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    Leander Trux N Karz

    3.4 (21 reviews)
    Closed • 9:00 am - 6:00 pm

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    Really enjoying the SUV we bought from Steve. He was very nice to work with and I appreciate the way they will stand behind their sales.

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    Ask the Community - Leander Trux N Karz

    Review Highlights - Leander Trux N Karz

    “I have had my car for a few years now, but Steve is still there for me when I need help on the basic repairs.”

    Mentioned in 11 reviews

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    Toyota of Cedar Park - Front of dealership as seen from 183A Toll Road.

    Toyota of Cedar Park

    (701 reviews)

    I had an outstanding experience purchasing my new Toyota Grand Highlander from Toyota of Cedar…read morePark. From start to finish, the entire process was smooth, professional, and genuinely enjoyable. My sales advisor, Tyler Thornhill, and his associate, Kyle Chowdhury, went above and beyond to make sure everything came together. They were knowledgeable, helpful, responsive, and never made me feel pressured. They truly went the extra mile to make this a great car-buying experience. One detail that really stood out was that I happened to be at the dealership in a friend's car because my vehicle was in the shop (at a non-Toyota repair facility). After completing the purchase, Tyler and Kyle actually drove my new Grand Highlander to my home for me. That kind of personal service says a lot about the people they are. I also want to recognize the New Car Sales Director, Will Taylor, who helped move the purchase along smoothly and was an easy and pleasant person to work with throughout the process. I can highly recommend Toyota of Cedar Park, Tyler Thornhill, Kyle Chowdhury, and the entire team I worked with. They made what can sometimes be a stressful process into a truly great experience. I'm very happy with my new Grand Highlander and with the way I was treated throughout the purchase.

    The best customer service I've ever received at a dealership service center. I went to the service…read moredepartment for routine maintenance and a problem with my fuel door. I purchased a small part for my fuel door on site. The service tech, Juan, repaired it himself. It was an easy fix and he wanted to save me money for the cost of labor. The parts shop was set up like a gift shop. I thought that was cute. There were many comfortable places to sit in the waiting area. There was a coffee shop and a children's play area for families. Overall, the customer service was phenomenal and I plan to return for future car maintenance.

    Greg Chapman Motor Sales

    Greg Chapman Motor Sales

    (98 reviews)

    I've been a customer of Greg Chapman Motors for two years now. I decided it was time to purchase…read moreanother vehicle and the process to do so was quick & painless! I even got a better interest rate than the last time, all things considered. Angel was my rep again and when I went to test drive the vehicle I was going to purchase, I asked him if I could take it to a mechanic to get it inspected. He didn't hesitate to approve this, which shows how ethical they are as a dealership! The day after the purchase, however, the check engine light came on. I took it to the repair shop first to get the code pulled and then called and talked to Steve at Greg Chapman. He told me to bring it in and they were able to fix the two issues that pulled up right away. Not only this, but they noticed the navigation system was wired in a way that would drain my battery, so they re-wired it to prevent that from happening again. All in all, I had a great experience with the first vehicle and I had a great experience with this one! I'm grateful for their in-house financing more than anything. Highly recommend.

    I looked at a few other lots for a reliable used vehicle. It wasn't until I got to Greg Chapman's…read morethat I found just what I needed. I was greeted by Steve Albarado as I was viewing a nice-looking truck. He was very cordial and courteous. I test drove the truck, and then It was Steve's no pressure approach that sold me. Thank you, Steve, for fixing me up.

    Group 1 Nissan - Mr John Jones

    Group 1 Nissan

    (183 reviews)

    I recieved service in their service department this week. Zane was super helpful and really made…read morethe experience positive which speaks well of the dealership. I've bought three cars from Round Rock Nissan and have not been happy. However, I am disappointed with something that happened in the service of my vehicles. I brought in two Nissan Rogues one a 2021 with 65,000 miles and one a 2022 with 30,000. They serviced the older first. I received input of things that needed to be done including the brake fluid changed because it was dark in color. Given the color I went ahead and changed it. However, I was surprised and dismayed when the exact same thing was said of my newer vehicle. I feel like I was scammed and this is just something your techs say of the cars. While possible, it is highly unlikely that both had this given the mileage. This makes me distrust their service department and feel taken advantage of. That's a shame as I live near them. There should not be a common statement such as this on cars. I might have shifted my service to them all but with this I am questioning it. So be careful if using them for service.

    I don't normally leave a review like this while a repair is still ongoing, but the dealership's…read moreresponse has been bad enough that I think prospective customers should know about it. Our 2024 Nissan Rogue suffered a catastrophic engine failure at approximately 35,000 miles. Group 1 Nissan Cedar Park has had it since August 10 and determined that the complete long block needs to be replaced under warranty. It's now August 26. The engine is backordered with no ETA, and this is our household's only vehicle. I asked the dealership for help with transportation. I was told there are 12 customers waiting for loaners and that other customers are currently waiting for the same replacement engine I am. The alternative offered was for me to pay for an open-ended rental myself and then file a claim with Nissan afterward, with no guarantee I'd actually be reimbursed. So I escalated the issue to the General Manager. What happened next honestly floored me: a sales manager called and asked if I wanted to trade the Rogue in and buy another vehicle. I explained that after spending roughly $45,000 on a two-year-old Nissan that needs an entire engine at 35,000 miles, I no longer trusted Nissan enough to buy another one. He kept selling. I was told the 2026 models don't have the same engine problem. Think about that for a moment. I'm trying to figure out how my family is going to have transportation while our two-year-old Nissan sits at their dealership indefinitely waiting for an engine, and the response to my escalation is an attempt to sell me another Nissan. I'm not a sales lead. I'm the customer you already have. I understand that the dealership didn't manufacture the engine, and I understand that they can't magically make a backordered engine appear. What they can control is how they take care of a customer when something like this happens. So far, they haven't. I'll update this review when this is resolved, for better or worse.

    Leander Trux N Karz - car_dealers - Updated October 2026

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