Let me start by putting my bias out front: I hate the dealership experience. I hate the upselling…read morewhen you get in front of the finance manager and the strategic//infuriating waiting they make you do when they have "ask their manager" anything. I hate this so much that I've bought my last two cars from Carvana simply because I wouldn't have to speak to anyone. I find the stereotypical car-buying experience (new and, especially, used) to be unnecessarily stressful and taxing. Today, this has changed. When I found a slightly better deal locally than I did on Carvana, I took the plunge. From the beginning, Angela was super helpful and responsive. She didn't insist on talking on the phone and was happy to text details, which is infinitely more manageable during the workweek. When it came time to make the trek to Austin e Autos, Angela let me know that she would be off that day and handed off the deal to Isaac. Isaac is the best. Isaac put us through the paces of letting us test drive, then talking numbers. At no point did the numbers they advertised ever change. I came in with pre-approval through USAA, and they did not push me toward in-house financing. This has never happened to me before. They usually push that really hard. Once the numbers were agreed upon, we were handed over to Stephanie for the paper signing. This was equally painless, and there was no push to buy extended warranties, wheel insurance, GAP, etc, etc, etc. The numbers we discussed with Isaac were the exact numbers we signed off on with Stephanie. Incredibly painless, transparent, and honest process. My wife loves her car, and I am very impressed by the buying experience. If you're in the market for a used EV, look here first. All the stars. Thank you, Isaac, Angela, and Stephanie!

Bought a Tesla Model 3 2018 from them, shortly after a PCS error occurred restricting A/C charging…read more I contacted the service shop and they were able to help make amends to this issue, big thanks to Logan (Service Shop) and the owner for making this happen. Seamless experience from test-drive to purchase. No sneaky fees. Will buy again!

Five stars for Cain Nieto. He made the buying process seamless and fast. I appreciated his 'to the…read morepoint' attitude and his help in securing a solid deal. The whole transaction took less than four hours from start to finish. Truly a professional.

Haven't bought a new car since 2019, and loved my current car. But it was time, big ups to VWs…read moremarketing during December, as their ads got me thinking about getting a new car. I'm a SUV guy, I like the look of the Tiguan and it was by far the best deal out there for a new car. After deciding that's what I wanted, I did my online search for the right dealership, and Hewlett blew their competition away imo - review wise, and inventory wise. Made the trip to Georgetown and was instantly greeted by Mark Bruce. I've done years of sales and customer service, so I know what to look for and what I want from a sales person. Mark was exactly it, not robotic, listening to my needs, not being salesy or reading a script. He showed me the cars that fit all my needs and I was in and out of there in 2.5 hours tops, with the perfect car for me. No games played, got me at the price point I wanted. Highly recommend this dealership, and working with Mark. Bonus - he threw in some free trunk accessories, and they tinted my windows a couple of weeks later as a service that's covered in the very affordable warranty. Thanks Mark!!!

I had a great experience here today. Joe was thoughtful, detailed and friendly. He wasn't pushy…read moreand was full of tips about the vehicles features. I used adaptive cruise control on my way home and it blew my mind! I'll definitely be buying from Round Rock Honda again when its time for our next car.

Do not take your car here for service or repair! My son took…read morehis 2025 accord hybrid sport with 18k miles in multiple times because the tail light had condensation in it after it rained and he gets a wind noise from a bad door seal. He also had an issue with his Samsung phone syncing up. They made all kinds of excuses and would not take care of any of the issues. We will take both of our Hondas to cedar park Honda from now on.

I recently purchased a car from Andy, and I couldn't be happier with the experience. From the…read morebeginning, Andy was attentive, patient, and really listened to what I was looking for without trying to steer me in another direction. He and his team truly understood my needs, budget, and what mattered most to me in finding the right car. love my new car and felt supported throughout the entire process. If you're looking for a new vehicle and want someone who genuinely listens and works with your price range, I highly recommend asking for Andy. He was great!

****BUYER BEWARE!! TERRIBLE SERVICE AND ETHICS**** Round Rock Toyota & specifically their finance…read moreteam are a bunch of dishonest scammers!! Once they get the sale on you, that's a done deal and they don't care about you at all after that. Very frustrating experience with Round Rock Toyota after purchase. We canceled a maintenance package on our 2026 Tundra and were told the refund would be processed to our lender within 60 days. That deadline has passed with no refund and no update. We have reached out multiple times to Ashton in finance, Elmer in sales, and even Mark the general manager--none have responded. Our lender confirmed they have received nothing from the dealership. Yet, the general manager, Mark seems to have plenty of a time replying to reviews here on Google if he thinks they can get the dealership a sale. At this point, it appears the issue is being ignored rather than resolved. We are now escalating through formal channels. Buyers should be cautious do not sign any of their contracts unless additional packages have been removed accordingly. ***AVOID ROUND ROCK TOYOTA***

Mr. Wills made our experience at KIA OF ROUND ROCK the best experience i have ever had a…read moredealership. His attention to detail was under standard. He helped us find, and buy the perfect car.

Check was received a couple of weeks ago. Happy that Kia followed through with the refund.read more

We traded in a 2020 Ioniq for a new 2025 Elantra in late January. Our sales consultant, Alejandro…read moreVillacorte, was a pleasure to work with. He conducted a demo drive with us and helped us become familiar with its many features and their cost. Pricing was transparent and fair, and the financing familiarization and finalization conducted by the Finance Manager, Ken Caldwell, was quick and painless. Unfortunately, we experienced electronic problems with this particular vehicle from the outset, and the car was in and out of maintenance for the first six weeks of our ownership. We were grateful that we were provided a loaner while the issues were being worked. After two+ months of deepening frustration on our part as well as the members of the Service Department team led by our Service Manager, Will Turner, we were ready to give up. It seemed there was no way to fix this seemingly unresolvable problem. Then the General Manager of the dealership, Raymond Carrigan, stepped in and helped us find an alternate path to addressing this problem. He and his management team offered us a new 2026 Elantra with very generous purchase terms along with the trade-in of our problem child. A day later we received our new car. Both Alejandro and Jonathan Barrera, another Sales Consultant, did an excellent job of introducing us to our new car and insured we were happy as we drove away. It took a few weeks, but this Dealership went the extra mile to find a solution that finally resulted in a very satisfied customer. We are really enjoying our new ride!

As I sit here waiting 2+ hours for a routine oil change, I'm very curious why this 'new & improved'…read moreRound Rock Hyundai dealership spent millions addressing & rebranding the "well-deserved" negative customer comments received each day-and have not implemented an express lube lane? I'm sure that your low profit $ margin for this service, space limitations and staff shortages are all things to condider...has anyone considered outsourcing this item to some of the 'thousand oil change locations' in the greater Round Rock area? There are about 30 others with me in your 'redesigned' waiting area and I have overheard a majority of them also waiting for oil changes. Please don't reply with that 'cut & paste..call to discuss' my message....technology and innovation changes almost every hour. Y'all keep missing the boat! Maybe if Round Rock Hyundai considered customer feeback-or- held regular customer brainstorming sessions- you can increase your 1.5 star positive rating. Just consider it a deterrent to more negative customer feedback and "thinking outside the box" of excuses why this excessive wait has not improved in over 10 years.

Great experience here! Jay Reed was friendly, helpful, and professional. He kept in touch with us…read moreand worked with me on what I wanted in my vehicle purchase. Super seamless transaction. All the staff there was very friendly throughout the whole process and in upbeat spirits. I am so happy we ended up at this dealership while shopping! Thank you! (Edited last name)

I brought my vehicle in because it would not start. I was told it needed a battery, so I had the…read morebattery replaced and also paid for an oil change. There were no overheating issues or coolant leaks before bringing it in. After picking up my vehicle and driving home, it overheated on that same drive. I checked and found that the coolant was low. This is after paying for a service that advertises a multi-point inspection, which clearly was not performed. I had to tow the vehicle back at my own expense. At that point, I was told the technician was new and had not topped off fluids or completed the inspection. Shortly after, that explanation changed to "it's due to age and mileage," and the dealership refused to take any responsibility. Let's be clear: The vehicle was returned to me in an unsafe condition, without proper fluids, after a service that should have included basic checks. It overheated immediately after leaving. That is not a coincidence. Because of this, I was without my vehicle for 14 days, paid for a second tow, and was then charged over $3,000 for a radiator that failed after the overheating incident. The fact that they admitted the technician didn't perform routine checks, and still refused to take accountability, says everything about how this place operates. I would strongly recommend thinking twice before bringing your vehicle here.

​If you are looking for a car dealership that actually respects your time, your wallet, and you as…read morea person, look no further than Toyota of Cedar Park. ​We recently purchased a used 2023 Toyota Sequoia Capstone, and the entire experience was flawless from start to finish. ​The Dynamic Duo Chris and Michael: ​Our Sales Consultant, Chris was absolutely awesome. Right from the jump, he was incredibly straightforward. There was zero pressure, zero hassle, and absolutely no need to waste time haggling over the price. He gave it to us straight, which is so rare and refreshing in the car-buying world. ​Our Finance Manager, Michael was equally amazing. Financing a vehicle can usually feel like pulling teeth, but Michael made it a breeze. He was efficient, thorough, and just a great guy to talk to. ​I still can't believe it, but we spent a grand total of only three hours at the dealership. That included the test drive of three used Sequoias, picking the one we liked out of the three, the vehicle inspection, and getting all the final paperwork squared away with finance. We've all heard or experienced the horror stories of spending 6 to 8 hours at a dealership, but Chris and Michael valued our time and had us on the road in a flash. What stood out to us the most was the sheer respect we received. Walking into dealerships can sometimes feel intimidating, but Chris and Michael provided a truly delightful customer experience without a single ounce of judgment or prejudice. They treated us like family from the moment we walked through the doors. ​We love our new (used) Sequoia Capstone and we can recommend Toyota of Cedar Park without a doubt. Go see (ask for) Chris and Michael they will take incredible care of you! Now the great part of the experience we learned Chris was a veteran like ourselves. But unfornalutely he served in the Navy, my wife and I are both Army veterans. Go Army! Beat Navy!!

My recent experience with Toyota of Cedar Park was extremely disappointing and confirms many of the…read moreconcerns people have about dealership practices. I will not be doing business with this dealership again and strongly caution others to be very careful if they choose to do so. My wife and I came in to test drive a car and, after the test drive, submitted a credit application--explicitly authorizing a credit pull--with the clear intent to purchase the vehicle. We were told everything was in order and scheduled an appointment the following morning for my wife to move forward with financing and paperwork. At no point were we informed that the vehicle was still at risk of being sold. While my wife was on her way to completing the financing process, she received a call informing her that the vehicle had been shown to another couple and sold. This occurred despite our salesperson clearly communicating to management that this deal was essentially set. That information was dismissed, and management allowed another salesperson to show and sell the vehicle without extending us even the courtesy of a phone call to give us the opportunity to finalize the purchase--which we absolutely would have done. I work with dealerships regularly in my profession, and while you hear stories like this, you hope they are exaggerated or rare. Unfortunately, this experience proved otherwise. When I raised the issue with management, the response felt scripted, dismissive, and entirely policy-driven, with no ownership or genuine concern for how poorly this was handled. It became very clear that the priority was selling the vehicle as quickly as possible, regardless of fairness, professionalism, or existing commitments. The message sent was simple: once a faster or more convenient sale appears, an active and committed customer is expendable. That reflects a lack of integrity in both process and leadership. I previously had a positive experience purchasing from Toyota of Cedar Park, which makes this situation even more disappointing. This was not a failure of the salesperson I worked with--it was a management decision, and it speaks volumes about how business is conducted there. Based on this experience, I cannot recommend this dealership. If you choose to do business here, proceed with caution and do not assume that verbal assurances, credit applications, or scheduled appointments mean anything unless a deal is fully executed. This dealership and its management team should be ashamed of themselves!

Don't recommend buying from them they're nice and all, but whenever your car/truck needs something…read moredone like alignment, or anything with car fixing they will put it aside!! My stepdad is friends with there mechanic and every time I would call they would transfer me to him n he would be like " o I can check it out to set a appointment, but like your stepdad is a mechanic tell him to check it out and see what's wrong with it so he can call me and tell me instead" like it's not my stepdads job it's there job to do that!! I'm the one that drives the car not him, I know exactly what the car needs ALIGNMENT the steering wheel is all sided to the right as well as the car is eating up the tires.

Called to see if a car was available, lady on the phone call sounded frustrated and hung up before…read moreI even said thank you and bye. Sounds like they don't like to do their job and by the looks of the other reviews it sounds like their business isn't doing so well either. Glad I didn't get a vehicle from this "dealership" don't know why I didn't check the reviews before calling this place. Save yourself some time and money by going somewhere else.

One Star - If I Could Give Zero, I would!…read more I told Jarrett EXACTLY what was wrong with my car and gave him the codes straight from AutoZone. He insisted on charging me $75 to "diagnose" it himself, only come back with the same information I had already told him. Total waste of money. Then he claimed two parts needed replacing - one of which had already been replaced recently. He brushed it off as "defective" and said he'd change it out so the check engine light would turn off. It didn't. Not even close. Next, he said I needed yet another part that I'd have to hunt down myself at a junkyard or eBay. When I asked him - the mechanic - to get the part, he reluctantly agreed, as if doing his actual job was a burden. I told him I would pick up my car at noon on Saturday. Instead, he shut the shop down early because "business was slow," even though their posted hours are 9-4. Then he told me to come on Sunday. On Sunday, he wouldn't even bother showing up and told me to just send him money through Cash App and take my car. Funny how that option magically wasn't available the day before. Days passed. No update. I contacted him - he fed me some story about waiting on a call from "the Ford guy." More days passed. I called again. The call disconnected right when I said who I was. He never responded to my follow-up message. Completely ghosted. So here I am: check engine light still on, problem still unresolved, and $250 gone for absolutely nothing. Great job, Jarrett. I'll never see you again - and that's a promise. And for anyone reading: take a hard look at the "five-star reviews." A bunch are from first-time reviewers and/or people who only had easy jobs done - like replacing headlights. Nothing major. Save your car, your wallet, and your sanity. Go somewhere else.

Amazing Amazing Amazing! from start to finish, we're so happy with the thorough job done for our…read morepassenger headlight replacement that we are going back for the rest of our car repairs! Just when I was beginning to lose hope with mechanics in the area who overcharge, I found this gem. Quality work. Fantastic prices!