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    Texas Auto Ranch

    4.5 (15 reviews)
    Open • 9:00 am - 5:00 pm

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    15 years ago

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    John P.

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    13 years ago

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    John P.

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    4 years ago

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    10 years ago

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    9 years ago

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    15 years ago

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    10 years ago

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    13 years ago

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    Review Highlights - Texas Auto Ranch

    “John held the car for me for 2-3 days until I could get out there; even though, he had other offers on it.”

    Mentioned in 14 reviews

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    Nyle Maxwell Chrysler Dodge Jeep RAM of Austin - Todays purchase...A dealership that did not discriminate against people from Montana.

    Nyle Maxwell Chrysler Dodge Jeep RAM of Austin

    (603 reviews)

    I purchased a new Ram 1500 pickup from Nyle Maxwell CDJR and am completely satisfied with the…read moretransaction. The process was comfortable and the sales pro Derek Porter was great. He was very efficient and made it easy and quick. He answered my questions and we worked out a deal with no fuss. The finance guy Art was great s well. No pressure just options. I recommend this dealership and highly recommend Derek.

    I normally do not leave negative reviews unless I genuinely feel a dealership failed to handle a…read moresituation properly, but this experience has been extremely disappointing from start to finish. I brought my 2026 Ram 2500 diesel in because the rear ParkSense system suddenly started falsely detecting an object directly behind the truck every time I put it in reverse. The truck immediately beeps and shows an obstacle in the center even when nothing is there. The dealership insisted my receiver hitch was causing the problem. That explanation never made sense because I have owned this truck since November 6th of last year with the exact same hitch setup and had never experienced this issue until recently. The hitch also flips underneath the truck and is not even visible when stored. I repeatedly explained this to Louise, the service director, and even suggested a simple test: install a similar hitch on another new Ram truck to see whether the issue could be recreated. Instead of testing their theory, the dealership continued insisting the hitch was the problem. After picking my truck up, I removed the hitch myself and recorded a video clearly showing that the exact same ParkSense problem still exists even with the hitch completely removed. I sent the video directly to Louise, and I still have not received a response. At that point, rather than acknowledging the possibility of a faulty sensor, moisture intrusion, software issue, or an incomplete diagnosis, I was essentially told to lose their number and take my vehicle somewhere else because they did not want to continue discussing the issue. What makes this even more disappointing is that I have purchased four vehicles from this dealership over the years. I previously removed another negative review after Louise helped resolve a separate issue following the sale of this truck. I genuinely gave this dealership another opportunity because of that prior experience. Unfortunately, this situation was handled very differently. Instead of receiving a professional diagnosis and reasonable customer service, I was dismissed, blamed for the issue, and ultimately forced to seek service elsewhere after proving their original diagnosis was incorrect. I expected significantly better treatment and professionalism from a dealership that has earned this much of my business over the years. After this experience, I will not be returning.

    Kia of North Austin - Pulling up

    Kia of North Austin

    (258 reviews)

    After experiencing a very unfortunate situation at another dealership the night before, I found the…read moresame make, model, and year at Kia North Austin. I spoke with Joi and explained everything we had experienced with the previous dealership. She listened, said she would speak with her GM, and not even 20 minutes later, she called me back and said they could make the deal! She asked when we could come in for a test drive, and we were there in less than an hour. My niece test drove the car and was absolutely thrilled with it. She signed the paperwork that evening, and we then waited for the credit union to do their part Saturday morning. By 2:00 p.m. Saturday, my niece was able to drive off the lot in her new car! I would personally like to thank Joi, Ben Klein (General Manager), Freddy, and Chris for their help, professionalism, and willingness to work with us. You took what had been a really bad experience and turned it into a great car-buying experience. As a first-time car purchaser, my niece was excited to get her new vehicle, and as her aunt, I truly appreciated everyone making the process as smooth and stress-free as possible. Thank you, Kia North Austin, for making a bad situation so much better -- and doing it so quickly! We truly appreciate you!

    Mixed experience to the point that I'd avoid them. The sales side was genuinely good -- my…read moresalesperson was great, the process was straightforward, and I'm happy with the car. Where this fell apart was after the sale. It's been more than a week and I still haven't received my paperwork or receipt. I've followed up almost daily by voicemail to the finance department, by email to the person who handled my financing, and through my salesperson. Finance has not responded once. Given that a car purchase involves handing over your personal and financial information, going a week with no documentation and no reply is concerning to say the least.

    Sewell Land Rover North Austin

    Sewell Land Rover North Austin

    (45 reviews)

    This is an exemplary dealership of which all should aspire to be. Without being negative about the…read moreother option downtown, Sewell is leaps and bounds better. We took our 2018 F-Pace 35t R-Sport for complimentary scheduled maintenance which wasn't purchased from this dealership, but they treated us as if we did. While waiting, we inquired about viewing the 2020 F-Pace SVRs that were on the lot. Justen Green, our sales experience manager, promptly showed us multiple options that accommodated our requests. After a few test drives, we immediately knew which one we wanted. Justen provided a very seamless, no pressure, hassle-free service and handled the entire sale from beginning to end without us being juggled around by other staff. Joe Ramirez, our assistant service manager, always greets us with a smile and is so keen to resolve any issues our vehicle may have. Also, thank you Valerie, for being awesome with our daughter. They truly make us feel like part of their "Jaguar Family" here. To note, I was a bit concerned when Sewell took over Park Place a few months after we purchased our vehicle, but I haven't noticed any changes yet; same great staff, same great service. PROS Complimentary car washes Same day service and extended service hours Complimentary loan cars Ceramic coating CONS None

    Our recent purchase of a CPO Defender was AMAZING!…read more Luke D'Alessandro, our sales associate, is one of the most genuine, enthusiastic and pleasant individuals to work with when buying a car. Detailed, listening with intent and very knowledgeable about the vehicle, the buying process, the dealership reputation and customer service, really comprehensive skills and a great attitude. WOW! HIGHLY RECOMMEND!! Harrison Engelby, our sales manager, went the extra mile to support Luke with his attention to detail and helped expedite finalizing the purchase above and beyond our expectations! AMAZING!

    Toyota of Cedar Park - Front of dealership as seen from 183A Toll Road.

    Toyota of Cedar Park

    (702 reviews)

    I had an outstanding experience purchasing my new Toyota Grand Highlander from Toyota of Cedar…read morePark. From start to finish, the entire process was smooth, professional, and genuinely enjoyable. My sales advisor, Tyler Thornhill, and his associate, Kyle Chowdhury, went above and beyond to make sure everything came together. They were knowledgeable, helpful, responsive, and never made me feel pressured. They truly went the extra mile to make this a great car-buying experience. One detail that really stood out was that I happened to be at the dealership in a friend's car because my vehicle was in the shop (at a non-Toyota repair facility). After completing the purchase, Tyler and Kyle actually drove my new Grand Highlander to my home for me. That kind of personal service says a lot about the people they are. I also want to recognize the New Car Sales Director, Will Taylor, who helped move the purchase along smoothly and was an easy and pleasant person to work with throughout the process. I can highly recommend Toyota of Cedar Park, Tyler Thornhill, Kyle Chowdhury, and the entire team I worked with. They made what can sometimes be a stressful process into a truly great experience. I'm very happy with my new Grand Highlander and with the way I was treated throughout the purchase.

    The best customer service I've ever received at a dealership service center. I went to the service…read moredepartment for routine maintenance and a problem with my fuel door. I purchased a small part for my fuel door on site. The service tech, Juan, repaired it himself. It was an easy fix and he wanted to save me money for the cost of labor. The parts shop was set up like a gift shop. I thought that was cute. There were many comfortable places to sit in the waiting area. There was a coffee shop and a children's play area for families. Overall, the customer service was phenomenal and I plan to return for future car maintenance.

    BMW of Austin

    BMW of Austin

    (670 reviews)

    I've been coming to this BMW service location for a little over 4 years and my representative is…read moreJake. I always make an appointment or check in with Jake before coming. He is always willing to help and make sure that I get the best service with care and expertise. You do need to make appointments because this location does get pretty busy. But the appointment center will work with you if you need to get in sooner than later. The waiting area is nice and I don't mind waiting for long periods of time because there's Wi-Fi, snacks, water and coffee drinks. They also have a rental car service if you need to borrow it a car while you wait for long periods of time. Anywho, I left my BMW and I really appreciate the service and my rep, Jake.

    I had a shockingly good experience at BMW of Austin. The dealership itself is beautiful, has a huge…read moreselection of inventory, and everything was clean, professional, and well organized. More importantly, the entire process was transparent and easy from start to finish. Austin was fantastic to work with. He was knowledgeable, straightforward, responsive, and made the experience completely pressure-free. He did a great job throughout the entire process. A big shout-out to Gino, the sales manager, as well. Gino was extremely professional, transparent, and easy to deal with. You can tell a lot about a dealership by how management handles customers, and Gino absolutely set the right tone. As someone who has spent a lot of time on the dealership side of the business, I can be pretty critical of the car-buying experience. BMW of Austin genuinely impressed me. Great facility, great inventory, and most importantly, great people. Highly recommend Austin, Gino, and the entire BMW of Austin team. Five stars.

    Texas Auto Ranch - car_dealers - Updated September 2026

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