Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

Our sales representative Paula Rodriguez was outstanding!! Best sales person we have dealt with at…read moreDon Hewlett Volkswagen!! She was very receptive and helped meet our needs. In fact, we went in to trade and buy one vehicle and ended up trading two and buying two!!! The only issue we had was with the finance team paying off our other two loans. Was told it would be 3-5 business days and it ended up being 10 business days. Other than that, it was a good experience all thanks to Paula!! Please ask for her, you won't be disappointed!!!

Cain Nieto was my selling and he was really amazing we had no issues once so ever and he got…read morestraight to the point he was REALLY GREAT I couldn't ask for a better sales person

Honda Honda has gotten a new manager since my last review. The service is much, much better.read more

Do not take your car here for service or repair! My son took…read morehis 2025 accord hybrid sport with 18k miles in multiple times because the tail light had condensation in it after it rained and he gets a wind noise from a bad door seal. He also had an issue with his Samsung phone syncing up. They made all kinds of excuses and would not take care of any of the issues. We will take both of our Hondas to cedar park Honda from now on.

My 3rd lease with these guys and it's been nothing but smooth sailing. Looking forward to my next…read moreone.

We are cash buyers shopping for a new car. One of the sales reps saw us wandering through the lot…read moreand introduced himself. At some point he must have gotten bored with us and went inside the dealership. We came back several days later to do a test drive and asked for him by name (our mistake) at the front desk. It took a very long time for him to show up, then he didn't bring the car in the trim level we requested. I drove it anyhow. He was on his phone in the back seat much of the time as I drove. When we returned, I asked him for a list of that vehicle in the trim level I want that are on the way to the dealership. He said he'd get that, then disappeared inside the building while we waited outside... and waited... and waited. We went back inside and saw him walking around, again on his phone. At that point, we decided to leave. Another thing worth mentioning: he seemed fixated on selling us a loaner, even though we made it clear we didn't want one. No customer wants to feel invisible and unheard. While this dealership is within 10 miles of our home and we've bought one vehicle there, you can be sure we never will again. And while the GM of the dealership commented here, he failed to respond to my email.

Just had a wonderful experience helping my Mom buy a new vehicle from Kia of Round Rock! We reached…read moreout to Jason as we had read previous great reviews about him. Jason's professionalism was truly at the highest level! Jason listened closely to what she was looking for and by the time we reached the dealership he had the exact car we were interested in all ready for a test drive. Then Jason worked on our behalf with the sales management team to pull together a deal that worked for my Mom. No pressure... always advocating for my Mom. And finally, Jesus in finance did an excellent job of wrapping up the deal! Again, no pressure... just kindness and respectful towards my Mom. Overall, just a wonderful experience!

Kia makes great cars but both dealers in the Austin area are really awful to do business with. Be…read moresure to get everything in writing or they will get amnesia on what they owe you.

This dealership is great! Their customer service is second to none. I particularly want to praise…read moreGrayson, Hannah, Yadi and Lawrence! Best experience I've ever had at a car dealership!

I recently purchased an Ioniq 6 certified pre-owned from Round Rock Hyundai and the experience was…read moreexceptional. Grayson is about as good as it gets and very refreshing to experience a sales consultant like him. This dealership is the best Hyundai in Central Texas for a reason. They sell more cars and are asked to service even more. I've been to South and good luck enjoying that experience. I also have a Kona and after reading the reviews about service, I don't understand why people feel so entitled. This is a massively growing area and so many cars to accommodate and work on. I saw where someone mentioned outsourcing but if you know the Hyundai brand, they have specific procedures and work has to be done by certified Hyundai mechanics for the warranty etc. Things happen, maybe we should give everyone a little more grace. Give this dealership a chance and have some patience.

I have been taking my car here for service, and while I so like my advisor, Kiera, I'm not sure the…read morecar is serviced well every time. I keep having issues with my car, even after getting it fixed. And although they show me what they worked on and what else is suggested, I think their prices are a bit much. I guess it depends on the service you need done. I just had to come here because I couldn't get my lights and battery changed from other places since GMC is special when it comes to how their bulbs and batteries are placed/installed.

I am extremely disappointed with my experience at Steele GMC…read more I began trying to schedule warranty service for my 2024 Yukon XL approximately eight months ago and requested a loaner vehicle because there were several issues that needed to be addressed. I was told I would be placed on a waiting list. A couple of months later, someone from the dealership called to say she was working on finding me a loaner, but none were available. I missed her initial call, and despite calling back multiple times, I never received a response. Over the following months, I continued calling and emailing. I was repeatedly promised that someone would call me back, but those calls never came. When the sales department contacted me about test-driving a new vehicle, I explained that I would not purchase another vehicle from Steele GMC because of the way the service department had handled this situation. Only then did someone contact me immediately and promise that service would reach out as soon as possible. The service department did contact me the following day, but the response continued to be that they did not have a loaner available. This went on for approximately three more weeks. I kept checking in because my warranty expired at 36,000 miles, and I was getting close to reaching that mileage without the issues being addressed Unfortunately, the experience did not improve from there. When I picked up my Yukon, approximately half of the issues had not been fixed. The vehicle had also been sitting outside and was returned to me covered in bird droppings. They did not even run it through the car wash, which felt like the bare minimum after everything I had gone through. I am used to dealerships that communicate with their customers, follow through on their commitments, and take pride in customer service. Steele GMC fell far short of that standard. Based on my experience, I would not recommend purchasing a vehicle from this dealership or using its service department.

I had an outstanding experience purchasing my new Toyota Grand Highlander from Toyota of Cedar…read morePark. From start to finish, the entire process was smooth, professional, and genuinely enjoyable. My sales advisor, Tyler Thornhill, and his associate, Kyle Chowdhury, went above and beyond to make sure everything came together. They were knowledgeable, helpful, responsive, and never made me feel pressured. They truly went the extra mile to make this a great car-buying experience. One detail that really stood out was that I happened to be at the dealership in a friend's car because my vehicle was in the shop (at a non-Toyota repair facility). After completing the purchase, Tyler and Kyle actually drove my new Grand Highlander to my home for me. That kind of personal service says a lot about the people they are. I also want to recognize the New Car Sales Director, Will Taylor, who helped move the purchase along smoothly and was an easy and pleasant person to work with throughout the process. I can highly recommend Toyota of Cedar Park, Tyler Thornhill, Kyle Chowdhury, and the entire team I worked with. They made what can sometimes be a stressful process into a truly great experience. I'm very happy with my new Grand Highlander and with the way I was treated throughout the purchase.

The best customer service I've ever received at a dealership service center. I went to the service…read moredepartment for routine maintenance and a problem with my fuel door. I purchased a small part for my fuel door on site. The service tech, Juan, repaired it himself. It was an easy fix and he wanted to save me money for the cost of labor. The parts shop was set up like a gift shop. I thought that was cute. There were many comfortable places to sit in the waiting area. There was a coffee shop and a children's play area for families. Overall, the customer service was phenomenal and I plan to return for future car maintenance.

Don't recommend buying from them they're nice and all, but whenever your car/truck needs something…read moredone like alignment, or anything with car fixing they will put it aside!! My stepdad is friends with there mechanic and every time I would call they would transfer me to him n he would be like " o I can check it out to set a appointment, but like your stepdad is a mechanic tell him to check it out and see what's wrong with it so he can call me and tell me instead" like it's not my stepdads job it's there job to do that!! I'm the one that drives the car not him, I know exactly what the car needs ALIGNMENT the steering wheel is all sided to the right as well as the car is eating up the tires.

Called to see if a car was available, lady on the phone call sounded frustrated and hung up before…read moreI even said thank you and bye. Sounds like they don't like to do their job and by the looks of the other reviews it sounds like their business isn't doing so well either. Glad I didn't get a vehicle from this "dealership" don't know why I didn't check the reviews before calling this place. Save yourself some time and money by going somewhere else.

Amazing Amazing Amazing! from start to finish, we're so happy with the thorough job done for our…read morepassenger headlight replacement that we are going back for the rest of our car repairs! Just when I was beginning to lose hope with mechanics in the area who overcharge, I found this gem. Quality work. Fantastic prices!

Jarrett did brake and coolant flush -- economical pricing, friendly service, great communication,…read moreand timely updates. Highly recommend!