​If you are looking for a car dealership that actually respects your time, your wallet, and you as…read morea person, look no further than Toyota of Cedar Park. ​We recently purchased a used 2023 Toyota Sequoia Capstone, and the entire experience was flawless from start to finish. ​The Dynamic Duo Chris and Michael: ​Our Sales Consultant, Chris was absolutely awesome. Right from the jump, he was incredibly straightforward. There was zero pressure, zero hassle, and absolutely no need to waste time haggling over the price. He gave it to us straight, which is so rare and refreshing in the car-buying world. ​Our Finance Manager, Michael was equally amazing. Financing a vehicle can usually feel like pulling teeth, but Michael made it a breeze. He was efficient, thorough, and just a great guy to talk to. ​I still can't believe it, but we spent a grand total of only three hours at the dealership. That included the test drive of three used Sequoias, picking the one we liked out of the three, the vehicle inspection, and getting all the final paperwork squared away with finance. We've all heard or experienced the horror stories of spending 6 to 8 hours at a dealership, but Chris and Michael valued our time and had us on the road in a flash. What stood out to us the most was the sheer respect we received. Walking into dealerships can sometimes feel intimidating, but Chris and Michael provided a truly delightful customer experience without a single ounce of judgment or prejudice. They treated us like family from the moment we walked through the doors. ​We love our new (used) Sequoia Capstone and we can recommend Toyota of Cedar Park without a doubt. Go see (ask for) Chris and Michael they will take incredible care of you! Now the great part of the experience we learned Chris was a veteran like ourselves. But unfornalutely he served in the Navy, my wife and I are both Army veterans. Go Army! Beat Navy!!

My recent experience with Toyota of Cedar Park was extremely disappointing and confirms many of the…read moreconcerns people have about dealership practices. I will not be doing business with this dealership again and strongly caution others to be very careful if they choose to do so. My wife and I came in to test drive a car and, after the test drive, submitted a credit application--explicitly authorizing a credit pull--with the clear intent to purchase the vehicle. We were told everything was in order and scheduled an appointment the following morning for my wife to move forward with financing and paperwork. At no point were we informed that the vehicle was still at risk of being sold. While my wife was on her way to completing the financing process, she received a call informing her that the vehicle had been shown to another couple and sold. This occurred despite our salesperson clearly communicating to management that this deal was essentially set. That information was dismissed, and management allowed another salesperson to show and sell the vehicle without extending us even the courtesy of a phone call to give us the opportunity to finalize the purchase--which we absolutely would have done. I work with dealerships regularly in my profession, and while you hear stories like this, you hope they are exaggerated or rare. Unfortunately, this experience proved otherwise. When I raised the issue with management, the response felt scripted, dismissive, and entirely policy-driven, with no ownership or genuine concern for how poorly this was handled. It became very clear that the priority was selling the vehicle as quickly as possible, regardless of fairness, professionalism, or existing commitments. The message sent was simple: once a faster or more convenient sale appears, an active and committed customer is expendable. That reflects a lack of integrity in both process and leadership. I previously had a positive experience purchasing from Toyota of Cedar Park, which makes this situation even more disappointing. This was not a failure of the salesperson I worked with--it was a management decision, and it speaks volumes about how business is conducted there. Based on this experience, I cannot recommend this dealership. If you choose to do business here, proceed with caution and do not assume that verbal assurances, credit applications, or scheduled appointments mean anything unless a deal is fully executed. This dealership and its management team should be ashamed of themselves!

This is the third vehicle I've purchased from Apple Sport Imports, and once again, the experience…read morewas outstanding. Back in 2010, I wrote, "To be honest, I would rather have a tooth pulled than deal with a used car salesman." Well, at Apple, there is no tooth pulling! There's no high-pressure sales approach here. Every vehicle on their lot is high-end, clean, and mechanically sound. They offer fair trade-in values, include a free drivetrain warranty, and provide a very reasonably priced extended warranty plan. Best of all, they don't tack on any of those unnecessary add-ons you often see at other dealerships. On this most recent visit, I worked with Corey (sales) and Mike (sales manager), and it was by far the easiest car-buying experience I've ever had. I received a very fair offer for my trade-in and even secured a loan rate better than what my credit union offered, which surprised me. Bailey (finance) made the paperwork process smooth and stress-free, and she offered an extended warranty at a price I felt was more than fair. Pro tip: Check out their inventory, but be aware it tends to move quickly, so contact them online to verify that the new-to-you vehicle is still available.

Typically I've always taken my car to BMW for services the few years I've had it. A friend of mine…read morewho has the same car, a 2019 BMW 330i started bringing hers here to Apple Imports about 2 years ago. She's always paid a fraction of the cost I pay for services at BMW, and yet she's never had any problems with her car. After taking my car two BMW for a new battery and they recommended 2 services that was roughly $3700 and also told me that although due to changing the battery I needed to get it programmed and that it would cost an additional $550. And advised me that I can pay it and they could do it but it could cause a bigger problem that would cost me $3500 if so. I told them just change the battery and took it straight to Apple Imports. I don't want to butcher the service guy name it's Aaron or Erin. But he's a genius! He knew exactly who I was every time i called, kept me updated on everything that they did, and even figured out the programming that BMW apparently screwed up! And didn't charge me anything additional! His genuine care to get my car fixed was amazing to me! I highly recommend this place to anyone. I haven't had any interaction with anyone else other than Aaron/Erin, but I can say he's awesome! And his customer service is phenomenal! You really don't get good customer service all the time in the car service industry.

Believe every one of the negative reviews. They sold me a car for $10,000 knowing it had had a…read moreblown head gasket. I had issues within 30 days of buying it and they just threw up their hands. I have had to spend thousands more on repairs and come to find out the engine has a blown cylinder and needs to be rebuilt after only owning it for a few years. Very disreputable business.

PLEASE READ!! We…read morebought a 2008 Toyota Camry from Sam at Austin Royal Motors in July of this year. Buyer beware is an understatement. The A/C went out barely a month after driving it. The car burns oil like crazy (we never found a leak but we're always low), we noticed abnormal oil consumption so we did a change and barely any oil came out at all, it was black as well. But this isn't even the tip of the shit iceberg that is this car. After taking it to our mechanic they diagnosed so many incorrect parts and generally concerning issues. I'll just list them for you. Incorrect PCV Valve and assembly All 4 spark plugs were incorrect Ignition coil connectors were damaged A/C compressor failure A/C condenser failure Along with these issues, the there is a thinnish metal plate on the inside of the valve cover (top bun of the engine sandwich) called a baffle, and it had "completely exploded" said the shop. There was shrapnel covering the camshaft and wedged in between the workings of the valve cover. The cover needed to be replaced entirely. Just to add insult to injury, our temporary tag expired before we had the title and license plates mailed due to our address being entered incorrect by the dealer. Ultimately leading us to either A. Drive back to the dealership and get them myself or B. Have them sent again with the right address. Gave them the benefit of the doubt and waited for the plates to get mailed... called 5 days later to ask if they were sent and they hadn't even been touched since I called last. We ended up going to the local tax assessors office to get them replaced entirely. At the end of the day, paying $6,500 for a used car that ran fine for a month then having to pay an extra $2,000 to get major systems replaced isn't right. Please look elsewhere if you're looking for an "affordable" used car.

Good people run this business, very strange to find car dealers who are actually straightforward…read moreand honest.

They never answer the phone and not present at the hole in wall car lot. I drove an hour to pick up…read morea car that was sold. Don't buy anything here!

I've been a customer of Greg Chapman Motors for two years now. I decided it was time to purchase…read moreanother vehicle and the process to do so was quick & painless! I even got a better interest rate than the last time, all things considered. Angel was my rep again and when I went to test drive the vehicle I was going to purchase, I asked him if I could take it to a mechanic to get it inspected. He didn't hesitate to approve this, which shows how ethical they are as a dealership! The day after the purchase, however, the check engine light came on. I took it to the repair shop first to get the code pulled and then called and talked to Steve at Greg Chapman. He told me to bring it in and they were able to fix the two issues that pulled up right away. Not only this, but they noticed the navigation system was wired in a way that would drain my battery, so they re-wired it to prevent that from happening again. All in all, I had a great experience with the first vehicle and I had a great experience with this one! I'm grateful for their in-house financing more than anything. Highly recommend.

I looked at a few other lots for a reliable used vehicle. It wasn't until I got to Greg Chapman's…read morethat I found just what I needed. I was greeted by Steve Albarado as I was viewing a nice-looking truck. He was very cordial and courteous. I test drove the truck, and then It was Steve's no pressure approach that sold me. Thank you, Steve, for fixing me up.

Great place, just bought a car from them and they were honorable, honest and agreed to help us in…read morethe future for mechanical. It was a wonderful experience

Here's an update: When I bought the vehicle, I paid this dealer about $400 for tax, title and…read morelicense. I received my title and plates eventually. But a year later, when it was time to renew my registration, the county wouldn't let me. Why? Because the dealer wrote a hot check to the county for my registration, along with registrations for about 4 other people. I had to pay the $400 to the county AGAIN to make my registration current. It was my understanding that the guy was about to be arrested. They said if he made good on the debt, that the county would issue me a refund. I'm not holding my breath. But it's official. He is a crook.

Just got my inspection here and there was zero wait, super fast and the stuff were so friendly. We…read morejust tried to get an inspection lamb automotive and they were so rude so we left so BC auto sales really turned our day around! I would definitely come back to this place!

Very courteous and they had my vehicle inspected in less than 10 minutes . They were conscientious…read moreand competent and I was happy to give them a nice tip!

We had a really excellent experience purchasing a new car at Hill Country Volvo. It's a lovely…read moredealership - very clean, open, modern style just like their cars. We worked with Reuben who was wonderful - not super pushy as a sales person, very friendly, and gave us all the information we needed. He let us test drive several cars we were interested in and laid out all of our options very transparently. They walked us through the car we purchased (an EX30 Ultra) and all the features of it. They own the other location in Austin as well. They provide a one year guarantee repair for dents/scratches on the car as well.

This was the most smooth, informed, professional, friendly, and predictable purchasing of a car…read moreI've ever experienced! Context: I am very diligent about doing research when it comes to car purchasing. I had gone to Mercedes, Audi, Tesla, Lexus, & Cadillac, to test drive vehicles on top of weeks of reading reviews, watching YouTube videos, etc. I went to the dealership because of two different CPO 2021 XC40 models I saw online. The prices online were the true prices (no surprises, which I appreciated). The receptionist was friendly and introduced me to Alex, the salesperson who would be helping me. I told Alex what features I was looking for, and he confirmed only one of the two had it which saved us time. Alex was not pushy, but truly was just a wealth of knowledge. For the test drive, I had already done all of my research online and was very informed. Alex offered an overview of the vehicle - I said sure, thinking I'd already known most of what he was going to show me. I was wrong! Alex went through each setting on the infotainment system including active safety features, how to pair a phone, how to pair TWO phones in case I had a business phone and a personal phone. Alex is such a resource that made the buying experience better than I could've imagined. The test drive went well and I put a deposit down on the car with plans to purchase it a few days later. When I came back, Alex was there who introduced me to the finance manager. The finance manager was just as professional, informed, and friendly as Alex. There were no hidden agendas or 'gotchas'. What I also appreciated is that I was prioritized and treated with respect. There were several other dealerships I had gone to with a man where the employees would talk directly to the man instead of me who was the purchaser. Also, it's a good spot for a photo op if you want a picture with your new car :) Highly recommend test driving, sales, and service here!

Don't bother with any service contract or any service…read more They want you to make an appointment but sit there for hours waiting. Appointments are absolutely worthless and they don't value your time whatsoever. Spoke to somebody when I made the appointment and they did not even bother to mention is that the appointment is meaningless. ​​​​​​​​​​​​​​​

Posting my review here since Nissan removed it from google…read more This I am writing to express my extreme disappointment regarding the ongoing service of my vehicle at your center. My car has been in your shop since the end of January, and despite it now being mid-March, the situation remains unresolved. What began as a standard transmission repair covered under warranty has turned into a persistent and frustrating issue. Not only was my vehicle damaged by a technician while in your care--specifically due to a failure to ensure the door jam was removed--but I have also been told seven times now that the car is ready for pickup, only to arrive and find it still unfit for release. Furthermore, I am deeply concerned by the lack of professionalism I encountered during my last visit. When I asked to speak with Dylan, my service advisor, Alex, informed me that he was busy with a customer who had a "real problem." This dismissive attitude toward a customer whose vehicle has been held for nearly two months is unacceptable, whether he meant it or not. While the car may currently be drivable, I will not be taking it out of the shop until all damage is fully repaired and the vehicle is returned to its proper condition. I wish that I had a clear timeline for these final repairs and a prompt resolution to this matter