle right away. Comfortable waiting area, quick service.

I have been a customer for over 20 years and always take my Mazda to the dealership for all of my maintenance needs. Matt in the service department is exceptional. He is consistently polite, helpful and professional, and he always makes me feel like a valued customer. His outstanding customer service is one of the reasons I continue to return year after year. read more

TIRES. I buy my tires here. Michelin made in the USA. My choice wheel size when I bought the car from this dealer. I do not buy 1-yr. tires. nor do I buy 4 at once, I can't. choice in what tire I buy is more important than buying from a "discount" box store. Customers should always have choices in brand, quality and type of parts, and choice in where purchased from, including tires. happy customer I recommend this car dealer. (I don't agree new upcoming CA law no choice in the tire type for my own car), hope they don't do that in TX). customer service at this service dept. I recommend. read more

I contacted this dealership multiple times for help with maintenance questions on my 2012 Mazda MX-5 Miata. I sent two messages to the service department regarding maintenance/coolant/radiator service and received no reply. I also contacted the parts department asking about the correct Mazda coolant/radiator fluid and also received no reply. On the contact form, I selected email as my preferred reply method. There was a phone-number field, but it was not required, and the form specifically allowed choosing email or phone for a response. I was not asking for anything complicated or unreasonable. I was trying to confirm the correct maintenance information and parts/fluids for my car so I could handle the service properly. Unfortunately, after multiple attempts through both service and parts, I still have not received a response. That lack of communication is disappointing, especially from a dealership service/parts department where customers are supposed to be able to get accurate manufacturer-specific information. read more

Always professional and very customer service forward. If they have a loaner , you can use until your vehicle is finished.

always professional, exains repairs that need to get fixed asap and those that can wait. They stand by their products but don't try to do a hard sell with scare tactics. Will buy from them again when it is time. I never really thought about buying certified pre owned but will definitely do so again! read more

Excellent service, bought a brand new 2025 car there. Friendly staff and the waiting area is very nice with snacks and sodas. And it smells so good while waiting read more

I've received two services here recently - one for oil change and full car check-up, and another for a battery replacement. Very pleased with both services, I like that they send you video updates as they are doing the service so communication is great! They also give you a price breakdown of the recommended service so def appreciate the transparency. The waiting area they have is pretty clean and quiet enough to do some work while waiting. read more

Roger Beasley Mazda South - Auto Repair Near Me - Austin, Texas

i scheduled an appointment at the roger beasley mazda dealership south on 10/03/2026 to have my vehicle serviced and to obtain my registration sticker. as always i am greeted like family with a smile from the service team members matt and john paul. i appreciate them going above and beyond to ensure i understand what is needed to ensure my mazda aka onyx is running at tip top shape. its funny how this was my 2nd time on a rainy saturday. however, the service with a smile made it a sunny day read more

Slowest service in town, folks. Come, come waste your life away. Hours and hours and hours for the most basic maintenance. read more

I have been using Mazda South service department since 2004 and I have NEVER had a negative experience. I always felt I was getting the best service because I noticed that Mazda South was always investing and updating their service department. read more

Great service, professional, and thorough. Alana was on top of my service, and kept me updated on all that I requested. It took a bit longer than expected, but she offered me a loaner car declined. So she had one of the staff drive me to a local restaurant for lunch, dropped me off, when all was done they came back and picked me up. That's a professional dealership, and pleasant staff! read more

Our Mazda rep Miracle was exceptionally friendly, informative and gave us many options before we closed on a lease for my college kid. We appreciate her efforts. read more

Quick and good service and reasonable price . Great Mazda dealership. Pretty satisfied the service.

Amazing customer service from the time I made my appt all the way from the time I picked my car up I was able to get a shuttle to my work the customer service was beyond exceptional. I love the way the service team keeps you informed while working on your vehicle I love my Mazda CX5 and part of that reason is the quality of service I get when taking it for maintenance work. read more

I only take my CX-5 to Mazda South Service Dealer and will continue to do so . Alanna F always on top of things and get things done ! Very appreciative and thank you !! read more

They are outstanding! They offer premium extended-warrantys on. their "Certified Pre-Own Vehicles" Alson their Mexhanical repair department are phenominal. If you are bringing your vehicle in for a routine service the me handicap who will be working on your vehicle will send you a video of what you need as well as afterwards when they finish. If there are unforseen repairs they also contact you regarding that which allows you as the client to decided if you want to financially address the issue at that time. Your decision for cost is always in your power,there are never any unexplained nor hidden cost during check-out. The quality of the mantainence and repairs is superb! In the 9yrs of using only MAZDA SOUTH service and repair they have my MAZDA-5 purring with percision! LOVE MY SOUTH AUSTIN MAZDA FAMILY‼ BUY NEW OR USED YOU WILL BE AWESOMELY SATISFIED ‼ read more

Everyone is so helpful and friendly. I love Alanna my service writer. They are efficient get the job done!

The dealership is pretty good. I buy knowing I getting what I pay for. This location has an excellent service team and they've gone above and beyond for me on multiple occasions dealing with maintenance and warranty work. Shout out to John Paul over there. I would recommend Mazda South to anyone. read more

My service tech, Alanna, is just the best! Good communication while I'm waiting aAlways takes care of me and my CX-5's - I've leased 4 so far! Highly recommend! read more

John Paul González helped me understand my options and was communicative throughout the process. Also the driver, Ed, was so very kind, giving me rides to and from the dealership while my car was being serviced. read more

DO NOT BUY A USED CAR FROM THIS DEALERSHIP! My daughter purchased a used car from them last year. First, thankfully we had a mechanic check (almost) everything before she purchased it. Things they had checked off as fixed were not in fact fixed, including an oil leak. It took days to get things corrected, and they signed off saying they had put new tires on it. Now, almost a year later, we're told by a tire store that they in fact only put one new tire on the car, and the other 3 are almost bald. They lied about so many things through the whole purchase process, and we will never go back there. read more

This is a warning about purchasing a warranty or any vehicle from Roger Beasley Mazda. I was originally quoted an estimate of $5,000 and all repairs were not covered by the full coverage warranty we purchased through the dealership. Alana, reportedly tried to get the warranty covered but the request was refused. This experience has been horrible and all must be aware of this scam! Plus they charged me a diagnostic fee of $225!! Stay away from this dealership. read more

Roger Beasley Mazda South - Auto Repair Near Me - Austin, Texas