I usually hate getting my car serviced, as I'm a young woman who doesn't know much about cars and is always weary of getting swindled. I came in to this Jiffy Lube location for squeaking breaks and was pleasantly surprised by the friendliness and helpfulness of the staff. Eddy showed me the break parts and walked me through what was causing the squeaking in detail. He was honest and let me know I had a bit of time before I needed to get the parts replaced. He even told me "there are no dumb questions" which was super nice and reassuring. He also filled up my tires as a complimentary service. Overall, the staff were super helpful, honest, and friendly. Thank y'all for your amazing customer service! read more

I am extremely frustrated with the lack of equipment and technical oversight at this franchise. Over the last few visits, I've been to two different locations, and at both spots, I was told they didn't have a "working grease gun." For a business that markets itself as a "Lube" specialist, it is unacceptable to be unable to perform a basic chassis lube. It shows a fundamental lack of understanding of vehicle maintenance beyond simply draining oil. If you have a vehicle that requires actual grease points to be serviced--especially older models or heavy-duty trucks--you're better off going to a dedicated mechanic who maintains their tools. Extremely disappointing to see "preventative maintenance" limited only to what can be poured out of a bottle. read more

They were very thorough and is really speedy fast!!! Little bit pricey though!!! So expensive!!!

I came to get a check up on my van and they helped point me towards the right direction on what I needed. They also filled my coolant up for free :,) super sweet guys. read more

This is the worst location. Just got my oil changed at take 5 and they said they didn't even think my oil was changed last time (from this location) and that they literally put a MERCEDES plug in my Honda civic... it's 2-3 times the size of what my plug should be. They also cross threaded it in/ forced it in because it was the wrong one. Genuinely could have messed my car up horribly if I wasn't so on top of my oil changes. I knew I had a bad feeling at this location, but goes to show you it wasn't for no reason. They were laughing at me, while messing my car up. I have a receipt with all who did this, I'll be emailing/ calling a higher up. read more

DO NOT GO HERE!!! You will have missing screws and mismatched screws. I'm not sure why it would be difficult to take six screws off, and put the same six screws back in... but they could not handle it. Had two missing and two that didn't match. They are not paying attention and/or do not care. The other location at my next oil change alerted me to the issue and told me they should fix it. Their fix was to find two more random screws, that they didn't put back in someone else's car, so I was obviously not an isolated incident. read more

Horrible , they tighten way to much the bol of the oil pan , the guy in the curly said he put coolant and he didn't it's just horrible don't go there read more

I always have excellent service here. Usually it's just an oil change but they've done so many other things for me. They're never trying to talk me into things I don't need, always providing quality recommendations. That's pretty uncommon when dealing with anything car related. The team is amazingly friendly, respectful, and knowledgeable. Yuniel, Steven, Ervin, and Jefferson all helped me out today. Excellent service as always for a great price. This is the only location I go to for basically everything for an inspection. One day, they'll have an inspector again lol thanks y'all! read more

Quick, efficient service for an oil change Cedric, who waited on me, was very friendly and polite read more

This was the second time I went to the Olen location. The facility was spotless. I observed a technician mopping as I arrived. I was meet with a greeting. They looked up my vehicle in there system. Advise me of my opinions. I was in an out in less than ahalf hour. I would recommend this location to anyone. I will return when I'm in the area 5 Forest Roberson read more

Great service overall!!! They got a plug off that another oil change place wasn't able to loosen & Precious was a great customer service representative. Thank you read more

Mario did a good job Staff is friendly Quick service Professional staff. Clean place. read more

I ALWAYS, ALWAYS, ALWAYS go here (or any Jiffy Lube) because of their EXCELLENT customer service and fast turnaround times in and out. The staff are friendly and super efficient. I tell them what I'd like done and within 20 minutes they're done. Oil changes are fairly priced and getting an inspection for car registration renewal is super easy. Great location. If you need your car registration, oil change, battery looked at, go here. You'll be in and out in a "Jiffy"!! read more

Service was amazing I had an issue at a previous jiffy lube and this one on Ohlen Rd. Did everything to ensure all was taken care of in satisfactory condition. Steven, Cedric and amazing crew were a true blessing. I cannot thank them enough. Definitely coming back to this jiffy lube. read more

I want to thank Jiffy Lube and Steve Kabbani the general manager for their help in getting an issue solved with my wife's car. The local field manager and vice president of operations also provided support. We originally had an issue after an oil , which happens, no business is perfect. The team worked hard to make it right for us. Thanks again. Jim. read more

This Jiffy Lube is great! I first brought my car in for new brake pads. The guys gave me a fair price and worked quickly. I've also brought my car in for a check engine light and oil changes. They walked me through the problems, gave me honest solutions, and I've never had to wait very long for them to finish. The mechanics are fast, friendly, and knowledgeable. The prices are fair and they'll try to give you a discount wherever they can. Definitely recommend. read more

My ***45 minute oil change*** was topped off by my hood flying up on the highway @60 mph all of 2 minutes after I left from getting an oil change. I now will have an insurance claim. I had a sinking feeling the entire time these guys were not on their game. Is this a training site? It sure felt that way. NEVER going back here again. read more

mala experiencia segun me cambiaron termostato y varias cosas del carro en menos de 4meses se dañó de nuevo lo mismo y ahora me dicen que no hacen mecánica y tengo facturas y todo del trabajo y no hay quien atienda y me de una respuesta solo me dicen que no hacen mecánica ya y no hay con quien hablar ni exponerle mi caso no me parece que read more

I have used Jiffy Lube services in the past, but this was my first time at this location (1649 Ohlen Rd Austin,TX). The GM MR. Kabbani gave me an honest opinion about the work needed to be done on my ca, and presented me with options. Overall I had an excellent experience at this location and my car received a very high quality work done. I also felt like my car was being taken care of by a family member. I highly recommend this Jiffy Lube location. read more

Thanks to Mario for his information about what oil is best for my car!! Great customer service! Was out within 12 min fasted oil change I've ever had!! read more

very professional and fast, even cares about the waiting room experience! with cleanliness and air conditioning temperatures

Not the type to go out my way to write a review but right when I pulled into the lot, I was immediately serviced. It was quick and hassle free and they took less than 10 min to get it done. Definitely worth going if you value your time and not trying to deal with changing it on your own in the heat read more

fast, efficient, and great customer service. the attendants were also kind and helpful.

Fast, friendly, clean, reasonably priced service. I used a coupon from their website.

Steve and their team was awesome, and you can tell they are about their customers. I went in and was able to get a diagnosis and they went above and beyond to help me. read more

Fast service! Was in and out in minutes. Staff was polite, didn't pressure you to add numerous services which I appreciate in these times.

Michael was AWESOME to work with.. He got me right in and took care of everything.. Awesome service and awesome guy.. Thanks Mike read more

Jiffy Lube - Michael - Oil Change Stations Near Me - Austin, Texas

Got an oil change, synthetic blend and the service was very polite from the start. I was informed of other services that might be needed soon and had no pressure so I was able to choose replacing the air filters (super dirty!) which I could afford right now and then was given printouts of the reports for what I'll need to wait on. When paying, I showed a coupon but they checked in the system for all the coupons that could apply and saved me an extra couple of dollars. Same as last time - timely, informed, and pleasant service. read more

Yoo, that mechanic Steve is the man. Super trustworthy, easygoing and knowledgeable. We should all strive to be like Steve.

Steve, the new owner, was so friendly and helpful. I went for an oil change and was out the door in 15 minutes. Steve also checked out several of the service lights that been blinking on my dashboard for months and explained each one. None of them required immediate service, and it was a relief to have each issue explained to me clearly. I'll be taking my cars back to Steve and his team from now on. read more

Michael was extremely rude from the moment I pulled up. Didn't approach my vehicle when I pulled up, assumed I was going for state inspection and told me to go to that particular bay. Since I was going for an oil change, I went to the Bay he was standing in. That apparently pissed him off because he rolled his eyes and waved me in the bay with attitude. The way he spoke was short, and not friendly at all. Ridiculous. read more

I was just here with my BMW. I waited an hour just for them to tell me they don't have the tools to replace the oil in my car. Huge waste of time read more

Good dudes. Prompt and have handled my car for years. I've never had any issues with their work and the workplace is surprisingly clean for what they do. read more

My word this place is bad. I got there at 9 with one car in the bay in front of me. I was asked to change lanes because the guy in lane two was before me and the truck in front of him wasnt finished. We switched lanes no problem. although when the car was done that I switched with they left me behind the truck they couldn't fix. Now it has been an hour. The guys working are really clueless. they walk around more than they work. I was a life long jiffy lube customer. not any more. A monkey could have done a better job of managing that place. We have 4 cars and we pay 100 for synthetic oil that somebody else will get now. The rating should be 0 read more

Went in for a tire rotation and almost lost my life. None of the bolts on the tire where tighten when we left the parking lot. Almost got into a serious car accident with my four year old in the car! Will never go back! read more

Jiffy Lube - None of the bolts on my tires were tighten after tire rotation. - Oil Change Stations Near Me - Austin, Texas

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Great service! Just received an oil change. Highly recommend. Thank you again!!!!!!!!

First time getting my oil changed. The staff were very helpful and polite. They explained the prices and the different options very well. Would defiantly recommend! read more

Jay was very helpful and a pleasant advisor to work with. The joy he has with his work and his interactions with his coworkers are infectious and brought smiles to all customers who were there the morning I was servicing my vehicle at this location! read more

I came in really early and was the first customer. The techs were polite. I forgot my work order number and they kindly waited. Everything seems good to go. I was out in 30mins more or less. I will come back. read more

Jiffy Lube - Front - Oil Change Stations Near Me - Austin, Texas

Still so convenient. Still so questionable. I want to love these guys. Oft-used phrase on Yelp alert. However, it's so hit or miss... and IMHO mostly a sloppy miss. I needed an oil change and an inspection. "Oh sure -- this shouldnt take more than an hour." Fake lie. The pro-cedure took almost 2.5 hours. NBD if I could internet while I was there but they dont have internet. They have some magnavox CRT 10" TV and an inspection person that apparently loooooooves to gab. I don't know what that dude has to opine on but apparently many many things. At one point, I almost walked out to be like dude... are we doing this? I wrangled my car in time to avoid some of the traffic headed to San Antonio but it was super obvious that they didn't really care. Sadly this is exactly what I expect from Jiffy Lube in general. Would love to see them up their game read more