Exellent Service I couldnt of have wish for better. Sebastian and james did there thing. They made my dream come true and I'm grateful for there help and all of the above. Thanks guys. read more

This Mazda location is really good. I've owned a Mazda for two years and have been coming here for service since moving to Texas, and the experience has been consistently solid. They're very organized. I pull in, someone immediately comes out to greet me, offers water, and walks me through everything. The service advisor explains what we're doing, and I'm sent to the waiting area, which is always spotless and comfortable. The coffee machine is legit, there are plenty of snacks, and the seating is actually comfortable. I don't mind sitting here for an hour because it feels relaxed, not chaotic. Service costs are either covered or very reasonable, and there's never pressure to add anything on. They send a service video straight to your phone, which felt fast at first, but honestly just shows everything is moving smoothly and nothing urgent is wrong. The shuttle service is also super reliable when you need it. Overall, coming here doesn't feel dreadful, and for a car dealership, that says a lot. read more

Roger Beasley Mazda Central - Waiting area - Car Dealers Near Me - Austin, Texas

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I had an excellent experience selling my car here, and Charlie Harrell is the main reason why. I was moving from Austin to Philadelphia and was stressing about selling my car and from the start, Charlie was straightforward, professional, and genuinely easy to work with. The entire process was fast, fair, and hassle-free. Charlie listened to what I wanted, didn't pressure me, and made sure I got the price I was hoping for. Everything he told me upfront ended up being exactly how it played out, no surprises, no runaround. It was the smoothest car-selling experience I've ever had. If you're thinking about selling or buying and want someone who actually respects your time and goals, hit up Charlie, you'll be glad you did. read more

Hubs and I went in, and met Simon. He's a real nice guy, without the pressures of making a purchase right then. I would suggest looking him up and making an appointment with him! read more

Took my car to Roger Beasley Mazda for service and when I went to pick it up, I was made to pay the service bill. When the car was brought up I was given the "bad news", that my car was damaged in a hail storm and all they did was saran wrap the rear windshield which was shattered and expected me to drive off in that unsafe condition with loose glass flying all over the interior. That is how they treat a loyal customer. They would not even refund me the payment made for the service. The car was "totalled" by insurance and Roger Beasley did not do a thing to assist me. Thanks a lot Roger Beasley Mazda! read more

Roger Beasley Mazda Central - My "totalled" CX5 - Car Dealers Near Me - Austin, Texas

It's impossible to get a service advisor on the phone to check status of a repair. They say they work better by text, but have never responded to one and never answer the phone. read more

We had a great experience buying our new CX-50 in emerald green. What a vehicle! If you want red-carpet treatment, ask for Luis R. He's an attentive listener who is aware, caring, and knowledgeable about Mazda and all autos. You got this! Also, Hanny and Jesse assisted us with the numbers and financing. Hanny describes himself as a "man of hope." Who says that often in 2025?! Be sure to ask for these team members who treat you with classic customer service and care. read more

Roger Beasley Mazda Central - Car Dealers Near Me - Austin, Texas

My daughter needed to replace her vehicle after an accident totaled her car. The process of dealing with insurance and car shopping had made life stressful for several weeks. Earlier in the day, we'd been to a couple dealerships in Round Rock. One of those places really pissed me off - pushing vehicles with "add ons" and trying to get us to finance a more expensive vehicle after we'd been clear about wanting to pay cash with insurance money. Our entire experience at Roger Beasley Mazda Central was positive. James Christiano made things easy from the start. I called to confirm that the used Toyota RAV4 we were interested in was on the lot, and James had it waiting for us when we arrived. We worked with him and sales manager, Michael Huddleston to negotiate a fair price and left incredibly happy. I felt a sense of relief when my daughter drove off the lot in a great vehicle that she likes. Car shopping doesn't have to be a nightmare. I'm really grateful for the service we got here. read more

Roger Beasley Mazda Central - Car Dealers Near Me - Austin, Texas

Great Buying Experience Ruined by Service Department Neglect I purchased a brand-new Miata RF from Roger Beasley Mazda Central in December, along with every available warranty and coverage option -- which significantly increased my monthly payment. At the time, I believed this would ensure peace of mind and priority service when I needed it. Unfortunately, that assumption could not have been more wrong. I had a scheduled service appointment this past Tuesday and was assured in advance that a loaner vehicle would be available. I rearranged my work schedule and took time off specifically for this. The morning of the appointment, I received a call from a service advisor informing me -- without apology -- that no loaners were available. This left me scrambling, with my time already wasted. I requested a callback from the service manager before rescheduling, as I didn't want to take more time off work without knowing I'd have transportation. That call never came. After several days, I called again to follow up and was told my information would be "emailed again" to the manager. Three more days have passed with no response. This is unacceptable. I am paying more every month for warranty coverage and benefits that, when I actually need them, are inaccessible. If I could prevent even one person from purchasing additional coverage from this dealership under the assumption it will be honored with priority and professionalism, I would. It's deeply disappointing because my sales experience was excellent -- but Mazda's follow-through on their promises has been nonexistent. At this point, it feels like I'll end up paying out of pocket for something I've already paid for in advance. If I could go back, I would not buy a Mazda, and I hope anyone reading this takes this warning seriously. ---------------- Update: After this was posted I received several concerned calls from the service department. They went above and beyond to fix this. I can accept that sometimes mistakes are made, its just how you acknowledge your mistakes and work to be better. I saw that from the service department. My car came back to me perfect. read more

Charlie Harrell was excellent with our family. We originally came in to fix a vehicle but ended up deciding to sell it instead. Charlie was patient- I have cancer and had to work around treatment schedule. Charlie was always there if we needed him, and always ready to answer any question, and promptly. We bought two cars from Beasley and have always been extremely pleased with their service. read more

Smooth transaction. Great people to work with.. I sold my Miata to these people and was an easy smooth transaction all the way!

Not as pressuring as other dealerships, but one major flaw makes me not recommend this place. Purchased a car from these guys last year. I came in with a pre-approved loan from my credit union, and after talking to them for a while, they told me that my credit union loan only stays low for a year, then it goes up in interest, and I'm stuck with it. Then they offered their own loan at 2% higher interest, saying it would stay like that, and I wouldn't be screwed over. The day before I am supposed to go in and sign, my credit union calls me to check on how my search was going, and I told them what they told me. The lady sighs and explains, very obviously upset, that this is a blatant lie that Roger Beasley tells people to get them out of using their pre-approved loans, and that they have called them multiple times to stop this. I went back and insisted on using my pre-approved loan, and obviously the interest hasn't gone up. DO NOT trust these people with their loan offers. What they're doing is at least sketchy and at most illegal. read more

Always the best selection, pricing, customer service, financing, maintenance, and atmosphere. The buyer, service team, sales team, and financing team all provide unmatched service. You can trust the entire team at this location. read more

I have never left a review before and I'm sorry my first one is a negative review. I am a repeat customer of Roger Beasley Mazda, and will not be back again. My latest experience was a cluster ****. Right when we parked we were greeted (which was awesome, we love that) and started working with Eric. Told him my price range and what I was looking for and fell in love with the first car he showed me- a 2019 Audi Q5. Once the decision was made, we waited SIX. HOURS. to complete the paperwork. In the meantime he was with other customers and I feel like very little attention was paid to us. Whatever, it's a long process I get it, but it should not have taken that long. Not 24 hours later the check engine light has gone off, hazard light popped on, and the passenger door handle came off. Absolutely RIDICULOUS for this new of a car one day after driving it off the lot. When I brought it back and spoke with Eric he acted surprised that I needed a loaner while they were looking at it. Was told it was too late in the day for that and suggested I take my car and bring back the next day (mind you, I had no idea why the engine light was on and he wanted me to drive it home??). I was able to get a loaner that day and had it signed off for two days. I go back two days later, wait another hour, just to be told I will have this same loaner for another 7 days at minimum. THEN, that same night, I get a text from Eric (salesman) saying oh just kidding, the loaner car is sold and we need to get you into a different car. They were able to bring the exchange to my workplace which I appreciate but still, this is now twice I had to step away from work to deal with this. A week goes by with no word from Roger Beasley until I reach out and finally hear my car is ready. When I went to pick it up, they said the engine light was on because it was missing the gas cap. Why was something so easily missed when they did a "vehicle check" before selling it, I don't know. Hazard lights came on because the rear backup was faulty, that was fixed but again, why and how this was overlooked is beyond me. They were able to fix the door handle as well. All of this trouble and Moe, the manager, tried to get me out the door with "the first oil change on them" when I already paid for that when I signed the paperwork. Each time I had to be there I was overlooked, salespeople just walked around chatting with one another instead of asking if they could help me, and I spent way too long unnecessarily just standing around. People are shopping for a HUGE decision and I did not feel the necessary attention and time was given. All of this to say I do NOT recommend buying your vehicles from Roger Beasley Mazda in South Austin. Poor quality checks on vehicles and even worse customer service. read more

I needed to sell my car and a friend recommended using KBB along with some other online car buying services. Through KBB, Charlie Harrell from Beasley reached out to me about buying my vehicle. He made the process incredibly easy and I feel like I got a very fair price for my car. I worried this was going to be a stressful time but with his help it all went smoothly. I would highly recommend him to anyone looking to sell a car. read more

Charlie did a great job start to finish, and was honest throughout. He was very personable and knows his business well. We texted about my son's car I was selling, set up an appointment for the next day. It only took about 15-20mins for him to evaluate the car and then he gave me a fair offer for the car based on the KBB trade in price based on a couple issues the car has. We agreed on the price and then had the deal done in about 5mins. Then I he had the check via overnighted via FedEx. I highly recommend Charlie and Mazda Central and I'll keep them in mind for future cars I'm selling! read more

Roger Beasley Mazda Central - Car Dealers Near Me - Austin, Texas

Charlie Harrell was amazing to work with. Great communication and flawless service! 5 stars is an understatement.

In April, we test drove a Mazda CX90 plug-in-hybrid. We liked it enough to buy it. But the Mazda team saved us money and gave us more options by suggesting a lease package. It's been great. Simon was great to work with. Since then, we've gotten great service for our regular maintenance. So, when we recently decided to sell another car, Mazda was one of the vendors we inquired with to get a fair price. Far and away, they were the best one to work with. We got a fair price and transparency, and we did NOT feel pressured at any step of the process. We worked with Charlie Harrell and he was fantastic. read more

I haven't purchased a car in nearly a decade. A lot has changed. Michael M., Mike and Jesse made my transaction smooth and painless. If you need to buy a new or used car, go there tell them Lasce Mack sent you or show them this review!!! Blessings. read more

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everything I just discussed on this review was deleted. It said I could make it as long as I wanted to, and I was notifying them of my next steps of the misrepresentation and dishonesty. Of Roger Beasley salesman's name is Taylor. I went to speak to owners of Roger Beasley, and I was assisted by the sales manager. He gave me all the paperwork which I never had when I left there. I am addressing this issue with seniors advocacy of Texas that take advantage of senior citizens of the USA, so this is what I think of the company they're dishonest and incompetent and take advantage at least of seniors I know because I am a senior and I was taking advantage of by Taylor. The salesman.... The sales manager wanted to smooth this problem over by giving me a free car wash. The salesman was asked did the have any he quoted no and when he had me sign the Carfax, he only gave me the signature page not the complete Carfax. Had no wrecks on it because it was only the signature page.. two weeks after I bought this car I called a friend in the car sales business and he told me I was taking advantage of worse around 7600 because it's two I paid over $10,000 for this car in cash. I would never ever recommend a Roger Beasley dealership.. The owners will be receiving a certified letter and defense of a senior citizen. Being abused by a car dealership that knew this car was not a sound purchase. This car should've gone to the auction. It should've never been sold to an individual. I have spent over $3000 so far on this car within one year and this was not normal wear and tear. Roger Beasley inspected the car and per a reputable tent representative the front Were illegal, which made the car illegal to inspect or sale. They sent an inspection sticker with the license plates, inspecting it with too dark of tent in the front windows... if I could give less one I would.... read more

Everyone was so kind and helpful. I got my car in less than 2 hours. Offer was reasonable and met my expectations. read more

Roger Beasley Mazda Central - My new car - Car Dealers Near Me - Austin, Texas

Charlie helped me sell my Mazda 3 for a great deal! The whole process was super easy and efficient for someone who had never sold a car before. Just a few papers signed & done! Would highly recommend him and the rest of the Mazda Central team since they're great to work with! Also shoutout to Mazda as they're great cars and fun to drive! read more

Sold my car to Charlie Harrell and it could not have been easier. Spoke on the phone to confirm details of the car, named the price I was looking to get and he ran it through to confirm whether that was doable. We agreed on a final sale price, he had the paperwork ready to go as soon as I arrived and the check deposited two days later. Smoothest and most honest transaction i have ever had at a car dealer!! Glad to see someone like Charlie in the auto business: honest, transparent, and direct. Too many out there don't know how to treat people. read more

Charles Harrell provided exceptional assistance when I bought my car, he facilitated a swift completion of the process, I highly recommend him! read more

Roger Beasley Mazda Central - Car Dealers Near Me - Austin, Texas

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Simon in Sales! He's such a joy to work with, very kind and knowledgeable, not pushy. We are buying a Mazda5 today and also got a Mazda 3 here a couple years ago. Richard Grimm in service always takes care of us. read more

Charlie Herrell is a 10! I sold preowned SUV (Toyota Sequoia) to Roger Beasley after having tried to sell on my own via Marketplace, AutoTrader and cars.com. While i did not receive a direct retail premium price, I received a fair price. Process was seamless and Charlie was the ultimate professional. Recommend Charlie and Mazda Central. read more

Worked with Charlie at Beasley Mazda, and it was great. Highly recommend Charlie and his team.

Roger Beasley Central is simply the best! Charlie Harrell has been one of the most outstanding car-buying professionals I've ever worked with. From the very beginning - buying from out of state - the entire dealership has been exceptional. My experience throughout the entire lease has been nothing short of excellent. Charlie guided me through every step with honesty, professionalism, and above all, integrity. Thanks to Charlie and the team at Roger Beasley Central, they've earned a lifelong and loyal customer! read more

Outstanding experience! Charlie H. at Roger Beasley Mazda made my experience selling my car an absolute breeze. He went above and beyond to make it super easy to coordinate, and gave me the best offer of any other car dealership in Austin. A few friends of mine and my parents drive Mazdas, and I love the cars. This will be the first place I turn when it comes time to purchase my next car. Thank you for everything, Charlie! read more

Appointment made on 1/24 for the first available appointment on 2/7 (14 days). Got 4 confirmations the day before the appointment -- 2 emails, 1 text and 1 app notification. Showed up for the Friday, 2/7 appointment to be told they were 3-4 days behind -- no loaner car available until 5 days later on Wednesday, 2/12 and then car was done late on Thursday 2/13. Was told that 2/7 wasn't an appointment to actually have a tech look at the car, but no answer on what was the appointment made for if not to have the car looked at and concern addressed! Also if you aren't going to be able to accommodate me at the appointment time, why are you sending me 4 reconfirmations? Why aren't you calling me to see what can be done? read more

We bought a new Mazda from them in 2018 and they were great. We ended up going back for a used car for our kid. She bought it and 9 months later it needs $7k worth of work, way more than it's even worth. So, we are still paying off the remaining $4k on a car that doesn't work. We went back to test drive another used car, hoping to get a good deal, given that situation, but we had a 3rd party mechanic check out the car and he said it wasn't safe to drive. We won't be back. Unless you are going to buy a new car, I do not recommend and, at this point, I have to question their integrity. read more

Had great experience on the service side for about 2 years. Was always well taken care of. When I decided to sell my car it was an even better experience, super smooth process. Charlie Harrell was very communicative and helpful through out the process. read more

Let's just start from the beginning...... After putting $3000 into an Equinox since the beginning of the year (A 2020 BTW), I was finally over it and just set on something reliable. I was referred by a friend to Charlie at Mazda Central. I spoke with Charlie initially by text, but when we arrived, he greeted us with ease & if you've ever bought a brand new car, you want that. He set us up with Meagan, who did all the heavy lifting for us. She consulted with us on down payment, monthly payment & interest rates. She got me approval, (I had a rough year last year & am still healing my credit a bit) and into a spot that I was comfortable with with my payment, but by the time we left, she (along with her coworkers) had bartered an extra 3 years of warranty & other incentives into my loan! If you are lucky enough to work with her, just know she will have you laughing before you even pick your car model. Jesse finished everything up with our paperwork & Meagan got everything nice & shiny to send us off! After this experience, we immediately considered trading in my boyfriend's car as well. Back to the dealership less than a week later & we were out the door with a 2nd one! *Ask about their Beasley Advantage Program, as it includes all of your maintenance for the first 3 years and loaners if they have to keep your vehicle. HUGE THANK YOU TO ALL OF YOU AT ROGER BEASLEY MAZDA for giving me the opportunity to own my very first brand new car! We appreciate you all more than you know! read more

We came right over after having a less than perfect experience with a nearby dealership. The staff was very helpful and low pressure. Even when it came to add on services. While also accommodating with any concerns or questions prior to making our commitment. Overall we left feeling positive about the process and with the right car for our fairly specific needs. read more

A full 5 stars due to buyer Charlie Harrell - Charlie's ability to make the process seamless from appraisal to a check in my hand is impressive! Friendly and professional, we will seek out Charlie in the future. Did I mention, the most recent transaction was the third family car brought to Charlie?! read more

I recently sold my car to this facility and my experience was awesome! Charlie was able to get me a good deal on my car and was extremely professional, communicative, and efficient! Would definitely recommend working with him. read more

I am on my third or fourth Mazda vehicle. I don't have issues with the dealership as much as I do with this car the Mazda CX 30 has small issue that make it annoying and difficult to care for timewise. The driver side seat feels like you have a pole up your behind. The driver side visor exploded the passenger side visor is doing the same thing. A huge issue a rental car well they evaluate the issue. By the way, there is no fix for the driver side car seat. My Mazda CX 30 is is a 2022. I bought it new at the end of the pandemic when there were only five choices when i needed a car. read more

These people will owe your bank $1700 and take more than 5 months to write a check. At first they answered and now no one is returning my calls. The computer system got hacked for 3 weeks or whatever back in September, but I've had this car since 6/11 and we're now 12/21. Not sure if they're just waiting for me to give up or what but if no one is going do something I am going to march in there and raise hell. So annoying to have to always have this bs lingering in the back of my mind when all you people can do is your jobs. read more

Had an excellent experience selling my used CX-5 to Roger Beasley Mazda with the help of Charlie Harrell. From the moment I found out what the market value would be for the vehicle, he reached out and even offered me a better deal than I was expecting. Happy to return to this dealership when I'm in the market for a new vehicle. read more

Every time I have come here, the service is always outstanding, friendly and efficient. The last time I went for an oil changed, Orion was my assigned staff member and he did a wonderful job of going over the inspection video taken, the fully synthetic oil used and answering any questions I had. There was also a "shuttle service" aka a staff member that drove you anywhere within a 5 mile radius and came to pick you up as well which was super helpful and an effective way to be productive while waiting for the service to be completed. The gentleman that greeted me when I pulled me up to the service center was so animated and made it seem like I had arrived at an amusement park with all the positive energy he oozed. They have drinks and snacks available in the waiting room which is a nice touch. All in all, this is a great place to visit to get your Mazda serviced. read more