Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

Would give negative stars. Sold a car they said was good with no issues but check engine light came…read moreon while driving home from the lot. Repair estimate is 3k more than was spent on the car in the first place! Dealer refused to give money back less than 48 hours after purchase. This was a car for a kid who spent two years, saving up his money and then spent every dime he had to buy this car so he could drive it during his senior year of high school. Bunch of scammers and should be avoided at all cost. Don't trust the other reviews, they're put there by the owner.

I was in the market to purchase a vehicle and I went to Ron.at M1 motors. He made the entire…read moreprocess seamless and smooth. From the loan application to the scheduled payments. Ron was. Courteous and professional fully explaining to me how the buying process works. I would recommend anyone in the market for an automobile, to go see Ron at M1 motors.

This was my first time working with CarMax. I wanted to sell my 2020 low-mileage Hyundai Kona,…read morebecause the dealership where I was buying my new car was unlikely to be interested. The selling process is pretty simple if you do the bulk of the work online ahead of time. It starts with a self-appraisal of your vehicle, which generates an offer that may be adjusted when the car is brought in. If you like your offer, you must bring the car in within 7 days. I was reasonably pleased with my offer, which suggested they thought the car should sell easily for more than they paid for it. If you decide to sell your car within that 7-day timeframe, gather your title and registration documents and submit these along with proof that you're the owner(s). Each owner must submit copies of both sides of their driver's licenses and take a selfie. If everything required is submitted online, an approval is given and you can set up an appointment to come in. We did this on a Saturday, and while the place was busy our transaction was completed in about an hour. Still, I'd suggest you choose a weekday (if possible) to visit. I can't evaluate the buying side of things, but the selection of vehicles at this location is phenomenal, with many flavors of each model. I'm guessing that you will pay more for this convenience, but it might be well worth it.

Let me start off by saying this was my first and last time purchasing a car online. My experience…read morewas horrible. I would rather have the expectations of being in a dealership for 5 hours instead of wasting my time online, filling out all of the documents and being under the impression that I would be in and out in 30 minutes and ask the same questions that were answered online and on the phone when someone from carmax called me. 1.. The process totally wasted my time. I spent a good amount of time online filling out all documentations.Answering all questions only to be asked those same exact questions.When I got to the dealership. 2. I got to the dealership roughly at 4:30. I was told that I would be out numerous times within thirty minutes.All I would have to do is sign and go. Well, that was the first misleading statement from carmax. I did not leave the dealership until 9:30. 3. The salesperson that was assigned to me.His name was ramsey. I never felt comfortable with this guy.He never made me feel as if my best interest was being met. The process felt just like a process.Give me in, get me out.Let him move on to the next person. He spoke to me in a very condescending wait, in fact, I had to correct him a couple of times about the way he was speaking to me. He spoke to me as f I was a individual who lacked the intelligence to understand the process. 4. Ramsay also didn't give me the full carmax experience of when you buy a new car. while waiting 44 and a half hours, I did see other salespeople.When they finished up their sale, walk with their clients to their new car and give them the yellow bow treatment with the pitcher. Well, needless, say that is not an experience that I got with ramsey. As I said previously, everything seemed like a rush process, he made me totally feel like I was an inconvenience to him.And wasting his time. 5. Let's talk about the appraisal process. Now, this isn't something that i'm really upset about, because you can't really have a vehicle appraised online and have an actual good appraisal without an actual appraiser.Looking at the car. Online, they told me, initially I was gonna get $8000 for my car, well, turns out, I only got $6400. 6. Let's talk about the car. I purchased a 2024 BMW 330I with the M2 Sports package with 7,100 miles on it. After spending 425 hours in the dealership, it was finally time for me to get my car. WELL THE FIRST THING I NOTICED WHEN I GOT INSIDE THE CAR WAS THAT THE FLOOR MATS WERE GENERIC FLOOR MATS THAT DID NOT FIT THE CAR AT ALL. AND WHEN I SAY THEY DID NOT FIT THE CAR AT ALL, MEANING THE FLOOR MATS ACTUALLY COVERED THE GAS PEDAL. i brought this to the attention of the floor sales manager. Instead of coming up with helpful solutions from the beginning I was told that the pitchers online did not come with floor mats.So they just threw some floor mats in there. Again, I told this guy that this is a safety issue.The floor mats literally covered the gas.Pedal, and they let me drive off that way. They told me to find some floor mats under a hundred and fifty dollars, and they were reimburse me. Now I'm not the sharpest knife in it. Kitchen drawer? But I would always think that a dealership's top priority is to make sure they're letting you leave in a nice safe vehicle At the very least, they could have said.Hey, let us take these car mats out this vehicle.And when you buy some new ones, just bring us the receipt and reimburse you.No that did not happen. 7. Let's continue to talk about the car. Before carmax sells your car.They are supposed to do a quality inspection on the vehicle. I'm under the impression that this vehicle did not get a dural quality.Inspection. My reasoning for saying that is because the following day When I took the car to where I work at which is ABM W dealership It was pointed out to me that the windshield had a very large crack in it. Now to give carmax credit, they did get that problem.Taken care of they replaced the entire windshield. The car was also missing all four valve stem caps. Does summit all up my first and last car buying experience with carmax was an utter failure. The only reason I left with this car is because of myself. Pride, because I was telling everyone I was buying this car, and I had to deal wrapped up.That's the sole reason that I bought this car. I'm pretty sure that ramsey and his entire sales team mayfield, as if they got one over me by selling me this car at the non negotiated price that I wanted online and then me still buying a car after the whole entire bad experience. Well I may have left with this car But carmax will never see me again as a customer, and I hope that these words read to someone before they make a decision to buy a vehicle from you all..

We have used Blake and Mid Tex several times and they are amazing! Super honest and fair, they…read morealways go out of their way to make sure we understand our options and deliver on exactly what they promise!

Do not buy cars from this place. I did and the car broke down after I paid it off. The head gaskets…read moreto the engine broke and come to find out this agency used JB Wells on the head gaskets and glued it back on the motor. The mechanic I took my vehicle has do do alot of repairs because this agency lied to me and told me I was getting a good vehicle.. They are a bunch of liars, well he is a dang liar. NOT HAPPY!!!!

Herbie's is the BEST! We've bought several vehicles from Herb, he and Cheryl have gone above and…read morebeyond the call of duty for us! Thanks Herbie!

Herbie is honest about his cars, understanding and upfront about every part of the buying process…read more He wants to make sure you understand what you are signing to a T. He is honest about his cars and while most are rebuilt titles, his team really fixes them up nice as new. I've bought several cars through him from a junker (cash car) to the one I have now and he is always helpful if I need any referalls or any issues. He knows if his cars don't run, you can't work, you can't pay him, so he makes sure his people are taken care of.

Have a parent who needs a car but doesn't need all the bells and whistles? This is that place. We…read morehave bought two cars here for my dad. One was in an accident, so we came back for a second. The selection is vast and varies. David is responsive and helpful in your car search. My husband has been satisfied with the service we have received, which is why we have been back for a second time. We definitely keep this place in mind for any future vehicle blunders our old people may get into!

Lets be real here, most people in the used car industry are completely make-believe. It's an…read moreobvious 'show' and we all make funny jokes about it until it actually comes time to buy a car... Yikes. At that moment, we're all vulnerable and wondering what to do. At that point, all jokes aside, most of us spend timing googling an individual or a dealership with a good reputation to buy the car we need. I don't know David(the owner) personally, but from the moment I met him, he was a gentlemen. I was randomly recommended to his dealership and introduced myself. He treated me with kindness from the get-go. He's knowledgeable about cars in general, but especially knowledgeable about Volvo's. I think he told me he's bought and sold more than 2,000 of them in his career. His dealership has developed relationships with routine maintenance companies, glass repair companies, and auto detailing companies nearby that all know him by name. Some of them specialize in Volvo's which I think is important. I felt grateful to be recommended to him, and that why I wrote this heartfelt review of his business. His business has been word of mouth, and I'm just impressed. If you're looking for a high quality used car, you'll be treated like family and may find something worthwhile here. Kudos team Rolling Motors. Thanks again.

Had katzkin leather seats installed and they did an excellent job. Very timely and the install was…read moreperfect. Kelsie ensured that all my questions were answered and the completion time was spot on. Went back and had a tonneau cover installed. Quote was spot on and install was perfect. Met with Omar afterwards who went over the function of the cover along with do's and don'ts. I'm wanting to get a lift installed along with a tire and wheel package. Omar spent the time with me to explain what would need to be done which was greatly appreciated. Will be doing future business with them for sure.

I had a wonderful experience at Auto Enhancements! They did my Katzkin Leather and heated seat…read moreinstall today and I could not be more pleased with the work! The seat's are very tight with no wrinkles or weird shapes. I can tell a lot of care and professionalism was put in to the work. They are communicative and friendly as well! Very nicely kept and clean shop! If you are thinking about leather or other work on your car, I highly recommend reaching out to the lovely team at Auto Enhancements.

I had a great experience here today. Joe was thoughtful, detailed and friendly. He wasn't pushy…read moreand was full of tips about the vehicles features. I used adaptive cruise control on my way home and it blew my mind! I'll definitely be buying from Round Rock Honda again when its time for our next car.

Absofuckinglutely the worst dealership I have ever been to. There were plenty of lazy people…read morestanding around and one older gentleman asked if we needed assistance and we said yes and he grabbed several workers and they looked at us at a vehicle and walked off. We received no help and the older guy tried to make an excuse for the bullshit. We had a check in hand to purchase a car today and they missed out‍please shop anywhere but this place. Customer service has really gone down the drain and we will be taking our business to Toyota, but a different owner.

My car was damaged and needed a bunch of dents removed along with a windshield replacement. From…read morestart to finish, Berli's was absolutely top notch. The whole process was smooth, professional, and stress free. They explained everything clearly, kept me in the loop, and the work itself was flawless. My car looks great again, like nothing ever happened. I can't brag enough about this local, family owned business. You can tell they take pride in their work and really care about their customers. If you're looking for quality work and great service, this is the place. Highly recommend.

Today I went into Berli's to get an estimate of damage to my car. I went into a building and when…read moreI am came out I found that someone had hit my car and ran...no insurance information...no contact information left for me. It was very disappointing to have someone do such a thing, but unfortunately there are some terrible people in this world. Berli's staff member reviewed and took pictures of the damages. He will provide an estimate on Monday. Right now, I do not know the full cost of the damages. I truly believe in karma...when you do something bad to someone that badness comes back to you sooner or later. While I have forgiven the person for what did, it does decrease my disappointment in humans sometimes.