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    Greg Chapman Motor Sales

    4.0 (98 reviews)
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    3 years ago

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    4 years ago

    The car I originally wanted got sold, but they helped me find a decent replacement. They worked with me to get a reasonable monthly payment.

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    7 years ago

    Very honest great service and upfront . Lots of good clean cars and trucks to choose between. Thanks Steve Alvarado for all your help.

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    12 years ago

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    Greg C.

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    8 years ago

    Great service, friendly staff, the SUV I purchased was in excellent condition and still runs great!

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    Page 1 of 3

    Ask the Community - Greg Chapman Motor Sales

    Review Highlights - Greg Chapman Motor Sales

    “I took it to the repair shop first to get the code pulled and then called and talked to Steve at Greg Chapman.”

    Mentioned in 26 reviews

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    Toyota of Cedar Park - Front of dealership as seen from 183A Toll Road.

    Toyota of Cedar Park

    (703 reviews)

    I had an outstanding experience purchasing my new Toyota Grand Highlander from Toyota of Cedar…read morePark. From start to finish, the entire process was smooth, professional, and genuinely enjoyable. My sales advisor, Tyler Thornhill, and his associate, Kyle Chowdhury, went above and beyond to make sure everything came together. They were knowledgeable, helpful, responsive, and never made me feel pressured. They truly went the extra mile to make this a great car-buying experience. One detail that really stood out was that I happened to be at the dealership in a friend's car because my vehicle was in the shop (at a non-Toyota repair facility). After completing the purchase, Tyler and Kyle actually drove my new Grand Highlander to my home for me. That kind of personal service says a lot about the people they are. I also want to recognize the New Car Sales Director, Will Taylor, who helped move the purchase along smoothly and was an easy and pleasant person to work with throughout the process. I can highly recommend Toyota of Cedar Park, Tyler Thornhill, Kyle Chowdhury, and the entire team I worked with. They made what can sometimes be a stressful process into a truly great experience. I'm very happy with my new Grand Highlander and with the way I was treated throughout the purchase.

    The best customer service I've ever received at a dealership service center. I went to the service…read moredepartment for routine maintenance and a problem with my fuel door. I purchased a small part for my fuel door on site. The service tech, Juan, repaired it himself. It was an easy fix and he wanted to save me money for the cost of labor. The parts shop was set up like a gift shop. I thought that was cute. There were many comfortable places to sit in the waiting area. There was a coffee shop and a children's play area for families. Overall, the customer service was phenomenal and I plan to return for future car maintenance.

    Stark Autos

    Stark Autos

    (9 reviews)

    Eh, I guess I got a fair deal but my $3,000 car needed another $2k worth of repair right away. It…read moredid, and still does, run well enough but I wouldn't buy from them again. It turns out I did get a new catalytic converter like they said but I do not know how they got it pass inspection as there is some kind of evap leak. You get what you pay for but you would expect that a car that just passed inspection would at least make it to the next oil change. In this case, the check engine light came of before it hit 20 miles. I am not sure how the got it to pass inspection. So not the worst deal but still weird. My issue though is that they do indeed post ads on Craigslist in the "by seller" section" though it is a used dealership. And before the check engine light came on I brought in my old car that I'm getting rid of and they didn't have time nor try to give me a time to return- they just blew me off. There was no difficult conversation before. And it was strange that they didn't vacuum the sand and such out of the car as they tried to sell it. But I saw that right away. It could have been worse so at least the car does run fairly well. I wouldn't be leaving a negative review if they weren't weird about where they post their ads so I did raise my review from 1 stars to 2.

    Don't trust these people they complete scam artists!! I bought a suv with 80,000 miles from them, I…read morepayed $7000 and told them as a hard working mother and massage therapist who was in need of a reliable way to work..I had just been in a wreck and it took me months to raise the money and get a $5000 personal loan from a friend I told them that I couldn't afford to be lied to they smiled looked me in the eye and told me the vehicle had a clean title and was running great...it did not have a clean title and the engine light went on the next day I called they refused to help and continued to avoid my calls telling I just needed to change the oil again. (Which I changed it twice) The engine blew before I ever received my title and plates. Trusting the owners of Stark Auto left me without a working vehicle cost me all the money I had..this has greatly impacted me and my family and has been a truly horrible experience.

    Group 1 Nissan - Mr John Jones

    Group 1 Nissan

    (183 reviews)

    I recieved service in their service department this week. Zane was super helpful and really made…read morethe experience positive which speaks well of the dealership. I've bought three cars from Round Rock Nissan and have not been happy. However, I am disappointed with something that happened in the service of my vehicles. I brought in two Nissan Rogues one a 2021 with 65,000 miles and one a 2022 with 30,000. They serviced the older first. I received input of things that needed to be done including the brake fluid changed because it was dark in color. Given the color I went ahead and changed it. However, I was surprised and dismayed when the exact same thing was said of my newer vehicle. I feel like I was scammed and this is just something your techs say of the cars. While possible, it is highly unlikely that both had this given the mileage. This makes me distrust their service department and feel taken advantage of. That's a shame as I live near them. There should not be a common statement such as this on cars. I might have shifted my service to them all but with this I am questioning it. So be careful if using them for service.

    I don't normally leave a review like this while a repair is still ongoing, but the dealership's…read moreresponse has been bad enough that I think prospective customers should know about it. Our 2024 Nissan Rogue suffered a catastrophic engine failure at approximately 35,000 miles. Group 1 Nissan Cedar Park has had it since August 10 and determined that the complete long block needs to be replaced under warranty. It's now August 26. The engine is backordered with no ETA, and this is our household's only vehicle. I asked the dealership for help with transportation. I was told there are 12 customers waiting for loaners and that other customers are currently waiting for the same replacement engine I am. The alternative offered was for me to pay for an open-ended rental myself and then file a claim with Nissan afterward, with no guarantee I'd actually be reimbursed. So I escalated the issue to the General Manager. What happened next honestly floored me: a sales manager called and asked if I wanted to trade the Rogue in and buy another vehicle. I explained that after spending roughly $45,000 on a two-year-old Nissan that needs an entire engine at 35,000 miles, I no longer trusted Nissan enough to buy another one. He kept selling. I was told the 2026 models don't have the same engine problem. Think about that for a moment. I'm trying to figure out how my family is going to have transportation while our two-year-old Nissan sits at their dealership indefinitely waiting for an engine, and the response to my escalation is an attempt to sell me another Nissan. I'm not a sales lead. I'm the customer you already have. I understand that the dealership didn't manufacture the engine, and I understand that they can't magically make a backordered engine appear. What they can control is how they take care of a customer when something like this happens. So far, they haven't. I'll update this review when this is resolved, for better or worse.

    Texas Auto Ranch - www.texasautoranch.com

    Texas Auto Ranch

    (15 reviews)

    Last week I bought two vehicles, and my only regret is that I bought one of them before finding…read moreTexas Auto Ranch. I called and left a message Monday morning and received a call back from the owner, John Phillips. I pass by his lot every day coming and going and noticed that he always seemed to have lots of nice looking stock on hand. I was in the market for a late model Infiniti and noticed that he had several on hand. When John called me back, I delivered my typical "This ain't my first rodeo speech," so as to let him know that I was not going to be a push over. John was very humble and friendly, it was immediately apparent to me that working with him was going to be fun and easy. After speaking on the phone a few times, curiosity finally got the better of me and I stopped by after work. John is a man's man who loves to talk about fishing and his kids, and we got along famously. He presented me with several options, and earned my trust by revealing several aspects of the deal that are normally kept from customers. It was an educational experience, even for someone like me whose bought several cars and has friends who have their dealers license. The car had some minor imperfections, but John made some calls and got me taken care of. As it turns out, this is not his first rodeo either and he is incredibly well connected, and apparently incredibly influential with his business contacts as he was able to get me some nice freebies and discounts. Having purchased 10 cars since moving to Austin, most of them at Austin Infiniti, I had a good basis for comparison for rating a car buying experience. John and Texas Auto Ranch are far and away the best I've ever encountered, and because of integrity, his personality, and his willingness to go above and beyond, he's earned a customer for life. Here are some pointers: 1. Call him first to find out if he has what you want, or visit his website. 2. He may be able to find what you want if he doesn't already have it. 3. Be nice and you'll be amazed at the level of service you receive. 4. Give John a shot at your financing even if you already have your own lined up. He could have saved me some money, as it turns out. 5. Compare his prices to anyone in town; you'll be amazed. 6. Tell him that you contacted him because of his YELP page, so he'll believe me when I tell him it will actually increase his sales.

    The most pleasant car buying experience I have ever had! I usually hate buying cars because there…read moreis usually a lot of sitting and waiting for financing, negotiating, talking to this person and that person trying to sell you things you don't need... Thankfully I found John this time! I was looking for a newer model Infiniti G37 and found the perfect one on AutoTrader. The price was lower by a few thousand than any of the other similar listings and I was a little apprehensive about buying from a small dealer. I emailed an inquiry and John called me back right away. Within 45 minutes I was test-driving my perfect car! Later that day I decided that I wanted it but the only thing I was concerned about was the black interior and John offered to have the windows tinted...the deal was made! I went home filled out the credit app and was approved immediately. John said all I need to do is come in and sign. The next day John took it to the Infiniti dealer to get another key made and then to another place to get the windows tinted. I came in the day after that, signed the paperwork and was out the door in 15 minutes. No trying to upsell me, no BS to deal with. Just straight-forward honesty. So refreshing! If you are looking for a specific car and he doesn't have it, let him know what you want and he can find it for you. Save yourself a lot of time and contact John first! I know I will be calling him when my daughter turns 16 for her first car. I will not go anywhere else from now on!

    Greg Chapman Motor Sales - usedcardealers - Updated October 2026

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