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Austin Subaru

3.8 (561 reviews)
Closed 8:30 am - 7:00 pm
Updated 1 month ago

Services - Austin Subaru

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

1 More Service

Auto battery or electrical system repair

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Reviews With Photos

Iced matcha latte
Hannah K.

I came in for a test drive and actually had FUN. Yes, genuine fun at a car dealership. What planet is this?! I was pretty skeptical to be honest but became smitten with their new EVs. Specific to this location though, the people helping we me so incredibly kind, patient, and not at all like the standard "car salesman" trope. Zero pressure to buy. Yes, the complimentary cafe is ridiculous in the best way possible. I still can't believe I got a delicious iced matcha latte with almond milk! I want to be a repeat visitor just to take advantage.

Cafe very important
Alfredo C.

Our 2019 Forrester has gotten most of its service here in Austin. This week we had the 60,000 mile service. For the last couple of visits, our service advisor has been Donovan. His excellent attitude and communication skills make this experience quite pleasant. The whole Service department seems very disciplined, which inspires confidence; and confidence is what you need when you're putting your life in a big heavy machine that's traveling at 70 miles an hour. The baristas in the café are pleasant and accommodating. If you want to go and have lunch at my favorite Chinese restaurant, Din Ho, they will arrange an Uber driver to take you there and pick you up to return to the dealer.

Jason C.

It has been over a year since the part was ordered and now they are claiming to have no records of the event. I cannot get anyone at Austin Subaru to help out all I get is rude emails pushing the blame back on to me. I didn't sell a broken car to anyone. I will attach photo where they outline the issue and place the order. Even with photo evidence, a service adviser who has to remember this, a sales guy who has to remember this and a computer system that will clearly reflect their error they are refusing to help out. I am completely out of options at this point. All I can do is get the word out that Austin Subaru has no service after the sale, that they are very incompetent and very, very rude.

Lyft waiting area
Dawn S.

I'm writing about Subaru's new waiting area: The Break Pad. It's this awesome little outdoor space with a foosball table, rocking chairs, and plenty of low and high tables. Roxie and I loved hanging out there. Kudos also goes out to Lisa P. at the reception desk. She was so friendly and helpful. :)

My new Subaru cap
Maria M.

I can't recommend a better and safer vehicle than a Subaru! I came here today to grab some merch because I wanted a Subaru hat. Every time I walk into this place I'm greeted with kindness without sales pressure. They are genuinely there to help and answer your questions and provide superior service. As a Subaru vehicle owner, I feel like this is my safe car haven lol if that makes sense. I also love to support events they sponsor. They are the whole Austin deal! Oh, and we can't forget Rally the pup!

My dash cam at TECHs house

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10 months ago

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1 year ago

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11 months ago

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4 months ago

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11 months ago

I made an appointment and still had to wait 4.5 hours for an oil change. This place is horrible.

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2 years ago

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2 years ago

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1 year ago

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8 months ago

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2 years ago

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1 year ago

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Review Highlights - Austin Subaru

We were going to meet Marc Ziehr but ended up talking to Steve Carter since Marc ended up getting pretty busy.

Mentioned in 9 reviews

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I usually hate getting my car serviced, as I'm a young woman who doesn't know much about cars and…read moreis always weary of getting swindled. I came in to this Jiffy Lube location for squeaking breaks and was pleasantly surprised by the friendliness and helpfulness of the staff. Eddy showed me the break parts and walked me through what was causing the squeaking in detail. He was honest and let me know I had a bit of time before I needed to get the parts replaced. He even told me "there are no dumb questions" which was super nice and reassuring. He also filled up my tires as a complimentary service. Overall, the staff were super helpful, honest, and friendly. Thank y'all for your amazing customer service!

I am extremely frustrated with the lack of equipment and technical oversight at this franchise…read more Over the last few visits, I've been to two different locations, and at both spots, I was told they didn't have a "working grease gun." For a business that markets itself as a "Lube" specialist, it is unacceptable to be unable to perform a basic chassis lube. It shows a fundamental lack of understanding of vehicle maintenance beyond simply draining oil. If you have a vehicle that requires actual grease points to be serviced--especially older models or heavy-duty trucks--you're better off going to a dedicated mechanic who maintains their tools. Extremely disappointing to see "preventative maintenance" limited only to what can be poured out of a bottle.

Austin Subaru - car_dealers - Updated May 2026

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