Juan and Kody were amazing and got me the exact vehicle I wanted! we couldn't be happier!read more

The worst contract I ever had was in Covert Cadillac - Bee Cave. I've made contracts with BMW and…read moreMercedes Benz and they were amazing. But this contract was the worst. They sell you insurance telling you that the same dealer will cover it. But it's not the truth and they offered a cash down payment and we had to pay and it is not reflected in the loan when we received the papers. And all this was done by SAM SOHAIL Finance manager. And the seller was JUAN CARLOS DE LEON. And it's been a month and they haven't called back. You guys think I would go back and buy there again. Obvissouly not NEVER AGAIN.

I unfortunately do not have a single nice thing to say about the Covert Bee Cave. There's no…read morefollow through from anyone to see that you're properly cared for. There's no rush to service or to help the paying customers. Only towards the sales and I can tell you that motto will be remembered in Bee Cave and isn't something the community takes well. You say brakes and other items are there most important factors when it comes to safety it is your biggest concern with inspections. Yet other dealerships are fixing the issues while you say "that's normal" or "that's fine, there was nothing wrong". Covert GMC Bee Cave, you should be ashamed of your daily practices and what you put on your lot. Whoever handles the safety inspections, needs to be part of your high turn over covert keeps blaming when something goes wrong. I've had two vehicles that have spent more time in the shop than with me. Ive bought 2 Audi SQ5's recently - paying interest on two vehicles. The one that had to be bought back by covert due to its having major issues. Along with the new one being in the shop. But it's at Audi due to yall stating the brakes and noises and pedal issues were perfectly fine when they were not. For the past 5 months since trading my car I've been in loaner from Audi more than I've been in my personal car. Cherry on the top. I've put less than 2k miles on my new car and had to stop into discount tire today they said I will need to replace the tires soon. Looking forward to yet another expenses. Thank you covert bee cave.

My first interaction was through the phone. The sales person Luc was very friendly. We went in to…read morelook at a vehicle and it was pulled up to the front ready for us. Luc was cool, friendly, no pressure. He answered all of our questions. There was no bs come time to buy. I've purchased many vehicles in the past and this place felt different. No pressure, no hidden stuff in the numbers. Everything I asked to see was presented without hesitation. Everything was done in such an efficient manner. Or so I thought. As part of the purchase they were to replace something and do a touch up. Giving some grace as it was the holiday and now we are back to normal and communication is lacking. When I'm ready to purchase another vehicle I'll definitely not returning to Covert unless they make it right.

When life throws you lemons within an unexpected flat tire on 620 ....Ms Kristi and the Service…read moreteam came to the rescue!! her hospitality and service team got me in and out in time for my event. Thank you Lexus and Kristi for saving my day!!

I had the best car buying experience here! From the moment I stepped into the dealership I felt…read morerespected and valued. I found the perfect car online. This lead me to Jason Thurmon, who helped to make it mine! He ensured it was a completely painless and stress-free process. He truly cared about helping me get into my vehicle. Jason is the sales person you need to ask for when you arrive or call here! Additionally, the finance department was easy to work with. I did not get a hard sell to add an extended warranty or other options. I greatly appreciated that. Finally, I was able to meet a service advisor while I was there, so now I feel like I have the start of a relationship for my future service interactions. Lexus of Lakeway has earned my loyalty!

I brought in my RV to have them look it over when no where else would. They were so upfront about…read morewhat they could do and sharing what wouldn't be possible and why with the equipment they have. I haven't experienced such honest and clear communication from a place and can not recommend them enough When I shared it felt "weird driving" and explained what it felt like, sam said he didn't see anything but he would take it out to drive to make sure. After driving it he said it did feel off, though it was suspension he would look deeper... After some research and digging he found the tires, though perfect looking shape, we're 10 years old and needed to be replaced. That did the job and I am so grateful he listened and didn't just shrug his shoulders or dismiss me like other replaces have. That's the kind of commitment I appreciate and the whole family was so pleasant and kind. Def use their services whenever you can.

I was there 2 months ago with my little red car (2002 Mercedes E seres)…read moreI had been referred by friends who demand the best. Everything was great. My car was repaired and it will be maintained by Elite Car Care! They are fabulous people with an excellent work ethic. They run an honest and upfront local business. It is one less thing for me to worry about! Thanks a lot Sam and Crew. I appreciate y'all. Judy A, Bee Cave, TX

I bought a 2010 Nissan Altima from Esteban and Autokinect about two months ago. The price was about…read more$2000 below blue book. The car has been great so far and I really appreciate the good deal. I really hate buying cars as I feel like I'm always getting screwed. But working with Esteban was easy and we got the deal done in just one day.

My husband and I connected with Auto Kinect through a post on craigslist. We found them to be very…read morefriendly to work with and their prices were reasonable. We purchased a 2000 Diamond Edition Jimmy "as is". We put about $1600 in repairs right after we bought it, but that is to be expected on a used "as is" vehicle that old. No promises were made as to issues with it. While we would do business with them again, I knocked one star off for lack communication. I tried to call to check on status of tags and title a few times and they never returned my calls. The tags did finally arrive so all is good, but good follow up customer service needs work. We would do business with them again.

Paul Chambers is the owner and operator of this company and he is truly an honest man who has your…read morebest interest at heart. He took almost an hour out of his day to talk to me and help me figure out an issue I was having w my car, a car I did not buy from Silicon Auto Group. That's how good of man he is and why I highly recommend this company. You will get personalized care and be made to feel like a VIP w every interaction. 10/10, I recommend.

Was looking for a new auto detailer to take care of my 2020 Lincoln Continental after the one I was…read moreusing moved from the area. Silicon Auto Detailers was close by where I live so decided to give them a try. I was able to schedule a home appointment for the next day. Richard came and did an excellent job with all the tools and products required. I recommend them so give them a call for a professional auto detail, inside and out.

If I could go back in time, I would've never stop there to look for a car, 6 hours after I made the…read moredown payment, the car started to leaking oil, service lights came on and the car started sputtering when I push it to 65mph on the highway, went back the next day to get my money back, he refused and said the car owner is a grouchy old man and would not do anything about it, also he admit that the transmission has been rebuild but he did not told me anything about that before I made the payment, he hid that from us because he knew I wouldn't have take the car in the first place. After all that his excuse is that he didn't know anything about the car and I should've took it to the mechanic first. After all this place sucks, wasted my time and money, and after what I paid for the car was not worth half of it, and I still don't have the title or Bill sale, go look for other legit dealership, DO NOT go to this place, if I could I would give a negative star.

From the owner: The cleanest used trucks and cars in Austinread more

Got rear-ended on 620. Epps gave me an estimate the next day and got me scheduled for repairs when…read morethey could. Excellent work and excellent office staff at Epps! Hopefully I don't need to go back soon, I'd recommend them 10/10!

Today the lady manning the front desk went "above and beyond" with her outstanding service. I went…read moreto Epps as a gentleman had brushed against my vehicle on the 71, during homebound commute traffic the day before. I went to Epps, seeking a replacement chrome strip, on a running board. When she examined my vehicle, she also sized up paint staining from the vehicle brush up, and asked me if I had a few minutes. She then returned with a rag and container of paint thinner, which effectively removed most of the paint stains. For the persistent yellowed area where the tire had apparently "burned" the paint a bit, she came back with a gentleman armed with buffing compound and a hand tool which quickly knocked that more stubborn stain, 100% fixed. While the detailer I'd just visited (I'll do that Owner a favor by not naming his company), had just quoted me for 3 hours of labor at $95 hourly, Epps provided their perhaps 10-15 minute work at no cost. Wonderful lady, Good People at Epps !! The 1st time I visited Epps was for door bumpers that had the adhesive failing, GMC Dealer in Bee Cave had a cost that was very high, and this same lady at Epps covered my need in a very efficient manner, at a quite reasonable cost. I cannot say enough good things about this kind and thoughtful lady at Epps, along with the other Good People at Epps. They hit a home run every day, and this is why readers find that almost EVERY reviewer documents that Epps rates the perfect, 5-Star ranking!!

My partner and I had an amazing experience working with Jaimi here when we purchased a 2019 Toyota…read moreRAV-4. I felt very comfortable thur out the whole process. From the moment we stepped in we were greeted with wonderful customer service. Our questions and concerns were addressed with the upmost attention to detail. Jaimi was amazing and had our requests met above anything else. She made our interaction like we were good friends hanging out. We were completely comfortable and didn't feel pressured into buying if we were not totally on board. First Texas Honda you got a great atmosphere filled with great people, we will definitely be showing up in the future should we need to buy a car again, Thank you!

We just financed a car from Texas Honda and we are paying way too much in APR from the bank that…read moreloaned us money, not the issue, we needed a car ASAP and have to suck it up because of the credit score. The issue lies with the complete lack of communication and things they said they'd do and did not. We were supposed to pick up the car on Tuesday when they said it would be ready. They communicated through text and on paper that the issue with TPMS light would be fixed, and the ac would be fixed as well as regular maintenance, as well as a detail of the car, oil change ect would be done by Tuesday. They did not communicate with us that it would in fact not be read, we reached out to them they said nope tomorrow, never heard back the next day so we reached out they said nope tomorrow for sure. All times we had to be the ones to call and text which I understand they are busy people but we just spent money and we expect things to be ready when they said they'll be or at least be communicated with and not left in the dark. Before we picked up the car we also tried to reach out and get a copy of the financial documents because we wanted to arrange our schedules and get everything squared away with payments, they said they'd contact the finance department about sending us the info, they never did. When we reached out the day a few hours into the day to see if they were able to get ahold of the department on sending us the information they told us the person in charge of our documents left early for the day. Again left in the dark about that. When we showed for the car we were able to see the documents but when asked if we could get a copy of everything they said they had already made copies and just handed us some flash drive we have no way of looking at. When we finally got the car the issue with the TPMS light was not fixed they said they got the wrong part so we can come back....To call them or text them Saturday morning to see if the part had arrived, so we did they said nope try again Monday. So we tried again Monday (Today) Person in charge of letting us know if the part had arrived or not basically said I'm actually out until NEXT Saturday so try again then..... or just show up and ask the maintenance guy in charge. We did not want to make the drive for no reason if the part hadn't arrived or he wasn't there. So we called, many times, were transferred many times. No one ever answered, weird because there's always at least 10 people just chatting in the front. Showed up and the guy there (different sales person) has no idea any of this was happening ,our sales person never let anyone know anything before dipping for a week. The AC was also never fixed, Sunday afternoon when we were running errands air would blow but it wouldn't get cold. We were sitting there sweating. The AC repair was written into their "WE OWE YOU" form stating our AC would be good and fixed at pick up. It's not fixed. Probably a leak or something from a line. So desperate for them to fix the issue we want to have our mechanic fix it and just bill Honda because when we Brought that up to them and they're saying they don't have anything on file about our AC. This whole dealership is unprofessional and sold us a car that needed repairs. We did not agree to buy "AS-IS" we were told those issues would be fixed and I've got texts that prove it. We will both be submitting complaint about everything so far from this dealership to the Texas Department of Motor Vehicles as well as the Better Business Bureau.

Why lie when your selling a used car with problems. The problems will get found out making your…read morebusiness look bad. The efforts to coverup the issues now seem so shady. SHAME ON YOU!!!! Bad business!!

We had such an amazing experience buying a new car here today. K.W. providing amazing, professional…read moreand kind customer service. He made everything easy and quick and the crew made sure our vehicle was in tip-top shape. I would buy my vehicle here everytime. Thanks K.W.