Brought my Tacoma in for the 10k service this morning. Duncan Sheeley demonstrated exceptional…read moreprofessionalism. He took the time to listen to my concerns and ensured that everything was handled promptly but without the feeling of the "I'm trying to sell you something" . What really stood out was the genuine care and attention he provided. In a world full of choices where everybody can do the same thing, service can feel rushed or impersonal, Duncan's approach felt authentic. That my friends is something that is hard to teach. A smile can be shown but you can feel something else. He spoke to me about my vehicle as if it were his own, and that level of commitment reassured me. I left feeling confident in the quality of the work done. If you're in need of service, I highly recommend reaching out to Duncan and his team--they truly make a difference! I've been in the auto industry for over 20 years and truly appreciate when I feel I'm taking care of. Management would be wise and I'm sure they are, to recognize when you have a great asset to the team. Seems like they do a good job on the hiring front. Till next time ladies and gentleman!

My recent experience with Toyota of Cedar Park was extremely disappointing and confirms many of the…read moreconcerns people have about dealership practices. I will not be doing business with this dealership again and strongly caution others to be very careful if they choose to do so. My wife and I came in to test drive a car and, after the test drive, submitted a credit application--explicitly authorizing a credit pull--with the clear intent to purchase the vehicle. We were told everything was in order and scheduled an appointment the following morning for my wife to move forward with financing and paperwork. At no point were we informed that the vehicle was still at risk of being sold. While my wife was on her way to completing the financing process, she received a call informing her that the vehicle had been shown to another couple and sold. This occurred despite our salesperson clearly communicating to management that this deal was essentially set. That information was dismissed, and management allowed another salesperson to show and sell the vehicle without extending us even the courtesy of a phone call to give us the opportunity to finalize the purchase--which we absolutely would have done. I work with dealerships regularly in my profession, and while you hear stories like this, you hope they are exaggerated or rare. Unfortunately, this experience proved otherwise. When I raised the issue with management, the response felt scripted, dismissive, and entirely policy-driven, with no ownership or genuine concern for how poorly this was handled. It became very clear that the priority was selling the vehicle as quickly as possible, regardless of fairness, professionalism, or existing commitments. The message sent was simple: once a faster or more convenient sale appears, an active and committed customer is expendable. That reflects a lack of integrity in both process and leadership. I previously had a positive experience purchasing from Toyota of Cedar Park, which makes this situation even more disappointing. This was not a failure of the salesperson I worked with--it was a management decision, and it speaks volumes about how business is conducted there. Based on this experience, I cannot recommend this dealership. If you choose to do business here, proceed with caution and do not assume that verbal assurances, credit applications, or scheduled appointments mean anything unless a deal is fully executed. This dealership and its management team should be ashamed of themselves!

I got a great deal with in house financing. The car, at this…read morewriting, is great, well beyond my expectations. The program allows me to improve my credit, while enjoying other post sale benefits. I highly recommend the folks in Liberty Hill. And, if it adds any validity, here's a pic of the car.

Was looking for a newer car since my had been going in and out the auto shop and Lisa and Rock gave…read moreme a great deal on a Jeep they had! They had me in and out of there faster with the paperwork than the insurance did getting me covered!!

I had a fantastic experience with American Truck Source in Georgetown, TX. They made me a great…read moredeal on a very clean diesel Ram 3500, and the whole process was completely hassle free. What really stood out was that they stood behind the truck even after the sale, which says a lot about their integrity and customer service. I absolutely recommend anyone looking for a truck to check them out--you won't be disappointed. We'll definitely be buying our next truck from them!

Huge thank you to Felician and the Covert Ford of Hutto team. They made the car buying process…read moresmooth and painless. From viewing cars, test driving all the way through financing. I wish I remember the finance guys name to give him credit as well for him working with us to get everything finalized with an interest rate we were hoping for. Again THANK YOU TO Felician and the entire team!!! We will be back in the furture for all our vehicle needs!

My experience was over the phone when I called and asked about a 2013 GMC pickup with 103,000 miles…read moreon it. I asked how much and was told 15,000 + for it. Where is the laughing emoji when you need one!

If I could give no stars. I bought a truck here and the…read morehead gasket blew within a day of owning it. Of course we got no help from just trucks not even an apology. Stay away folks

My service appointment here was one of the best I've ever had. Reminded me of the Honda dealership…read moreback home I frequented where everyone was so nice and thoroughly explained details about servicing my car. The technician provided a pretty detail-oriented video about my car, and my service advisor Drake was patient when I asked follow-up questions about the video so I could make an informed decision about repairing my car. I was a little bummed that this dealership didn't accept the Synchrony Car Care card when I was searching for service centers, so I initially skipped it and went somewhere else, where I had a horrible check-in experience and never even got my car checked out. Guess I should've come here initially! The only thing I would recommend is either advisors going out to check in customers like most Honda service centers I've visited or having some kind of rope/line forms here sign so customers can check in in a more orderly manner. I will definitely return here for my service needs as long as I live in the area.

I have not had a great experience with this place. This is my fourth time here, and the third time…read moreI've had a terrible experience. The first time, they couldn't find my warranty because I had purchased the car at Round Rock Honda instead of Leander Honda. They gave me issues with it over and over again. The second time I came here was fine. The third time, there was an issue where they left me without my keys and ignored me for a long time. Now, this visit is yet another service issue. I have an extended warranty that includes tire coverage and more. I came in the other day to get my oil changed and waited for two and a half hours, which was fine because I expected that. However, about 10 minutes after I left, my tire pressure light came on. I stopped to get gas, and it turned off shortly after, so I assumed it was nothing. The next day, it came back on and stayed on. I called them, and they told me I could come in anytime without an appointment. They said they would fix it, check all the tires, and that it would be a quick process. When I arrived, the staff member told me I would be there for a while, which is ridiculous considering I had already waited two and a half hours the other day and now have to wait again. I don't think it would bother me as much if this were the first issue I've had with them, but since it's clearly not, I'm very upset. I will not be returning here, and I will never purchase a car from Leander Honda. I will be going to Round Rock from now on, even though it's farther away, because the service is much better, the people are much nicer, and they don't waste your time.

I have a 2018 Audi A3 Premium that needed some transmission work done. His garage was very nice,…read morewell appointed. I live around the corner from him, and I went to see them about my car. I'd had someone else work on it and he wouldn't help me because he said he had a "open case" policy where if someone else had been working on it he would t touch it. He was very busy, had a least a dozen European cars lined up outside so I guess he didn't need ghr business. That's quite a "policy". I guess if you've had someone else work on something they didn't fix you can't go there. One thing is for sure: the ebb & flow of business always changes & there'll come a time when business is not so good. Things always change. It's just a law of nature.

Euro Garage was excellent to work with. They were fair, honest, and kept me updated throughout the…read morewhole process. Everyone I dealt with was very nice and professional, and I really appreciated how straightforward they were. I'd definitely recommend them and will use them again in the future.

I was having some issues with my beautiful classic Maserati Quattroporte . Luxury auto Works in…read moreCedar Park is the only place I take my beautiful car. I don't even take it to Maserati, luxury auto Works is the best of the best. They never lie to me. As a woman, mechanics trying to take advantage is not uncommon but it's something I never worry about here. These gentleman always tell me the truth and they do what's in my best interest. I trust them and I will be bringing my automobiles here forever! Oh, and their prices are reasonable too. Thanks guys. You're the best!

I took my car for second opinion on some major service. They were friendly and professional. They…read moretook the time to explain what was a priority and what could wait. I appreciate that they didn't try to upsell services or create a false sense of urgency. I will definitely be back!

So looking for a car for my daughter , seen this car online , asked the guy that answered the phone…read morecan you make payment , he was like 2500 down and 300 a month. Mine you the car is only 6999 . Didn't ask how my credit was . Which my credit is good . Need to get my daughter a car without breaking the bank . As I work at a dealership, if I was going to pay 300 a month , I would buy a new car . It's all about Customer Service . Looks like I will not be getting a car from this place .

Being a witness to how they treat their customers once the car rolls off the lot and starts having…read moreMAJOR mechanical issues I can only advise everyone to stay far, far away from this place! Lack of communication from management is just the tip of the iceberg of this shady establishment. Save your time and money and go elsewhere when looking for a quality used vehicle.