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    Texas Auto Ranch

    4.5 (15 reviews)
    Closed 9:00 am - 6:00 pm

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    Review Highlights - Texas Auto Ranch

    John held the car for me for 2-3 days until I could get out there; even though, he had other offers on it.

    Mentioned in 14 reviews

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    Nyle Maxwell Chrysler Dodge Jeep RAM of Austin

    Nyle Maxwell Chrysler Dodge Jeep RAM of Austin

    2.4
    (596 reviews)

    Our salesman, Warren was very helpful. He made finding the vehicle I wanted a pleasant experience…read more Very nice guy! Our finance guy, Art was very helpful and looked out for our best interest and saved us money. We truly felt like he was looking out for us. We would recommend this dealership.

    I normally do not leave negative reviews unless I genuinely feel a dealership failed to handle a…read moresituation properly, but this experience has been extremely disappointing from start to finish. I brought my 2026 Ram 2500 diesel in because the rear ParkSense system suddenly started falsely detecting an object directly behind the truck every time I put it in reverse. The truck immediately beeps and shows an obstacle in the center even when nothing is there. The dealership insisted my receiver hitch was causing the problem. That explanation never made sense because I have owned this truck since November 6th of last year with the exact same hitch setup and had never experienced this issue until recently. The hitch also flips underneath the truck and is not even visible when stored. I repeatedly explained this to Louise, the service director, and even suggested a simple test: install a similar hitch on another new Ram truck to see whether the issue could be recreated. Instead of testing their theory, the dealership continued insisting the hitch was the problem. After picking my truck up, I removed the hitch myself and recorded a video clearly showing that the exact same ParkSense problem still exists even with the hitch completely removed. I sent the video directly to Louise, and I still have not received a response. At that point, rather than acknowledging the possibility of a faulty sensor, moisture intrusion, software issue, or an incomplete diagnosis, I was essentially told to lose their number and take my vehicle somewhere else because they did not want to continue discussing the issue. What makes this even more disappointing is that I have purchased four vehicles from this dealership over the years. I previously removed another negative review after Louise helped resolve a separate issue following the sale of this truck. I genuinely gave this dealership another opportunity because of that prior experience. Unfortunately, this situation was handled very differently. Instead of receiving a professional diagnosis and reasonable customer service, I was dismissed, blamed for the issue, and ultimately forced to seek service elsewhere after proving their original diagnosis was incorrect. I expected significantly better treatment and professionalism from a dealership that has earned this much of my business over the years. After this experience, I will not be returning.

    Kia of North Austin

    Kia of North Austin

    2.4
    (248 reviews)

    Very impressed with the service and with the comfort of the customer waiting area. I bought a 2020…read moreKia Niro from the dealer a couple of months ago, and it came with a one year warranty. I found that the driver's window frequently did not operate correctly, and they fixed it at no cost as I had hoped. Received the car repaired, washed, and even vacuumed! The large customer waiting area has comfortable seating and stocked with free snack food. Fresh popcorn also available. Very appreciated when I need to bring the car in for maintenance, and depending on the time of day have not had time to stop for breakfast or lunch but need to wait until the service is complete. The dealership is about 40 minutes from my house, but they make the wait painless. Very courteous staff. I highly recommend the dealership.

    Salesman and sales manager were great. Staff is great. However i didn't appreciate the 3rd party…read moreGPS tracker installed in the fuse panel. Had it removed. Kia's come w Kia Connect and Onstar so this was a tactic for repo. And in texas the dealers don't have to share tracking info. Shady!!!! I purchased the V6 Carnival. Has much of same amenities as my Tahoe but almost half the cost cheaper. Kia missed the mark from taking market share from the SUV community and men by failing to add things like a performance suspension, performance exhaust, upgraded wheels, a good stereo system, a performance tune and a hood scoop like Toyota. So i did it myself w my race mechanic. Kia is so undesired that even the aftermarket industry doesn't want anything to do with them. Just passing along the info.

    Sewell Land Rover North Austin

    Sewell Land Rover North Austin

    3.8
    (45 reviews)

    Our recent purchase of a CPO Defender was AMAZING!…read more Luke D'Alessandro, our sales associate, is one of the most genuine, enthusiastic and pleasant individuals to work with when buying a car. Detailed, listening with intent and very knowledgeable about the vehicle, the buying process, the dealership reputation and customer service, really comprehensive skills and a great attitude. WOW! HIGHLY RECOMMEND!! Harrison Engelby, our sales manager, went the extra mile to support Luke with his attention to detail and helped expedite finalizing the purchase above and beyond our expectations! AMAZING!

    I am writing to share my appreciation for the exceptional customer experience I recently had at…read moreSewell Land Rover North Austin. From the moment I began exploring options for my new preowned 2024 Land Rover Defender, the entire team Camille and manager Brock demonstrated a level of professionalism, attentiveness, and genuine care that exceeded my expectations. They took the time to understand my specific preferences and criteria for the vehicle, ensuring that every recommendation was tailored to my needs. Their knowledge of the Land Rover lineup, combined with their patience and explanations, made the decision making process clear, enjoyable, and stress-free. What truly stood out was the attention to detail throughout sales process and delivery experience. From initial discussions to final delivery, they maintained communication, anticipated questions before I had to ask, and made sure every step was handled efficiently. The courtesy, respect, and professionalism displayed by the staff reflected Sewell's commitment to customer satisfaction and high standards. I've owned many vehicles in my 66 yrs of life, Lexus, BMW, Cadillac And never experienced this level of professionalism at those dealerships. I'm a first time buyer from Sewell. It was your reputation that got my attention. It is rare to encounter such a personalized car-buying experience. The team at Sewell Land Rover North Austin made me feel valued as a customer and reinforced why Sewell has such a strong reputation. I would like to specifically recognize manager Brock and saleswomen Camille Majeres for their dedication, knowledge, and excellent service, which made the purchase of my Defender not just a transaction but a genuinely positive and memorable experience. Please extend my gratitude to the entire team at the Austin location. I hope that corporate leadership is aware of the outstanding work being done there it deserves recognition. I will recommend Sewell Land Rover North Austin to friends, family, and colleagues, and I look forward to continuing my relationship with Sewell in the future.

    Toyota of Cedar Park

    Toyota of Cedar Park

    4.1
    (692 reviews)

    Jered cheatha #1 guy you have to go to for the best experience hands down extremely professional…read moreand smart ,he will get you what you need 100%

    ​If you are looking for a car dealership that actually respects your time, your wallet, and you as…read morea person, look no further than Toyota of Cedar Park. ​We recently purchased a used 2023 Toyota Sequoia Capstone, and the entire experience was flawless from start to finish. ​The Dynamic Duo Chris and Michael: ​Our Sales Consultant, Chris was absolutely awesome. Right from the jump, he was incredibly straightforward. There was zero pressure, zero hassle, and absolutely no need to waste time haggling over the price. He gave it to us straight, which is so rare and refreshing in the car-buying world. ​Our Finance Manager, Michael was equally amazing. Financing a vehicle can usually feel like pulling teeth, but Michael made it a breeze. He was efficient, thorough, and just a great guy to talk to. ​I still can't believe it, but we spent a grand total of only three hours at the dealership. That included the test drive of three used Sequoias, picking the one we liked out of the three, the vehicle inspection, and getting all the final paperwork squared away with finance. We've all heard or experienced the horror stories of spending 6 to 8 hours at a dealership, but Chris and Michael valued our time and had us on the road in a flash. What stood out to us the most was the sheer respect we received. Walking into dealerships can sometimes feel intimidating, but Chris and Michael provided a truly delightful customer experience without a single ounce of judgment or prejudice. They treated us like family from the moment we walked through the doors. ​We love our new (used) Sequoia Capstone and we can recommend Toyota of Cedar Park without a doubt. Go see (ask for) Chris and Michael they will take incredible care of you! Now the great part of the experience we learned Chris was a veteran like ourselves. But unfornalutely he served in the Navy, my wife and I are both Army veterans. Go Army! Beat Navy!!

    Covert Ford Lincoln

    Covert Ford Lincoln

    2.7
    (492 reviews)

    Bought a car using the internet for the first time, I was a little stressed but Eric Pena and Ryan…read moreFaglie answered all my questions and put me at ease. car got delivered and i'm pretty darn happy.

    Is this the BEST service experience ever?? You be the judge. Here's what happened:…read more I went in for an oil change on 12/12/25 (not covered by warranty, but i love how they wash and detail the inside and outside of the car so I ALWAYS come here). While they're inspecting the car, Fransisco notices I need a new battery. "Eh, out of budget for me right now" I tell him. BUT WAIT Instead of trying to sell me a battery, the legend Cisco points out that a new battery is covered under warranty for my 2022 Lincoln Corsair. "I don't have a warranty" says I. "You do for 9 more days!" says he. So I come back Monday for a new battery. In and out in 90 minutes, I am -- but the whole time I'm waiting for the other shoe to drop. And drop it does. Jimmy tells me I need new hood struts. Again, I'm no fool -- I'm not falling for this upsell. le sigh Okay Jimmy, what's that gonna run me? "Oh we can get it covered under your warranty since it's still good and it's when the car is dropped off that matters." "Oh!" I respond, completely surprised, looking around for that other shoe that never hit me. Okay can we do it today? "Well..." Ah, here it comes I'm thinking. "It takes a week or two to replace those." THERE IT IS! I knew there was a catch! Except... "But don't sweat it because we can get you a rental under your warranty for the whole time it's in the shop!" This is wild. Okay, I'll be back tomorrow (12/16/25, cutting it close). I get home and get a call from Tracy. "Hey there, this is Tracy from Covert -- I'm calling because you may have gotten some bad information on rental coverage." Bummer. I knew it was too good to be true. Except Tracy called me back the next day and said they worked it out and I'm good to go! So I bring in the car on 12/18 (eek, 3 days left of warranty), they order me a lyft to take me to hertz, get me my big ol' SUV that fits me (I'm large) and tell me my coverage is good for 10 days. This is slightly worrisome with the holidays and all, but they assure me it'll get done. I call on the 26th for an update, and they tell me the parts were ordered that day and take 2-3 business days to arrive. I voice my concern about my coverage ending the 28th on the rental, and get a call back from Patrick that afternoon. "Don't sweat it, we got your rental coverage extended another 10 days!" WOW. Fast forward to Tuesday, 12/30 (well past warranty end now), and I get a call from Cisco. "Hey Mr. Bengal, mixed news for you sir -- the car is ready BUT there was an issue when we were doing the struts. TLDR (too late for that but still) the warranty wouldn't actually be able to cover the struts, but because they said it would, they honored it on their end by applying a bunch of discounts. Cisco felt bad, but let me know I *would* have to pay a bit. Total out of pocket: $21.85. I brought them a catering tray to show my appreciation, but that damn sure isn't enough so I'm writing to share the experience. and let everyone know that I will 100% be buying my next car (looking at a Lincoln Nautilus) from Covert Ford/Lincoln, and splurging for the extended warranty -- all because of Tracy, Cisco, Jimmy, and Patrick. This is the first time in my life that i've ever felt like my service center is trying to help me rather than trying to upsell me, and I couldn't be happier to have car trouble!

    Covert Buick GMC of Austin

    Covert Buick GMC of Austin

    3.2
    (421 reviews)

    We decided to sell our Honda Accord Hybrid and needed George and Stephen to come to our house. They…read morewere very friendly and thorough. Stephen took time to inspect the car. We knew it wasn't in perfect shape but he pointed the issues out without making us feel bad about it. George was so nice and patient with us. We don't have a lot of experience with selling cars to dealerships and he took the time to make sure we understood everything. Just nice guys in general. We still prefer Hondas but we also prefer buying used cars. We plan to keep george in mind for our next used Honda.

    If you want terrible service and lack of honesty, come get your car fix here! What started in…read moreDecember 2025 turned into a nearly six-month nightmare. My vehicle sat at this dealership for over a month during the first visit, and I received zero proactive updates from my service advisor. I had to personally track down the service manager just to get basic information. When my car was finally returned on January 28, 2026, the problem wasn't even fixed. In April, my car went into limp mode and had to go back in. New advisor, same experience -- weeks of silence, no updates, no communication. I was told it might be a transmission fluid issue, and that the ECM replaced during the prior visit may not have been the root cause. I paid for a repair that didn't fix anything. When I was told my car was ready and drove out to pick it up, it still wasn't repaired. To make matters worse, the underlying issue turned out to be a known Chevrolet service bulletin. For a repair tied to a known manufacturer defect, that is completely unacceptable. I escalated to the general manager, Jay, and while he did help get my vehicle returned, no meaningful effort was made to make this right. A verbal apology does not cover six months of poor communication, two failed service visits, and a bill that should never have been mine to pay. If you value your time, your money, or basic honesty, take your vehicle elsewhere.

    Texas Auto Ranch - car_dealers - Updated June 2026

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