I bought a new 2024 Subaru Outback from here, because there was finally a dealership in my area…read morethat could service my car. The purchasing experience was fine. But today I went in for an oil change and left feeling totally scammed. When I approached the advisor, he said, "we think your car is out of alignment." I said, "How in the world could you know that? You haven't even looked at it yet!" He said, "we have speed bumps with sensors as you're coming in to the service bay. It says it's slightly out of alignment." I said, "REALLY? I actually couldn't decide which bay to come in to so I ran over them at an angle." Slowly, I might add. He basically said they'd check it and if it didn't need an alignment they wouldn't do one. I said, "Well, can you come talk to me and show me the numbers?" He said, "No, we only have one machine, and if we stop and talk to people it holds up everyone else. We'll give you a before and after so you can see there's no funny business. If it does need one, it'll be $170." I stood there, totally feeling like I was being upsold, but finally said, "Okay." He was pressuring me to make a decision right then and sign the authorization form. Interestingly enough, on the final invoice it said, "Customer states perform 4 wheel alignment." No, I NEVER said that. I reluctantly signed something saying they could do it if it really needed it because he said they couldn't stop for three minutes and come show me the numbers. I was sitting there, a 90 second walk from the diagnostic area, waiting. Upon further research when I got home, I learned that the detection systems, "Hunter Quick Check Drive" (or perhaps knockoff from a competitor) are explicitly marketed to dealerships as a profit tool. Hunter's own marketing states, "wheel alignment is the most profitable dealership service" and pitches the system as a way to "gain profits and revenue" by scanning every car that comes in. Their website says, "Don't lose out on hidden alignment opportunities!" Does that mean City Limits got it solely for that purpose? I have no idea. Can the dealership claim that what they did was above board? Of course they can. And they will. But I definitely felt strong-armed into signing off on something I wasn't convinced I needed. My bad for caving. To get some perspective I talked to another service advisor from a different team, and he explained that two of the numbers were consistent with a real, but extremely trivial deviation -- the kind that's genuinely plausible from an off-angle pass over a sensor pad, and also the kind that most shops would consider a rounding-error fail rather than a "you need this now" issue. Those two numbers "failed" by nearly the SMALLEST measurable margin. There was one other number that was more significantly "off," and he said that probably couldn't have been skewed by the uneven pass over their laser speed bump. However, even that number wasn't in any way dangerous, and the abnormal wear pattern on a tire would take thousands of miles to show, not hundreds. In other words, it probably needed to be aligned at some point, but it definitely wasn't urgent. Know how long it took that guy to explain all this to me? About 45 seconds. And if I had known what he told me, I would've skipped the alignment for now. But City Limits opted not to tell me any of that. They pressured me and made a sale. Beware of this tactic and don't let them scam you. Take your car somewhere else to be evaluated if they tell you that you need an alignment before they've even laid eyes on it. Shame on you, City Limits Subaru. These "profits" aren't worth it if you gain them by withholding information from your customers and pressuring them into services they could easily put off for a time. Today certainly destroyed my faith in you.

Allen and Spencer made what could have been a stressful experience completely effortless. From the…read morevery beginning, they were honest, transparent, respectful, and never made me feel pressured. They treated me with kindness and professionalism every step of the way. I was selling my late mother's vehicle during a difficult time for my family, and unlike other dealerships, they didn't try to take advantage of the situation. They were fair, straightforward, and did exactly what they said they would do. Allen and Spencer, from the bottom of my heart, thank you. Your integrity and compassion didn't go unnoticed. If you're looking for a dealership that values people as much as the transaction, these are the guys you want to do business with. I wouldn't hesitate to recommend City Limits Subaru to anyone.

I had an incredible experience working with Ben at Mercedes. From the moment I walked in, he made…read moreme feel completely at home--no pressure, no rush, just genuine, top-tier customer service. Ben went above and beyond to make sure everything was smooth, transparent, and actually enjoyable. He took the time to answer every question, made the process easy to understand, and truly cared about making sure I got exactly what I wanted. By far the best experience I've ever had buying a car from a dealership. If you're considering a Mercedes, ask for Ben--you won't regret it.

I do love my car, but the overall experience felt a bit rushed. Before the sale was finalized, the…read morevehicle had not even gone through make-ready yet, and I repeatedly asked for the inspection report beforehand but did not receive it until after signing paperwork. Since I was coming from out of town, they offered delivery, which I appreciated, but it seems the dealership already knew the brakes were bad prior to delivery. You would think a Mercedes-Benz dealership known for high quality would make sure every vehicle leaving the lot is in tip-top condition. The manager also never followed back up with me regarding the brake concerns. Had I been given the inspection and full information upfront, I would've appreciated the opportunity to make that decision beforehand instead of after the purchase was already completed. Overall, I love the car, but communication and transparency could have been handled much better.

Zayyan was a lifesaver for me on my visit to Austin. He was able to help me with my I4 as well as…read moregave me great information regarding the new electric series!

I recently purchased a M340i from Geo with BMW of South Austin, the shopping experience was…read moreamazing. He helped me stay in my price range but still get me into a car that I am in love with. During the test drive he was very knowledgeable about the car. when it came down to trading in my GR 86 in he explained the entire process to me, as he could definitely see it was very hard for me to sell my baby. As I went into Finance with Ryan he helped in any way he could with getting the car into a payment I was happy with but still making the process quick (not rushed). Telling me serval different options and giving me advice, as I am pretty young to be buying a higher end car. The BMW Genius Lazarus also was very knowledgeable about the car, seeming just as excited as I was. The dealership itself was very peaceful and clean. Overall I I am very pleased with my experience, and will be going back to Geo for any future purchases.

I recommend Slipstream to anyone looking to buy or sell a car. I was looking to sell my mother's…read morecar and was worried the process was going to be overwhelming and that couldn't have been further from the truth. Eric was clear in his communication and genuinely caring. He was extremely considerate of my mother's chemo schedule - even sending an email the morning of her first infusion to let us know he and his family were thinking of her and wishing us the best. After purchasing the car (beating every offer we received), Eric arranged transport from Louisiana to Texas. He let me know this could be the most painful part of the process and it couldn't have been easier, it felt like total white glove service. Eric and his team treated my mom and her vehicle with genuine care, which meant so much to our family. Thank you for making everything so easy! I can't wait to sell my own car to you this month!

Eric is the best and very easy to work with. There were a few hiccups with my bank trying to work…read morewith Slipstream and there was never a point where he was anything less than professional and punctual. Car buying is a process that many of us dread but he never made me feel like I was being taken for a ride. He was open and honest about the vehicles and I hope to refer him out to anyone who needs a car

Took vehicle in for a recall notice and routine maintenance. Colby is an amazing Service Advisor…read moreand made my first experience with Lexus of Lakeway an incredible one. My vehicle was ready later that day, recall taken care of, oil changed, tires rotated, etc., and was very clean as they had washed the exterior. Highly recommend.

I had the best car buying experience here! From the moment I stepped into the dealership I felt…read morerespected and valued. I found the perfect car online. This lead me to Jason Thurmon, who helped to make it mine! He ensured it was a completely painless and stress-free process. He truly cared about helping me get into my vehicle. Jason is the sales person you need to ask for when you arrive or call here! Additionally, the finance department was easy to work with. I did not get a hard sell to add an extended warranty or other options. I greatly appreciated that. Finally, I was able to meet a service advisor while I was there, so now I feel like I have the start of a relationship for my future service interactions. Lexus of Lakeway has earned my loyalty!

Overall, a very good buying experience, and most of that credit goes to Zaid. He was friendly,…read moreresponsive, and communicated well throughout the entire process. Buying a car can sometimes get complicated, especially when management and all the behind-the-scenes negotiations get involved, but Zaid stepped in multiple times to keep things moving and ultimately saved the deal more than once. Covert offered a great price, worked with me over the phone, and delivered on the value they promised. That said, some of the traditional dealership tactics and back-and-forth with management felt a bit outdated and made the process more frustrating than it needed to be. If you're shopping at Covert, ask for Zaid. He made what could have been a stressful experience much smoother, and his customer service is the reason I'm leaving happy. Great prices, great salesperson, but there's definitely room for management to modernize the buying process.

Bought a brand new truck with 20 miles on it. Within one day of having it, it had issues. From…read morebreaks squeaking, tint messed up and a bunch of electrical issues. Every time you drive it you have to reset the display to get it to work. It took over 3 months to get it in the shop due to their lack of responding and follow ups Now I am being told nothing is wrong with it and I've been sitting for 40 minutes waiting to talk to a manager to show them videos and photos I have of the issues. This truck was $75,000 I'm so confused why there's so many problems with it if it's brand new. So shady don't waste your time or money here like me. Update: we took the truck to California after being told nothing was wrong with it and the battery completely died and couldn't even be jump started. And after getting it to O'reillys hours later they had a list of issues they found with the starter and battery. Confused since Covert said nothing was wrong with it.

I drove all the way from Houston after work about 3.5 hours to get my new car, and honestly, it was…read morecompletely worth the trip! I called ahead and they were kind enough to schedule an appointment and hold the car for me, which I really appreciated. The deal was too good to pass up for a slightly used 2026 Mazda CX-50 Meridian. Rickywas my salesman at Mazda South/Roger Beasley, and he was wonderful to work with. He was friendly, welcoming, and answered all of my questions without ever making me feel rushed or pressured. A special thank you to Mike, who was absolutely incredible! He went above and beyond to help me finish the purchase and made sure everything was taken care of. He was patient, attentive, and so helpful throughout the closing process. He really made an already great experience even better, and I truly appreciate how much effort he put into making sure everything went smoothly. The long drive from Houston was definitely worth it, and I'm so happy with my CX-50! Ricky and Mike made the whole experience easy, pleasant, and stress-free. I would definitely recommend this dealership to anyone looking for a car!

Couldn't be happier. The Service department worked with my schedule and I was able to be seen in a…read morematter of days NOT weeks. I was provided a loaner but Mazda went above and beyond to get my vehicle back on the road again. From Sales to Service the experience is exceptional. Thank you Roger Beasley Mazda South!

30K Service this morning on my Ford Ranger. My Service…read morewriter was Matt Seals. Exceptional Customer Service. Replaced Engine & Cabin Filters, Synthetic Oil & Filter change. Tires rotated, wipers replaced & car washed! Leif Johnson Ford in Buda sets the standard for Efficient, Quality Service performed in a True & Trusted manner. Service coupled with Genuine Friendliness one would expect...right here in Buda! Thank you Mike Rodgers & your crew for taking good care of my vehicles & being Neighborly! Jim Palladino CWO3 USN Ret.

DO NOT PURCHASE A VEHICLE! My daughter bought a 2020 Expedition limited on 3/16/2026. The engine…read morelight turned on and the ford app. sent us a text on 6/5/2026. She took it into Leif Johnson and now they are telling her that the transmission needs to be replaced and it needs a catalytic converter! Zac Krischke the internet manager just informed them that they will buy back the vehicle but will be upside down 5k. Why would they sell a vehicle that is going to break down within 2.5 months? Warranty was bought but doesn't cover the catalytic converter!!! They are selling JUNK to hard working customers!!! Look elsewhere if you are looking into buying. They deserve no stars!! Plus they want me to purchase another lemon! How crazy is that!