This is the third vehicle I've purchased from Apple Sport Imports, and once again, the experience was outstanding. Back in 2010, I wrote, "To be honest, I would rather have a tooth pulled than deal with a used car salesman." Well, at Apple, there is no tooth pulling! There's no high-pressure sales approach here. Every vehicle on their lot is high-end, clean, and mechanically sound. They offer fair trade-in values, include a free drivetrain warranty, and provide a very reasonably priced extended warranty plan. Best of all, they don't tack on any of those unnecessary add-ons you often see at other dealerships. On this most recent visit, I worked with Corey (sales) and Mike (sales manager), and it was by far the easiest car-buying experience I've ever had. I received a very fair offer for my trade-in and even secured a loan rate better than what my credit union offered, which surprised me. Bailey (finance) made the paperwork process smooth and stress-free, and she offered an extended warranty at a price I felt was more than fair. Pro tip: Check out their inventory, but be aware it tends to move quickly, so contact them online to verify that the new-to-you vehicle is still available. read more

Typically I've always taken my car to BMW for services the few years I've had it. A friend of mine who has the same car, a 2019 BMW 330i started bringing hers here to Apple Imports about 2 years ago. She's always paid a fraction of the cost I pay for services at BMW, and yet she's never had any problems with her car. After taking my car two BMW for a new battery and they recommended 2 services that was roughly $3700 and also told me that although due to changing the battery I needed to get it programmed and that it would cost an additional $550. And advised me that I can pay it and they could do it but it could cause a bigger problem that would cost me $3500 if so. I told them just change the battery and took it straight to Apple Imports. I don't want to butcher the service guy name it's Aaron or Erin. But he's a genius! He knew exactly who I was every time i called, kept me updated on everything that they did, and even figured out the programming that BMW apparently screwed up! And didn't charge me anything additional! His genuine care to get my car fixed was amazing to me! I highly recommend this place to anyone. I haven't had any interaction with anyone else other than Aaron/Erin, but I can say he's awesome! And his customer service is phenomenal! You really don't get good customer service all the time in the car service industry. read more

Very happy about my quick and easy purchase of a new car! There was no hard sell, no endless dealership nonsense and we were in and out in less than 2hrs. I would def buy from here again. They had better pricing than the Porsche dealership, and the car is perfect! Thanks guys! read more

Apple Sport Imports - New Porsche! - Used Car Dealers Near Me - Austin, Texas

Easy to make an appointment. But my car wasn't due for an oil change yet. They shouldn't have done it and told me to come back. Instead told me my sensor would alert me in however many miles and to ignore it. That's fine. But I just had my car professionally detailed and they had grime all over their hands that got on my front window inside and out. Really annoying that they don't have attention to cleanliness. I doubt I'll return here because of this. read more

I don't normally write reviews because I believe anyone can have a bad day. However, I took my Audi Q5 in for service and spent $4K to fix it. They promised it in let's say a week that turned into two. Got it back and on the way to get it inspected they check engine light came back on. I was told they must didn't drive it enough (what???). I took it back to them and they kept it another two weeks telling me something else further was wrong. Mind you they gave it to me supposedly fixed. I was told Audi needed to look into the issue I was having. Hear me when I tell you I'm pretty laid back even though I was totally frustrated. After speaking to them them, since they couldn't totally diagnose the issue and Audi couldn't get to me for two months (another story, for another day). It was suggested maybe you should trade in you vehicle with us, I thought maybe as I was thinking my Audi was done. Cocky sales guy I'm talking to says we can give you $2K for it. WAIT??? I paid $4K in service that your team still didn't fix. I told him I'd call him back, which I knew wasn't happening. Buyer or service needed...you heard it hear. Take a hard pass. Karma is a you know what. Oh...another dealership offered me $8K for my vehicle as a trade in. read more

I purchased my car from Apple Sport four years ago. Not only is their sales department great, but their service department is excellent! I had taken my car to Pep Boys for the tires and they broke my lug nut lock key, but I wasn't aware until Apple Sport Imports went to remove my tires for a repair. ASI was able to correct the issue for me and do other repairs that needed to be done in a timely manner. I have since gone for other service and will only take my car to Apple here moving forward. They are extremely helpful and trustworthy! I highly recommend Apple Sport's service department. read more

They were very friendly people and it was a very quick in and out which I liked. It was very weird though that I had to buy my own Uber to get to the dealership (this was going to be a 2nd vehicle so I didn't want to leave my 1st there) I have bought many different vehicles and this was the very first dealership that did not offer to have you leave with a full tank of gas. Little red flags? They did put 4 gallons in, however?? more red flags? I'm on the fence as to whether to recommend or not. read more

I was visiting Texas for a convention in San Antonio and since I had a free day I visited uncle and aunt in Austin. They have a 2002 Honda Civic that they deem unreliable due to its age. Every time they travel to San Antonio they are praying that it will make a round trip. We visited Apple Sport Imports and sales consultant who helped us was awesome. We decided to wait on a car purchase due to market condition. There was no pressure. Our opinion was respected. And still if we wanted to test drive cars they were happy to assist us with test drives. read more

I bought a Range Rover there and I've had nothing but problems, costly repairs practically since the beginning , now the engine needs to be replaced! What a lemon. I thought I was buying a dependable vehicle. Stay away... read more

I wanted to get a new car but the thought of going to the big dealership was not pleasant. I took my car and they gave me a fair evaluation to sell or trade, they where extremely friendly and professional. After about 5 days of looking I came back here and got a beautiful Lexus 350Rx , that was a wonderful experience. Alex was great, very sincere and friendly not pushy or rushed like past experiences. I will definitely recommend this place. read more

Apple Sport Imports - Used Car Dealers Near Me - Austin, Texas

Oil change and spark plug replacement. I waited and it was done very promptly. Josh was ver courteous and helpful.

They discriminate. They ghost. Unprofessional. Arrogant owner. Trashy sales...women. Nepotism is out of control. They sell lemons, only care about pushing an initial sale on people and doing nothing from there. Don't recommend as a place to buy or service a car or work. read more

Apple Sport Imports - If a person was a car. - Used Car Dealers Near Me - Austin, Texas

Went here at the recommendation of a friend to find my son a car for college. 25 minutes walking around the lot looking into cars and taking pictures... NOT ONE PERSON CAME OUTSIDE TALK TO US. Can't wait to punch my buddy in the nose for waisting my time with this outfit.... 3/23/17 read more

Apple Sport Imports - Loved this car... but no one would talk to me to buy it... got big to BMW used lot to see what they have. - Used Car Dealers Near Me - Austin, Texas

The method this dealer uses to sale cars is very clever. You can call ahead to make an appointment or drop by to see and test drive a car. The sales representatives are fast to help you with any questions but are pushy to set you to buy the car you first asked. The service here for your car is awesome as well they can service your car even if you didn't purchase it there​. I would recommend this place to buy and service your car! Is the best. read more

Had nothing but a horrible experience here across-the-board every aspect of this place was terrible. If you're ready to get the full used car experience this is the place. Very rude, everyone just says they don't know anything and they pass the buck and flat out lie! I don't recommend going here I'm glad I'm done I'm going to cut my losses and either trade the car I bought from them but I won't ever go through them again read more

Professional staff that ensures a good to excellent experience both before and after purchase. Also has a fantastic service department headed up by a lady named Amy. Highly recommend for anyone looking for a newer luxury vehicle. You'll get what you pay for here read more

Apple Sport Imports - Vehicle purchased from Apple Sport Imports - Used Car Dealers Near Me - Austin, Texas

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Over the weekend of October 20, I communicated with Apple Sport Imports internet team and expressed interest in a particular vehicle. Availability was confirmed and I arranged for a visit to the dealership on Monday, October 22. On Monday morning I once again communicated with my contact and subsequently arrived at the dealership about noon. I was of the impression everything was in order. I was greeted by a sales rep who was expecting me. He arranged for a test drive after which I decided to purchase the vehicle and enter into price negotiations because ASI's asking price was higher than published NADA and Kelley Blue Book dealer retail pricing. It was then that I was told that the car was committed to another customer. Again, this was after I was told the car was available, after a 45 mile one-way drive to the dealership, and after the test drive. This is not good customer service and I certainly will not visit this dealership again. read more

THEY SOLD US A $20,000 PAPERWEIGHT! Bought a car and 3 WEEKS later it died and needed a $22,000 repair. They offered no help whatsoever. Would not recommend. read more

Are you kidding me. I went there Dec 2 and spoke with a young salesman by the name of Joe. He really pulled some high pressure stuff. When I decided on a car I told him I was coming up and car was not on the lot. Trying to exit there was a small decline in pavement and I fell. Broke ribs instantly. Someone called the ambulance and off to hospital I went. I txted Joe and no answer. After 8 ignored calls i called the management. Again. They refused to put me through to a manager etc. i cannot believe the lack of personal consideration they showed me. I DO NOT RECOMMEND THIS PLACE AT ALL. read more

I tried to help a guy out here but I just can't lie. Tank was on E when I bought it. They put $15 worth of gas in it for me. It's a $60 tank to fill. I didn't worry about it even though I put $4500 down. Ok, but I went to use my Bedliner conditioner they happened to put in the truck. That was 2 yrs expired. read more

Apple Sport Imports - Bedliner conditioner - Used Car Dealers Near Me - Austin, Texas

I am blown away that buying a vehicle could be made this easy! Mike G.,Mike O. And Been made my truck buying experience a dream! They were accommodating, cordial, easy to communicate with and did not pressure or talk condescending in any way. I handle 90% over the phone! I highly recommend Apple Sports Imports!! read more

Incredibly disappointed. Poor customer service and communication across departments. I drove 40 minutes from south austin to purchase a car that was "on hold" for me. The manager sold it while I was on my way. Apparently they have a sales team that fields all sales which is separate from the actual location. Their communication error took almost two hours out of my day, making for an unacceptable customer experience. It's been two weeks and they're still calling, texting and emailing me. I've replied several times - hoping to be removed from spam communication. read more

Bought a used BMW with 30k mileage from these guys. Nice guys, but after lightly driving vehicle for about a month, the brake pads were worn down on front axle. Would have been nice if they replaced the wearable parts before putting up for sale! What buyer wants to replace parts immediately after buying a car. Sales guy never even bothered to call me back! Definitely won't be doing business with them again. If you go there, make sure you check the car out thoroughly. read more

I had an awesome, no pressure buying experience! Ask for Richard in sales, the sales and Finance teams go above and beyond to help you get into your dream car. Thank you all so much I love my new car! read more

I just want to start by saying I think the Magda story below is all wet... I've had no issues whatsoever with the sales department... I purchased two cars within a year simply to upgrade. The process was seamless and painless. Your credit score is your credit score your finances are your own baloney. That's on you not them. As far as the service department they are stellar... Amy especially. They have bent over backwards to make sure that everything is done in a timely fashion. If you don't have a Rent-A-Car they let you know, "if you call ahead of time ". Anyone who shows up in the waiting room to put pressure for someone to cough up a Rent-A-Car is pretty narcissistic. Some people just like to complain and moan and groan and it's all about them. Apple sport import is very professional and the service department is unprecedented in customer service. I'm from Detroit and I know a ton about cars and they are on the up and up. I'm also a private business owner and understand how customer service works. If I could I would give Amy in service 10 stars for being one of the most outstanding customer service professionals I have ever known in my 26 years of private business ownership. Sorry Magda, you created all your own drama. Love Apple!!!! read more

Apple Sport Imports - Love my apple import purchase!! - Used Car Dealers Near Me - Austin, Texas

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I just want to recommend this dealership if you are looking to sell your car. I visited them after one of the managers reached out to me after searching my car on KBB. I had a rare car that I didn't get a good enough offer on KBB. So I didn't expect much. I knew I wouldn't accept KBB offer but they were willing to take a look at it. I'm so glad I took a chance and brought it in. The manager knew exactly what I had. He knew it was a rare find and offered me a fair price. From the two managers to the staff I spoke with I will honestly tell you they were the nicest most helpful people I've dealt with. The dealership was clean and to my surprise their inventory of cars was amazing! read more

Hands down the best car buying experience I have ever been through. Everyone was so helpful and attentive with all of our needs. We went there knowing what car we wanted and when it wasn't available when we got there Jean made sure we were able to see the car the same day. When we came back later that day Jean had the car waiting for us with the A/C on to cool it down. After the test drive, we knew we were getting it! Everyone was so personable and helpful with all of our needs and questions in the process of buying the car. After we signed all the papers and paid for the car I thought the process was over. Then today I got a text message asking me how everything was going! Working in an industry that's very similar I know and appreciate these gestures. Its personal touches like these that set apart one business from the rest. They are doing amazing work here and should not be overlooked. I highly recommend Jean Claude! His number is 512-293-7561 he was beyond helpful with everything! read more

Looks like a great place but staff is very rude and have the "better than you" attitude. Not something I would expect for a used car dealership. Do not buy here. read more

I drove to apple sports on a Saturday morning looking at 4 door jeeps I had seen several on line there and they seemed to be priced better than the dallas dealers were I live after about 2 hours of test drives and the financing process I left with a fully outfitted jeep at a great price Thomas was great and very easy to work with I will buy from these guys again james r dallas tx read more

This review is for their service department as well as for their car sales. For service, we have had 3 cars serviced at Apple Sport, and on the last one, we ran into some complications. Apple Sport Imports went above and beyond in helping us get the issues fixed and resolved, and we were very thankful and will definitely return. We also purchased a car from them about a year ago. It was an easy process and the car has held up fantastically. We will definitely shop them again. read more

I purchased my vehicle from ASI four months ago in July. My partner and I are recent graduate school grads so needless to say, we didn't roll up in a luxury vehicle and were dressed like recent grads. However, Josh Millar came out and greeted us anyways. We went into his office and he gave us the run down on ASI. He showed us cars online and through conversation, we narrowed it down to a couple of BMWs. Instead of having us walk across the lot to look at the cars, Josh offered us water and he ran out to get the car and bring it to the front. Awesome! He definitely went above and beyond by not making his customers walk in 90+ degree Texas weather. We probably test drove three or four vehicles and looked at a few others. Josh was very patient. At no point ever did he seem irritated by our questions, cheesy jokes, inquiries of every car we walked by, etc. He even let us test drive an Acura that we were on the fence about before we even sat in the car for the test drive. We decided on a black 328d and Josh threw in a free window tint and an extra key! Once we got to the finance department, the service seemed to deteriorate. Mike didn't seem to care about providing effective customer service. I emailed him twice regarding finances and even emailed Sam because I wasn't getting a response. I didn't hear back from Sam either so I texted Josh who texted back later that day with the information I needed. Ask for Josh if you visit ASI. read more

This was by far the easiest car buying experience I've ever had. I had researched cars and went in to test drive a convertible and ended up buying a sedan after listening to my salesman John Bernhardt breakdown of each car. He was super knowledgeable about the differences between the different models - both from options and the expected driving experience and was so patient with me as I looked at no less than 3 cars in 2 different models (after the convertible). The entire transaction took about 2 hours and my new to me car was cleaned and ready to go that afternoon. will definitely use Apple Sports Imports again. read more

SELLERS BEWARE: Contacted Apple Sport Imports in July of 2016, hoping to sell my BMW M4. Was routed to the General Sales Manager, Mike Quintanilla. Brought car in, Mike looked at it, drove it briefly and made me an offer on a card, listing the price, current date, mileage and make/model. The offer was "good for 7 days or 300 miles". After deliberating for a few days, I called Mike back and was told that he can't actually make offers and that his owner wasn't comfortable with the offered price. I certainly wouldn't waste my time bringing anything here again. read more

When you're looking for a used car and you want a low-pressure, laid back, car buying experience, Cory at Apple Sport Import is your guy. I'd been looking online for an SUV to replace one of our sedans given an upcoming addition to the family and stumbled upon a listing for an Inifinit FX35 at Apple. At the time, I hadn't been considering one, but their price was extremely good and I'd read some great reviews of the car, so I went up to Apple for a test drive. It didn't take long before I was sold on it. I can't overstate how nice and easy going Cory was. He just doesn't give off that used car salesman vibe that most people equate to the buying process. So I was completely at ease and the decision to make the purchase was made that much easier. Apple SI handled all the title and registration, and put my new plates on when they come in. Free car washes for life is just one other added benefit. read more

Ami Groves was great! After wasting 2 days driving to dealerships all over Austin, I found Apple Sport Imports. Ami was so cool and let me test drive several luxury SUVs of different makes in a single afternoon. All the cars seem to be about 2 years old so somebody else paid the worst of the depreciation. I got a fair deal on a 2014 Lexus RX 350 F Sport. They have a no-haggle pricing policy which I appreciate. They even got me credit union financing for less than 2% so it was fast and easy. Finally, free car washes on Saturdays saves me a little money, too, and ensures I'm always looking good. Go here. You'll enjoy the experience. read more

My last experience buying a vehicle from a dealership (rather than private sale) was extremely unpleasant. The thing is, I didn't even really appreciate how bad it was until I had a great experience at Apple SI for comparison. These guys are extremely professional and helpful. I saw a vehicle online I was interested in and called to schedule a test drive. Buying a car is a big investment and I had a lot of questions and trepidation and was a little gun-shy after my last experience. I was lucky enough to be referred to Chris Randells, who worked his a** off for me. Financing was a breeze and when I came in to do the deal (after a month of looking and hemming and hawing) the paperwork was ready and it took about 10 minutes. Chris even followed me to my house because, well - I don't have any friends who can drive a stick shift (my old car) and I had no other way to get it home. Considering Apple is located on 620 near 2769, I and practially live in Bastrop, that was a huge relief. I recommend them very highly. read more

In 2012 I purchased a vehicle from Apple and had a pleasant experience. Last week I purchased a vehicle and received the same stellar experience. This time it was Ami who helped me out. The no haggle and superior exchange from 2012 made it a no brainier to come back for a newer vehicle. I will continue to be customer from now on. Lastly, I want to give a shout out to Mini of Austin for ignoring me in 2012... Im going to assume because I didn't "appear" to be worth anyone's time. I drove right down the street the same day and had a great experience! And people greeted me with a smile! Team Apple. read more

Just bought our 5th car from Apple Sport Imports. That should speak volumes right there. The process has always been smooth, from the initial search, to the finance process and ultimately to us picking up the car. Any service issues have been dealt with professionally and promptly. My daughter was recently in a bad accident and her car was totaled. ASI went above and beyond in helping us with the insurance paperwork, gap insurance, service contract refund and ultimately to getting her another car. We now live in CO but I reached out to the owner Sam Sinos, and he found her another car and shipped it to CO. Thanks ASI!! read more

Outstanding customer service without the normal dealer pressure sales. I'll definitely start here next time I'm looking for a vehicle.

Loyal for life you guys and gals I recently purchased a Mercedes from the dealership, and I was blown away by the personal friendly service. I had expected a good experience, but I didn't expect for 'Robin', the sales associate, and Jay, the finance guru, to go out of their way to make sure I was informed and comfortable with every step of the process. I live in Dallas, but made the drive to Austin for the experience I knew I would have. I would reccommend this dealership and specifically 'Robin' to anyone that wants a no-haggle friendly down to earth experience! read more