I brought my wife's 2013 RX350 for 100k service and they did an excellent job of breaking down what was needed and what wasn't. Extremely helpful talking to Josh and he got us squared away and back on the road. I would put my trust in them to work on any of my cars they were very transparent about costs and are very reasonably priced for the service and experience. read more

If you own a Toyota / Lexus there is no better place to get your car serviced in Austin. Old school shop but it's run by honest people that do quality work and have fair prices. read more

Bearden has been the go to for car maintenance in my family for many years. They have always been transparent, knowledgeable and kind. Always down for a good chat too! read more

Amazing shop and wonderful staff and mechanics they work on both my wife's Lexus and my Toyota. I always book with Josh, they have very reasonable prices and always do a great job getting the cars back in a timely manner. I love that they update you via text message when your car is done. I would recommend them to friends and family. read more

This week I took our 2007 Camry to Bearden for a new starter, engine oil leak, and transmission fluid service. (For years, I had been looking for a new alternative to the "old Austin" dealership, with which I had experienced poor service. I got a good Bearden recommendation from a nearby Lexus owner/neighbor...."Word of Mouth" is the best.) I'm very well versed in auto mechanics, and I really appreciated how I was treated by Albert. All work was competently done by the shop in 1-1/2 days, for a reasonable fee. read more

This is a low-key Northwest Austin repair shop specializing in Toyota, Lexus and Scion autos. In my experience they are professional, honest, charge fair prices, and don't rip off their customers. Very highly recommended. read more

Bearden, that is, Albert and Joshua, got us in and out in a speedy manor. They not only performed a needed service which Lexus refused to do, but replaced front and rear brakes which are now stopping smoothly and quietly. AND saved us about $$$ versus the dealer's estimate. These guys are good and we'll be using them in the future. read more

These guys have been my goto mechanics for my Lexus hybrid suv. Since moving from California I am grateful to have found a company that stands by their work and is trustworthy. Today they helped me out again and noticed I was close to an oil change and threw it in as I had already had some previous work done.. Solid dudes!If you need anything Toyota or Lexus related- I highly recommend checking them out. Thanks fellas! read more

I am beyond grateful for these boys! This shop is ran with honesty, integrity, and humility. Bearden and staff not only care about the life of your vehicle but also the life of the human inside of it. A rare thing to come across, but beautiful to see, people that care about people. What a gift! I have never felt such trust and comfort in an auto shop. I recently took my 2008 Lexus RX8 in for an oil change, knowing something was going on with my front left tire, my strut had been leaking. They went above and beyond, notified me there was also an expired recall on my vehicle, something the previous owner did not take care of. Something serious enough to put the car out for good, and out of all the places I've been, none had acknowledged it. Long story short, we were able to work together to knock out a little mighty list of things to ensure my safely and the longevity of the vehicle! Lexus is a high value vehicle, meant to run long and strong, and quality care is a necessity. Forever blessed and thankful for this place. I'd never take my vehicle anywhere else. PS: They make a folder with all these hand written notes about your vehicle in it. Melted my heart when i saw it. Very personal touch. read more

Was having some issues with my Toyota and they helped me out. Super awesome staff and helpful at a more than fair price. read more

I've gone to Bearden many times over the years for minor and major Lexus and Toyota repairs as well as taken in multiple Lexus cars for buyer checks. My favorite Bearden story is once I took a Sienna van to them that the Toyota dealership told me needed CV boots to the tune of $1500 (my son took it to the dealership, not me!!) and I called Bearden and they gave me a much better price and said they'd get the parts and get it done the next day. Took the van in, 10 minutes later they came and got me in the waiting room, took me under the van and showed me that the boots not only didn't need to be replaced, but that they looked pretty darn good and there was no evidence at all of any leaks. That was 20K miles ago - including 2 trips to Canada, Good guys. Highly recommended - 5 stars! read more

A-one! My 12 year old lexus was eating batteries and that caused the security system to become deranged. After recharging battery and doing everything we could find on google to get the security system to let loose we finally threw in the towel. I didn't want to go to dealership so I found Bearden on Yelp. Called them up, told them the situation and they got me in the next day. Also recommended a reputable towing service (Interstate Chaparral). They found the problem and took care of it. Super fair pricing on diagnostics as well as parts and labor. As a plus, they didn't try to upsell me on ANYTHING. I hold my breath when I take my car for repairs, especially an older car, because sure, there are any number of things that might not be in tip top condition. These guys didn't do that, and they were courteous and respectful, transparent and honest. Highly, confidently recommend. read more

I had the best experience with these guys and would definitely recommend them. I had an issue with my 2008 Toyota Yaris that stumped two other trusted mechanics and plagued me for over a year. I brought it to Bearden and am so happy to say my car has finally been fixed. These guys know their stuff and go the extra mile to ensure they're fixing the issue, and their prices are fair. As long as I drive a Toyota I'll keep going back to Bearden. read more

Charles Maund Toyota: "It will take $6,500 to fix your car." Bearden Automotive: "Hold my beer..." Stranded in a Whataburger parking lot, I towed my car to the only place I could think of at the time... Charles Maund. The service manager Angel, was very nice and helpful. They diagnosed my car the same day and came back with ​a solution to the problem. Or perhaps I should say that they "diagnosed" my car the same day and came back with a "solution" to the "problem". They claimed that battery corrosion ate through at the wires connecting the alternator to the battery. Due to how the car was made, the only option was to replace the "complete wiring harness" and it was going to cost $6,500. Needless to say that was a hard pill to swallow. I called another shop and they said they couldn't take on a project that big, and then referred me to Bearden. I called Bearden and I felt much better about the situation within a few minutes of talking to Josh. He said he had no guarantees without seeing the car, but he could likely do it for considerably less. So, I took a risk and I paid to tow my car to them. THANK GOD I DID! Guess what ya'll? They tested the voltage going into that wire and the voltage coming out of that wire, and there was nothing wrong with the wire. So what did they do? They slapped a battery in that sucker and the car came back to life! They continued to test it and even took it for a lengthy stroll, and it runs perfectly! I'm not sure if Charles Maund just thought "oh, she won't bother towing it anywhere else..." or if they actually DO think there was corrosion in the wires. But honestly, it doesn't matter. What matters is that Josh had the opportunity to charge significantly more for the repair. And instead, he simply fixed what was wrong. In an industry that is notorious for taking advantage of unsuspecting people, Bearden is the place you can trust. Bearden will not only be the place we take all of our vehicles, but it will be the only place we recommend to any of our friends. Thanks for being the rockstars we badly needed! We appreciate it more than you know! read more

Josh at Bearden Automotive was knowledgeable, professional, efficient, friendly. Evaluated what I asked for and saved me money against another shop's quote. Definitely calling them again for any auto needs. read more

For as long as we own a Toyota we will be trusting it's maintenance and repairs to Josh and the team over at Bearden. Josh and Team were always prompt, communicative, honest and transparent. While I had a bit of a "mystery repair" the team was forthcoming in their diagnosis and offered me an affordable rate to get everything back to ship shape. Definitely recommend over others and/or dealership. read more

Bearden is reliable and its my only go to. It's like having the trust of a personal mechanic and they've always been really good to me. I think when it comes to cars, trust is important and they'll make you feel that right away. So if you're going to Toyota or Lexus or some other place, I'd look again. Its about the peace of mind you gain! read more

I've been taking my cars to Bearden for the last 4 years. Every time I buy a new car, I have these guys check it out and they've never once led me astray or left me high and dry. They're always honest and always offer a fair price (that always beats the Lexus Dealerships rate). Josh and Albert are two of the best guys you'll ever meet in the business. There's a reason these guys get such good reviews. They always do great work on your car and they always get it back to you as soon as they can. I've had my last two Lexus' serviced by these guys and I'll never let anyone else touch my cars. If you have a Lexus or Toyota, don't hesitate to make these guys your lifetime mechanic. read more

Do not trust this place, especially for major repairs. I brought my car in august of 2018 to have my car's engine mounts replaced. My Toyota Solara convertible had 100k+ miles and it need quite a few repairs. As a young & naive college student that's financially self sustaining , I was looking for a reputable shop. I came across Bearden with great reviews & thought wow this is going to be the place I come to for all my repairs! I was gravely mistaken for trusting this shop. They charged me 1k to replace all of my engine mounts but only replaced one -- obviously the one that's most visible. I remember having one of the shop members "show" me the repair after they were done and thought to myself "Bearden really goes above & beyond,wow." I was a 20 year old girl with absolutely no knowledge of what an engine mount even looked like??? I come to find this out two years later as I'm performing a repair that's due to my car's original engine mounts still being in place. Do not trust these people! read more

Bearden Automotive - Receipt from Bearden, showing that I paid them for a repair they did not actually complete. - Auto Repair Near Me - Austin, Texas

Best for any Toyota. Highly recommend. Pragmatic and kind staff. Lucky to have them here in Austin. If you have a Toyota go here and nowhere else. read more

Thank you Jeff who is the Owner and Josh the Office Manager for everything you have done for me. I am very grateful and thankful to have been introduce to you guys. It's like finding a good lawyer or doctor, now I have an amazing Automotive Center bring my Prius to and feel very comfortable that the work will get done correctly the first time. This place ROCKS!! By the way, these folks will not nickel and dime you either. They will tell you exactly what you need and that's it. They also have great coffee and great shuttle service to take you to and from. A special thanks to the Auto Technicians and staff. David M read more

We're a loyal Toyota family and we trust our precious metal babies to Bearden for everything from oil changes to scheduled maintenance since we got tired of being nickled & dollared by the dealership. If anything else ever went south on our Prius or PreRunner (hey, they're Toyotas, so they don't break unless you're doing it wrong or have passed the 300K mile mark), we know that Bearden could handle that, too. The exteriors & interiors of the shop are definitely not what I'd call attractive, but you won't mind when you realize that the money they could have spent on fancy landscaping, furniture, and espresso machines has been subtracted from your bill. Beside trusting that my vehicles will be properly serviced by mechanics who know everything there is to know about Toyotas (and Scions and Lexus), I really like that the service manager, Pamela, is a woman who knows more about cars than any man I ever met. She will greet you with a genuinely friendly smile and give you no B.S. about what they can do, how long it will take, and how much it will cost. Honest, dependable, & fairly priced. When's the last time you said *that* about an auto repair shop? read more

Cars and trucks today are becoming increasingly complex, and rather than go to my neighborhood every- brand shop, I wanted to find an honest brand specialty shop that I could trust even if it meant I had to drive (Bearden is about an hour drive for me). After my ToyotaCare expired, I've taken my 2016 4Runner to Bearden for two routine 5000 mile checkups. Both service checks have been less than $80. Although I haven't had anything for them to fix yet, I can tell they focus on addressing what's wrong with the vehicle, not pushing services or components on you that you may not need yet. For reference, my 30k checkup at the Toyota dealership cost $850. Toyota and Lexus vehicles will provide a headache free ownership experience for decades if you take care of them competently and proactively. Fortunately, with Bearden you can do so at a fraction of what the dealership will cost you. read more

UPDATE: It's a year later but I need to provide an update to this review based on some new information. In brief, while Bearden is pleasant to work with and easy to talk to, I am not so sure about the quality of their estimates. On a prior visit there were two things in particular they recommended that I decided not to do: one was replacing a leaky gasket that was dripping oil onto an engine mount (could soften the mount and cause engine movement), and one was a crushed exhaust flex pipe (which would keep me from passing inspection). A year later, I'm back home to my regular mechanic, and he took a look at the estimates and disagreed entirely. On the leaky gasket, he said it could theoretically jeopardize a control arm, but that the engine mount was enclosed in a steel cover and would not be threatened. He recommended against a $1,000+ repair job to prevent possible damage that, IF it happened, would cost $400-500 to fix. He also showed me that the flex pipe was not crushed, simply a half inch out of place, and pointed out that I've passed inspection twice without having it done. The other thing that sort of hacked me off a bit is that when I took it in with 98,000 miles on it, they replaced some timing belts and did a thorough inspection but did not replace or even recommend new spark plugs or other basic 100,000 mile maintenance items. They could have saved me a chunk of money if they'd had in mind to do so: my mechanic will always combine things like this if he sees an opportunity to reduce future labor or prevent a follow-up. I know it's not their job to be the customer's advocate or be proactively looking to save me money: in contrast, they exist to make a profit, and I understand and respect that. So while I won't say anything bad about Bearden Automotive and would probably patronize them again if I still worked in the area, I will say that it always helps to ask friends/family to suggest a trustworthy mechanic to do the work for you or at least give a second opinion. ---- I love finding places like Bearden Automotive that really care about their trade and providing top quality service. How have I not already reviewed these guys?? I've been to Bearden Automotive a few times now and am always pleased with the results. I don't feel like I'm being jerked around. Everyone there is former Lexus staff and really knows their stuff. I feel like Pam is basically an old friend by now from the amount of time we've spent talking about and looking at my car. I had a suspension issue that Firestone told me was critical and would cost $2800 to fix. When I called a second Firestone, they contradicted the first (I didn't tell them it was another Firestone) and told me I'd be fine taking it somewhere else (hopefully to them). Instead I brought it to Bearden and saved a LOT of the Firestone price. I've been there twice having small problems (both were stupid user error). Both times they were able to come out, troubleshoot, and fix at no charge. I'm pretty sure Lexus would have rummaged around for a while and found a reason to ding me for $80 somewhere. (Hint: If your trunk won't open, apparently there's some magical trunk-lock button in the glove box!) Anyway, you're in good hands at Bearden. read more

I have taken my Lexus to Beardon Automotive for the last seven years. The team always gives me a fair price on repairs and returns my car quickly. This past weekend, they went above and beyond on service. My starter went out just before leaving on a family trip. Josh and the team huddled together, worked late and got my car to me early the next morning. I can't thank them enough so being so considerate. I whole heartedly recommend their services for your Toyota or Lexus. read more

Excellent care. We were across town from our usual mechanic and wanted to schedule a buyer's check for a used car before considering it for purchase. They had a couple options and to be thorough we went with the most expensive. They found larger problems, called us part way through, and gave us a chance to cut it and pay for the baseline inspection. It was a big difference and they could have easily just charged us more and given us the same report. When we were already out of our comfort zone, we really appreciated this genuine service! We will be back in the future for specialized repairs. read more

I am very selective about where I will take any of my vehicles. I am a decent home mechanic and I'll do about 90% of the work myself, but I had an issue that plagued me. I thought for sure it was wheel bearings and decided to drop of the truck and let them do the job. A few hours later they called back with good news. The bearings were not the culprit, but my tires had high spots that would rumble at low speed. They are out of the way for me, but I'll be taking my vehicles there from now on. This was on a 2003 Tacoma. read more

Great customer service! Great attitudes! Willing to go above and beyond to make their customers happy. Plus they know what the hell they're doing under the hood when it comes to Toyotas. ( PS. Ask Josh about his Power Wagon. read more

Bearden has been my go-to place for dealing with my Corolla and Prius for a few years now. They have always been quick and professional. Shoutout to Josh, especially, who has always taken good care of us. Absolutely recommend them without hesitation. read more

They set me up even when I didn't call ahead and schedule an appointment. Called me within 3 hours to let me know what the issues were with my vehicle. Pricing was very fair, and included quote for installation. Within 3 days, my vehicle was fixed and ready to pick up. I'll definitely recommend to friends and family in the area. read more

I've been using these guys since 2013, and they've always been great! Jeff and Josh consistently take care of me, and most importantly, give honest assessments of what's wrong, without up-selling like 99% of other auto service places. Even though I live in South Austin, Bearden is always worth the trip. read more

I had a 2006 GS300 with over 200k miles that they treated like it was new. At Sewell in Dallas, I was treated like a second class citizen because my car wasn't new. The repairs were done exactly when they said it would be. My alternator had been replaced 6 months prior, an Autozone part put in by a mom and pop mechanic. They let me know that's what the issue was and let me have the old part to take it back to Autozone for a refund! They did not have to do that. They were so honest. Their prices are only a bit lower than a dealership and a bit higher than a small shop but that makes sense. You get dealership quality at a discounted and fair and reasonable price. You get what you pay for. These guys are AMAZING. 10 stars. read more

I've been taking my vehicles to Bearden Automotive for a couple of years now. I find this shop to be reliable, reasonable and trustworthy. Add in that good guys run the place and you have the reasons I will keep taking my vehicles to Bearden Automotive. read more

Bearden services Lexus and Toyota automobiles. I discovered this place because I was spending way too much money at the Lexus dealership. I read somewhere that Bearden used to be the head mechanic at the Lexus dealership, so I figured he knew what he was doing. My Lexus service guide said that I was due for a new timing belt, which was going to be expensive. I called Bearden to ask how much they charged for the service. They told me that my car probably did not need a new timing belt and asked that I bring it in. They looked at it and showed it to me. It looked brand new! 30,000 miles later and I am still using the same belt. No doubt the dealership would have replaced it at that time. Overall their services are cheaper than the dealership. I have had no problems with the service and everyone there has been friendly. They do not have the food and drink selection (to say nothing of the leather massage chairs) that the dealership has, but I do not miss those amenities. Get on their mailing list to get useful coupons. read more

The place RULES for automotive service for Toyota and Lexus. They are extremely knowledgeable from everything from a high-end Lexus to a 1960's FJ40 landcruiser. As a member of the local Landcruiser club, I always recommend Bearden to everyone because they are so good, honest and knowledgeable. Anytime I don't want to fix something myself, my cars go straight to Bearden. I *never* worry about getting ripped off or having shoddy work done. They have a courtesy shuttle shuttle by the owners father if you need a ride to/from the shop. read more

Riding in my inherited 2007 Scion had been a reliable experience until last week. The engine light suddenly came on and nothing I did tampering under the hood would correct it. Some context, I drive my two boys home every afternoon... so the idea that my vehicle could potentially break down on I-35 with a baby and a 5-year-old is a huge no-no. My lady had used Bearden for her car (which I inherited) previously, so I jumped onboard. Gave them a call and they let me know I'd be able to drop it off immediately. Fast forward to that afternoon and I get a call from Josh. He lets me know that they didn't think the issue was serious and suspected a faulty gas cap was to blame. Sure enough, a few hours later he called to confirm they'd received a new cap from their parts delivery and placed it on my car... and miracles, the light went off. Bing-bang-boom. Not once did they attempt to sell me additional services, caution me on unnecessary tweaks/adjustments or any other nonsense I've come to expect as a car-driving adult. They were professional, fast, and most of all, reliable. Now I'm back on the road and the Tick is doing just fine. If you drive a Toyoto (or variant, like my Scion) or a Lexus, you're in good hands leaving your car with this shop. read more

Josh and team are great. They take time to answer questions and are very responsive. I have other garages closer but I drive 30 minutes to get my car serviced by this team. I recommend this shop! read more

Long overdue review of Bearden Automotive. I've been taking my '99 Lexus RX-300 and my Toyota RAV4 here for at least the last 8 years so much that Josh and Jeff know me by name. I'm somewhat of a do-it-yourselfer and these guys are always willing to help me troubleshoot, but I know that when I'm in over my head I can take my vehicles into the shop. Josh the service adviser is a bright and intelligent young man and is excellent in what he does. Jeff the owner flat out knows Lexus and Toyotas. Definitely worth supporting a small business like this. read more

If you are looking for an honest place to take your Toyota or Lexus look no further than Bearden Automotive in Northwest Austin. They have totally hooked me up with my 2004 Camry. Pamela in the office is extremely knowledgeable about cars and Jeff and the mechanical team are EXPERTS. They will assist you in making decisions about your car repair that is affordable and within your budget. Get on their maling list to receive "specials" . I refuse to take my car to any other place and I will only purchase another Lexus or Toyota so that I can give my auto service to Bearden. read more

Just sold my 97 Camry and realized I have been taking this car to Bearden Automotive for the last 10 years. Jeff and his team earned my trust with their knowledge of all things Toyota, the free advice, and countless questions answered patiently. This is a good, honest mechanic's shop. This is a true family business, not a chain that pushes unnecessary repairs or a dealership that overcharges. As the car got older they wisely told me which things should be serviced and when. After 150K miles, it sold above blue book value, in large part thanks to their maintenance support. I would not go anywhere else for service. read more