This business and the employees are phenomenal! I've been going here for 15 years and they always…read moreprovide great and honest work. I've even moved across town several times and will still make the drive to get my oil changed here every time! Shout out Budget Lube and JB!!

This has got to be the most no-BS, straightforward auto shop I've ever been to…read more I really appreciate the guys who work here. They are hard-working, down-to-earth, and very polite. This shop has been in business for decades, and I was introduced to it by a friend whose family has also been using their services for many years. They are always efficient and reliable. This is exactly the kind of auto shop you want to go to: no flashy building, no fancy talk, just honest work and good service. I can't recommend them enough. Honestly, I'm surprised to find a business like this still around in Austin. It feels like a true hidden gem, and maybe, just maybe, a little glimpse of what Austin used to be.

Wow, I'm so impressed by this place! Yesterday, my car battery died and I had it jumped and got…read moremoving. Once I was moving, I only made it down the street before all power failed in my car and I had to coast to a stop. It is to my great luck and joy that I coasted to a stop in the parking lot of Oak Knoll Automotive. When I walked in, I was greeted by Bobby, who spoke to me like I was his friend and communicated clearly what he thought the issue might be, how long it would take and approximate cost. There were techs buzzing around the bays hard at work, so instead of making me wait forever, Bobby went out and took a look at my car himself and got it into the garage out of the 100+ heat. I ended up spending a couple hours in the waiting room (which was thoughtfully decorated and had plenty to read or watch) before Bobby told me they needed to keep the car overnight. This morning, I got a call from Bobby first thing where he told me the plan for the day and when I should expect to hear back from him. Like clockwork, he called me back to let me know my car was ready and gave me a price breakdown of the repair work done. All-in-all, this place was wildly helpful, communicated clearly about the work done, and priced fairly. Going into an auto shop as a woman by yourself can be intimidating, but this shop defies that expectation and rises to make for a terrific experience for all. I would recommend this place to my friends and family any day!

I'm extremely disappointed with my experience here and feel like I was taken advantage of because…read moreI'm a woman who doesn't know much about cars. My car had died, and based on my understanding, I believed the battery was the issue. I had purchased the battery from this shop about a year ago and was told it had a 3-year warranty, so I came in expecting to have the battery replaced under warranty. Instead, I was told there was nothing wrong with my battery. The situation then turned into an issue with my alternator. I was initially quoted $1,500 for a new alternator, then $1,200, and eventually told Randy's "homeboy" could do it for $500 cash. I told him I didn't have $500, and he asked, "What do you have?" He eventually agreed to $200 cash. When I came back for clarification, I was told I was getting a brand-new alternator. However, when I returned, the same alternator was still on my car. I was then told that the positive wire on the alternator had been fixed and the alternator had been cleaned, and that was what the $200 was for. I was given a $0 receipt for the warranty battery, but no itemized receipt explaining the $200 cash charge. I left extremely confused and feeling like I had been misled about what work was actually being done. I don't know a lot about cars, but customers deserve honesty, clear communication, and documentation of what they are paying for. I personally feel like I was taken advantage of. Be aware of Randy and make sure you get everything in writing before paying for additional work.

Friendly. Knowledgeable. Kind. Myra and her tea…read more has excellent customer service Always answers. One complaint these folks need heaters or to be able to close the bay doors when there is bad weather. Other than that I am a happy repeat customer.

UPDATED REVIEW from 5 to 1 stars: I got an oil change here…read moresince I got my car. Car started having issues with starter so mechanic did a full diagnostic. One of the issues my car had was that it was leaking oil and it was low on oil. So once it was fixed it got taken to get an oil change at a different location. There they told us that the last place to do my oil change (THIS LOCATION) had put the completely wrong oil in my car. That it was too thin and that's why I was leaking oil. New place to do the change was also a Jiffy Lube so they were unbiased. Had the person who did the oil change write a note on my receipt. Don't come to this place they will mess up your car up. They're lucky I don't take some kind of action against them. If it leaks again after this oil change you bet I'm coming back here.

Got my oil changed here a few weeks ago. Asked if they topped off my fluids. They didn't. Now i…read morecan't drive my vehicle and stranded on the side of the road. Called in and spoke to three different people all unable to give any information. Marissa being the last rude one when you call into the call center. Also this locations phone line is down. Documenting everyone in case damage was done to engine from overheatin UPDATE: Got connected to customer service spoke with Latasha she was beyond excellent. Started a claim for me and got someone from the location to drive some coolant to me. After that, I drove to the take five location the manager there took amazing care as well fully topped out my coolant and my oil no charge. I will be returning here as long as those people are working.

So one of the tires on our fairly new car, under a year old, goes very low when the temp drops…read more While the other 3 drop a bit this one goes down to 20 or 21 from 32-35. Same tire, so we went out to inflate it. The first gas station we LOST air, the second did nothing. So we pulled in here, not sure if they could even help but the guy we talked to was fast, said it would be no problem and said we were the 3rd or 4th to come over today about losing air at the other gas station. He was quick and fast even though they had several cars there they were working on. They also didn't charge for air and checked all the tires even when we said we only had one bad one as we didn't want to take up more of their time. But he handled all 4 tires and we were so thankful. Good to know they are here and we will have to go back for other services.

My newly-acquired BMW needed new brake pads and not rotors, according to the BMW dealership that…read morechecked it out pre-purchase. Jim, the owner was a bit reluctant to go along with my plan, but agreed for me to come and have it checked out. I also had purchased brake pads on my own and brought them with me. When Meineke checked my car, they found out that my car really did need brake pads and not rotors and did the job. Jim could have insisted on replacing the rotors or could have told me I needed them when I didn't. This kind of honesty and service goes a long way! I will definitely go back when I need other work done that they can do. Thank you, Jim!

Meineke #2605. 7829 Burnet Rd. I had my front brakes…read morereplaced July 24th. When I left, I immediately noticed the brakes were still squealing and (intermittently) the brake pedal was now "crunching" when pressed and now I had a new droning sound when driving. I took the car back on August 7th and again today because all of it was getting louder, not going away. (Manager) Victoria told me (both times) there is a "break-in" period on new brakes and the squealing would go away (I've had brakes replaced on other cars and never had this) and there was nothing wrong with my car, so I went and picked it up. The noises have gotten worse, so I took it to my regular mechanic who looked at it (and took photos) and said the brakes were "on backwards" and not seated correctly. I told Victoria and she called my mechanic. My regular mechanic said both "inners" were on one side and both "outers" were on the other side which Victoria said is totally acceptable. Not to me. I paid $700 for my car to be repaired correctly not "acceptably". I've been asked for my money back so I could go to my regular mechanic and get my car fixed correctly, but she said she could not do that. I then asked to speak to the supervisor, which she said she is, so I asked to speak to the owner and she said his name was "Kevin-something" she was unsure of his last name (really?). I should have trusted my gut. The first time I went in there and a man was complaining about whatever they had done on his car (July 24th was the 3rd time - I had oil changes each time due to a coupon book that I purchased from a guy who came selling them at my and I thought I would try Meineke because they are walking distance to my office). I want my $700 back so I can get my car fixed right. I drive long distances regularly on I-35 and don't appreciate an incorrect job and neither would all the cars on the highway that could be affected.

Had been to this location previously and had a good experience so I went back for my alignment and…read moreneeded some more parts swapped out. Michael, the store manager, was awesome to deal with. Michael walked me through step by step with video and photos of what issues I had with my vehicle and was able to explain what that does to your vehicle and what doing or not doing the repairs would do moving forward. He is very patient and thorough with explaining and answering any follow-up questions you may have. The whole staff as well are polite and always helpful if needed. I highly recommend going to Michael and his staff for all your car needs.

Mark and team were amazing! I called them asking if they would be able to check my car because…read morethere was a cat stuck somewhere in it. Mark got under my car and the cat came running out and he not only saved his life but saved my son and I from witnessing a tragedy. Thank you so much for taking time to help do the right thing not only for my family but also the cat. Good to know there are still great people in this world. Thank you!

I recently took our car in for a 4-wheel alignment after buying a new set of tires. The shop was…read morebusy, a very good sign that customers rely on them for car care. My visit there was pleasant. Staff were friendly and competent, and the waiting area was comfortable. Based on my experience, I will continue to take our cars to All Tune and Lube Total Car Care in the future. It's extra nice that their shop in only a mile from our house.

Wow! I received same-day service. My dealership quoted me a price for axle replacement, but Auto…read moredid the job for $800 less. I dropped off my car, and Mark quickly called me back to explain what was needed and provided an estimated cost. By 4:30 PM, it was ready! I hope the mechanic stayed warm--I happened to choose one of the coldest days in Austin for my service. When I arrived at 6 PM, right at closing, Mark still took the time to explain the issue and how it was fixed. Thank you for your excellent service! I'll be recommending you to everyone. In fact, I found out about you through a friend who goes to All Tune Auto.

Went in for an emissions test and it was so quick and easy. 10 minutes in and out and the filled up…read moremy tires! Highly recommend!

My go to oil changing place, always kind and quick service. Price is about average for an oil…read morechange, but the complimentary car wash ticket is a pretty sweet plus! they let you stay in your car or wait inside but as long as i live in this area i'll continue coming here.

If you have a Lexus, I definitely recommend Bearden Automotive who is knowledgeable about your…read morevehicle, leaving you with the confidence that your vehicle will be maintained to factory specifications to help maintain the value of your vehicle. If you need an oil change to major work, I recommend Bearden. The value is affordable and honest.

Kind and accommodating! Went above and beyond, did not have to help me and they did…read more You should bring your car here!

Having to go to an Autobody shop in my opinion is like going to get a root canal. It is no fun!…read moreALTHOUGH, I'm happy to say Lamb's has changed my opinion completely! I'm new to Austin. My 1st visit was when I needed to get a smog check. Piece of cake. The 2nd time I got new tires. 3rd time was a bit nerve wracking The red light indicator on my dashboard informed me I had an issue with my coolant. I waited for a bit while they inspected my car. My phone was dying and they offered a charger. Then Molly explained in Layman's terms what the problem was. They called an Uber to take me home and pick me up I received a report via text. I reviewed it and saw a recommendation for brake fluid. I asked about replacing it. They told me that it wasn't necessary, The chart wasn't updated. HONEST service. They could of easily said you need this that and the other. BTW It is easy to make an appointment online. I was able to get in the following day. 5 Stars for exceptional service beyond car maintenance. Always greeted in person and on the phone with kindness. WHY would go anywhere else?! Wish I could say the same about the dentist.

I cannot say enough good things about Lamb's Tire & Automotive. I had just driven in from Dallas…read morethe night before and don't live in Austin, so I had no idea where to go or what to expect when my Tesla started making this awful noise--like it was dragging a bunch of empty cans underneath. It was loud, embarrassing, and honestly pretty stressful. But as usual, Austin showed up with that signature Texas charm. They took me in immediately, had someone look at it right away, and fixed the issue in under 10 minutes. No hassle, no upsell, no runaround--just quick, honest help. And the best part? They didn't even charge me. Everyone there was incredibly kind, professional, and genuinely helpful. It's rare to find a place that treats you that well, especially when they could have easily charged for the time. If you're anywhere near Austin and need automotive help, this is the place to go. Fast, honest, and truly customer-focused. I'll absolutely be coming back here any time I'm in town.